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Learn how Rogers can deliver powerful, custom end-to-end solutions for your organization.
Wilco ContractorsRELIABLE COMMUNICATION IN THE FIELDCASE STUDY
ABOUT WILCO CONTRACTORS
Wilco Contractors Northwest Inc. is
one of four individually owned and
operated companies which comprise
the Wilco Group of Companies. Wilco
specializes in project management
and construction of parks, sport
facilities, environmental, landscape
and civil works.
IN THEIR OWN WORDS“Rogers has delivered for us on every angle, providing the level of service and responsiveness we need. The technologies we’ve implemented with Rogers are allowing us to better manage our projects and deliver more value for our clients.”
Barry ThompsonHuman Resources/HSE RepWilco Contractors Northwest
THE CHALLENGEWilco Contractors’ large project teams needed to stay connected while working at open air construction sites. Wilco’s legacy wireless solution included smartphones for its management team and rugged mobile phones operating on a push-to-talk cellular network. But employees were experiencing ongoing signal issues with their legacy network, and the push-to-talk service sometimes led to confusion and miscommunication as workers missed radio messages.
Alongside reliable, rugged voice service, Wilco needed to more effi ciently and effectively capture, share and communicate data wirelessly and in real time. They needed a solution able to deal with the vast amounts of information—including email, technical plans and operations management systems—they shared in the fi eld.
THE SOLUTIONWilco chose to upgrade their wireless communications network to Rogers powerful 4G high speed wireless network. This mobile broadband solution delivers high-speed data connectivity on many kinds of devices.
Nearly 200 fi eld workers began using Samsung Rugby™ phones—devices rugged enough for outdoor construction sites, in all kinds of weather. Site foremen and superintendents switched to laptops with Rocket™ mobile internet sticks for broadband connectivity. And temporary site offi ces were equipped with Rocket™ hubs, so that multiple site visitors, project managers and other employees could simultaneously and securely access data on their smartphones, laptops and tablets.
The management team also began using iPhones® and iPads® to access the company’s HisTREE.net™ asset tracking and management system. This mobile app allowed them to view asset details, pull up performed tasks, upload photos and comments, and locate specifi c assets, such as trees, park furniture and fi re hydrants.
BENEFITS § Increased productivity. Being able to access, share and disseminate information when
and where they needed it helped workers and supervisors complete tasks and projects more quickly.
§ Cost effi ciencies. Rogers offered competitive rates, and our cutting-edge mobile technologies helped Wilco increase operational effi ciency.
§ Reliable service. Wilco employees experienced fewer dropped calls and other signal issues using Rogers proven wireless network.
Contact your Rogers account representative today
Customer Engagement
Network InfrastructureDelivering the Connected Enterprise
Workforce Enablement
Asset Management
solutions for your organization.issues using Rogers proven wireless network.