Why Vmware EUC for Employee Business Continuity · PRO SERVICES PROACTIVE SUPPORT REMOTE HELPDESK DISASTER RECOVERY 25% Savings to IT Cross-platform remote view and control for troubleshooting

Confidential │ ©2019 VMware, Inc.

Why Vmware EUC for Employee Business Continuity

Confidential │ ©2019 VMware, Inc. 2

Our communities, customers and employees are all bracing a new reality…

We Are All in This Together!

100sof countries

1000sof citizens…and safety and well-being must be

OUR #1 GOAL


REMOTE WORKER REMOTE WORKERREMOTE WORKERREMOTE WORKER REMOTE WORKER

How do we adapt when MOST of our employees are now FORCED to work from home?

Remote Working is Critical, but also Complicated for Businesses!

DESK- CENTRIC CORRIDOR WARRIOR REMOTE WORKER ON-THE-GO PRO INTENSIVE USER

REMOTE WORKER REMOTE WORKERREMOTE WORKERREMOTE WORKER REMOTE WORKER

CURRENT WORKSTYLES

THE NEW NORM


Deliver a Digital Workspace with Workspace ONE and Horizon

How Can IT Support the New Reality with VMware?

Provide secure access to business-critical virtual desktops and apps on any device

Quickly scale infrastructure to support remote work demands

Enable self-service and provide support as needed

Can I get my digital workspace?


VMware Execs Share How VMware Can Help Now, and in the Future

Sanjay Poonen: VMware is keeping businesses running during Corona Virus by enabling remote working.

VMware COO Sanjay Poonen, on Mad Money, discusses the impact of the coronavirus epidemic on the world of work and demand for stronger bandwidth service.

Pat Gelsinger: Coronavirus Will ‘Permanently Change’ Work via CRN Interview

To push remote workforce solutions to combat the coronavirus, VMware is offering special promotions, free trials of Workspace ONE and its new SD-WAN Work @Home offering, while also extending free trials of Horizon and VMware Cloud on AWS.

https://www.crn.com/news/virtualization/vmware-s-pat-gelsinger-coronavirus-will-permanently-change-work?itc=refresh


VMware Helps Deliver Business Continuity and Support Remote Work

Delivering Digital Workspaces: Mobility & Virtual Desktops/Apps

via hybrid infrastructure

Securing Endpoints with Visibility and

Compliance

Securing and Optimizing App Delivery to the

Home

Ask your VMware Rep about free trials and special offers

Workspace ONE & Horizon

CarbonBlack

NSXALB, SD-WAN

Scale capacity elastically in the Cloud(Private Cloud or Public Cloud)

VMware Cloud

7Confidential │ ©2019 VMware, Inc.

Deliver the Best Remote Work Experience with Workspace ONE and Horizon


Workspace ONE Platform - Enterprise Scale, Multi-Tenant

Intelligent Orchestration Services

Core Services

Device Management

Access Services

App/DesktopDelivery

CIO

Visibility & Manageability

LOB/HR

Engagement & Retention

Employees

Experience & Privacy

CISO

Security & Compliance

Digital Workspace

IT Modernization Employee Engagement Zero Trust Security

Endpoint Security

The Workspace ONE Platform delivers a Complete Digital Workspace


And Provides the Workspace Infrastructure Support that Businesses Need

Always SecureDay One Productivity

Self-Service

Modern Management of Endpoints

Multi-Cloud Virtual Desktops and Apps

Keep Remote Employees Engaged

Help IT QuicklyScale For Demand and Provide the Right Elements of Care

WorkspaceInfrastructure

Support

Device Choice

Communication Assistance

ExodusRemediation


And Delivers a Great Employee Experience for Day 2 and Beyond

Day 0 / Day 1 Onboarding Day 2 until Offboarding

Accelerate Successful Onboarding

Business Benefits:

• Day 0 Employee Engagement

• Day 1 productivity -Ensure employees have device and app access, to be productive

