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8/10/2019 Who We Are and What We Do 4
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DNV GL © 2013
SAFER, SMARTER, GREENER DNV GL © 2013
BUSINESS ASSURANCE
Why, what and who?
1
Focused on your future
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DNV GL © 2013
Focused on your future
2
We help you build Sustana!"e
Busness #erfor$ance through ourglobal certification, verification,
ae!ent and training ervice"
#o!orro$% ucceful co!panie
$ill create value by !eeting the
$orld% soca", econo$c
en%ron$enta" need"
and
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DNV GL © 2013
&r'an(atons today face a !roader set of cha""en'es
3
Sta)eho"ders
Co$*"e+ty
Sustana!"ty
De!and and e&pectation on product and ervice"
Global upply chain, ne$ legilation, technology, etc"
De!and for !ore utainable buine perfor!ance"
'unda!ental lac( of trut"Trust
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DNV GL © 2013
Sta)eho"ders
)ntereted partie *internal + e&ternal
De!and + e&pectation on your
ervice and product
-&ternal ta(eholder% e&pectation !ay
have to be !anaged differently"
.ey to undertand your organi/ation and
it conte&t"
-nable you to get a broader vie$ ofyour !ot relevant ri( and thu
opportunitie"
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DNV GL © 2013
Increasn' co$*"e+ty
Diruptivetechnologie
ta(eholder
de!and +e&pectation
upply chain!anage!ent rand4anage!ent
.eep (illedtaff
#ranparency+ 5eporting
)ncreaed6ccountability
Ne$ 7roductDe!and
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DNV GL © 2013
Sustana!"e !usness *erfor$ance
ow do you create %a"ue?
4anaging your challenge today
$hile being here to!orro$"
Not o!ething you have, you
build it over ti!e"
tart by learning $hat i !aterial
*!ot i!portant to you and your
ta(eholder 8o$ doe it affect the outco!e
of your long9ter! buine
target:
)t i a tep9by9tep ;ourney
<
SBP
-nviron!ent
=uality
)# !anage!ent
uine>ontinuity
-nergy -fficiency
)nfor!ationecurity
8ealth + afety
upply >hain4anage!ent
ourcing7eople
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DNV GL © 2013
- of SMEs wor"dwde
4- *?@A
>orporation
.oes t $atter to $e?
@
of res*ondents a"" o%er the wor"d a'ree on the need tode"%er sustana!"e *roducts/ser%ces0
123Great e+tent
4 So$ee+tent
S$a"" 5 Medu$ Enter*rses 6SMEs7 on the $o%e0B3A of fir! e!ploying le than 0 people feel the needto deliver utainable product"
183 123 283
U* to 92 :; to <92 <:; 5 $ore
*Source: DNV GL Customer Panel Q2, 2013 Report
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DNV GL © 2013
The need to !u"d 5 co$$uncate trust
Chan'e n %a"ues
6 funda!ental lac( of trut
#ressure fro$ e+terna" sta)eho"ders
Man dr%ers=
– cuto!er
– corporate policyCleader
Increasn' *ressures fro$=
– local co!!unitie
– NG – financial conu!er
– regulator
B
Source: Eelman trust !arometer 2013" *Source: DNV GL Customer Panel Q2, 2013 Report
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DNV GL © 2013
&ur res*onse
?
