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1
Why Digital Health? Hal Wolf III President & CEO
2
Global HIMSS
North America
Latin America
Europe
UK
3
HIMSS is a global voice, advisor and
thought leader of health transformation
through health information and technology.
With a unique breadth and depth of
expertise and capabilities, we work to
improve the quality, safety, and efficiency
of health, healthcare and care outcomes.
Our Vision
Our Mission
To realize the full
health potential of
every human,
everywhere.
Reform the global
health ecosystem
through information
AND technology.
With more than 76,000 members 400 employees,
HIMSS operates in:
North America I Asia Pacific I Europe I The Middle East I United Kingdom
4
HIMSS is a global voice, advisor and
thought leader of health transformation
through health information and technology.
With a unique breadth and depth of
expertise and capabilities, we work to
improve the quality, safety, and efficiency
of health, healthcare and care outcomes.
Our Vision
Our Mission
To realize the full
health potential of
every human,
everywhere.
Reform the global
health ecosystem
through information
AND technology.
With more than 76,000 members 400 employees,
HIMSS operates in:
North America I Asia Pacific I Europe I The Middle East I United Kingdom
5
Global Challenges in Most Systems
• Fastest Ageing Population
• High Chronic Disease Burden
• Geographic Displacement
• Extremely Challenging Funding System
• Highly Educated and Demanding Consumer
• Lack of Actionable Information
• Growing Staff Shortages
6
Economics of Healthcare
Source: United Nations (2015). World Population Prospects: The 2015 Revision.
Percentage of the population aged 60 years or over for the world and regions, 1980-2050 P
erc
en
tage a
ge
d 6
0 y
ea
rs o
r o
ve
r
1980 1990 2000 2010 2020 2030 2040 2050
0
10
15
20
25
30
35
World
Europe
Northern America
Oceania
Latin America and the Caribbean
Asia
Africa
7
Economics of Healthcare
Source: United Nations population statistics: McKinsey analysis
Number of workers per dependent,
Ratio of working-age population (aged 15-64) to dependent population (aged 0-14 and over 65)
Today Projected
India
Less developed economies
China
Developed economies
1.0
1.5
2.0
2.5
3.0
1950 2050 2040 2030 2020 2010 2000 1960 1970 1980 1990
8
Who Holds the Risk?
• National
• Regional
• Municipality
• Acute Facility
• Provider Group
9
Skilled Healthcare Workers Global Shortage Digital Health is a Great Equalizer
14 12.9 M
Year: 2035 Year: 2018
7.2 M
10
8
6
4
2
0
Mill
ion
s
12
Source: World Health Organization, A Universal Truth: No Health Without a Workforce, Third Global Forum on Human Resources for Health Report
10
How We Think of Care Delivery and the Medical Model
Primary
Prevention
Secondary
Prevention
Acute
Care
Chronic
Care
The Continuum of Care
11
Meet Bandit and Adam
12
Which Patient had the First Registry for
Prevention Based on Population Norms?
13
Population Care/
Mass Production
The Medical Model with Public Health is moving to Increased Use of Personalized
Information
Personalized
Health
Sub
Segmentation (risk & condition-
based)
Integrated
Medical
Conditions
Patient
Preferences/
Personal
Circumstances
Genomics
Medical Model
14
But There’s
a Catch
15
The Consumer is Quickly Bringing Their Own Personalized Needs and Data
Personalized
Health
Population Care/
Mass Production
Sub
Segmentation (risk & condition-
based)
Integrated
Medical
Conditions
Personal Circumstances
Genomics
Patient Preferences
Health Model
Medical Model
16
How Do Weave Together the Personalization of the Two Models
Personalized
Health
Health & Medical Model
Population Care/
Mass Production
Sub
Segmentation (risk & condition-
based)
Integrated
Medical
Conditions
Patient
Preferences/
Personal
Circumstances
Genomics
17
102 99 99 96 96 94 91 91 84 81 80 80 78 77 77 77 77 74 74 64 0
20
40
60
80
100
Level of “National” EHR implementation
Weighted results, based on 5 key indicators: Availability of national Infrastructure, online use and health competency, polit ical and legal framework, EMR
implementation and usage, content and functionality. Maximum possible: 114 points
Source: Münch Foundation (editor): Amelung, Chase, Urbanski, Bertram, Binder: „Die elektronische Patientenakte“, medhochzwei Verlag, Heidelberg, first update 2018
Based on the indicators used in this study, the Nordics are the most advanced countries to support a national health information exchange – and they have even started to exchange health information across borders. Estonia and Slovakia appear to be the leading countries from “Eastern Europe”.
