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WHY TRUECONNECT

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Contents

What is TrueConnect?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Employees Suffer Financial Stress Today. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

How TrueConnect Helps Your Employees. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

How TrueConnect Helps Employers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

TrueConnect Makes It Easy For The Employers To Offer. . . . . . . . . . . .

What Are The Risks Of Not Offering TrueConnect?. . . . . . . . . . . . . . . . . . .

Credibility Matters To Us. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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www.EmployeeLoanSolutions.com

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A voluntary benefit to help employees with their personal finances• Provides employees access to a safe, regulated bank loan• No credit score needed to qualify

• Free Financial Choice financial counseling to all TrueConnect

borrowers

At no cost or financial risk to qualified employers.

Provides a safer alternative to “Payday Loans”.

Separates employer from the personal financial lives of employees, while providing a safe solution to employees in need.

Automated loan origination and administration.

No benefit enrollment process.

Available to over 1,200 employers across the US.

Meets and exceeds all regulatory requirements for consumer bank loans.

What is TrueConnect?

www.EmployeeLoanSolutions.com

45% of employees say that personal financial matters cause them the most stress in their lives. (2016 Employee Financial Wellness Survey, A publication from PwC’s Employee Financial Education

and Wellness Practice, http://www.pwc.com/us/en/private-company-services/publica-

tions/financial-well-being-retirement-survey.html)

55% of employees surveyed say not having enough emergency sav-ings for unexpected expenses is their top ranked financial concerns.(Employee Financial Wellness Survey 2016 results, http://www.pwc.com/us/en/private-company-services/-

publications/assets/pwc-2016-employee-wellness-survey.pdf)

60% of households faced an unexpected financial shock in the last year; 33% suffered more than one. $2,000 was the median cost of the most expensive financial shock.(How Do Families Cope With Financial Shocks?, The role of emergency savings in family financial

security, The Pew Charitable Trust, http://www.pewtrusts.org/en/research-and-analysis/is-

sue-briefs/2015/10/the-role-of-emergency-savings-in-family-financial-security-how-do-families)

Nearly 63% of Americans say they're unable to handle a $500 car repair or a $1,000 emergency room bill. (Most Americans can't handle a $500 surprise bill, CBSNews, http://www.cbsnews.com/news/-

most-americans-cant-handle-a-500-surprise-bill/)

1 in 3 American families report having no savings, including 1 in 10 of those with incomes of more than $100,000 a year.(Americans’ Financial Security, The PEW Charitable Trusts, http://www.pewtrusts.org/~/media/as-

sets/2015/02/fsm-poll-results-issue-brief_artfinal_v3.pdf?la=en)

Half of all American households cannot cover an unexpected $2,000 expense within one month, including nearly 25% of households earning between $100 - 150,000 a year.(The Secret Shame of Middle-Class Americans, The Atlantic, http://www.theatlantic.com/maga-

zine/archive/2016/05/my-secret-shame/476415/)

Employees Suffer Financial Stress Today

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Additional References:

• http://www.theatlantic.com/magazine/archive/

2016/05/my-secret-shame/476415/

• http://www.benefitspro.com/2016/09/29/

health-care-costs-ate-your-pay-raises

• http://www.benefitspro.com/2016/10/12/

high-deductibles-for-employees-getting-even-higher

• http://kff.org/health-costs/report/

2016-employer-health-benefits-survey/

• https://www.creditdonkey.com/

average-american-savings-statistics.html

• http://www.marketwatch.com/story/

most-americans-have-less-than-1000-in-savings-2015-10-06

• https://shrm.org/hr-today/trends-and-forecasting/

research-and-surveys/pages/surveysbydate.aspx

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How TrueConnectHelps Your Employees

Help cover everyday expenses (bills, car repairs)• 35% of employees find it difficult to meet their household expenseson time each month.(2016 Employee Financial Wellness Survey, A publication from PwC’s Employee Financial Educa-

tion and Wellness Practice, http://www.pwc.com/us/en/private-company-services/publica-

tions/financial-well-being-retirement-survey.html)

• Even among those employees earning $100,000 or more, 20% find itdifficult to meet household expenses on time each month.(Employee Financial Wellness Survey 2015 results, PwC, http://www.pwc.com/us/en/private

company-services/publications/assets/pwc-employee-financial-wellness-survey-2015.pdf)

