Why Upgrade to RightFax 10.5? - The Fax Guys

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Why Upgrade to RightFax 10.5?

An Introduction to What’s New

RightFax provides a comprehensive enterprise fax and document distribution solution that integrates with virtually any industry application while maximizing our customer’s

productivity and cost-savings.

Platform Support

Performance and Scalability

User Experience

Administrative Control Integrations

Platform Support RightFax 10.5 § Microsoft SQL Versions

§ Dialogic SDK 6.5.2

RightFax 10.5 FP1 § Windows 8 Support

§  IE 10 Support for RightFax Web Client

§ Microsoft Windows Server 2008 Failover Clustering Support

§ Microsoft Windows Hyper-V Live Migration Support

3 Platform Support

Microsoft SQL Version

§ Supports Microsoft SQL Server 2012 Standard and Enterprise Editions

§ RightFax 10.5 ships with Microsoft SQL Server 2012 Express Edition §  During Setup, you may connect to an existing SQL Server, or

install a new RightFax database which installs SQL Server 2012 Express directly on the RightFax server

4 Platform Support

RightFax 10.5

Dialogic SDK 6.5.2

§ Updated Dialogic software to support the new Dialogic Brooktrout TR1034+ELP30-TE Hardware §  Low profile, half-size PCIe board

5

RightFax 10.5

5 Platform Support

Platform Support RightFax 10.5 § Microsoft SQL Versions

§ Dialogic SDK 6.5.2

RightFax 10.5 FP1 § Windows 8 Support

§  IE 10 Support for RightFax Web Client

§ Microsoft Windows Server 2008 Failover Clustering Support

§ Microsoft Windows Hyper-V Live Migration Support

6 Platform Support

Windows 8 and IE 10.0

§  RightFax FaxUtil can be installed on client computers running Microsoft Windows 8 Operating System (x86 and x64)

§ RightFax Web Client supports the use of Internet Explorer 10.0

Ø Advantages ü When you are ready to upgrade your systems to run Windows 8 or

IE 10, RightFax will be ready too

7

RightFax 10.5 FP1

Platform Support

Windows Server 2008 Failover Clustering

§ RightFax is supported for deployment in Windows Server 2008 and 2008 R2 Failover Clustering environments

•  Helps keep your RightFax application online when an expected or unexpected disruption occurs

•  Provides availability for RightFax to operate in during server downtime

Ø Advantages ü Confidence that RightFax will transfer, or failover, to another

server and pick up operations without a long disruption of service ü Maintains mission-critical faxing when you need it

8

RightFax 10.5 FP1

Platform Support

Microsoft Windows Hyper-V with Live Migration

§ RightFax now supports Microsoft Windows Hyper-V Live Migration in a virtual environment

§ With Hyper-V Live Migration, administrators can move running VMs from one Hyper-V physical host to another without any disruption of service or perceived downtime

Ø Advantages ü Confidence that RightFax will transfer, or failover, to another

server and pick up operations without a long disruption of service ü Maintains mission-critical faxing when you need it

9

RightFax 10.5 FP1

Platform Support

Windows 2008 R2 Remote Desktop Services

§ FaxUtil and Print-to-Fax are available to users of Windows 2008 R2 Remote Desktop Services

§ Allows administrators to host applications or full desktop sessions and provide terminal access to FaxUtil and Print-to-Fax applications

Ø Advantages ü Provides RightFax functionality to users of remote desktop

terminals ü  Increases productivity of remote desktop terminal users

10

RightFax 10.5 FP1

Platform Support

Performance and Scalability RightFax 10.5 § Hierarchical Image File

Storage

§ Microsoft Message Queuing Outbound Fax Queuing

§ Web Services API

§ RightFax Internet Connector

RightFax 10.5 FP1 § OEM Channel

Flexibility

§ RightFax Connect


§ 10.0 and prior Image Directory

§ 10.5 New Image Directory Structure

§ 10.5 Image Directory

All fax image

files were stored in one

directory

The image

directory structure is now

hashed.

Hierarchical Image File Storage RightFax 10.5


§ The image directory structure is now hashed, and each fax stored in its own unique subfolder within the RightFax directory §  Image file searches and scans are fast §  File I/O times are faster §  Fax images open quickly §  Increased server environment scalability

Ø Advantages ü  Increased productivity ü Faster server response time ü Consistent fax server performance over time ü Sustained performance regardless of number of faxes or image

files

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Hierarchical Image File Storage RightFax 10.5


Microsoft Message Queuing (MSMQ) § Re-architecture of interactions between FaxServer and

DocTransport

§ Outbound fax queues are now stored in MSMQ instead of the SQL database

Ø Advantages ü  Improved document processing capabilities ü Efficiently process high volumes of documents allowing full

scalability and utilization of RightFax licensed channels ü Optimized fax and document delivery in all environments ü Greater economies of scale for full utilization of RightFax licensed

channels ü  Increased outbound fax volume in less time

14

RightFax 10.5


Web Services API § Web Services API is now available for custom web

applications independent of vendor, platform, and language §  Includes functions for sending, receiving and checking status of

faxes §  Uses XML and HTTP for a common platform

Ø Advantages ü Easy integration of custom applications with RightFax ü Enabling customers and partners to create custom integration with

RightFax

15

RightFax 10.5


RightFax Internet Connector § RightFax Internet Connector is a new way to fax by

providing a connection between two RightFax fax servers that bypasses the telephony network.