18
We Drive the Health IT Market in the Direction it Needs to Go
Maturity and Adoption Models
HIMSS Analytics
Hundreds of Facilities Assessed Across
Other Maturity Models
Improved Patient Care
and Health IT Insights
6,500 EMRAM Hospitals
Scored
47 Countries
318 EMRAM Stage 7
Hospitals
12 Countries
55,000 O-EMRAM Physician
Practices Scored
~2300 EMRAM Stage 6
Hospitals
33 Countries
in
in
in
19 © HIMSS Analytics 2016
EMRAM Assessments - Poland
HIMSS Analytics have been invited
by the Centre for Health Information
Systems (CSIOZ) to apply the
international EMRAM standards to
evaluate 32 hospitals supervised
by the MoH of Poland.
CSIOZ, a state budget unit
appointed by the MoH, is
responsible for monitoring of
planned, developed and maintained
ICT systems at the central and
regional levels.
This assessment has delivered a
baseline measurement / position
that can be used to accurately
assess the effect of local or central
investments either from individual
hospital or from CSIOZ.
Oct’ 17 Workshops with key stakeholders
(2 days on-site, 10/12/17 – 10/13/17)
Oct’ 17 EMRAM data collection
(10/16/17 – 11/15/17)
Nov’ 17 Quality assurance
(10/24/17 – 11/16/17)
Dec’ 17 Final presentation & report delivery
(12/15/17 & 12/19/17)
As a result of the project, HIMSS Analytics provided the Polish Ministry of Health with the following reports and presentations:
• Short gap analysis for 32 surveyed hospitals
• EMRAM assessment report, i.e. a summary of findings for all assessed hospitals, containing key findings, conclusions and recommendations as well as detailed
information about software availability, medication safety, key performance indicators and EMRAM level achievements
• On-line presentation about key findings and recommendations for key project stakeholders from CSIOZ
Selected results:
• EMR adoption is below the average EMRAM scores of
hospitals in Europe, the US and the Middle East.
• All but one hospital have an electronic medical record
(EMR) for processing clinical patient data.
• Low technology related expenditure when compared with
other European countries.
• The age of the software applications in use is relatively
young when compared with other European hospitals.
• Key software applications currently missing in many of the
hospitals surveyed are Intensive Care Unit Management
Systems, EMAR, and E-Prescribing with CDS.
• The surveyed hospitals presented highly mature
informatics environments in the areas of Pharmacy (Stock)
Management, Physician Documentation, Electronic Patient
Records, Radiology Information Systems and PACS.
• Protecting hospitals from cyber-attacks and patient data
from unauthorized access should be embedded in any
refinement of the current IT strategy.
Project time plan: 2 months, 10/12/17 – 12/19/17
20 © HIMSS Analytics 2016
EMRAM Stage 6 Validation - Russia
Oct’ 16 EMRAM Assessment
Nov’ 16 On-site Stage 6 Gap Assessment
Nov’ 17 EMRAM Stage 6 Application Form
Dec’ 17 On-site EMRAM Stage 6
Validation
Selected highlights from the 1st Russian Stage 6 hospital:
• Excellent governance arrangements are in place to
successfully manage a program of this type together with
strong clinical engagement and visible leadership from
members of the senior management team.
• A hospital that is well on the way to becoming paperless
and in which most care providers are documenting in the
system and using it to good effect.
• In recognizing the critical role of electronic medical record
technology the hospital has put in place robust business
continuity and disaster plans in order to provide near
business as usual services during system down-times.
• CLMA and Pharmacy processes are associated with safe
and effective medicines management.
• Doctors and nurses on 75% of inpatient areas are
documenting care in the EMR. Doctors also have the
benefit CDS tools, alerts and warnings and order sets in
order to promote standardized care. The doctor, using
structured data, is able to select signs and symptoms from
a drop down menu.
Location of Nikiforov Russian Center
of Emergency and Radiation
Medicine (NRCERM EMERCOM)
"After the validation procedure began, it became obvious to us that all of our medical records are static. They were
available, but they could not help us in the process of medical care. We upgraded the structure of all medical records
and were able to activate the decision support systems. Modernized EMR guarantees the safety of our patients. I am
proud to have contributed to this.“ Mikhail Bakhtin, CMIO of NRCERM EMERCOM
The Nikiforov Russian Center of
Emergency & Radiation Medicine
has achieved Stage 6 as designated
by HIMSS Analytics using the
Electronic Medical Record Adoption
Model.
