Open Day insight

www.poole.nhs.uk/membership members.contact@poole.nhs.uk 01202 448723

Over 500 visitors came to our successful Open Day, to find out more about the services we offer, the great work of our staff and to see what goes on behind the scenes.

The event showcased key services in the hospital and from our healthcare partners. Our clinicians delivered a range of health talks and tours were also popular as visitors had the chance to see inside an operating theatre, pathology and pharmacy lab, discover what goes on in an endoscopy department and visit the private patient ward.

Families and visitors had their faces painted, took a look around a fire engine, listened to the string quartet and enjoyed the BBQ.

The newsletter for members of Poole Hospital NHS Foundation Trust

Summer edition

Foundation

Consultation was scheduled to begin in August on the Clinical Commissioning Group’s (CCG) proposals but this has now been postponed until 2016.

The Clinical Services Review included proposals to change the way the county’s major hospitals work; establish community health hubs; improve access to GPs; and enable more people to be treated in their homes. The CCG wants to establish services which are affordable and can cope with increasing demands, including the needs of an ageing population.

The CCG’s decision to delay consultation was supported by the chief executives of Dorset NHS Trusts, including Poole Hospital’s chief executive Debbie Fleming.

Debbie said: “For there to be meaningful consultation, it is important that detailed answers are available to the questions that might arise.

This is a once in a lifetime opportunity to reshape services and it is essential that all aspects are worked up before

the consultation begins. The CCG must make sure that its plans meet the future needs of the county’s population and that NHS services are safe, high quality, affordable and accessible to all the people of Dorset.”

Under the current proposals either Poole Hospital or the Royal Bournemouth would become Dorset’s major emergency hospital with the other being the planned care hospital. Traditionally, Poole has been responsible for the overwhelming majority of emergency care while Bournemouth has focused on planned care.

Why change? Poole is the logical choice!

Plans to consult on the way Dorset health services are delivered to meet future needs have been postponed to allow more detailed work on the options.

Debbie said: “Given our respective experience and expertise, Poole is the logical choice to be the major emergency hospital.  Our quality of work, the ratings we receive from our patients, our more central location, the work we already do across the county, our capacity to expand the hospital and our track record of partnership working all suggest that we should fulfil the major emergency hospital role.

If both hospitals swapped roles there would be far more disruption, with nine services having to move from Poole to Bournemouth but only four moving to Poole Hospital. Where the cost difference is not significant, it’s logical to keep both hospitals doing what they do best already.”

Details of the CCG’s proposals can be found at www.dorsetsvision.nhs.uk/

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A governor’s perspective – Lynn Cherrett I have been a staff governor for almost eight years, and my term of office expires in October 2016. It has been a privilege to be able to represent Poole Hospital staff, and I would strongly recommend anyone who feels as passionate about the hospital and staff as I do to step forward and give it a go! So what are the key aspects of being a staff governor?

First and foremost it is about getting involved. Our staff are the most important asset of the hospital. Without their professional, caring and dedicated attitude, we would not be ranked and respected as highly as we are. We only need to reflect on our last Annual Report to see the excellence in care that we have delivered.

Secondly, to act as a link between the board and staff. We have regular one to one meetings with the chief executive Debbie Fleming and Chairman Angela Schofield to encourage open discussion around any concerns we may have as governors, as well as attending formal and informal meetings with the board.

Lastly, promote good relationships with the board and non-executive directors so we can have our say in plans and service developments. One of the ways we achieve this is by attending governor and board development days, we recently held in June where we were updated on the Dorset Clinical Services Review (DCSR) and we were able to share our ideas around the re-vamp of the ‘New Poole Approach’.

I think we would all agree that we have very exciting times ahead of us, and the input of the governors is pivotal in ensuring that our board is well supported and our staff are well informed to ensure whatever comes out of the DCSR our community continues to receive excellent care from our hospital.

Annual Members’ Meeting Check out developments at Poole Hospital by coming to our Annual Members’ Meeting at the Poole Salvation Army Hall on Thursday 24 September.

As well as expanding on your annual report and accounts by outlining key activities and explaining how we spend our money on delivering safe, quality services, there will be a clinical presentation on our emergency department. There will also be a chance to discuss The Dorset Clinical Services Review and what it might mean for Poole Hospital.

