Windows 2000

Windows 2000 Project Team

Division of Information Technology

Mary Dickerson, MCSE, Project Leader

University of HoustonUniversity of HoustonWindows 2000Windows 2000

November 13, 2001

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Windows 2000Presentation OverviewPresentation Overview

• Overview - UH Environment• Project Team Lifecycle• Lessons Learned

Windows 2000UH EnvironmentUH Environment

• UH (Main Campus)

• UH-Downtown

• UH-Clear Lake

• UH-Victoria

• Four off-campus institutes

Overview

The University of Houston System includes:

Windows 2000UH EnvironmentUH Environment

The UH Main Campus includes:

Overview

• 14 Colleges• 8 Administrative Divisions• 32,000 Students• 4,000 Faculty & Staff

Windows 2000IT Environment

• Diversity of colleges & divisions– Separate – Independent– IT development disjointed

• IT infrastructure focus– More on networks– Less attention to desktops

• Explosion of Windows services– Bias towards action, rather than planning

Windows 2000Network Infrastructure:Network Infrastructure:

Flat, bridged network configuration– 17,000 network devices

– Large broadcast domain

DNS– Currently handled by 3 Unix\Linux machines

– DNS resolution for some of other UH campuses

DHCP– Handled by 2 Linux machines

– Available for campus-wide use

– Utilizes two non-overlapping scopes

Current environment

Windows 2000Windows Infrastructure:Windows Infrastructure:

• Disconnected structure– Rapid growth in Windows services– Does not scale campus-wide

• Multiple domains/different administrators– High support costs

• Inability to sub-divide administration – Current NT limitation– Required separate domains

• Multiple trust relationships– Managed by many administrators– Adds considerable complexity

Current Environment

Windows 2000Windows 2000

Windows 2000 Key Architecture Projects

• Network Refresh Project – UH main campus– Implementation of a routed environment

– ATM and gigabit backbone

– Switched 10/100 Mb connections to the desktop

• Windows 2000 Project– Active Directory implementation

– Domain consolidation

– Desktop management

Building a New Infrastructure

Windows 2000 Choosing Active Directory

• Ability for distributed management– Resource administration closer to user

• Simplification of current environment– Domain consolidation– Decreased support costs

• Interoperability w/non-Microsoft services

Windows Infrastructure Solution

Windows 2000 From Chaos...

Windows 2000 To Active Directory

Windows 2000 Project Lifecycle

Phase I - Focus: IT Win 2000 Project Team– Team members identified

– Product education

– Mission statement

Windows 2000IT Project Team MembersIT Project Team Members

SupportCenter

InformationServices

MISPeopleSoft

NPDG OSG

SoftwareServices

StudentLabs

SDR

Windows 2000 Project Lifecycle

Phase II - Team focus: Desktop issues

– Communication with campus• Statements by IT• Web site created

– Documentation for customers– Support provider information

– Training• Goal: Support staff training on limited budget• Custom class: trainers, documentation specialists

& support team leaders (MOC 1554/1574 based)• Instructor-led training to all IT support staff• Web based training available

– Configuration testing• Tested popular UH applications

Windows 2000 Project Lifecycle

Phase III - Team focus: Infrastructure issues

– Identification of design concerns• MS 2-Day Jumpstart Deployment Overview• Deliverable: MCS Windows 2000 Assessment

– Executive Briefing for IT Management• Goal: Management education leading to

statement of support & direction• Presentation• White paper

Windows 2000IT Executive BriefingIT Executive Briefing

• MS Windows 2000 Product Overview• Intro to Windows 2000 Project Team• Analysis of Windows 2000 w/ Respect

to Current and Planned IT Services• Metamorphosis: Scope of Windows

2000 Project & Mgmt Commitment• Conclusion

Presentation Overview

Windows 2000 Project Lifecycle

Phase IV – Team focus split: Desktop & Infrastructure

– Desktop

• Continued application testing

• New training development

• Additional user documentation

– Infrastructure

• Focus on design issues

• Meetings with Lucent Consultants

• Test lab development

Windows 2000 Project Lifecycle

Phase V - Focus: campus community– Increased development of user Web resources

– Windows 2000 Campus Workshop sessions

• General

– Audience: Entire campus community

• Technical

– Audience: Faculty/Staff w/computing responsibilities

– Dialogues with other UH campuses

Windows 2000Agenda: General SessionAgenda: General Session

• Intro to IT Windows 2000 Project Team• MS Overview - Win 2000 Professional• UH Site Licensing & MS Campus

Agreement• Win 2000 General UH Support Info• UH Training Resources• Overview of Windows 2000 Server• UH Windows 2000 Infrastructure Issues• Q & A• Closing

Windows 2000Agenda: Technical SessionAgenda: Technical Session

• MS - Intro to Windows 2000 Professional• Windows 2000 Deployment Information:

– Single & Small Scale Deployments– Large Scale Deployments

• Break• MS - Intro to Windows 2000 Server• UH Infrastructure Issues• Questions & Answers• Closing

Windows 2000 Project Lifecycle

Phase VI - Focus: Detail design (Current)– Test lab expansion

– Infrastructure design & testing

– Work with college/division representatives

• Appointed representatives: Profile

Windows 2000 Project Success

Factors• Project team organization & leadership• UH Windows 2000 Web site• Test lab development• Collaboration of UH colleges & divisions• Microsoft resources

– Planning workshops– Product deployment information

Benefits • Collaboration among all technology providers• Joint development of standards for environment• Decrease in enterprise-wide support costs• Increased partnership opportunities

– Compaq - servers for lab & consulting– Microsoft – consulting & resources

Windows 2000 Lessons Learned

• Collaboration is key– Within the IT organization – Among campus colleges and divisions– With external resources

• Hardware vendors: Compaq• Software vendors: Microsoft

• Strong project leadership essential– Communication

• Web site• Workshops for customers

– Collaborative comprehensive design

• Design process requires official voice– Representative selected by units

• Microsoft resources are essential– Helped understand complex technical issues– Assisted with education of campus community

Windows 2000

Windows 2000 ProjectWindows 2000 Project

Fouty:

Change Title slide to show budget presentation to ITCC

Also, is that the way you want your title presented. Spell out?

Fouty:

Change Title slide to show budget presentation to ITCC

Also, is that the way you want your title presented. Spell out?

Web Site:

http://www.uh.edu/Windows2000

Email Address:

Windows2000@uh.edu