Why FirstNet matters to EVERY public safety agency IPSC Comms... · managing users; SheerID assumes responsibility for auditing ... public safety –it’s an ecosystem of applications

Presentation title here—edit on Slide Master

IPSC Communications

Conference

Why FirstNet matters

to EVERY public safety agency


2

The Big Picture matters…

FirstNet is

nationwide &

Congressionally

accountable:

Do you understand

the resources it

provides?


3

Local control for FirstNet services

Priority Free access to Deployable Fleet

Access to Band 14Overcoming

network congestion during

an incident

Preemption

Nationwide network footprintCongressionally

mandated

Cybersecurity

Application Certification Process

Incident Uplift

Network Status Tool

Device Certification

Dedicated Customer service

FirstNet has changed Public Safety Comms


4

Advancing the FirstNet Experience

ENGAGE public safety

entities and associations,

PSAC, industry, and

government to understand

their trends, drivers, and

priorities

DEVELOP and promote

public safety broadband

communications roadmaps

that reflect the voice of

public safety

COLLABORATE with

public safety to realize the

operational benefit of the

FirstNet Experience

INVEST in the

network to further a

differentiated FirstNet

Experience


5

Coverage Matters…

FirstNet is

growing,

changing and

evolving:

Have you

checked lately?


6

Coverage in Indiana

AREA COVERAGE

FOC: 60 months from Opt-in

Rural: 99.98%

Urban: 99.95%

Total Area: 99.98%

POPULATION COVERAGE

FOC: 60 months from Opt-in

Rural: 99.99%

Urban: 100.00%

Total Population: 99.99%


7

Mutual Aid Matters…

You …or a mutual aid responder supporting your incident … could need a FirstNet deployable:

Are you ready?


FirstNet-Dedicated Deployable Assets

• 72 FirstNet-dedicated SatCOLT and 3 flying COW deployables available nationwide

• Subscribing agenciescan request to support scenarios, including disasters, critical incidents, and planned events

• No cost to public safety All expenses directly associated with FirstNet deployables are included at no cost to public safety


9

Activating a deployable


10

Temporary/On-Demand Coverage: Features

• Response time

•Form factor

• Coverage footprint

• Backhaul

•Access to Band 14

• Accessories (e.g., devices, hotspot)


11

Priority Matters…

Congestion

happens.

Do you know

how public

safety priority

REALLY works?


Approximately 153 million

AT&T wireless customers

Approximately 750,000

FirstNet a/o July 2019

FirstNet primary responders ALWAYS have greater priority than extended

primary users which have not been uplifted or consumers

FirstNet extended primary users have greater priority than consumers

and can be uplifted by a public safety administrator

FirstNet users raised to Incident Level temporarily have greater priority

than other primary users

Graphic for notional

purposes only

FirstNet Priority

FirstNet users currently comprise less

than ½ of 1 percent of the total users

on AT&T’s network.


13

First Priority™ Bottom Line

A

Access to ServiceAbility to connect to network services

Performance to ServiceAmount of throughput/bandwidth

available for the service

Preservation of ServiceMaintaining active Connection to a

service when the network is impaired

Tier 1Uplift

Tier 2Essential

Protection

Tier 3Elevated

Protection

Tier 4Default

Protection

Commercial

User

Same (Today)

Treated Equally)Normal

Normal

Normal


14

Personal Plans Matters…

Be ready for your employees to become subscriber paid


15

Onboarding Process

Enterprise/Agency PaidAgency POC works with designated

AT&T FirstNet marketing/sales

representative to establish and

manage account

Subscriber PaidIndividual works with designated AT&T FirstNet

sales representative/retail store to establish and

manage account

Public Safety

Agency/Organization

Agency Pre-ValidationAgency establishes itself with AT&T

FirstNet and authorizes users via a

Foundation Account Number to do

subscriber paid

User CredentialsIndividual presents credentials and proof

of eligible agency; AT&T 3rd party

verification provider vets users

Agency ValidatedSheerID works with user’s agency who

assumes responsibility for auditing

eligible users long-term

Non-Agency ValidatedUser’s agency not interested in

managing users; SheerID

assumes responsibility for auditing

eligible users long-term

Onboarding Process


16

Preparedness Matters….

Preplanning is

more important

than ever!

Do you know

about Incident

Uplift, Network

Status, Shared

Apps….


