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WHY THIS GUIDE MATTERS - Amazon S3€¦ · models have low startup costs, and social component of community supports client retention ... hundreds of national (and international)

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Page 1: WHY THIS GUIDE MATTERS - Amazon S3€¦ · models have low startup costs, and social component of community supports client retention ... hundreds of national (and international)
Page 2: WHY THIS GUIDE MATTERS - Amazon S3€¦ · models have low startup costs, and social component of community supports client retention ... hundreds of national (and international)

WHY THIS GUIDE MATTERS

1.  the business serves a profitable (and abundant) market

Over the last ten years, we’ve worked with over 21,000+ fitness businesses in 94 countries. We’ve seen a lot of success and a LOT of failure in the fitness industry.

While there are thousands of reasons why businesses fail, there are two factors always at the foundation of every successful business:

2.  the business model is clear, simple, and continually refined (over time) to grow and scale

Page 3: WHY THIS GUIDE MATTERS - Amazon S3€¦ · models have low startup costs, and social component of community supports client retention ... hundreds of national (and international)

MODALITY vs. MODEL •  Modality is the type of exercise programming, equipment, and

protocols a fitness business uses to deliver services to clients. •  A business model answers the fundamental question of how a

business is structured to make money. •  For example, while two fitness businesses may offer completely

different programming and serve drastically different target markets (e.g., Crossfit gyms for 25-year-old fitness enthusiasts vs. yoga facilities for 40-year-old women), the business model is the same. Both offer group training services with a one-to-many instructor model, sold on a monthly subscription package.

Page 4: WHY THIS GUIDE MATTERS - Amazon S3€¦ · models have low startup costs, and social component of community supports client retention ... hundreds of national (and international)

(Regardless of Your Model)

1.  Choose an abundant (and profitable) target market to serve*

2.  Do your research and make data-driven decisions on choosing a location (for local businesses) with demographics that fit your target market

3.  Match your model price point and service offerings to the clients you wish to serve

4.  Differentiate your offerings both in the client experience and in market positioning to clearly communicate how your business is unique and different to those you wish to serve**

5.  Optimize all functions of the business over time to continue serving the market and repositioning the company as needed when competitors show up in your space

KEYS TO BUSINESS SUCCESS

RECOMMENDED RESOURCES: *10 Questions to Define Your Best Prospective Client Worksheet

**Fitness Business Sales and Marketing Planning Guide

Page 5: WHY THIS GUIDE MATTERS - Amazon S3€¦ · models have low startup costs, and social component of community supports client retention ... hundreds of national (and international)

MODEL #1:

Membership-based facilities have been around forever, way before the rise of personal training services. There have been (and continue to be) thousands of spins on a membership model (large and small facilities, lots of services or minimal staff overhead with keycard entry)– some low cost, medium priced, and high-priced facilities. Regardless, the model is essentially always the same… members pay a monthly (or annual) subscription fee to use the facility. This model makes money when you have more members paying each month than it costs you to run (and maintain) the facility. Plus additional profits made from other product and service offerings sold to members.

MEMBERSHIP

Page 6: WHY THIS GUIDE MATTERS - Amazon S3€¦ · models have low startup costs, and social component of community supports client retention ... hundreds of national (and international)

Price Point: 10 − 100+/month subscription fees, plus initiation fee Pros: Great opportunity to scale in the right location, matched to the right market Cons: Generally requires significant investment to build out and open, highly competitive business model with price wars, often very high churn rates each month with members

MODEL #1:

MEMBERSHIP

12.90

5.5

53.76

2.7820.

50

16.78

14.25

7.80

7.80

2.4

4.93

15.52

Page 7: WHY THIS GUIDE MATTERS - Amazon S3€¦ · models have low startup costs, and social component of community supports client retention ... hundreds of national (and international)

MODEL #2:

GROUP TRAINING Group training services have been around for a long time. Before fitness services like outdoor boot camps and Crossfit classes were the norm, martial arts, gymnastics, and many other types of sport programs have been delivered in this model. In the fitness world, group exercise was first introduced as part of an added value offering to the membership model and became the rage in the 1980’s with aerobic classes. Later this evolved into outdoor military inspired fitness boot camps, yoga, Kettlebell classes, Crossfit, and many more. Regardless of the modality, clients pay a monthly subscription service to enjoy instructor led and supervised instruction. There’s high leverage in the model depending on the coach to client ratio and monthly price point, which can vary anywhere from 10 to 25+ clients per instructor. Classes are usually delivered in a one hour block of time.