§ This technology is a service which extends the existing capabilities of RightFax and is the first-ever, tangible improvement to the way faxes are transmitted

16

RightFax 10.5

16 Performance and Scalability

RightFax Internet Connector

17

RightFax 10.5


ü A cheaper way to send faxes via RightFax, while maintaining the strong attributes of non-repudiation for faxed documents.

ü A faster way to send faxes via

the RightFax server.

ü A solution to send large files, without the worry of transmission failure or long transmission times.

ü A solution that provides confidence that the entity receiving faxed document is who the sender believes them to be.

ü A solution that safely sends

documents which are safe from interception and tampering.

ü A solution that addresses all of these without any change to the way customers use RightFax today.

The RightFax Internet Connector is…

18 18 Performance and Scalability

RightFax 10.5

Performance and Scalability RightFax 10.5 § Hierarchical Image File

Storage

§ Microsoft Message Queuing Outbound Fax Queuing

§ Web Services API

§ RightFax Internet Connector

RightFax 10.5 FP1 § OEM Channel

Flexibility

§ RightFax Connect


OEM Channel Flexibility

§ Channels can be moved from one DocTransport to another server’s DocTransport when necessary

§  Channel sharing and flexibility means that customer’s do not need to license additional channels for redundant or failover environments

§  Separate DocTransports can share the same channels without the need for redundant channels

Ø Advantages ü Greater flexibility in channel usage ü Share channels across DocTransports for increased availability

and higher uptime ü Eliminate the need for redundant channels for DocTransport usage

20

RightFax 10.5 FP1


RightFax Connect

21

RightFax 10.5 FP1

Secure fax communications via the cloud A hybrid fax solution that sends and receives faxes

via the cloud.

Removes fax telephony complexity by eliminating telephone lines, fax boards, fax channels, gateways and complex PBX integrations.

Extends RightFax delivery by ensuring secure data transfer to and from the cloud.


RightFax Connect

22 22 22 Performance and Scalability

RightFax 10.5 FP1

RightFax Connect

23

§ The strength of RightFax without the complexity of managing telephony connections

§ Simple to set up

§ Flexible capacity – handles peak volume when you need it

§ Easy to add or port existing fax numbers worldwide

§ Maintains RightFax’s Security, Privacy and Data Sovereignty

Secure fax communications via the cloud


RightFax 10.5 FP1

User Experience RightFax 10.5 §  Fax Image Enhancements §  Improved User Interface §  Improved Web Client

RightFax 10.5 FP1 §  Real-time Updates

within Microsoft Outlook 2010

§  Configure Delegates from Web Client

§  More Detailed Fax History

24 User Experience

Image Enhancements

§ RightFax processes incoming faxes to: §  De-skew the image

§  Adjust the image for proper reading orientation

§  De-noise the image

25

RightFax 10.5

RF10 and Below

RF10.5

Improved User Interfaces RightFax 10.5

RF10 and Below RF10.5

Improved Interface - EFM RightFax 10.5

Firefox

Safari

Improved Interface – Web Client RightFax 10.5

User Experience RightFax 10.5 §  Fax Image Enhancements §  Improved User Interface §  Improved Web Client

RightFax 10.5 FP1 §  Real-time Updates

within Microsoft Outlook 2010

§  Configure Delegates from Web Client

§  More Detailed Fax History

29 29 User Experience

Real-time Updates within Microsoft Outlook 2010

§ Microsoft Outlook 2010 users with the RightFax Outlook Advanced Fax Extensions are able to view the real-time status of outbound fax documents and to approve faxes requiring approval

Ø Advantages ü Improved functionality for fax transmissions within Microsoft

Outlook 2010 ü  Increased transparency for workflows ü  Increased productivity for users of Microsoft Outlook 2010

30

RightFax 10.5 FP1

30 30 User Experience

Configure Delegates from the RightFax Web Client

§ Allows users of RightFax Web Client to configure their delegate settings from any supported platform and web browser