It starts with lunch for members at 1pm with the formal meeting running from 2pm to 4.30pm.

As space is limited, access will be by ticket only so to reserve a place please call the membership office on 01202 448723 or e-mail members.contact@poole.nhs.uk.

Paul Chappell

Andrew Creamer

Carol Morgan

Linda Nother

James Pride

Vivien Duckenfield

Elizabeth Purcell

Sandra Yeoman

POOLE

BOURNEMOUTH

Brian Newman Terence Purnell

Vacancy

NORTH DORSET, WEST DORSET, WEYMOUTH, PORTLAND AND THE REST OF ENGLAND

Fourteen of the Council of Governors are elected as public governors by our membership. They are:

Your public governors

PURBECK, EAST DORSET & CHRISTCHURCH

Geoffrey Carleton Rosemary Gould Subrata Sen

A prospective governor event will be held on Thursday 20 Aug, 11-12.30pm in Poole Hospital boardroom to give members interested in standing more information on the role and responsibilities. Presentations will be made by our chairman, chief executive, company secretary and governors.

Call the membership office on 01202 448723 or e-mail members.contact@poole.nhs.uk to book a place.

If you can’t make it, take a look at our website or ask for the prospective governor presentation slides and leaflet.

Your chance to become a governorOur second round of 2015 governor elections begins in August with voting closing on 14 October.

The election dates are:

20 Aug Prospective governor event (election papers available) Notice of election published

4 Sept Deadline for receipt of nomination papers to ERS

23 Sept Notice of poll is published

24 Sept Voting packs distributed

14 Oct Close of election

15 Oct Results provided to the Trust

22 Oct New governor induction

Poole – 3 seats

Purbeck, East Dorset and Christchurch – 1 seat

Bournemouth – 1 seat

We are looking for candidates for:

Clinical staff – 2 seats

North and west Dorset, Weymouth, Portland and the rest of England – 1 seat

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I never cease to be impressed by the outstanding work of our staff and the steps they take to ensure we deliver good patient-centred care.

Since the last issue of Foundation Talkback, I have seen this at first hand on many occasions, including at the Poole Hospital’s annual awards ceremony where the excellence of staff, volunteers and fundraisers was recognised and celebrated.

Our charity objective is to support all the wards and departments at Poole Hospital so we can enhance the care patients at the hospital receive.

Poole Hospital needs your support to be able to continue provide a lot of smaller items to improve patient care and comfort throughout the hospital.

For a one off donation to Poole Hospital please TEXT PHCY38 £5 to 70070, your £5 donation will help improve your Community Hospital.

Council of Governors’ away day A successful governor development day was held in June, involving members of the Trust Board.

The day included how Poole was engaging staff and members in reviewing the hospital’s values (the Poole Approach) and an update on the Dorset Clinical Services Review. Working groups looked at the Well Led Framework as defined by Monitor and the CQC and how the governors felt the hospital fairs against the framework.

Dr Wadams, clinical director and his team presented on child health services in Poole. The group heard from a parent whose children utilise several hospital paediatric services.

Training and development is an integral part of making sure elected governors keep pace with current healthcare thinking, initiatives and policies.

Donations make a difference

A personal message from Angela Schofield, Chairman of Poole Hospital NHS Foundation Trust

Dr Tamas Hickish (Left) Cllr Denise Jones (Centre)

It is always a humbling experience to meet the winners and to hear the tributes to their tremendous commitment, skills and care.

Across the country, there is great pressure on hospitals to ensure that people who attend at the Accident and Emergency (A&E) Department are seen within four hours. Not many hospitals are able to do this so I was delighted that at the end of June, Poole hit the 95% target for the entire quarter of April-June. This is a tremendous achievement by the whole hospital, as the time people spend in A&E is often determined by the availability of doctors, beds and specialist services.

Our Hospital Open Day provided an opportunity for us to welcome many visitors to see behind the scenes and to visit exhibitions about the work of the hospital. I’m sure everyone who attended would have been impressed!

