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Page 1: Why Why Analysis : making - Federation of Malaysian ... Why Analysis Making... · Why Why Analysis : making ... certified Lean Sigma trainer for Rolls Royce – a giant ... It is

Why Why Analysis : making smart Decisions Based on root Cause

OVERVIEW OF TRAINING ObjECTIVES

THE CONCEPT OF PRObLEM SOLVING

FAULT TREE ANALYSIS (FTA)

WHY-WHY ANALYSIS METHODOLOGY (WWAM)

APPLYING WWAM IN DAILY CHALLENGES

WWAM VS OTHER RCA: WHAT ARE THE SIMILARITIES & DIFFERENCES

ExAMPLES OF WWAM IN ACTION

Course Content Trainer Encik Azman bin Hussain receivedhisBachelorofScienceinElectricalEngineeringfromtheUniversityofSouthAlabama,USA.HehadhisSixSigmaBlackBeltfromSonyCorporation,Japan;andhisGreenBeltfromAirAcademy,USA.HeisnowacertifiedLeanSigmatrainerforRollsRoyce–agiantcompanythatproducesaero-planeandmarineengines.HealsoworkswithGeneralPhysics–trainingandconsultingcompanybasedintheUnitedStatesonprojectbasis;whereheservesRollsRoyce. EncikAzmanhassolidmanufacturingexperiencewithSonyandHicomDiecastings.HehadheldmanychallengingpostsinmanufacturingenvironmentrangingfromaManagerofaninnovationunit,theHeadofasubcontechnicalimprovementteam, the Head of Engineering Dept, and Chief OperationOfficer.Hisprowessininnovativeproblem-solvinghassavedmillionsofdollarsforhisorganizationeveryyearandmadehimoneofthetalentedengineersintheorganization.SomeofAzman’sworkhadbeenusedinSonySixSigmatrainingmanualusedthrough-outtheworld.HisbiggestcontributionperhapswashisinnovationinPCBpatterndesign,solderingprocess,andmountingprocess.Theseinnovationswereresponsibleforthemilliondollarssavingandhadleftunchallengedformanyyears.HehadwonnumerousawardsduringhisservicewithSony.BeingatrainingconsultantaswellasaLeanSigmapractitioner, En Azman has developed training courses onGreenBelt,DOE,SPC,MSA,FMEA,andStructured5Stonameafew.Hehasbeenteachingandcoachingthesetopicssince2003inpublicaswellasinhouse.

April7, 2014Monday

8:45 am - 5:00 pm@ FMM Institute, Perak

ObjECTIVES

Uponcompletionofthiscourse,participantswillbeableto:•understandthe

issuesasstatedintheproblemstatement

•coordinateWWAMatworkplace

•asktherightquestiontosurfacenextlevelofproblemcauses

•incorporateWWAMinotherRCAinitiatives

•linkWWAMimplementationwithIshikawadiagramandFMEA

WHO SHOULD AT TEND

All process owners thatare responsible to findroot cause in solv ingtheir dai ly tasks. Thismay include staffs fromadministration such asHRandGA–theycanalsouse the WWAM in theirownworkenvironment.

Registration:• Upon Faxing / Mailing the completed Registration Form to FMM

Institute, Perak, you are deemed to have read and accepted the terms and conditions. The course would also be deemed as confirmed unless informed otherwise.

• Will be based on First-Come-First-Served basis.Payment:• Cheques made in favour of FMM InstItute should be forwarded

to FMM Institute Perak.• For SBL Scheme, an Attendance of 100% is a MUST, in any case,

employers will be billed in full.

Cancellation:MustbeinWritingwithReasons.• 7 days before the course ~ No Payment Charged• 3-6 days before the course ~ 50% Payment Charged• < 3 days before the course ~ Full Payment Charged• Participants who did not turn-up will be charged full payment.• Replacements can be accepted at no additional cost.

Disclaimer:The FMM Institute reserves the right to change the facilitator, date and to vary / cancel the course should unavoidable circumstances arise. All efforts will be taken to inform participants of the changes.

submitted by:(Pleaseattachaseparatelistifspaceisinsufficient.)

Enclosed cheque / bank draft No. ______________________ for RM _______________ being payment for _______ participant(s) made in favour of the ‘FMM InstItute’ .

Name: Designation:

Company: Tel: Fax: Email:

Address:

FMMMembershipNo: MyCoID:

Dear sir / Madam Pleaseregisterthefollowingparticipant(s)fortheaboveprogramme:

Name Designation I.C. No.

1.

2.

3.

4.

Also available as an

In-House Course

reGisTrATion Form

WHY WHY AnALYsis : mAKinG smArT DeCisions BAseDon rooT CAUse

Closing date: March 31, 2014Medium of Instruction:EnglishCPD: 7hoursCoUrse Fee (Fees include Course Materials, Refreshment, Lunch and Certificate of Attendance)FMMMembers RM300.00perpaxOthers RM400.00perpax

sBL scheme

MAnAGeMentcate

gory

ADminisTrATiVe DeTAiLs

FMM INSTITUTE PERAK(Centre for Professional Development)Attn:PuanEda/MsHarvindar/MsNicole)No.1,LorongRajaDiHilir,OffJalanRajaDiHilir,30350Ipoh,Perak.Fax.No.:(05)5488221&(05)5488331•Tel.No.:(05)5488660Email:[email protected](475427-W)

WHY-WHYAnalysisMethodology(WWAM) isonetheproblemsolvingtechniqueusedtofindrootcause(s)ofaproblem.Solvingproblemsfromanimmediatecauseiseasy,butitdoesnotlastlongasthecauseoftheimmediatecauseisnotanalysedtoitsearlierrootsandtackled.TheWWAMtrainingteachesthesystematicwayofunderstandingtheproblem,andthenzoomintowardsitsmostlikelyrealcause(s).IndoingWWAM,itisimportanttolearnthetechniqueofaskingtosurfacethenextlevelofcauseofproblem.Askingwronglywillresultingoingtowrongdirectionofproblemcauses–andtherewillbewrongornosolution!ItisquitecommonpracticestolinkWWAMwithothertoolssuchasIshikawadiagram,FMEA,andevenKepner&Treggour. AgoodplanninginWWAMexecutionwillmakeWWAMasimple,practical,andpowerfultoolinhandlingchallengesindailytasks.