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SMOP to extend SQL volumes EMERGENCY CHANGE REQUEST? Emergency Authorized by: _____________________ OVERVIEW & TRACKING INFORMATION Customer Name: LPS BI Hosting IDC/Site ID(s): Target Impl Window Duration: 2 hours SMOP Author(s): mk077b Estimated Change Duration: 1 hour CSM/LCM Name: Estimated Test Duration: 30 minutes HCCB-CR Tracking # 1505016 Estimated Back-Out Duration: 30 minutes ALL FIELDS REQUIRED IN THIS SECTION SMOP Assessment Matrix (instructions follow): Change/Procedure Target Risk Assessment Minimum Skill Set Required Onsite Rqrd Client Notify* Single Client Component NA NA Yes Yes Multiple Component(s) NA NA NA NA Infrastructure Component(s) NA NA NA NA Comments: SMOP to extend sql volumes on mds3aql44 AT&T – PROPRIETARY RESTRICTED Solely for Authorized Persons having a Need to Know Pursuant to Company Instructions Page 1 of 4

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SMOP_Annapolis_Core Router_Level3_BGP Route Policy Update

SMOP to extend SQL volumesSMOP -

FORMCHECKBOX EMERGENCY CHANGE REQUEST? Emergency Authorized by: _____________________OVERVIEW & TRACKING INFORMATION

Customer Name: LPS BI Hosting

IDC/Site ID(s): Target Impl Window Duration: 2 hours

SMOP Author(s): mk077bEstimated Change Duration: 1 hour

CSM/LCM Name: Estimated Test Duration: 30 minutes

HCCB-CR Tracking # 1505016Estimated Back-Out Duration: 30 minutes

ALL FIELDS REQUIRED IN THIS SECTION

SMOP Assessment Matrix (instructions follow):

Change/Procedure TargetRisk AssessmentMinimum Skill Set RequiredOnsite

RqrdClient Notify*

Single Client ComponentNANAYesYes

Multiple Component(s)NANANANA

Infrastructure Component(s)NANANANA

Comments:SMOP to extend sql volumes on mds3aql44

Description of Change Request:

SMOP to extend sql volumes on mds3aql44 Impact of Change Request:

N/A

Parties Involved, Resources/Skills Required for Change Request Execution:Platform EngineerStorage engineer

Network engineer

DCOBack-Out Preparation Steps:[Plz see the doc]

Customer URLs to be Tested Prior to Start of AND After Completion of Change:[N/A]

Before start of ichange, let storage team assign LUN to server

Detailed Change Execution Steps:

1. Ijump to mds3aql442. Once Storage team assigns New LUN to mds3aql44 3. Perform Rescan of disks in Disk management, need to reboot the server if new drive is not visible even after rescan of disks

4. Once new drive is visible, create partition with requested size (320 GB) and assign the drive letter (say x: drive)5. Close all the applications on the server and copy the data of F: drive to newly created drive (say x: drive) using following command6. robocopy F:\ X:\ /E /SEC /XD recycler "system volume information" /W:3 /R:3

7. Once data is copied, perform following steps to make new drive current drive8. Rename F: to Z: (unused drive and change the label as Old F drive)by performing the following steps9. My Computer->right click->manage->disk management > right click on F:->change drive letter 10. Once F: drive is renamed to Z: drive, now Rename X: to F: drive11. Start applications and check if everything is fine12. Once all the applications are working and making sure that all the data is present on new F: drive, data on old F: drive can be deleted (Please get CTLs confirmation before deleting data on old F: drive)

Change Verification Test Procedures:

Verification:

1. Check if all the applications are running fine after transfer of data2. Let the data be there on old LUNs for some days then data can delete after getting confirmation from client/CTLDetailed Back-Out Steps:

1. Escalate the issue to T3 engineer and involve on-call engineer for any issue while performing PE StepsNotification Requirements

Notification will be handled by the client team.Documentation Modification Requirements

N/AScheduled Job Impact

N/AAdditional Relevant Links/Resources

N/A*** END OF SMOP (CR) ***Duration of planned change window (Hrs / Mins). Change Time + Test Time + Back-Out Time < = Change Window Duration

Time to complete the Change steps (Hrs/Mins)

Time to complete Test steps (Hrs/Mins)

Internal tracking number, beginning with ARB-CR

Time to complete Back-Out steps (Hrs/Mins)

AT&T PROPRIETARY RESTRICTED

Solely for Authorized Persons having a Need to Know

Pursuant to Company Instructions Page 1 of 3AT&T PROPRIETARY RESTRICTED

Solely for Authorized Persons having a Need to Know

Pursuant to Company Instructions Page 2 of 3