General InformationCables, Connectors, and Tools 1

Winegard® Dealer Training 1 General Information

1 Literature and POP Materials2 Winegard History3 Meet Mike, the Trainer4 Cables, Connectors and Tools6 Satellite TV Basics

2 Satellite TV Antennas11 Satellite TV Antenna12 TRAV’LER Antennas

3 DIRECTV SWM Technology Guide22 SWM Technology Guide27 Trav’ler Antennas29 Roof-Mounted Dome Antennas33 Trav’ler with Dome Antennas35 Portable Antennas

4 Portable Antennas39 Basic Operation41 Portables

5 Roof-Mounted Dome Antennas47 Installation59 Receiver Set-up61 Operation63 Troubleshooting

6 Over-the-Air (OTA) TV Antennas69 How OTA Reception Works71 Rayzar Automatic Antenna75 Sensar & Rayzar Air Antennas82 RoadStar Antenna84 Rayzar Portable Antenna85 SensarPro TV Signal Meter86 Sensar Replacement Parts & Upgrade Kits87 Rayzar z1

7 Winegard ConnecT92 Winegard ConnecT

8 Dealer Training Test98 Winegard Dealer Training Test

110 Technician Information

General InformationLiterature and POP Materials1

Winegard Company History

Stay informed. Update your training on-line.Check back often.

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• Key Features• Setup• Accessories• FAQs• Technical Specs• Manuals• Training Videos• Pressroom (high res) Images• PLUS Order Display Materials

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DISH and Hopper are registered trademarks of DISH Network L.L.C. DIRECTV and Genie are registered trademarks of DIRECTV, LLC.. Bell TV is a trademark of Bell Canada, Inc. Shaw Direct

is a trademark of Shaw Satellite G.P.Printed in USA | Winegard Company | 3000 Kirkwood St. | Burlington, IA 52601-2000 | 800-288-8094 | www.winegard.com © 2015 Winegard Company Rev 8-16 WC-1172

2 0 1 5

FOR THE 4TH

CONSECUTIVE YEAR

WINEGARD

AWARD WINNING ANTENNAS

TRAV’LER ROOF MOUNTED

SATELLITE TV ANTENNAS

ALL INDUSTRY-WIDE DOME

SATELLITE TV ANTENNAS

Approved & certified home reflectorsSmaller reflector

View multiple satellites at the

same time, just like home

View 1 satellite at a time

3 LNB System

One LNB System

Under 10” stow height12”-15” height

3 Receivers out of the box

(up to 8 total - call for details)

2 receivers out of the box

Watch any program on any

TV at the same time

Watch separate programs as long

as they are on the same satellite

PREMIER AUTOMATIC MULTI-SATELLITE TV ANTENNAS

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TRAV’LER®

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SK-SWM3 DIRECTV SWM TRAV’LER MSRP $1899.99

SK-1000 DISH/Bell TV TRAV’LER MSRP $1599.99

SK-7003 SHAW Direct TRAV’LER Mount MSRP $1999.99

SKA-733 SHAW Direct TRAV’LER Feed/Reflector MSRP $255.00

www.winegard.com/travler

AwArd winning

Winegard® pathway® x1 aNtENNaS

3rd Consecutive Year for both Trailer Life and MotorHome Readers’ Choice Awards | 2015 CES Innovations Honoree Award

WINDOW / SIDe VehIcle MOUNT

TRIPOD MOUNT

ROOF KIT MOUNT

Rigorously tested to survive over 600,000 miles Great warranty 2 yr parts; 1 yr labor

Converts to permanent antenna with optional roof kit

Portable Antennas are perfect for Tailgaters, RVers, Truckers, Boaters, Vacation Home or Cabin Owners, Ice Fishers, Hunters and more

PaT

Hw

ay® X

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Smallest and Fastest Automatic Portable on the Market

OPTIONAL MOUNTS Permanent & Temporary Models

www.winegard.com/pathway

PA-2000 Pathway X1, white MSRP $429.00

PA-2035 Pathway X1, black MSRP $429.00

PA2000R Pathway X1 bundle w/ receiver, white MSRP $499.00

PA2035R Pathway X1 bundle w/ receiver, black MSRP $499.00

RK-2000 Roof Mount Kit MSRP $49.99

TR-1518 Tripod Mount MSRP $89.99

MT-SM30 Window/Side Vehicle Mount MSRP $89.00

DISH is a registered trademark of DISH Network L.L.C.

Printed in USA | Winegard Company | 3000 Kirkwood St. | Burlington, IA 52601-2000 | 800-288-8094 | www.winegard.com © 2015 Winegard Company

WC-1169

RZ-8500 white | RZ-8535 black MSRP $399.00

Tower A15 miles away1 channelSignal Strength

Tower B25 miles away2 channelsSignal Strength

Don’t be fooled thinking signal meters can do the same thing as the Rayzar Automatic antenna does.

