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Why use WFP? We listen to you Mission Statement By Choosing WFP Fire & Security you’ll be in safe hands, our long-term approach to supporting our customers will leave you free to concentrate on your business whilst we ensure that your systems are safe and secure. We are committed to up-front and clear pricing, saving you money by working with you to make the most of your investment in fire and security and most of all we are listening to you. Choose WFP Fire & Security and we’ll be there for you!

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Page 1: Why use wfp   introduction document

Why use WFP?

We listen to you

Mission Statement

By Choosing WFP Fire & Security you’ll be in

safe hands, our long-term approach to

supporting our customers will leave you free

to concentrate on your business whilst we

ensure that your systems are safe and secure. We are

committed to up-front and clear pricing, saving you

money by working with you to make the most of your

investment in fire and security and most of all we are

listening to you.

Choose WFP Fire & Security and we’ll be there for you!

Page 2: Why use wfp   introduction document

Why use WFP?

Registered and SAFE

Customers demand competitive prices and expect technical ability, we have ensured that our staff

have the experience and training to deliver our promises to our customers, to support this we have

attainted UKAS* certified third part accreditation for both fire and security.

Fire Alarms BAFE SP203 To Design Install, Commission and Verify the fire alarm system in accordance with BS5839 Part 1 2002 +A2 2008 (The British standard for Fire alarms) Maintain and modification of Fire Alarms to meet the requirements of BS5839 part 1 2002 +A2 2008 Registered Number KM511704 Intruder Alarms & CCTV SSAIB accredited to Design, Install, Commission and Handover Police calling intruder alarm systems in accordance with BS EN 50131-1:2006 + A1:2009 (The British Standards Registration Code ESSX145 Certificate No. 19743-1 Health and Safety Customers expect that contractors to operate safely and supporting our commitment to health and Safety we are ‘Safe Contractor’ accredited. Certificate No. CK8676 – renewed in June each year Local Authority We subscribe to the UK Governments Construction Line pre-qualification website and are ready to work with contractors and individual companies to offer our services. Insurance Our services are fully insured and the letter of confirmation can be viewed at any time on our website clicking on the Insurance Experts Logo, we carry £10M Products Liability as well as £1M professional indemnity

Page 3: Why use wfp   introduction document

Why use WFP?

How we charge

“The common law of business balance prohibits paying a little and getting a lot. It

cannot be done. If you deal with the lowest bidder, it is well to add something for the

risk you run. And if you do that, you will have enough to pay for something better.”

John Ruskin {social thinker and philanthropist} (1819-1900)

Our rates have been based upon the real costs involved with the service that we deliver for our

customers, we have spent considerable time analysing the real costs to deliver a well trained and

fully supported and resourced engineer to site in a

timely manner in a way that our customers have come

to expect.

We believe that our rates offer clear value for money

without the vagaries of travelling, parking or congestion

and the inevitable suspicions that customer have when

charges are made in that way.

SKILLED LABOUR

Training is at the heart of our business plan, we aim to ensure that

the engineer that comes to your site is well trained and confident in

ability to carry out the work in hand.

We use a multitude of training methods which include our own in-

house trainer , on top of which we use the Fire

Industry Association (FIA) training , the System

Manufacturers training as well onsite on the jobs

training with our senior technicians.

We also train our engineers using the

CSCS (Construction Skills Certification

Scheme) and hold IPAF licences for

using Cherry Pickers and PASMA for

using scaffolding towers.

A typical WFP engineers Van

Page 4: Why use wfp   introduction document

Why use WFP?

“Our aim is to offer value for money and help you make the most of your investment”

Paul Field (Director)

So what’s different? We really do care that the customer is getting good value for money and sound advice

Our customers know that we have the correct insurance, we have well trained and motivated

engineers that are technical and knowledgeable, the younger members of our staff are supported by

the more experiences members, as a team we consciously work to achieve the customers’

requirements.

What some of our customers say

The Heals Building – Kensington – 29th May 2012

Subject: Re: [RMX:#] Fire risk assessment

Hello Barry,

Thanks very much for all your advice today. You and Derek have both been very helpful and polite which I do appreciate.

I have had this all approved and ready to move ahead with this.

Kind regards,

David

PUMA

77 Harley Street – Radio Fire Alarm Installation – 17th May 2012

Paul

Following today’s handover of the fire alarm system at 77 Harley Street today I would like to pass on my thanks to your engineer Derek for conducting an excellent handover procedure with our client and tenants on site which was well presented and very informative.

Many thanks

Kind Regards

Tony

Contracts Manager

CALIBRE FM

16 November 2012 09:35 Subject: New System

Tina

I now have some time to write to you and thank you and your company, for all the efforts you have put into our alarm systems here for both fire and intruder. It has been a pleasure to work alongside such a professional company who have very attentive staff.

Once again thank you for your efforts with this project. Kind regards John

John Pennick | Quality Manager | Connectivity Solutions - Emerson Network Power

21st November 2012

Subject: System Takeover

The service we received from the initial outset from a meet and greet with Paul Field, the Managing Director, to the on-site visit from the engineers was second to none. The engineers were very professional, polite and went out their way to make us feel valued as a client. At all times they kept us updated with progress and a fully detailed report was provided before leaving site, this enabled us to be confident we were yet again protected and secure.”

David Bell Sales Director

APC Solutions (UK) Limited

Page 5: Why use wfp   introduction document

Why use WFP?

Organisation The customer’s requirements are at the core of our team of people, we have many years

experience within the team and use our combined abilities to benefit of our

customers

SALES SURVEYING

This is headed by Greg Reeves with Tina Cramp, they are also assisted by Chris

Andrews and Barry Leeds as and when their particular expertise is required to meet the customer’s

needs.

PROJECTS & SECURITY

This is headed by Chris Andrews and supported by Tina Cramp and various

technicians depending upon the discipline that we are offering (Fire or Security)

MAINTENANCE and SMALL WORKS

This department is headed by Barry Leeds who is supported by Michelle Billson,

Alex Longshaft and various technicians depending on the discipline that we are

offering (Fire or Security)

BACK OFFICE

Supporting the team we have various people including Karen Smith in accounts, Matt Beardon in IT,

Richard Tufnell our Accountant, Insurance Experts our Broker and not to forget the software systems

we use: Clik (Service), Destiny (Engineer sheets and documentation processing)

and SAGE .

Paul Field is the director (and owner) of the business and works with the teams

to ensure that compliance to Health and Safety, BAFE, SSAIB, BSI and WFP’s own

Professional Standards are adhered to.

Page 6: Why use wfp   introduction document

Why use WFP?

WFP Fire & Security is a trading name of

Wire Free Protection Limited

Our office address is

Unit 8 Oaklands Farm Estate

Goatsmoor Lane

Stock

Essex

CM4 9RS

Office direct telephone 01277 622 932

Free phone number 0800 988 3312

Non-geographic Number 0845 481 0307

Email [email protected]

Twitter - WFPtweets

Contact us today for your free survey