Help pay for Medical Expenses• 46% of all employees are enrolled in a health plan with $1,000 ormore out of pocket costs.(2015 Employer Health Benefits Survey, Summary of Findings, Kaiser Family Foundation,

http://kff.org/report-section/ehbs-2015-summary-of-findings/)

• 63% of Americans don’t have enough savings to cover $500 medicalemergency.(63% Of Americans Don't Have Enough Savings To Cover A $500 Emergency, Forbes,

http://www.forbes.com/sites/maggiemcgrath/2016/01/06/63-of-americans-dont-have-

enough-savings-to-cover-a-500-emergency/#409b88a66dde)

Help keep retirement funds for retirement• In one study, 20% of 401(k) account holders have a loan outstandingright now. 37% have taken a retirement loan in the last 5 years.(The National Bureaur of Economic Research‘s Bulletin on Aging and Health, http://ww-

w.nber.org/aginghealth/2015no2/w21102.html)

• 10% of all retirement loans default, with tax consequences.(The National Bureaur of Economic Research‘s Bulletin on Aging and Health, http://ww-

w.nber.org/aginghealth/2015no2/w21102.html)

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Avoid Predatory Lending• 12 million Americans a year take out high cost payday loansbecause they don’t have better options.(Payday Loan Facts and the CFPB’s Impact, The Pew Charitable Trusts, http://www.pewtrusts.org/

en/research-and-analysis/fact-sheets/2016/01/payday-loan-facts-and-the-cfpbs-impact)

• A typical payday loan has an annual percentage rate (APR) ofnearly 400% according to the federal government agency the CFPB.(We’ve proposed a rule to protect consumers from payday debt traps, The Consumer Finan-

cial Protection Bureau, http://www.consumerfinance.gov/about-us/blog/weve-pro-

posed-rule-protect-consumers-payday-debt-traps/)

Help Employees Build Access to Traditional Credit• 26 Million Americans, 1 in 10 adults, have no credit history. Creditrecords can help to qualify for home loans, car loans and other forms oftraditional credit.(CFPB Report Finds 26 Million Consumers Are Credit Invisible, The Consumer Financial Protection

Bureau, http://www.consumerfinance.gov/about-us/newsroom/cfpb-report-finds-26-million-

consumers-are-credit-invisible/)

• Help employees who are underserved by traditional financingoptions or who want access to services that aren’t generally avail-able to them otherwise.• TrueConnect does not use credit scores to qualify employees forloans, but repayments are reported to the Credit Bureaus as a positivecredit building activity.

Help Your Employees Improve Their Financial Lives• TrueConnect users get 6 FREE credit counseling sessions annual-ly from a nationally recognized credit-counseling program, LSS Finan-cial Choice.

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Shows you care• Nearly 2/3 (62%) of employees, including 75% of Millennials, saythey’re looking to their employer for more help in achievingfinancial security through employee benefits.(Loyalty On The Rise As Employees Look To Their Employers For Financial Security, According

To MetLife’s 14th Annual U.S. Employee Benefit Trends Study, MetLife, https://ww-

w.metlife.com/about/press-room/us-press-releases/2016/index.html?compID=203721)

Increase Employee Engagement • “Employees who are engaged significantly outperform workgroups that are not engaged.”(What Drives Employee Engagement And Why It Matters, Dale Carnegie, https://www.dale-

carnegie.com/assets/1/7/driveengagement_101612_wp.pdf)

• Caring is one of the key elements that drives employee engagement.That is, “employees want their managers to care about their personallives, to take an interest in them as people, to care about how they feeland support their health and well-being”.(What Drives Employee Engagement And Why It Matters, Dale Carnegie, https://www.dale-

carnegie.com/assets/1/7/driveengagement_101612_wp.pdf)

Increase Productivity: • 7 out of 10 HR professionals surveyed say personal financial chal-lenges have a large or some impact on their employees’ job performance.(Financial Wellness in the Workplace, Society for Human Resource Management,

h t t p s : // w w w . s h r m . o r g / h r - t o d a y / t r e n d s - a n d - f o r e c a s t i n g / r e -

search-and-surveys/Documents/Financial-Wellness- 2014-Executive-Summary.pdf)

• 46% of those who are distracted by their finances at work say that atwork each week they spend three hours or more thinking about or deal-ing with issues related to their personal finances (up from 37% last year).(2016 Employee Financial Wellness Survey, PwC, http://www.pwc.com/us/en/private-company-

services/publications/financial-well-being-retirement-survey.html)