How valuable is your time?

Would you rather spend time setting up the antenna or watching TV?

How important is convenience?

Rayzar Automatic Manual Directional AntennaAutomatically Searches for Signals 4 —

Automatically Locates the Most Viewable Channels 4 —

Typical Number of Searches Needed to Find Most Channels 1* 4 – 6

Number of Times Channel Scan Will Need to be Run 1* 4 – 6

Time Spent Running a Channel Scan (time will vary by TV) – –

*unless secondary location is selected

Tower C35 miles away3 channelsSignal Strength

Even after spending up to 60 minutes tuning and running channel scans with a manual antenna, it still doesn’t guarantee you will tune in the maximum number of viewing channels like the Rayzar Automatic antenna does.

Scenario 2 using the Rayzar Automatic Antenna

Here, the antenna automatically scans 16 quadrants (in just 2 minutes!) for the most available channels. It points to Tower B and Tower C (since they are in the same beamwidth) giving you 5 channels plus available subchannels!

Plus, if you want CBS, you can quickly toggle to Tower A with the single push of a buton.

WinegARD® RAyZAR® AutoMAtic Amplified locAl Hd And digitAl BroAdcAst tV AntennA

Scenario 1 using a manual directional antenna with signal meter

The signal meter would direct you to Tower A which has the highest signal strength.

Problem: You would get 1 channel using a signal meter to guide the search.

No guessing. No hassle. No frustration.

NEW!

All network and programming images, logos, trademarks and service marks are the property of their respective owners and not affiliated with Winegard Company.Printed in USA | Winegard Company | 3000 Kirkwood St. | Burlington, IA 52601-2000 | 800-288-8094 | www.winegard.com © 2015 Winegard Company WC-1173

To find the antenna you need, go online winegard.comConsumer Products >RV TV Antennas >Support and Guides >Satellite Antenna Selector Fill in the form and >Submit

General InformationWinegard Company History 2

Winegard Company History

Winegard Company, incorporated in 1954, is a respected world leader in the design and manufacture of innovative antenna products for both satellite and terrestrial communications. Throughout the years, Winegard has made important contributions to the growth and development of the television industry both in America and worldwide.

With over 80 U.S. patents, we count many “firsts” in the industry, including the all-channel yagi TV antenna, 82-channel antenna, antenna mounted preamplifiers, antenna amplifiers, anodizing process, perforated aluminum satellite antenna, and the RV television antenna.

Winegard’s pioneering solutions have shaped the industry for home, RV, truck, marine, medical, and automotive antennas. Winegard also provides two-way real-time broadband antennas for communication in even the most extreme, remote environments; these two-way broadband antennas are used in the oil and gas industries, as well as by military and emergency response teams.

Our state-of-the-art facilities are designed to enable the manufacturing of products with speed and accuracy at a competitive cost. All of our antennas are proudly designed and built by hardworking Americans in the heartland of the U.S.A.

Having reached our 60 year milestone, we see a bright and exciting future.

1954Winegard Company is founded by John Winegard

1955Winegard introduces the first 82-channel TV antenna

1969Winegard is noted for its contributions to NASA in the Apollo 11 mission

1980sSensar antenna is introduced into the RV industry; Winegard begins manufacturing satellite TV antennas

2002Winegard introduces Movin’ View in-motion and stationary domed units to RV market

2005John Winegard is inducted into CE Hall of Fame for developing the first 82-channel TV antenna

2007Winegard introduces TRAV’LER® antennas and becomes first to offer a DIRECTV HD-compatible one-way antenna

2009Winegard debuts Wingman®

antenna, a UHF add-on for Sensar TV antennas, named Best New Product for 2009; DTV Transition from analog to digital signal reception sparked new antenna designs

2012New NORTH facility completed - includes new antenna test facility adds state-of-the-artmeasurement to existing cutting edge manufacturing capability

General InformationMeet Mike, the Trainer3

Meet Mike Barum, Winegard Company Dealer Trainer

For over 10 years, Mike has been traveling the country and parts of Canada in his Winegard branded ‘traveling classroom’. Equipped with all the latest Winegard TV antenna products, Mike provides a unique learning experience where attendees get the opportunity to see and experience firsthand how each antenna works. He covers installations and FAQs. In addition, he also provides helpful tips and tricks-of-the-trade making his seminars a ‘must attend’ for technicians and sales staff.

Because of his vast experience, Mike can customize his training sessions on the fly to adapt to the skill set/background of his audience to ensure maximum learning. In addition, Mike also performs the following duties:

• Trains dealers and distributor personnel during group training sessions• Trains manufacturers during manufacturer training sessions• Attends RV rallies, trade shows and manufacturer rallies• Beta tests new products before release• Provides feedback on existing product function and performance

To date, Mike has traveled over 200,000 miles in the RV alone, stopping by 1,500 dealerships and training upwards of 15,000 people earning him the nickname, Mike the trav’ler!