Build New Ways of Working for

All

Business Benefits:

• Supporting Gig, frontline, and contract workers

• Enabling BYO programs

Cultivate a Remote-First Culture

Business Benefits:

• Supporting Diversity and Inclusion Initiatives

• Seamless Mergers and Acquisition programs supporting distributed workforce


How the Digital Workspace Keeps Remote Workers Engaged


Deliver a consistent experience whether company owned or BYO device

Access to Critical Apps and Virtual Desktops as Needed

Mobile / Desktop

VIRTUAL

Thin-clients

PHYSICAL

USER CHOICE

BYO Device Onboarding | Factory Provisioning and OOBE | Autopilot/DEP Experience


Modern Provisioning Comes With Day One PRODUCTIVITY

User Driven

IT Driven

User Enrollment

Hub Enrollment

OEM Factory Provisioning

Autopilot/DEP Experience


Consistent Onboarding Experience with Workspace ONE

14


Self-Service via the Workspace Intelligent HubEnsure uninterrupted workflow with access to any app, on any device, anywhere

Single sign-on to any app, virtual desktop or cloud service

Seamless access experience on any device

AI driven virtual assistant for self-service help


Company Notifications and Self-Service or IT-Led Support

Business Critical Notifications and Self-service Access to Support Resources

Predictive, proactive and automated monitoring and failure detection

Cross-platform remote view and control for troubleshooting tasks

Remote restore of failed OS and drop ship replacement of failed device


Transport

Are they on a trusted device?

Are they who they say they are?

Is connection secure?

Access

Intelligence

UAG

Horizon

UEM

Users

Apps Data

Apps/Data

Is app secure?

Devices Identity

Workspace ONE

Carbon Black

• BIOS (w/Dell)

• Managed

• Compliant

• Authentication

• Behavior

• Credentials

• Communication

• Encryption

• Least Privilege

• Role-based access

• Encryption

• Threat Response

Intrinsic Zero Trust Ensures Secure Application AccessRemote users gain access only after compliance is established

EXA

MPL

ES


Combine Endpoint Context with Real-Time Threat DetectionComplete endpoint security with Workspace ONE and Carbon Black

Context/Compliance

Visibility into configuration and events across digital workspace

Threat Detection

Modern malware and behavioral threat detection

Unified Response

Faster time to response with single cloud-based solution for

IT and Sec Ops


The Digital Workspace Allows for Easy Management, Scalability, and Support


Modern Management is User-Centric… Ideal for Remote Workers

TRADITIONAL MODERN

DEPLOYMENT

PATCHING

SECURITY

CONFIGURATION

APP MANAGEMENT

BUILT FOR THE MODERN

WORKFORCE

High-touch imaging

On-network GPOs

Monthly patch roundups

Resource intensive packaging

Locked down PC

Ready-to-work on day 1

Customized experience, anywhere

Business ready in minutes

Self-service from the cloud

Always secure and productive


Modern Management For Any OS And Device Type

Mo

bile

Des

kto

pTh

ings

Non-Traditional Endpoints

Simplified management across rugged, wearables, sleds, kiosks and IoT

Best-in-class iOS support with User Enrollment,DEP and VPP (part of Apple Business Manager)

iOS

Modernize management for macOS with MDM + Apple DEP support

macOS

Windows 10

Not just Win10 MDM, but complete PCLM across policy, patch, security and software distribution

Localized in 17+ languages with 24/7 global support

Scalable, cloud-first, multi-tenant architecture

EMM/UEM leader with largest market share

Integrated Workspace ONE identity-defined app catalog

Unique Chrome OS device management, in partnership with Google

Chrome OS

The deepest Android Enterprise and Samsung Knox support.