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DNV GL © 2013
Busness Assurance
#eo*"e
Inno%aton
Be"ef
#a(ing a broader vie$ to help cuto!er !anage their operational challenge
today $hile building utainable buine perfor!ance over ti!e"
8ighly9(illed, trained e!ployeeE =uality and integrity"
6urance ervice reponding to a broader et of challenge"
4eeting the $orld% ocial, econo!ic and environ!ental need"
&RGANI>ATI&NS #R&.UCTS #ERS&NS SU##@ CAINSFACIITIES
;,;;;cuto!er
1countrie
:;year
10
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DNV GL © 2013
>ertification + Verification
#raining
6e!ent
-very certification ;ourney tart $ith tandard and their
i!ple!entation" 6 an independent third9party, $e chec(
co!pliance of yte!, product and peron to recogniednational and international tandard, both generic and
ndustry s*ecfc"
'or !any global brand $e perfor! audit and ae!ent that
do not end in a certificate, but rather provide bench!ar(
feedbac( and critical guidance on i!portant !etric li(e corporate
reponibility, environ!ental i!pact, afety and Fuality"
utainable perfor!ance !ean having the in9houe (ill and(no$ledge to continuouly i!prove" ur $orld$ide training
progra! e!po$er cuto!er to elf9enhance and contantly
adapt to their changing !ar(et condition and cuto!er need"
Results #n a cert#$#cate or statement o$ compl#ance"
Supports rel#a%le ec#s#on ma&#n'"
Learn#n' (o) to #mproe $rom a 'lo%al perspect#e"
SUSTAINABE BUSINESS #ERF&RMANCE
ow we de"%er assurance
EAT 5 SAFET@
-N-5G5-H5>- '#75)N#)N'546#)N + )# H5>)NG
H77L >86)N 46N6G-4-N#UAIT@-NV)5N4-N#
11
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DNV GL © 2013
&ur ser%ces
13
4anage!ent yte!
7roduct 6urance
upply >hain 4anage!ent
utainability trategy + 5eporting
#raining
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DNV GL © 2013
Mana'e$ent Syste$ Certfcaton
yte!atic approach to undertand, !anage and repond to !ot critical ri("
6e perfor!ance againt leading international tandard and bet9practice"
)night on ho$ $ell your !anage!ent yte! upport your !ot critical
buine ob;ective"
>o!!unicate trut + confidence internally and e&ternally
4ore out of every audit $ith Ne&t Generation 5i( aed >ertification
6uditor trained to ta(e a broader vie$
1
The *ower of ne+t0
J 5i( aed >ertification i a regitered trade!ar( of DNV GL 6
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DNV GL © 2013
Mana'e$ent Syste$ Certfcaton
&ur ser%ces
ua"tyE ) ?001, )C# 1<??, #ic()#,
#L ?000"
En%ron$entE ) 1001, -46, '> >hainof >utody"
Ener'y $ana'e$entE ) 0001"
ea"th and safetyE 86 1B001"
Soca" Res*ons!"tyE 6 B000
*) 2<000not certifiable"
Su**"y chan $ana'e$entE 5eponible
upply >hain 7roce *5>7"
Su**"y chan securtyE ) 2B000, #676"
Infor$aton securtyE ) 2@001"
IT ser%ce $ana'e$entE ) 20000"
Busness contnuty $ana'e$entE )
22301"
Industry s*ecfc standards0
No0 of co$*anes wth IS&
certfcaton wor"dwde=
) ?001E 1 012 @20
) 1001E 2B B
.arcy Coo*er4anager =uality + -nviron!ental yte!N.
1
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DNV GL © 2013
&ur rs)!ased certfcaton a**roach
Ta)e a !roader %ew to ache%e
!usness o!ect%es0
Hndertand the organi/ation and it
conte&t
)dentify critical ri( that relate
to your !anage!ent yte!
'ocu audit on $hat !atter !ot
>hec( co!pliance againt tandard*
Get !ore (no$ledge fro! every audit
6ddre operational iue today $hile
building utainable buine
perfor!ance over ti!e
1<
certificate utainable buine perfor!ance trut
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DNV GL © 2013
A s$oother transton AN. sustana!"e !usness *erfor$ance
6udit $ith the added features of
Ne&t Generation 5i( aed >ertificationE
– )!prove your !anage!ent yte!%
ability to upport your *long ter! buine
goal"
– uild !ore utainable value over ti!e"
ur audtors haveE
– -&cellent indutry (no$ledge and audit
(ill"
– #raining in ta(ing a Kbroader vie$%"
– 7repared to interpret + !a(e ne$
reFuire!ent tangible"
1@
“Our Next Generation Risk Based Certification approach naturally
supports your transition to the new revision of ISO standards.