General InformationCables, Connectors, and Tools 4

Cables, Connectors, and Tools

CablesQualified RV technicians need to be familiar with two types of coaxial (coax) cable, RG-59 and RG-6. Although both RG-59 and RG-6 can be used for over-the-air television applications, RG-59 is not recommended for satellite television applications.

RG-59 coax cable is smaller in diameter with a center conductor of 22 AWG (American Wire Guage) in size. This smaller cable has high frequency loss over longer cable runs (see table 1.1).

RG-6 coax cable has a larger center conductor of 18 AWG in size. This larger cable has less signal loss per foot and resultantly carries LNBF voltage better over longer distances. RG-6 coax cable must be run all of the way from the satellite dish to the satellite receiver. Multiply the thickness by 10 to determine the tightest bend allowed for proper signal transmission.

TABLE 1.1. Properties of RG-59 and RG-6 coax cable

AWGDiameter of con-

ductor (in.)Signal loss (dB/100 ft)

Recommended application

RG-59 22 .0253 in. ≤8.0 OTA TV

RG-6 18 .0403 in. ≤6.0 Satellite & OTA TV

Connectors and ToolsF-connectors are used with both RG-59 and RG-6 coax cable and are available in different sizes for different coax applications. A cable stripper and hex crimping tool or compression crimping tool are needed to properly install an F-connector on coax cable; Winegard recommends Model CS-2000 cable stripper (see fig. 1.1A), Model SP-6311 hex crimping tool (see fig. 1.1B), and Model SP-7501 compression crimping tool (see fig. 1.1C).

A B C

FIGURE 1.1. Tools used for installing a coax connector. A, Model CS-2000 cable stripper. B, Model SP-6311 hex crimping tool. C, Model SP-7501 compression crimping tool.

A compression crimper should be used to install a compression connector. A hex crimper should be used to install a hex connector.

Models CS-2000 cable stripping tool, SP-6311 hex crimping tool, and SP-7501 compression crimping tool may be available for purchase from your instructor.

The word “series” often substitutes “RG” (i.e., series 59 and series 6 cable).

General InformationCables, Connectors, and Tools5

Cables, Connectors, & Tools

Installing an F-Connector on Coax CableTo install an F-connector on a coax cable, complete the following steps:1. Make a square cut on the coax cable (see fig. 1.4A).2. Place the cable in the cable stripper (see fig. 1.4B). The cut end of the

cable should be flush against the front of the stripper (see fig. 1.2A). 3. Once the cable stripper has closed around the cable, rotate until the outer

cover has been stripped (see fig. 1.4C), and pull the tool away.4. Fold back the braid (see fig. 1.4D).5. Install an F-connector on the coax cable (see fig. 1.4E).6. Crimp the connector. To do so with a hex crimp connector, use a hex

crimping tool to pinch the connector (see fig. 1.4F). To do so with a compression crimp connector, place the connector inside and squeeze the compression tool (see fig. 1.4G).

7. Inspect and pull on the connector to make sure it is secure (see fig. 1.4H).8. Weather Tight connectors are used where moisture is present.9. Coax should not be bent tighter than it’s thickness times 10.

ASquare cut

B

Lip

C

Braid

D

E

Hex crimp connector

Compression connector

F

G H

Hex crimp connector

Compression connector

FIGURE 1.4. Coax connector installation. A, Square cut. B, Cable in stripper. C, Cable stripped. D, Braid folded. E, Connector placed on coax. F, Connector crimped with hex crimping tool. G, Connector crimped with compression tool. H, Connector installed.

For an easier installation, try twisting the connector while pushing it onto the cable.

When folding back the braid, make sure that no wires touch the center conductor.

After being crimped, the compression connector should be shorter in length. Compare figure 1.3A and 1.3B.

A B

FIGURE 1.3. Compression connector. A, Compression connector before being compressed. B, Compression connector after being compressed.

The front of the cable stripper has a lip. Compare figure 1.2A and 1.2B.

A

B

FIGURE 1.2. Cable stripper. A, Front. B, Back.

Satellite TV Basics

How Signals are TransmittedSatellite programming originates from an uplink facility on Earth. The uplink facility receives signals from different sources, digitally combines the signals, and transmits the signals to satellites. 22,300 miles above the Earth, the satellites receive, amplify, and transmit the uplink signal back to Earth in the Ku and Ka frequency bands. The signal is then received on Earth by your satellite antenna, where the signal is reflected and concentrated to the low-noise block converter (LNBF). The LNBF is located at the focal point of signal reflection, the point at which maximum amount of signal is effectively concentrated. The LNBF receives, amplifies, and downconverts the signal to pass through a coax cable to the receiver, where individual channel selection and processing takes place. See figure 2.1.