Page 8: WHY THIS GUIDE MATTERS - Amazon S3€¦ · models have low startup costs, and social component of community supports client retention ... hundreds of national (and international)

Price Point: 100 − 250+/month subscription fees Pros: Great leverage with one-to-many delivery of services, many models have low startup costs, and social component of community supports client retention Cons: Low startup costs lead to lots of competition entering the market, often racing to the bottom with discounting practices in an attempt to steal market share

MODEL #2:

GROUP TRAINING

Page 9: WHY THIS GUIDE MATTERS - Amazon S3€¦ · models have low startup costs, and social component of community supports client retention ... hundreds of national (and international)

Semi-private training is a hybrid model of group training and private training. Generally clients are supported on a 3 or 4 clients to 1 instructor ratio. In most cases, clients receive individual assessment and program design… yet are supported in their training through the small group format, adding a social “stick” component to the service delivery. Session lengths are typically 30, 45, or 60 minutes. The demographic is generally middle aged men and women who want individualized protocols to support their fitness goals, but don’t need elite training or one-to-one attention to get there.

MODEL #3:

SEMI-PRIVATE TRAINING

Page 10: WHY THIS GUIDE MATTERS - Amazon S3€¦ · models have low startup costs, and social component of community supports client retention ... hundreds of national (and international)

Price Point: 300 − 500+/month Pros: Highly profitable model when session times are maximized. Generally high retention rates from the “sweet spot” of mid-price point, individualized prescription, great results, and social stick that comes from bonding with other clients training at the same time. Cons: The responsibility lies on the business owner to maximize the number of clients in each training time slot. If only one or two clients are training in the slot, then leverage and profitability is greatly reduced for that block of time.

MODEL #3:

SEMI-PRIVATE TRAINING

Page 11: WHY THIS GUIDE MATTERS - Amazon S3€¦ · models have low startup costs, and social component of community supports client retention ... hundreds of national (and international)

Private training has grown tremendously around the world since the 1980s. There are hundreds of national (and international) organizations that certify personal trainers to deliver private training services. Sessions are delivered one-to-one and can last anywhere from 30 to 60 minutes (or even 90 minutes) depending on the training goals and clientele.

MODEL #4:

PRIVATE TRAINING

0.32

0.18

2.50

3.25

0.75

0.15

0.34

1.98

0.331.98

0.15

Generally speaking, the protocol is to set goals, assess the client, write a program, support training, and then reassess and adjust the programming as needed. The demographic for this client base can range from 8 to 80, from newbie to professional athlete, and anything in between.

Page 12: WHY THIS GUIDE MATTERS - Amazon S3€¦ · models have low startup costs, and social component of community supports client retention ... hundreds of national (and international)

MODEL #4:

PRIVATE TRAINING Price Point: 350 − 1000+/month Pros: There is ALWAYS a market for private training. As an independent professional, you can narrow your target market to work with the client base you love most, with the protocols you are passionate about sharing. Session length can be chosen to best serve the client. And startup costs are minimal depending on the location where you deliver services (shared space, outdoors, in home, etc.). Depending on price point, it doesn’t take a high volume of clients to earn professional income. Cons: The model is labor intensive without much leverage beyond raising price point, which has a limit depending upon the demographic you’re serving. Also small fluctuations in client base can have drastic affects on monthly income when clients drop off, are on holiday, or the like.

Page 13: WHY THIS GUIDE MATTERS - Amazon S3€¦ · models have low startup costs, and social component of community supports client retention ... hundreds of national (and international)

With the rise of the digital era, service providers have been able to scale their client base beyond their local market. Services are generally delivered via email, web, and either phone or Skype. An online membership center with a group of resources is often included as well. An online forum or group can also be used to build community among clients with common goals. It can also be more challenging to engage commitment to the program without being physically present to support a client in person, which is why the demographic for this service is generally the intermediate to advanced fitness client.