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DNV GL © 2013
#roduct Assurance
#ic(et9to trade certification of co!pliance againt Fuality and afety tandard"
)ncreaed crutiny of a product% value chain
ta(eholder de!and aurance of acceptable tandard
7roduct utainabilityE yte!atic approach to ae production, perfor!ance
and i!pact
7roduct certification ;ourney i often co!ple&"
1B
Fro$ tc)ettotrade to *roduct sustana!"ty0
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DNV GL © 2013
#roduct Assurance
&ur ser%ces
Safety testn' 5 certfcaton=
– uilding product"
– -lectro9technical eFuip!ent"
– -lectrical eFuip!ent ued in ha/ardou
area *e& eFuip!entJ"
– -lectrical andCor electronic yte! in the
auto!otive indutry"
– 8a/ardou ubtance"
– 4edical deviceJ"
– 7reure eFuip!ent"
#roduct Sustana!"ty=
– Natural 5eource 4anage!ent *'>, 4>
– 7routainI
– 'ootprinting *
– -nviron!ental 7roduct Declaration
Un"e%er “Sustaina!le "ivin#
Are you a!"e *ont to a return onyour sustana!"ty n%est$ent?
!rans t(at (ae mae susta#na%#l#t- central tot(e#r %ran propos#t#on or prouct #nnoat#on (aeaccelerate sales ur#n' 2012"
.t t(e same t#me, eco/e$$#c#enc#es #n n#leer$actor#es $rom reuc#n' ener'-, )ater, mater#alsan )aste (ae ena%le t(e compan- to ma&esa#n's or ao# cost o$ 300 m#ll#on s#nce 200"
Ga" H"ntworth,Un"e%ers chef sustana!"ty offcer
Source: 4omorro)5s Value Report, 2013"
1?
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DNV GL © 2013
Water Foot*rnt
20
ourceE Hnited Nation -nviron!ent 7rogra!!e CC ear 2000
Fact
)t ta(e <:;; "tersof freh $ater
to !a(e a ha!burger
ourceE virtual$ater"org
Fact
)t ta(e 19; "tersof freh $ater
to !a(e a pot of coffeeourceE virtual$ater"org
)n the 20th century, $orld population increaed 8+
$ater conu!ption increaed J+
Measure, $ana'e and reduce $ater conu!ptionE
• Water ri( ae!ent
• upply chain $ater ri( ae!ent
• Water 'ootprint inventory revie$
• Water footprint product verification and verification of
organi/ationCfacility
>ollaboration $ith UNI.& and Water Foot*rnt Networ)
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DNV GL © 2013
Su**"y Chan Mana'e$ent 5 Assurance
Sourcn'= increaingly co!ple&, trancending border and culture"
6ccountability for entire upply chain not only direct i!pact"
Scrutny= =uality and afety to environ!ental i!pact and $or(er right%"
yte!atic, proactive approach to undertand and !anage ocial, environ!ental
and econo!ic i!pact that threaten the buine, brand or cuto!er good$ill"
olution range fro!E
– 6e!ent of procure!ent and upply chain !anage!ent procee and practice
– >ertifying your upply chain !anage!ent yte!
– 6uditing, aeing and training your upplier
21
Mana'n' rs) n e%ery "n)
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DNV GL © 2013
Su**"y Chan Mana'e$ent 5 Assurance
&ur Ser%ces
utainable product
utainable ourcing
upply >hain 4anage!ent
Water + carbon foot printing
utainability report ae!ent
utainability trategy
#raining
and !ore
Sourcn' standards
DNV GL% Res*ons!"e Su**"y Chan #rocess
Certfcaton
SMETA *ede& 4e!ber -thical #rade 6uditE
-thical auditing guideline, a tandard global
auditing !ethodology"
BSCI *uine ocial >o!pliance )nitiativeE
)!prove $or(ing condition in factorie and far!"