FIGURE 2.1. Transmission of signal from uplink facility to antenna on RV

In order for the signal to be transferred to the satellite receiver via coax cable, the LNBF downconverts the signal to 950–1450 MHz for non-SWM (single wire multi-switch) applications and to 974–1790 for SWM applications. Multi-switch tones are approximately 2.25 GHz.

Satellite TV AntennasSatellite TV Basics 6

Satellite TV Basics

Satellite TV AntennasSatellite TV Basics7

Satellite BeamsSignals from satellites are transmitted as either continentual US (CONUS) beams (see fig. 2.2A) or spot beams (see fig. 2.2B). CONUS beams cover the continental US, and spot beams cover a smaller area (e.g. a city).

A

B

FIGURE 2.2. Types of satellite beams. A, CONUS beams. B, Spot beams.

Spot beams typically contain local programming, such as NBC, CBS, ABC, or FOX. Since the arrival of digital television, many RVers use an OTA TV antenna to receive local programming.

CONUS beams contain channels like the History, Stars, Showtime and the Weather Channel.

Four ways of getting local channels:

1. Use the TV antenna2. RV Park cable3. Internet; Searching for a home town

TV station’s website4. Call your satellite service provider

and change your service address

Satellite TV Basics

Satellite TV AntennasSatellite TV Basics 8

LevelingLeveling is important for acquiring signal with manual and automatic antennas. Manual antennas require a user-inputted elevation to accurately point at a satellite, and automatic antennas use an auto-inputted elevation to complete an auto-scan for signals. If the satellite antenna is not level, the inputted elevation angle will differ from the actual elevation angle required to accurately point at the satellite. The elevation will need to be adjusted to compensate for the number of degrees the unit is off-level. If the unit is too far off level, the search may fail or require more time.

Receiver RecommendationsWinegard Company recommends using caution when selecting a satellite receiver for a mobile environment. Satellite receivers are designed for home use, and certain satellite systems may be incompatible with certain receivers.

For DISH users, Winegard recommends using a DISH HD Solo series receiver (e.g. 211z) or the DISH Wally for standard or high definition programming in a mobile environment. The Solo receiver can be used with or without an external hard drive for recording.

For DIRECTV users, Winegard recommends using a single input receiver. If using a TRAV’LER DIRECTV® SWM slimline antenna, SWM-only receivers may be used.

Receivers able to record programming are equipped with internal hard drives and are not designed for mobile use. If used in a mobile environment, constant vibration may shorten the life of the receiver. Additionally, these receivers should be kept in a controlled temperature environment, which is difficult to achieve in a mobile environment.

Dual Tuner ReceiversDual tuner receivers receive signal constantly from multiple satellite inputs. Winegard automatic domed satellite systems access multiple satellites by toggling to the corresponding satellite as the customer changes the channel, meaning that the satellite system actually receives signal from only one satellite at a time. There are times when the receiver may try to watch different satellites on the two inputs, and this may cause conflicts with recording or viewing.

However, with proper setup and understanding of how the system works, it is possible to use dual tuner receivers with dual receiver-capable Winegard domed automatic satellite antennas.

Satellite receivers may overheat when placed in cabinets of RVs.

High definition DIRECTV programming is not available with a domed antenna.

If a receiver able to record programming is used in an RV, unplug the receiver when driving.

Dome antennas should be within three degrees of level, and TRAV’LER® antennas should be within five degrees of level.

For up-to-date information on receiver compatibility or new programming information, visit www.winegard.com/receivers, or call 1-866-609-9374.

Basic Installation Practices

Satellite TV AntennasSatellite TV Basics9

SealingBefore sealing, check with the vehicle manufacturer for recommended sealant for the roof type. Only apply sealant to clean surfaces in dry conditions. Allow for adequate drying time. Refer to product manuals for specific sealing requirements.

12 Volt PowerSome Winegard antennas require 12 volts of direct current (VDC) power to function correctly. When installing and testing such units, make sure you have a clean and filtered power source for the satellite system. Winegard recommends using a dedicated line to the coach battery or a 12 VDC output power converter. To protect the circuitry and motors, at approximately 10.5 VDC our domes will turn themselves off.

ObstructionsWhen installing Winegard satellite systems, consider any large roof fixtures which the system could physically hit while rotating or elevating, and consider any obstructions which could block signal acquisition (see fig. 2.4). Power lines may obstruct signal. Additionally, signal may bounce off of reflective sources such as metal buildings, which could significantly increase search time; to avoid increasing the search time, move the RV away from the obstruction. For specific requirements on required distances from certain obstructions, refer to product manuals; certain product manuals may also specify the distance to be maintained from the antenna according to the height of the obstruction.

FIGURE 2.4. Tree obstructing signal from satellite.