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WH&S in community transport –everybody's responsibility
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Angela RaczOnline Training CoordinatorKnowledge Transfer - ARRB Group
P: +61 3 9881 1694E: [email protected]
Technical support and moderation
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Housekeeping
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Webinar is = 40 mins
Question time = 20 mins
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GoToWebinar functions
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Collin GreenAssets & Safety Manager
Coffs Harbour, Bellingen and NambuccaCommunity Transport Inc
P: +61 02 6651 1137
Today’s presenter
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www.communitytransport.net.au
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Who is CBNCT?
Transport task overview: – 33 Vehicles consisting of:
• Mini-buses
• Passenger Vehicles
• Equates to 1 million km/annum & nearly 84,000 trips
– Supported 80 volunteers 8 paid drivers
– Personal vehicle paid = has been phased out very rare to use volunteer vehicles
– Taxi fees paid = approximately $3700.00 per month for out of hours & weekend services
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Where do we operate?
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Adopting a WHS approach to work driving safety
Motivation
• High Incident rate
– Across the organisation especially driving safety
– Risk posed to clients
– Needed to have everyone responsible for WH&S
• Poor condition of vehicles mainly volunteers owned
• Volunteers are professionals – we want to attract and retain the best and most committed
• No system wide Safety approach, was left up to the driver in a lot of cases
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Establish buy-in from the top
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Making road safety everyone’s concern
Starting Point for CBNCT
• Establish WHS Committee with responsibility and must deliver outcomes– Link to CEO and Board
• Whole of system approach– Involves all stakeholders not just drivers
– Est. safety program
• Company wide goal with safe system focus
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Safe Drivers
Formal Structure for all drivers– Volunteers and professionals
– Established training program
– Regular assessments
Training and education– Formal induction and expectations
– Mentoring of new drivers by experienced
– Explores key risk areas – fatigue, drugs/alcohol
– Training DVD Youtube link: https://www.youtube.com/watch?v=FR6UoVrny9U
Driver safety checks
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Creating a proud driving culture
• Branding of vehicles
• Uniforms for drivers
• Greater awareness among the community
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Questions?
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Wheel chair awareness
Drivers require training before they can transport clients in a wheel chair
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Safe vehicles
• Require 5 star fleet regularly turned over
• Maintenance key requirement
• Range of types to provide safest services– 700mm seat height from road way
– Country specific for gravel roads
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Safe roads
• No drive way policy
• Parameters developed around the mobility of client and driveway risk– Google Maps
– On-site Check
• Ensuring the safety of the driver comes first
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Questions?
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Improved safety, reduced costs
Distance travelled has doubled in 5 years whilst vehicle incidents remained constant
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Key lessons
• Creating the right culture is crucial
• Involve all staff and volunteers in owning safe work
practices
• Be open to ideas and input from volunteers and staff and
be prepared to embrace worthy changes
• Hazard identification can be right under your nose but
not seen and only comes to light when an outsider
notices. Take the time to listen
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Some of our volunteers & Vehicles
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Volunteers are the backbone of our organisation in providing transport for the community.
Our role is to ensure a safe workplace and structure for them to volunteer in.
Our Volunteers
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What’s on the way
• Better Technology
• Efficient vehicles- Electric?
• On Board Vehicle (OBV) systems
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Questions?
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Thank you for your participation today
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For further information, please contact:
Collin GreenAssets & Safety ManagerCoffs Harbour, Bellingen and NambuccaCommunity Transport Inc
P: +61 02 6651 [email protected]
www.communitytransport.net.au