ICS *)nitiative >laue ociale code of conductE
-nure co!pliance $ith univeral hu!an right
principle and local labor regulation"
EICC *-lectronic )ndutry >iti/enhip >oalition code
of conductE -nure $or(place afety, fairne and
environ!ental reponibility"
SCC *afety >hec(lit for >ontractorE afety
!anage!ent by contractor engaged in ha/ardou$or("
ETIC Inte""'enceE 6nti9corruption policy
IS& <1;;; 5 TA#A FSR E upply chain ecurity
!anage!ent tandard"
22
Co$*"e+ su**"y chans=
Un"e%er= 1<0,000 in 1@0 countrie
Wa"Mart= 100,000
Boen'= nly @,00
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DNV GL © 2013
Sustana!"ty Strate'y 5 Re*ortn'
Leading co!panie de!ontrate clear lin( bet$een utainability and buine
trategy" >o!panie ahead of the ga!e have a clear viion of $hat they $ant to achieve"
.no$ing ho$ to beco!e a leader !ay not be all that eay"
5eFuire undertanding iue fro! reponible ourcing to producer
reponibility, carbon e!iion, $ater carcity, hu!an right, etc" >reating a clear viion and e!bedding utainability at the core reFuireE
– deep inight"
– prag!atic olution"
23
ow to ache%e sustana!"e !usness *erfor$ance
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DNV GL © 2013
Sustana!"ty Strate'y 5 Re*ortn'
&ur ser%ces
trategic inight
upport for progra!!e
i!ple!entation
>o!pelling report
epo(e training
trategic engage!ent
#o!orro$% Value#4 ench!ar(
utainability 5eport 6urance
*VeriutainI
2
I$*ro%n' yearonyear#he average for the top 10 thi year
i B3A co!pared to A in 2010"#he top core M ?1A for Hnilever M i thehighet ever achieved, and i a 2@9pointi!prove!ent ince 2010"
.o$an A%era'e across a""co$*anes assessed
trategy <2A
-ngage!ent <0A
)nnovation <A
Governance <<A
Value >hain <A
To$orrows %a"ue dr%ers
Source: 4omorro)5s Value Report, 2013"
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DNV GL © 2013
Trann'
-Fuipping e!ployee $ith a$arene, (no$ledge and (ill"
.no$ledge that create lating co!pany valueE fro! Fuality and environ!ental!anage!ent to health + afety and utainability reporting"
Hnloc( the potential of your people to build utainable buine perfor!ance"
'ocu on international tandard, bet9practice and auditor (ill"
.no$ledge that create lating co!pany value "
2
Trann' for $*act0 Turn a$!ton nto acton0
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DNV GL © 2013
Trann'
&ur courses 5 se$nars
=uality and operational e&cellence"
-nergy and environ!ent"
8ealth and afety"
)nfor!ation !anage!ent"
utainability !anage!ent"
5i( !anage!ent"
5eponible upply chain !anage!ent" utainability reporting"
ocial accountability"
'ood + beverage
8ealthcare
7ublic training, incl" )5>69accredited coure,
+ in9houe coure and e!inar
#eo*"e )ey to any or'an(aton=)n a 201 urvey, 3,<00 DNV GL cuto!er
$here a(ed about $hat !itigating action
they are li(ely to i!ple!ent in the future to
!itigate perceived future ri( $hen it co!e
to ccupational 8ealth and afety"
#hey an$ered that they $ere !ot li(ely to
underta(eE
Trann' for e$*"oyees 6J837
6e!ent of all ri( *<3A
6doption of !anage!ent yte! *?A
*Source: DNV GL Customer Panel Q2, 2013 Report
2<
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DNV GL © 2013
Focus Sectors
Food 5 Be%era'e
ea"thcare
2@
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DNV GL © 2013
Food 5 Be%era'e
Safety and sustana!"e '"o!a" food su**"y chan
Gro$ing population *? by 200 $ill reFuire a @0A increae of today% food
production, challenging u to produce enough afe food to feed the $orld"
>li!ate change i already having an effect on ocietie" )ncreaing global
te!perature i inevitable, alo influencing our food upply chain"
)ncreaingly co!ple& and global upply chain coupled $ith conu!er andlegilative de!and to !anage every lin("
)ncreaing de!and and need for a afe and utainable food upply chain,
driving need for yte!atic !itigating !eaure and technological innovation"
2B
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DNV GL © 2013
Food 5 Be%era'e
&ur ser%ces=
'ood afety and Fuality
-nviron!ental !anage!ent
upply chain !anage!ent
7roduct utainability
afe and utainable eafood
'ood chain traceability
6,000CERTIFIEDFOOD & BEVERAGE COMPANIES
2?
