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William Madison Randall Library: Fostering Student Success

Presentation: OutlineFostering Student Success @ UNCWResources + learner-centered services + physical and virtual spaces + commitment to assessment = student success21st Century ChallengesImportant Developments in Scholarly Communication, Higher Education and Educational Technology for Academic LibrariesPacing the Future - Randall Library Responds InitiativesSolutions

Fostering Student Success Resources Learner-Centered Services Physical and Virtual Spaces Commitment to Assessment

Fostering Student SuccessResources21st Century ChallengesSupporting the academic core Escalating user expectationsSerials landscape and pricingJournal marketplaceFinding the resources to support collections

Fostering Student SuccessResources21st Century ChallengesMetaphorically speaking . . .

Fostering Student SuccessResources21st Century ChallengesSupporting the [evolving] academic core Providing access to research materials in support of research endeavors in the humanities, social sciences, sciences, and in transdisciplinary contexts Supporting the academic core in these fiscal timesStewardship - - balancing information, reference and research needs - - the needs of students, faculty and staff, against our bottom lineNear-and-long-term implications of collection reductions

Fostering Student SuccessResources21st Century ChallengesEscalating user expectations Ever expanded accessPlatform-independent access (mobile, tablets and more)Everything eEnhanced search and discovery (e-journal packages, bundles+) Full-text optionsEscalating usage

Fostering Student SuccessResources21st Century ChallengesSerials landscape and pricingeJournals, e-journal packages , open accessPricingAverage prices for science, technology and medical serials remain the highestThe Big Deal e-journal package continues to dominate academic library purchasing The 2014 6% average price increase is expected to remain stagnant for 2015, hovering in the 6% to 7% range. That 6% seems to be a level of inflation that is neither too hot for libraries nor too cold for publishers, so for the time being, 5.5% is a safe bet. However it is only April, and a lot could change before 2015 pricing is finalized. (Periodicals Price Survey 2014, http://lj.libraryjournal.com/2014/04/publishing/steps-down-the-evolutionary-road-periodicals-price-survey-2014/)

Fostering Student SuccessResources21st Century ChallengesJournal marketplace 2015 forecastThe 2015 serials marketplace will still see steady increases in prices, while the development of scholarly communications and libraries will continue to be in flux. Budget compression, price inflation, and questions of value will collide with OA trends, government mandates, new evaluation tools such as altmetrics, and the increased distribution of information offered by research platforms and social networks. (Periodicals Price Survey 2014, http://lj.libraryjournal.com/2014/04/publishing/steps-down-the-evolutionary-road-periodicals-price-survey-2014/)

Fostering Student SuccessResources21st Century ChallengesFinding the resources to support collectionsPeriodicals Price Survey 2014 (~21 years of data) http://lj.libraryjournal.com/2014/04/publishing/steps-down-the-evolutionary-road-periodicals-price-survey-2014/TrendsSerial prices have increased significantly and represent the largest inflationary factor for library budgetsSteady increase in the cost of journal literatureOngoing inflationDiminished library budgetsOutdated materials budget models

Fostering Student SuccessResourcesPacing the Future - Randall Library Responds Implications for leadership and stewardshipRethinking the Materials Budget Leveraging the Materials Budget Interlibrary LoanThe power of 17NC LIVEData-driven collection developmentCollection reduction Measuring the value of journalsCreative resource recovery One-time fundsGrants

Fostering Student SuccessLearner-Centered Services21st Century Challenges Supporting online, hybrid, and collaborative learningShift from students as consumers to students as creatorsHosting services that support creativity and production (makerspaces, transformative learning technologies labs+)Scaling service innovationsKeeping services relevantDoing more or doing different(ly), with less

Fostering Student SuccessLearner-Centered ServicesPacing the Future - Randall Library RespondsMeeting and anticipating student needs through responsive, data-driven service design and deliveryPortals, platformsTutorials and guidesEmbedded email, chat or textServices optimized for mobile, tablets+Finding the resources to support servicesOngoing assessment of same old, same oldResearch consultation, one-on-one helpCitation and bibliography helpWorkshops, tours and instructionPosition re-design

Fostering Student SuccessPhysical Spaces21st Century Challenges Purposing and repurposing public spaces to meet and anticipate student needs through informed and responsive space planningConstituent engagement in all aspects of space planning Pacing the Future - Randall Library RespondsLearning Commons 3Technology Enhanced Collaboration Space (TECS)Group studies

Fostering Student SuccessVirtual Spaces21st Century ChallengesGrowing ubiquity of social media Facebook, Twitter, Pinterest, Flickr, YouTube, Tumblr, Instagram+Using social media To promote library services, resources and facilitiesFor teaching and learning Using social networks As professional communities of practiceAs learning communitiesAs a platform to share stories about topics students are studying in class

Fostering Student SuccessVirtual SpacesPacing the Future Randall Library RespondsLibrary site search http://library.uncw.edu/search (Web-style browsing)WorldCat Local http://uncw.worldcat.org/ (Web-scale discovery solution facilitating access locally and globally)Migration to Sierra (integrated library system/library service platform)Commitment to cloud-ready architecture and hostingDigital asset management - http://digitalcollections.uncw.edu/

Fostering Student SuccessCommitment to assessment21st Century ChallengesThe state of higher ed analyticsDemonstrating value requires valid statistical dataPacing the Future Randall Library RespondsAssessment in ActionCommunicating valueFaculty research productivityLibrary impact on faculty/staffLibrary impact on studentsStudent experience/engagementStudent learning outcomesStudent retention

Fostering Student SuccessQuestions?Resources Learner-Centered Services Physical and Virtual Spaces Commitment to Assessment Other?

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