31 31 31 User Experience

RightFax 10.5 FP1

More Detailed Fax History

32 32 32 User Experience

RightFax 10.5 FP1

Administrative Control RightFax 10.5 § Manage all Cover Sheets

from EFM

§ Group Filters for Cover Sheets and Library Documents

§ File Conversion White-list

§ Admin Dashboard

RightFax 10.5 FP1 § DTMF White-List

§ Group Archive Control

Administrative Control

Manage all Cover Sheets from EFM

§ Administrators can now manage all cover sheets from EFM

§ Cover sheets reside in the database

Ø Advantages ü Administrators no longer need to manage cover sheets from within

the FCS folder ü Administrators can control cover sheets from a centralized location ü  Increased productivity through intuitive cover sheet management ü Easy-to-manage cover sheets in all types of RightFax server

environments

34

RightFax 10.5


Group Filters for Cover Sheets and Library Documents

§ A new user interface for administrators within EFM is now available to select which cover sheets and library documents are available to defined user groups

Ø Advantages ü Allows administrators to choose which cover sheets and library

documents are available to defined user groups ü Allows administrators to limit the documents available to certain

groups ü Greater control over cover sheets and library documents ü Greater control over access to server documents by groups

35

RightFax 10.5


File Conversion White-List § Administrators can now create a white-list of file types

that they want the RightFax server to covert for transmission

§ RightFax will only convert and transmit those file types that are on the white-list

Ø Advantages ü Greater control of the types of files that can be sent via RightFax ü Prevention of processing time wasted on non-convertible file types ü Reduction of server overhead consumed by unsupported file types

§ Note: RightFax 10.5 FP1 includes an enhancement so that users can see the file conversion white-list

36

RightFax 10.5


FaxUtil File Conversion White-List

37

RightFax 10.5

Web Client File Conversion White-List

38

RightFax 10.5

Admin Dashboard

RightFax 10.5

Administrative Control RightFax 10.5 § Manage all Cover Sheets

from EFM

§ Group Filters for Cover Sheets and Library Documents

§ File Conversion White-list

§ Admin Dashboard

RightFax 10.5 FP1 § DTMF White-List

§ Group Archive Control


DTMF White-List

§ Administrators can create a DTMF White-List of approved inbound fax numbers

§ RightFax servers using DTMF for routing can now prevent inbound faxes based on the white-list

Ø Advantages ü Eliminates spam faxes from fax numbers not on the approved

DTMF White-List ü  Increase productivity by preventing unwanted inbound faxes

41 Administrative Control

RightFax 10.5 FP1

Group Archive Control § RightFax Group Administrators control creation of a fax

archiving request based on: §  RightFax Group membership §  Fax document actions (Send, Receive, Forward, Route, Delete)

Ø Advantages ü Utilizes fax archiving to continually update fax documents stored in

an external archival system document status changes on the RightFax Server

ü Archive job XML metadata now includes fax comments

42 Administrative Control

RightFax 10.5 FP1

Integrations RightFax 10.5 § Updated MFP Connector

§ Microsoft Office SharePoint Server 2010

§ Support for eDocs 5.3

§ Support for Lotus Notes 8.5.2 & 8.5.3

RightFax 10.5 FP1 § Certified Connector

for SAP

§ Certified Connector for Konica Minolta MFPs

Integrations

Updated MFP Connector RightFax 10.5

New and Updated Connectors

§ The Microsoft Office SharePoint Server 2010 connector is now updated to support full functionality between MOSS 2010 and RightFax.

§ The OpenText eDOCS connector is now updated to support full functionality between eDOCS 5.3 and RightFax.

§ A newly built Lotus Notes Gateway has been written to support Lotus Notes 8.5.2 and 8.5.3 applications.

45

RightFax 10.5

Integrations

Integrations RightFax 10.5 § Updated MFP Connector

§ Microsoft Office SharePoint Server 2010

§ Support for eDocs 5.3

§ Support for Lotus Notes 8.5.2 & 8.5.3

RightFax 10.5 FP1 § Certified Connector

for SAP

§ Certified Connector for Konica Minolta MFPs

Integrations

New Connector for SAP § RightFax 10.5 includes a newly built SAP Gateway

written to SAP NetWeaver SDK and includes Unicode support and System Landscape Directory (SLD) registration

§ For RightFax 10.5, Feature Pack 1, experts from SAP tested and certified the new SAP Gateway

47

RightFax 10.5 and RightFax 10.5 FP1

Integrations

Certified Connector for Konica Minolta MFPs

§ New personalized, fully interactive integration at the MFP control panel, which is certified for Konica Minolta MFPs

Ø Advantages ü Allows personal, interactive communication between RightFax

and the device's control panel ü Allows users to log into their RightFax account at the device

48 Integrations

RightFax 10.5 FP1

§  Document Migration Tool – facilitates staged migration of large data sets across RightFax Servers, consolidation and rearrangement of multiple RightFax environments, and migration to new RightFax versions

§  Database Update Tool – allows implementers to deploy and test new product versions while maintaining an existing product system

New tools will make it easier than ever to update a production environment to RightFax 10.5 from RightFax 9.4 and RightFax 10

Paths to RightFax 10.5

How do you upgrade?

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Contact Zack Reilly at The Fax Guys!

952-224-3340 x 606