MODEL #5:

ONLINE TRAINING (REMOTE TRAINING)

Page 14: WHY THIS GUIDE MATTERS - Amazon S3€¦ · models have low startup costs, and social component of community supports client retention ... hundreds of national (and international)

MODEL #5:

ONLINE TRAINING (REMOTE TRAINING)

Price Point: 150 − 300+/month Pros: Tremendous flexibility and freedom for the service provider. And an unlimited market with the ability to serve anyone that can be reached online. Cons: The sales and marketing skill sets required to grow an online client base are much more comprehensive than simply growing a local client base. And the model can be more difficult to scale beyond the solo practitioner model.

8.83

3.25

0.22

2.45

0.81

1.98

3.15

5.78

Page 15: WHY THIS GUIDE MATTERS - Amazon S3€¦ · models have low startup costs, and social component of community supports client retention ... hundreds of national (and international)

Workshops can be delivered in a one hour, half day, or single to multi-day format. They are generally marketed and fulfilled locally to participants that live within driving distance of the workshop location. Often there is a very specific learning objective to be delivered. Education and training topics can range on a wide variety of subjects from nutrition, to skill-based practices like Olympic lifting, to recovery subjects like foam rolling, or any other subject matter that participants value and will invest time in learning more about.

MODEL #6:

WORKSHOPS

Page 16: WHY THIS GUIDE MATTERS - Amazon S3€¦ · models have low startup costs, and social component of community supports client retention ... hundreds of national (and international)

Price Point: 50 − 2,000+ one-time fee Pros: Great leverage and profitability. Great addition to another business model for a local-based service business. Cons: Must be continually marketed and sold, which either requires travel to multiple locations with a local market that fits the target, or a varied course structure that allows the model to be resold on a regular basis to the same client base. There is no recurring revenue in the model.

MODEL #6:

WORKSHOPS

Page 17: WHY THIS GUIDE MATTERS - Amazon S3€¦ · models have low startup costs, and social component of community supports client retention ... hundreds of national (and international)

Camps and retreats are centered around an “immersion learning” experience for the client. They are generally delivered in destination locations where the participants are not only buying fitness training services (that often include multiple sessions per day, chef services, and lodging), but they are investing in experiences that create memories and build friendships within a small community to last a lifetime. They are often sold to a well-defined target market that is highly engaged in the pursuit of their health and fitness goals and living a fitness lifestyle. Sometimes the event is positioned as earning a certification with the completion of the training, which also gives the participant a sense of achievement and recognition with the community.

MODEL #7:

CAMPS, RETREATS, & CERTIFICATIONS

Page 18: WHY THIS GUIDE MATTERS - Amazon S3€¦ · models have low startup costs, and social component of community supports client retention ... hundreds of national (and international)

Pros: Great leverage and profitability, tremendous price elasticity in the model, events are often fun experiences for everyone in great destinations. This model is well-suited for the independent practitioner that wants a truly “lifestyle” type business. Cons: Events must be marketed on an ongoing basis. There is no recurring revenue in the model.

MODEL #7:

CAMPS, RETREATS, & CERTIFICATIONS

Price Point: 1,500 − 5,000+ one-time fee

4.34

28.50

140.00

89.03

32.8

56.20

2.12

Page 19: WHY THIS GUIDE MATTERS - Amazon S3€¦ · models have low startup costs, and social component of community supports client retention ... hundreds of national (and international)

Fixed-term challenges go in and out of fashion and popularity. This trend is currently on the rise again. The model is used in selling services to support the client in the achievement of a short-term goal like body transformation, training for a big race, climbing a mountain, or something similar that challenges the participant to become a better version of themselves. The model is most known for 12-week body transformation type programs, made popular by a number of people, but notably Bill Phillips and the Body For Life program.

MODEL #8:

FIXED-TERM CHALLENGES (30 Days – 12 Weeks)

Page 20: WHY THIS GUIDE MATTERS - Amazon S3€¦ · models have low startup costs, and social component of community supports client retention ... hundreds of national (and international)

Price Point: 500 − 2,500+ one-time fee Pros: The model can be marketed and sold on a simple rolling launch strategy repeated throughout the calendar year. It offers great leverage and the defined term length in the program keeps clients highly engaged in the pursuit of their short-term goal. Cons: Requires a big enough market to support the continual sale of the program due to the short-term nature and lack of recurring revenue with clients.