Android

21


Manage Endpoints, Resources, and Policies from a Single Console


Why Businesses Need Desktop and Application Virtualization

Secure Data &Improve Compliance

Drive Down CostsSimplify Desktop &App Management


Hybrid and Multi-Cloud Virtual Desktops and AppsUse Cases Driving Virtual Desktop and App Adoption with Horizon Service

Virtual Desktops and Apps

Disaster Recovery

Remote Workforce

Business Continuity

Cloud Burst


Quickly Scale Workspaces for Remote Employees Across Any Cloud

for VMware

Microsoft

AzureVMware Cloud

on AWSIBM

Cloud

Disaster Recovery

Remote Workforce

Business Continuity

Cloud Burst


Take Advantage of the Services Cloud Partners ProvideUsing VMware Horizon Service as an example

Managed by VMwareManaged by customerManaged by PaaS Provider

(Azure, IBM)Managed by IaaS Provider (AWS)

* Other Horizon platforms / partner solutions exist, but these are the primary ones

Desktops & Apps

Horizon Infrastructure

SDDC / VCF

Hardware

Horizon 7on-Premises

Desktops & Apps


SDDC / VCF

Hardware

Horizon 7

on IaaS

Desktops & Apps


SDDC / VCF

Hardware

MSP Solutions

Desktops & Apps


Hardware

Horizon Cloud

on PaaS

Provider Specific

Managed by MSP Partner


COMMUNICATION is Key to Keep Employees Informed

Keep remote employees informed on important company news and updates on frequently used devices


ASSIST and REMEDIATE When Users Need it, Where They Need it

PRO SERVICESPROACTIVE SUPPORT

REMOTE HELPDESK

DISASTER RECOVERY

25%Savings to IT

Cross-platform remote view and control for troubleshooting tasks

Predictive, proactive and automated monitoring and failure detection

On-site and remote value-add services for planning quick roll-out

Quick recovery of failed OS and drop ship replacement of failed hardware


EXODUS Planning: How to Safely Retire the Device

Secure Wipe

Secure data wipe of retired devices to make it available for the next user

Asset Recovery

Remote restore and asset recovery after end of device usage

Sustainable Recycling

Responsible recycling of the device at the end of the device lifecycle


Help for Current Customers or Prospects


Ask your VMware reps about our special offers designed to help

COVID-19 has brought challenges… Continue to Deliver the Best Remote Work Experience TODAY

“I have Horizon and need more capacity to support spike in remote workers, but I’m not sure how long

I’ll need it? Can you help?”

“I need to add capacity right NOW – BUT don’t have the money right now. Can you help with a delayed PO?”

“We need a solution for remote working. Before we buy, can we try out your solution to see if it meets our needs?”

“I need more licenses to support the remote working demand. How many and what edition would you recommend? Is there special pricing to help during the pandemic?”


Product/Trial Quantity Duration LinkNormal Qty Now Normal Now

Extended

Horizon 7(also for use with VMC on AWS)

100 users No change 60 days 90 days https://my.vmware.com/en/web/vmware/evalcenter?p=horizon-7

Horizon Cloud on Azure 50 users 100 users 45 days 90 days https://www.vmware.com/horizon-cloud-on-microsoft-azure-trial.html

Workspace ONE 100 devices No change 30 days 90 days https://www.air-watch.com/lp/free-trial/

End User Computing: Extended Free Trials & Offers

https://my.vmware.com/en/web/vmware/evalcenter?p=horizon-7

https://my.vmware.com/en/web/vmware/evalcenter?p=horizon-7

https://www.vmware.com/horizon-cloud-on-microsoft-azure-trial.html

https://www.vmware.com/horizon-cloud-on-microsoft-azure-trial.html

https://www.air-watch.com/lp/free-trial/

https://www.air-watch.com/lp/free-trial/

Documents

Why Vmware EUC for Employee Business Continuity · PRO SERVICES PROACTIVE SUPPORT REMOTE HELPDESK DISASTER RECOVERY 25% Savings to IT Cross-platform remote view and control for troubleshooting