How TrueConnect Helps Employers

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Reduce Turnover:• 93% of TrueConnect users surveyed say they feel better about theiremployer. Only 7% were neutral. 0% felt worse.• Workplace related stress leads to a 50% increase in employee volun-tary turnover.(Proof That Positive Work Cultures Are More Productive, Harward Business Review,

https://hbr.org/2015/12/proof-that-positive-work-cultures-are-more-productive)

Reduce Healthcare Cost:• High financial stress levels and concerns over debt are associatedwith increased risk for ulcers, migraines, heart attacks, and sleep dis-turbances.(How to Avoid the Health Risks That Come With Financial Stress, Everyday Health,

http://www.everydayhealth.com/news/how-avoid-health-risks-come-with-financial-stress)

• Nearly 3 in 10 lower-income Americans have either considered skip-ping (9%) or actually skipped (20%) necessary doctor visits due to theirfinances.(Stress in America™: Paying With Our Health, American Psychological Association, https://ww-

w.apa.org/news/press/releases/stress/2014/stress-report.pdf)

• TrueConnect can help employees afford to pre-fund a Health SavingsAccount (HSA), allowing the employee more comfort in shifting tolower monthly premium costs.

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No Cost: TrueConnect is free to employers.

No Enrollment Process: Employers can start TrueConnect anytime during the year.

Easy to Administer – Employees go to EmployeeLoanSolutions.com to apply for a loan. The process is fully automated.

No Financial Risk – Qualified employers are not responsible for the loans.

Regulatory Compliance - a federally chartered bank, Sunrise Banks N.A, Member FDIC funds TrueConnect loans.

Sunrise Banks N.A.; a nationally chartered, Office of the Comptroller of Currency(OCC) regulated bank that is also certified by the U.S. Treasury as a Community Development Financial Institution (CDFI), a designation earned by approximately 100 banks nationwide. Sunrise Banks is also a member of the Global Alliance for Banking in Values and is a certified B Corp for its demon-strated commitment to transparent corporate governance and positive com-munity impact.

We do both - “Loans and counseling are the 2 most effective ways to reduce disengagement and turnover within companies” – Weirich, Ruth K. Workplace Stability. Aha! Process Inc. 2016

TrueConnect Makes It EasyFor The Employers To Offer

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45% of employees say that financial matters cause them the most

stress in their lives :

(2016 Employee Financial Wellness Survey, a publication from PwC’s Employee Financial Educa-tion and Wellness Practice, http://www.pwc.com/us/en/private-company-services/publica-tions/financial-well-being-retirement-survey.html)

Worker stress is known to result in lower productivity be-havior identified as absences, tardiness, leaving early, mistakes, lack of job

concentration, accidents, and lower output.

(Financial Concerns And Productivity Flora L. Williams, 1 Purdue University Virginia Haldeman, 2

University of Nevada-Reno Sheran Cramer, 3 University of Nebraska-Omaha, https://afcpe.org/as-

sets/pdf/vol-716.pdf)

Loans and counseling are the 2 most effective ways to reduce disen-

gagement and turnover within companies. – Weirich, Ruth K. Workplace Sta-

bility. Aha! Process Inc. 2016

What Are The Risks OfNot Offering TrueConnect?

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Credibility Matters To Us

Regulatory Compliance: a federally chartered bank, Sunrise Banks

N.A, funds TrueConnect loans.

Sunrise Banks N.A.; a nationally chartered, Office of the Comptroller

of Currency(OCC) regulated bank that is also certified by the U.S. Treasury as a

Community Development Financial Institution (CDFI), a designation earned by

approximately 100 banks nationwide. Sunrise Banks is also a member of the

Global Alliance for Banking in Values and is a certified B Corp for its demon-

strated commitment to transparent corporate governance and positive com-

munity impact.

Listen to what Joyce Norals says about TrueConnect:

(www.employeeloansolutions.com)

TrueConnect has received the Wells Fargo “Next Award” and San

Diego Ventures Group “Cool Companies” awards.

Here is what employees have to say about TrueConnect:• “Thank you. I really appreciate the fact that you are concerned

enough about your employees to get involved with such an employee.

Lutheran Social Services employee, Minneapolis MN

• “It definitely came in handy. My family and I were struggling to

pay bills on time and TrueConnect rescued us!”

Workplace Impact employee, Cleveland OH

• TrueConnect is a great service. I couldn’t be more grateful that

it is a discrete service and taken right out of my pay check without

having to worry about it.

Eastern Municipal Water District employee, Perris CA

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