I was also proud to accept, with Dr Tamas Hickish, clinical director for oncology and cancer services on behalf of the Trust, a cheque for £3,300 from the immediate past

Mayor of Christchurch, Cllr Denise Jones, who chose the Dorset Cancer Centre at Poole Hospital as one of three charities to support in her mayoral year. Cllr Jones paid tribute to the expertise of all staff provided at the centre for residents across the conurbation.

I would like to thank staff for their outstanding contribution to the work of the hospital and all Members for their support.

May I welcome to the Trust, Subrata Sen, our newly elected governor for Purbeck, East Dorset and Christchurch.

And finally can I encourage all members to participate in the forthcoming governor elections and fulfil a positive role alongside our staff in ensuring that patients attending Poole receive the best possible care.

DID YOU KNOW: Your donations have helped us to purchase new equipment in the maternity unit and neonatal intensive care unit, refurbish the sensory room in the child development centre, and provide new equipment in the Dorset Cancer Centre and the children’s unit.

It’s been a busy year for Poole Hospital Charity. Thanks to our wonderful community we have raised over £1,000,000 since our launch in November 2010.

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Keep up to date with the latest news & activities: @poole_hospital @poole_hospital

Help us to cut costIf you have received this copy of Foundation Talkback by post we do not hold your current email address.

If you would be happy to receive this publication electronically please let us have your e-mail address by emailing members.contact@poole.nhs.uk or by calling the membership office on 01202 448723.

Need larger print, audio or a translation? If so call the Patient Advice and Liaison Service on 01202 448499.

Dates for your diaryJU

LO

CT

SEPT

AU

G

30 July Clinical presentation 2pm, Poole Hospital boardroom

20 August Prospective governor event 11am, Poole Hospital boardroom

Notice of election

4 September Deadline for election nominations

23 September Notice of poll

24 September Annual members’ meeting 1pm, Poole Salvation Army Hall

14 October Close of election

15 October Council of Governors’ meeting 4.30pm, Poole Hospital boardroom

Members can observe the public meetings of the Council of Governors. Please see our website for agendas and supporting papers: poole.nhs.uk/about-us/council-of-governors/public-council-meetings.aspx

Now as the hospital faces a time of significant change, (see page 1), the Trust’s board is keen to ensure that the values which underpin the Poole Approach remain relevant and reflect the needs of a modern healthcare organisation.

To find out, we’ve been encouraging a wide range of people, including our members, to take part in our values conversation. We’ve been asking for views on which of our values matter most, and whether any are missing.

These views will be added to those received by 24 July and will form the basis of a September consultation with a range of groups including staff, patients, volunteers, the public and our members.

Any proposed changes to the Poole Approach will then be considered by the Trust Board in October.

Therapy project hitting the right notes A new music therapy project, in partnership with the Bournemouth Symphony Orchestra (BSO), is helping to improve the wellbeing of patients with dementia at Poole Hospital. ‘Music for a While’ aims to promote calmness by reducing agitation and improving intake of food and drink. BSO associate, Neil Valentine, is visiting Lytchett ward once a week until the end of the year to perform and encourage patient participation in the sessions through a range of percussive instruments.

This interaction is a valuable way in which patients with a cognitive impairment, like dementia, can express themselves – something that many find difficult. The project, which began in late June is supported by Arts & Health South West.

Council of Governors’ meeting 4.30pm, Poole Hospital boardroom

Dr Philip Scott, clinical lead for ear, nose and throat (ENT) services is the presenter. Limited space means you need to reserve a place by calling 01202 448723 or e-mailing members.contact@poole.nhs.uk.

Our unique set of values - the Poole Approach - has guided staff and the Trust for more than 20 years, helping to ensure that we provide patient-centred care with dignity and respect for all.

Revisiting our values

• Friendly

• Dependable

• Caring

• Helpful

• Safe

• Accessible

• Respectful

• Excellence

• Professional

• Local

• Clinically efficient

• A holistic approach to care

• Training and development

Members also suggested these additional values:

At May’s members’ event, we asked similar questions: which words best describe Poole Hospital and which values could be added.

Attendees described the hospital as:

Find out more at www.poole.nhs.uk, where a short film shows staff talking about what the Poole Approach means to them.

• Self-care

• Personal

• Safety

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