Why Study Research

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    WHY STUDY RESEARCHProvides you with the

    knowledge and skills youneed to solve the problemsand meet the challenges of

    a fast-paced decision-making environment.

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    Definition

    We define business researchas a systematic inquiry whoseobjective is to provideinformation to solve managerial

    problems .

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    Factors in Scientific DecisionMaking

    The managers increased need for moreand better information.

    The availability of improved techniquesand tools to meet this need.

    The resulting information overload if discipline is not employed in the process.

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    New Roles of Business

    Historically -economic role

    Response to the social and political mandates of national public policy

    Explosive technology growth

    Continuing innovations in globalcommunications.

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    Other Issues

    Other knowledge demands have arisen from Problems with mergers

    Trade policies Protected markets Technology transfers

    Macroeconomic savings-investment

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    Need For Better Information

    More variables to consider in everydecision.

    More knowledge exists in every field of management.

    Global and domestic competition is morevigorous

    The quality of theories and models toexplain tactical and strategic results isimproving.

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    Need for Information Workers, shareholders, customers and the general

    public are demanding to be included in companydecision making; they are better informed and moresensitive to their own self-interest than ever before.

    Organisations are increasingly practicing datamining, learning to extract meaningful knowledgefrom volumes of data contained within internaldatabases.

    Computer advances have allowed businesses tocreate the architecture for data warehousing,electronic storehouses where vast arrays of collected, integrated data are ready for mining

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    Need for Information The power and ease of use of todays computers

    have given us the capability to analyze data todeal with todays complex managerial problems.

    Techniques of quantitative analysis takeadvantage of increasingly powerful computingcapabilities.

    The number and power of the tools used toconduct research have increased,

    commensurate with the growing complexity of business decisions. Communication and measurement techniques

    within research have been enhanced.

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    Essence of Research

    Try answering these questions:

    (1) What is the decision-making dilemma facingthe manager?

    (2) What must the researcher accomplish?

    Defining the dilemma is paramount and difficult.

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    Types of Study

    The different types of study can beclassified as

    Reporting Descriptive

    Explanatory Predictive.

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    A descriptive study tries to discover answers to the questions who, what,when, where, and, sometimes, how.

    Involves the collection of data and thecreating of a distribution of the number of times the researcher observes a singleevent or characteristic (known as aresearch variable).

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    Organisations and DescriptiveStudies

    Organisations might have enough

    data base but not mine them for

    decision - making

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    Explanatory Study

    An explanatory study goes beyond descriptionand attempts to explain the reasons for thephenomenon that the descriptive study onlyobserved.

    Research that studies the relationship betweentwo or more variables is also referred to as a corelational study

    Uses theories or at least hypotheses to accountfor the forces that caused a certain phenomenonto occur

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    Predictive Studies

    Predict when and in what situations the eventwill occur.

    In business research, prediction is found instudies conducted to evaluate specificcourses of action or to forecast current

    and future values. Able to control a phenomenon once we can

    explain and predict it.

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    Pure Research and AppliedResearch

    Applied research has a practical problem-solving emphasis

    Rectifying an inventory system that isresulting in lost sales

    An opportunity to increase stockholder wealth through acquiring another firm.

    Pure Research does not offer immediatesolutions

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    Definition of Scientific ResearchScientific research isa systematic, controlled, empirical, and

    critical investigation of natural phenomena

    guided by theory and hypotheses about the

    presumed relations among such

    phenomena

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    What is Good Research?

    Good research generatesdependable data, that can beused reliably for managerialdecision making.

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    Characteristics of Good Research

    Purpose clearly defined

    Research process detailed

    Research design thoroughly planned

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    Characteristics of Good Research

    High ethical standards applied

    Limitations frankly revealed

    Findings presented unambiguously

    Conclusions justified

    Researchers experience reflected

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    Advantages of Research Skills

    Manager as research-based decisionmaker- intuitive judgement is less reliable

    Subordinate employee as researcher- can

    be a career boosting activity.

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    Manager as research services buyer or evaluator- evaluate research proposalssane orgn of time and money.

    Manager as evaluator of secondary datasources.

    Research specialist-financial analysis,

    marketing research, operations research,public relations and human resourcesmanagement.

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    Scientific Research

    Direct observation of phenomena. Clearly defined variables, methods and

    procedures. Empirically testable hypotheses. The ability to rule out rival hypotheses.

    Statistical rather than linguistic justificationof conclusions. The self-correcting process.

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    Deduction

    Deduction is a form of inference that purports tobe conclusive

    the conclusion must necessarily follow from the

    reasons given. For a deduction to be correct, it must be bothtrue and valid:

    Premises (reasons) given for the conclusion

    must agree with the real world (true). The conclusion must necessarily follow from the

    premises (valid).

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    Induction

    To induce is to draw a conclusion fromone or more particular facts or pieces of evidence.

    The conclusion explains the facts, and thefacts support the conclusion