This organization demonstrated its
recognition of the importance of
information and technology in
healthcare. It is successfully
establishing a foundation upon
which it can build a future of
improved care quality, safety and
efficiency.
The Nikiforov Russian Center of
Emergency & Radiation Medicine is
the first hospital in Russia that has
been successfully validated against
the EMRAM Stage 6 criteria.
21
What is Digital Strategy?
Consumers,
Patients, &
Families
Physicians
& Care Team
Providers
Public Health
Other Care Continuum
&
Partners
Payors Digital Strategy is about
Health Eco-System CONNECTIVITY
Digital strategy is the use of technology
enabled innovation to extend and deepen
connectivity between the health system
and its consumers, clinicians, payors
and care continuum partners.
Source: Chartis Group 2016
22
Change in Health is already at full speed
23
44%
33%
10%
7%
Searching online for health information is the most well-adopted digital health category, with 40% of those who search acting directly upon the information they find.
Knowledge Management and Consumer Actions
62%
58%
56%
52%
Prescription
Drugs
Diagnosis
Supplements
Treatment
Options
Information about prescription drugs or side effects
A diagnosis based on your symptoms
Information about supplements
Treatment options based on your diagnosis
Consumer survey data, n=4,017
Source: Rock Health, Digital Health Consumer Adoption: 2016,
Se
arc
he
d fo
r IN
FO
. % Acted Upon Information
47%
56%
56%
52%
Asked his or her physician to
prescribe a specific drug or
asked to discontinue a specific
drug Proposed own diagnosis to
his/her physician
Purchased or discontinued use of
a supplement
Proposed a treatment to
his/her physician
While adoption of searching for health
information online is strong, consumers
still rank physicians, friends, and family
highest when it comes to
trustworthiness of sources.
Se
arc
he
d f
or
RE
VIE
WS
Physician
Hospital
Nursing
Home
Caregiver
Nearly half of Americans go online to find provider reviews.
24
To Maximize Clinical and Personal Health We Need Information Based Platforms Driven by AI
Each System, Hospital, Clinician and Person is unique
To create the best solution to each individual, Decision Support Platforms driven by AI need:
• Clinical Data
• Relative Patient Social Determinant Data
• Financial Drivers
• Consumption of Medical Resources
• Knowledge of Available Workforce
• Inventory of available and recommended technology
25
Moving Beyond Visit-Centric Medicine
• One patient at a time
• Only know about patients
who appear in your office
• No use of IT
• Limited use of data
Traditional
Encounter
Based Care
New Model
Elements
• Accountability for panel/population
• Transparency
• Use of EMR, registries, mobile
• Team care (including patient)
• Moving care out of doctor’s office
to the person
26
Moving Beyond Visit-Centric Medicine
• Accountability for panel/population
• Transparency
• Use of EMR, registries, mobile
• Team care (including patient)
• Moving care out of doctor’s office
to the person
• One patient at a time
• Only know about patients
who appear in your office
• No use of IT
• Limited use of data
Traditional
Encounter
Based Care
New Model
Elements
27
Skilled
Nursing
Facility
Primary Care
Physician
PATIEN
T
In-Reach
Specialist
Outreach
Pharmacist
Case
Manager Hospital
Public Health
Mental Health
Home Health
Coordinated, Person-Centered Care
27
Person
28
Keep the Data Focus on Secure Access and Usage
• Ownership
– there will be many owners to the data needed
• Access
– Who has access to the data depends on Role
• Usage
– What anyone or entity can do with the accessed data is critical
29
Innovation Inside a Healthcare System…
Innovation only succeeds when the
interest of diverse stakeholders can be
aligned so that trade-offs are sufficiently
beneficial to overcome the cost or risk of
adopting the new “way of working”
30
The Clinical Ecosystem Impacted
• Clinical Operations
• Administration
• Commissioning
• Legal
• Patients
• Mobile devices
• Patient / Clinical
• Clinical Systems
• IT Infrastructure
• Facilities
• Physicians
• Nurses
• Other Care Providers
• Patients
31
It’s Not Just the Innovation
OO + NT = COO
32
It’s Not Just the Innovation
OO + NT = COO Old organization + New Technology = Costly Old Organization
33
Innovation and Change Management as a focus of minds is not new
“Nothing is more difficult than to introduce a new order. Because the innovator has for enemies all those who have done well under the old conditions and lukewarm defenders in those who may do well under the new.”
Niccolo Machiavelli (1469 - 1527)
34
Innovation Inside Health Eco-System…
The electric light did not come from the continuous improvement of candles
35
HIMSS Global
North America
Latin America
Europe
UK
Thank You