17

User Eligibility Framework

AT&T continues to refine internal guidance and definitions based on experience and feedback

Primary User Eligibility Emergency Management, EMS, Fire, Law Enforcement, Public Safety Communications, Continuity of Government

Extended Primary User Eligibility includes several categories of public safety support functions such as:

• Emergency Support and Private Security

• Broadcasting

• Utilities & Energy

• Education – K-12/Higher Ed

Emergency/Disaster

Management

Emergency Medical Services

Fire Service

Law Enforcement

Public Safety Communications

Certain Continuity of

Government

• Hospitals, Public Health (non-EMS)

• IT & Network

• Transportation Services

• Internet of Things (IoT) Devices & Alarms


Local Control of FirstNet Resources


Local Control Portal

DRAFT - INTERNAL ONLY UNTIL FURTHER NOTICE

NetworkStatus

ManageApps

ManageUsers

ManageServices

Shop &Provision

Training UpliftRequest

ReportingIoT Control Center

Local

Control


20

More Details on Uplift

WHO

• Executed by designated Uplift

Managers

• Any device with a FirstNet SIM is

eligible for UpliftWHAT

• Raises the priority of a FirstNet

device

• Grants highest level of priority and

pre-emption WHERE

• Raises the priority of a FirstNet

device nationwide

• Initiated from anywhereWHEN

• Devices can be uplifted for 1-48

hours, and extended as necessary

• Can be initiated immediately or

scheduled up to a year in advance WHY

• Gives priority to Extended Primary

• Ensures uplifted devices are the

“last to shed” during extreme

capacity overloadHOW

• Log into Local Control as an Uplift Manager

• Initiate an Uplift Request

• Enter wireless number(s) for uplift


Considerations

Uplift Request Tool Use Cases

Planned Events

Extended Primary Users

• Governance

• Policy

• Training/Awareness

• Future enhancements


FirstNet Broadband Planning Support


23

FirstNet Supported Events:

• FirstNet Event Planning support brings fresh perspective to event planning!

• FirstNet has supported large and small events throughout the country:

• World Scout Jamboree

• July 4th Celebrations

• Super Bowl LIII

• Lake Race 2019

• Boston Marathon

A SatCOLT at the Citizen Potawatomi Balloon Festival in

August 2019


24

Inject Catalog


FirstNet and Apps


26

What?

27

• FirstNet is more than a nationwide LTE network for public safety – it’s an ecosystem of applications tailored for public safety

• The App Catalog is available to subscribers via the FirstNet Local Control Portal

• FirstNet users are not restricted to those apps; any app found in commercial app stores can be used on the network

What is the FirstNet App Catalog?

*This slide does not constitute an endorsement by FirstNet Authority

of any product or service, organization or company.

28

FirstNet Application Catalog Levels

Vetted and deemed relevant for use by first responders

Relevancy

Inspected and adheres to security practices that help protect data sources and users from intrusions and malicious attacks

Security

Inspected and uses security mechanisms designed to avoid unauthorized data access and use

Data Privacy

Demonstrated availability of three 9s (99.9%)

Availability

99.9%

Demonstrated that app’s use of devices resources and network is optimized

Mobility

Demonstrated that mechanisms are in place to enable service and data recovery after a failure

Resiliency

Demonstrated that mechanisms are in place to accommodate surges and other changes in demand and use

Scalability

FirstNet Listed

Demonstrated availability of four 9s (99.99%)

Availability

99.99%

29

Develop

Enabling Apps Ecosystem to Meet the Needs of Public Safety

29

ManageDistributeCertifyDevelop

JOIN PROGRAM DEVELOP APPS TEST AND CERTIFY APP CATALOG MANAGE APPS

• Open and free FirstNet

app developer program

membership• Developers

• Policymakers

• IT Specialists

• First Responders

• Access to resources,

e.g., APIs and code

optimization tools

• Complete checklist and

source code scan

• Submit app for FirstNet

certification and review

• Receive and address

results

• Review branding and

media guidelines

• Review user ratings

and feedback

• Manage app versioning

and metadata

• Use FirstNet tools for

app distribution and

management

• Collect participation

points

Connect, innovate and

create opportunity

Events including

conferences and

workshops

Promote product and

evangelize solution

Direct exposure to

public safety market

Blogs and forums to

advance innovation

*This slide does not constitute an endorsement by FirstNet Authority of any product or service, organization or company.


30

The Future Matters….

FirstNet needs

your input to

envision the

network of the

future and make

investment in what

is most important

to public safety


31

First Responder Network Authority Roadmap Domains

Voice Communications• Mission Critical Push-to-talk (MCPTT)

• PTT Interconnection

User Experience• Priority Services

• Applications

• Devices

• Accessories

Situational Awareness• Location Services

• Sensors

• Wearables

• Cameras/Video

Secure Information Exchange• Data Access

• Data Sharing

Coverage & Capacity

• Macro Coverage

• Capacity

• In-building Solutions

• Temporary/On-Demand

Coverage

• Range Extension

• Device-to-Device

• Air-to-Ground

• Maritime Operations

• Availability/Reliability/

Resiliency/Hardening

• Mapping/Geographic Information System (GIS)

• Data Analytics/Artificial Intelligence

• Cybersecurity

• Identity, Credential and Access Management (ICAM)/Single Sign-On

• Hands Free Operations

• Augmented Virtual Reality

• Heads-Up Display

Core

• EPC

• IMS Core

• Services Platforms

• App Servers

• Service Enablers

Documents

Why FirstNet matters to EVERY public safety agency IPSC Comms... · managing users; SheerID assumes responsibility for auditing ... public safety –it’s an ecosystem of applications