MODEL #8:

FIXED-TERM CHALLENGES (30 Days – 12 Weeks)

Page 21: WHY THIS GUIDE MATTERS - Amazon S3€¦ · models have low startup costs, and social component of community supports client retention ... hundreds of national (and international)

The nutritional supplement industry is a global industry that generates billions. Fitness clients are generally already purchasing products, but looking for expert guidance as to which products they should be taking and how to integrate them into their nutrition plan and daily habits. There are no startup costs for independent distributors, there are usually great margins, and the model has virtually no limitations on the number of customers that can be served each month.

MODEL #9:

NUTRITIONAL SUPPLEMENTS

Page 22: WHY THIS GUIDE MATTERS - Amazon S3€¦ · models have low startup costs, and social component of community supports client retention ... hundreds of national (and international)

Price Point: 50 − 250+/month Pros: No startup costs, tremendous leverage, great margins Cons: Almost none, other than the search to represent a product line and brand that aligns with your beliefs and values

MODEL #9:

NUTRITIONAL SUPPLEMENTS

5.91

2.15

2.870.67

0.15

2.5

1.87

0.070.09

Page 23: WHY THIS GUIDE MATTERS - Amazon S3€¦ · models have low startup costs, and social component of community supports client retention ... hundreds of national (and international)

Educational information products have taken many forms over the years. From books, tapes, DVDs, e-books, and more… the media may change, but the model is essentially the same. Generally low-to-mid price point education is sold to a specific audience to share and introduce a model for fitness success.

BONUS:

INFORMATION PRODUCTS 11.00

0.35

8.50

Page 24: WHY THIS GUIDE MATTERS - Amazon S3€¦ · models have low startup costs, and social component of community supports client retention ... hundreds of national (and international)

Price Point: 10-150+ one-time fee Pros: Great branding and positioning for a professional, tremendous opportunity to scale with online marketing strategies. Cons: One-time product sale supports customer acquisition, but does not create recurring revenue alone. Tremendous amount of skill and time is required to learn and apply all of the digital marketing strategies needed for success.

BONUS:

INFORMATION PRODUCTS

Page 25: WHY THIS GUIDE MATTERS - Amazon S3€¦ · models have low startup costs, and social component of community supports client retention ... hundreds of national (and international)

SUMMARY There are thousands of reasons why businesses fail, but at the foundation of every successful business are two keys to success:

1.  the business serves a profitable (and abundant) market 2.  the business model is clear, simple, and continually refined (over

time) to grow and scale

We’ve shared nine of the most popular models (plus one bonus model) in this guide, but there are thousands of different companies all profitably growing with the same model that vary in the target market they serve, the training modality they deliver, and the positioning of their company.

Businesses (and their models) are continually refined and improved over time. Be patient and persistent in your commitment to the journey of business ownership and entrepreneurship. It takes time to get it right!

Customize a plan for growing your fitness business to the next level by requesting a complimentary diagnostic consultation at www.NetProfitExplosion.com/consultation

Page 26: WHY THIS GUIDE MATTERS - Amazon S3€¦ · models have low startup costs, and social component of community supports client retention ... hundreds of national (and international)

WHAT’S NEXT? Don’t get stuck. Speak with an expert coach who can

support you in customizing a plan to grow your fitness business to the next level!

Request a complimentary diagnostic consultation now at www.NetProfitExplosion.com/consultation

Page 27: WHY THIS GUIDE MATTERS - Amazon S3€¦ · models have low startup costs, and social component of community supports client retention ... hundreds of national (and international)

ABOUT NPE •  The only global fitness community that

empowers entrepreneurs at every stage of growth and development.

•  Over 21,432 clients served in 94 countries over the last 9 years.

•  3 offices in the Orlando, London, Sydney

Customize a plan for growing your fitness business to the next level by requesting a complimentary diagnostic consultation at www.NetProfitExplosion.com/consultation

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