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DNV GL © 2013
ea"thcare
A rs)!ased a**roach to *atent safety
De!and for Fuality + accountability increae need for a yte!atic, ri(9baed
approach to patient centred care"
)ncreae in cro9border care de!and Fuality verification"
5i( of hopital induced infection reFuire yte!atic !anage!ent"
4anaging every operational apect in a !ore utainable !anner to reduce
negative environ!ental i!pact and efficiency i!prove!ent *$ate, energy
ue, infor!ation ecurity, etc"
30
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DNV GL © 2013
ea"thcare
&ur ser%ces=
• 8opital 6ccreditation to DNV GL
tandard
• 4anaging )nfection 5i(
• Dieae9pecific certification
• 4anage!ent yte! certification
• #raining
2,400HEALTHCARE ORGANISATIONS
ACCREDITED OR CERTIFIEDKaleida Health System
31
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DNV GL © 2013
&ur custo$ers
32
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DNV GL © 2013
.o you )now any of these?
33
*Source: 6nter%ran5s !est Glo%al !rans 74op 1008 or 2012
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DNV GL © 2013
We doK
3
*Source: 6nter%ran5s !est Glo%al !rans 74op 1008 or 2012
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DNV GL © 2013
And theseL
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DNV GL © 2013
""y
3<
I""y tea$s u* wth .ND BusnessAssurance to de%e"o* !est*ractcestandard for su**"y chan
$ana'e$ent• 'irt co!pany to earn our 5eponible upply
>hain 7roce *5>7 certification
• tarted $ith in9depth analyi of )lly% upply chain
practice and engage!ent $ith it green coffeeupplier
• )nclude around 10 reFuire!ent covering ocial,environ!ental and ethical perfor!ance
• 6ure coffee retailer and conu!er of the
utainable practice in )lly% upply chain
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DNV GL © 2013
Hraft
3@
Certfcaton a'anst FSSC <<;;;*rotects consu$er we"fare and !rand%a"ue for $aor food and !e%era'e
co$*any• tarted in 200 $ith DNV uine 6urance
certifying .raft% yte! for !anaging Fuality,environ!ental i!pact and occupational health andafety
• Led to engage!ent of '> 22000 certificationproce, and auditing of .raft% production plant
• >reate internal and e&ternal confidence that.raft% food afety yte! i functioning $ellacro it operation
• ) a proactive approach to afety and ha/ard!anage!ent
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DNV GL © 2013
W*ro
3B
Indan IT and outsourcn' 'anttrusts .ND Busness Assurance tode"%er *roduct sustana!"ty
certfcaton• Goal to enhance and de!ontrate the
utainability profile of it de(top and noteboo(co!puter product
• -ngaged DNV% 7routain certification progra!
• 6nalyi of production procee, !anage!ent ofutainability i!pact in upply chain and inproduct life cycle uage
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DNV GL © 2013
We are co$$tted to focus on our custo$ers futureL
3?
1<,<13 repondent Ouly 12 M Ouly 13
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