WILLIAM BRANTON CURRICULUM VITAE

ADDRESS

PHONEEMAIL

9 Howard Street, Brunswick, Melbourne, Victoria, 3056+61 414 066 817 brantonwilliam@yahoo.co.uk

PERSONAL STATEMENT

I have been working at Save the Children Australia for two and a half years as Face to Face Manager. I currently look after our national Face to Face, Door to Door and Telemarketing activity across Australia as well as working on our DRTV campaigns.

I have a passion for fundraising and am highly motivated to work for an organisation that creates lasting change in the lives of the world’s most vulnerable and marginalised people in some of the hardest to reach places. I am an experienced channel manager, project manager, budget holder and a skilled trainer and currently train suppliers across all acquisition channels. Highlights of my time at Save the Children Australia include: Implementing our F2F campaign at Ikea stores around Australia supporting their Soft Toy/Give Twice campaign, devising and implementing a successful two-step F2F/TM Lead Gen/Conversion campaign and setting up and training staff at our inbound call centre in Manila in the Philippines.

Prior to moving to Australia in 2013 I worked for two of the UK’s largest fundraising agencies across F2F and Telemarketing and I have represented some of the largest domestic and international charities.

EDUCATION o Cambridge University - Anglia Ruskin o Suffolk College, Ipswich (2003-2005)o Woodbridge School, Woodbridge, Suffolk (1995 –2000)

QUALIFICATIONS o Studied: Bachelor of Arts Creative Writing & Film

Qualification: Higher Diplomao Studied: National Diploma in Media

Qualification: Merit, Merit, Merit

INTERESTS o Film-making, cinema, writing, literature, art, music, theatre.

EMPLOYMENT HISTORY

Regular Giving Manager – Save the Children Australia (September 2013-present)

o Key responsibilities Managing and maintaining supplier relationships Engaging and acquiring new suppliers Monitoring and driving major KPI’s such as acquisition numbers,

average age, average gift, M0-M3 donor attrition, 12 month attrition

Data analysis and reporting to gain insights in order to implement changes that optimise channel

Budgeting and Forecasting- Ensuring that the Face to Face program runs within the agreed budget and to the agreed schedule

Training and engagement of F2F/D2D agents, ensuring fundraisers are connected to the cause and meet the organisations required knowledge level and ethical standards

Developing a training program for all new fundraisers, including the production of a training manual

Ensuring fundraisers conduct and behaviour is appropriate and complies with quality standards and that ongoing retraining is provided

Complaint management- Managing complaint process for Face to Face program

Location management and ensuring regulation compliance and appropriate risk management for fundraising sites

Managing mystery shopping of fundraisers Liaising with and maintaining relationships with corporate

partners Monitoring and driving results of Telemarketing campaigns such

as: Upgrade, Reactivation, Conversion and Lead Gen Training and engagement of Telemarketing agents Quality assessment of Telemarketing calls Script writing for telemarketing campaigns Liasing with DRTV Media Buyers & production agencies Script writing for DRTV & Radio campaigns Research and creative input for DRTV campaigns

Coach/Trainer & Support Manager - Listen Ltd (June 2012-May 2013)o Key responsibilities

Coaching & training new fundraisers Ongoing coaching to all employees Quality control Managing & motivating teams of up to 25 people, ensuring they

are meeting targets and quality & ethical requirements Decision making regarding successful recruits Briefing employees to new charity campaigns Liaising with Charity Clients, HR & Managers

o Achievements Being promoted into a managerial role within 3 months Achieving employee of the year 2012

Senior/Advanced Fundraiser - Listen Ltd (March 2012-June 2012)o Key Responsibilities

Raising Funds for our charity clients including Oxfam, Unicef, Merlin, Cancer Research UK, British Red Cross, Save the Children

o Achievements

Number 1 Fundraiser on the majority of campaigns I worked on. Fundraiser of the month 3 months in a row.

Recruitment, Retention and Administration - Home Fundraising (September 2011-Feb 2012)

o Key Responsibilities Recruitment and retention of fundraisers Uploading and administering new starters, leavers and

disciplinary action Dealing with payroll errors Holding interviews of up to 25 people Deciding which applicants should be successful Training of new starters

Team-leader - Home Fundraising- London (February 2011- September 2011)

o Key Responsibilities Motivating and Leading Team of Face to Face Fundraisers On the job training of fundraisers Administration: teams hours for payroll, statistics for teams sign

ups, Handling and validating teams direct debit donation forms. Raising money and awareness for charities including St Mungos,

Oxfam, Save the Children and Barnardos

Fundraiser - Home Fundraising- London (January 2011-February 2011)

o Key Responsibilities Raising awareness for St. Mungos Homeless charity Raising funds through direct debit donations