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Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | 1 Oracle Customer Experience Cloud CUSTOMER EXPERIENCE SOLUTIONS Marketin g Commerce Service Sale s Apps Marketpla ce Configure, Price, Quote Social ORACLE CLOUD APPLICATIONS HCM Cloud ERP Cloud CX Cloud

Why Oracle

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Page 1: Why Oracle

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | 1

Oracle Customer Experience CloudCUSTOMER EXPERIENCE SOLUTIONS

Marketing Commerce ServiceSales Apps Marketplace

Configure, Price, Quote

Social

ORACLE CLOUD APPLICATIONS

HCM Cloud

ERP Cloud

CX Cloud

Page 2: Why Oracle

The Customer Experience LifecyclePURCHASE RECOMMEND

MAINTAIN

RESEARCH NEED RECEIVE USE

1

2

3

4

5

6

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8

SELECT BUY OWNSupport & ServeMarket & Sell

Page 3: Why Oracle

Take Control

1. Build the Ideal Customer: Marketing Cloud

2. Equip Sales Teams: Sales Cloud

3. Increase Sales Efficiency: CPQ Cloud

4. Delight Customers: Service Cloud

5. Take Smarter Actions Everywhere: Data Cloud

Page 4: Why Oracle

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |

Oracle’s Cloud Leadership

21,500,000+ End Cloud Users

13 Global Data Centers

2+ BillionCloud Transactions per Day

Cloud Customers in

180+ Countries34 Languages

10,000+Cloud Enterprise Customers

2,100+ CloudCX Customers

Page 5: Why Oracle

5

Oracle CX Customer Momentum

5500+Customers