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Who We Are and What We Do 4

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Page 1: Who We Are and What We Do 4

8/10/2019 Who We Are and What We Do 4

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DNV GL © 2013

SAFER, SMARTER, GREENER DNV GL © 2013

BUSINESS ASSURANCE

Why, what and who?

1

Focused on your future

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DNV GL © 2013

Focused on your future

2

We help you build Sustana!"e

Busness #erfor$ance through ourglobal certification, verification,

ae!ent and training ervice"

#o!orro$% ucceful co!panie

$ill create value by !eeting the

$orld% soca", econo$c

en%ron$enta" need"

and

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DNV GL © 2013

&r'an(atons today face a !roader set of cha""en'es

3

Sta)eho"ders

Co$*"e+ty

Sustana!"ty

De!and and e&pectation on product and ervice"

Global upply chain, ne$ legilation, technology, etc"

De!and for !ore utainable buine perfor!ance"

'unda!ental lac( of trut"Trust

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DNV GL © 2013

Sta)eho"ders

)ntereted partie *internal + e&ternal

De!and + e&pectation on your

ervice and product

-&ternal ta(eholder% e&pectation !ay

have to be !anaged differently"

.ey to undertand your organi/ation and

it conte&t"

-nable you to get a broader vie$ ofyour !ot relevant ri( and thu

opportunitie"

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DNV GL © 2013

Increasn' co$*"e+ty

Diruptivetechnologie

ta(eholder

de!and +e&pectation

upply chain!anage!ent rand4anage!ent

.eep (illedtaff 

#ranparency+ 5eporting

)ncreaed6ccountability

Ne$ 7roductDe!and

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DNV GL © 2013

Sustana!"e !usness *erfor$ance

ow do you create %a"ue?

4anaging your challenge today

$hile being here to!orro$"

Not o!ething you have, you

build it over ti!e"

tart by learning $hat i !aterial

*!ot i!portant to you and your

ta(eholder 8o$ doe it affect the outco!e

of your long9ter! buine

target:

)t i a tep9by9tep ;ourney

<

SBP

-nviron!ent

=uality

)# !anage!ent

uine>ontinuity

-nergy -fficiency

)nfor!ationecurity

8ealth + afety

upply >hain4anage!ent

ourcing7eople

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DNV GL © 2013

- of SMEs wor"dwde

4- *?@A

>orporation

.oes t $atter to $e?

@

of res*ondents a"" o%er the wor"d a'ree on the need tode"%er sustana!"e *roducts/ser%ces0

123Great e+tent

4 So$ee+tent

S$a"" 5 Medu$ Enter*rses 6SMEs7 on the $o%e0B3A of fir! e!ploying le than 0 people feel the needto deliver utainable product"

183 123 283

U* to 92 :; to <92 <:; 5 $ore

*Source: DNV GL Customer Panel Q2, 2013 Report 

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DNV GL © 2013

The need to !u"d 5 co$$uncate trust

Chan'e n %a"ues

6 funda!ental lac( of trut

#ressure fro$ e+terna" sta)eho"ders

Man dr%ers=

 –  cuto!er

 –  corporate policyCleader

Increasn' *ressures fro$=

 –  local co!!unitie

 –  NG –  financial conu!er

 –  regulator

B

Source: Eelman trust !arometer 2013" *Source: DNV GL Customer Panel Q2, 2013 Report 

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DNV GL © 2013

&ur res*onse

?

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DNV GL © 2013

Busness Assurance

#eo*"e

Inno%aton

Be"ef 

#a(ing a broader vie$ to help cuto!er !anage their operational challenge

today $hile building utainable buine perfor!ance over ti!e"

8ighly9(illed, trained e!ployeeE =uality and integrity"

6urance ervice reponding to a broader et of challenge"

4eeting the $orld% ocial, econo!ic and environ!ental need"

&RGANI>ATI&NS #R&.UCTS #ERS&NS SU##@ CAINSFACIITIES

;,;;;cuto!er

1countrie

:;year

10

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DNV GL © 2013

>ertification + Verification

#raining

6e!ent

-very certification ;ourney tart $ith tandard and their

i!ple!entation" 6 an independent third9party, $e chec(

co!pliance of yte!, product and peron to recogniednational and international tandard, both generic and

ndustry s*ecfc"

'or !any global brand $e perfor! audit and ae!ent that

do not end in a certificate, but rather provide bench!ar(

feedbac( and critical guidance on i!portant !etric li(e corporate

reponibility, environ!ental i!pact, afety and Fuality"

utainable perfor!ance !ean having the in9houe (ill and(no$ledge to continuouly i!prove" ur $orld$ide training

progra! e!po$er cuto!er to elf9enhance and contantly

adapt to their changing !ar(et condition and cuto!er need"

Results #n a cert#$#cate or statement o$ compl#ance"

Supports rel#a%le ec#s#on ma&#n'"

Learn#n' (o) to #mproe $rom a 'lo%al perspect#e"

SUSTAINABE BUSINESS #ERF&RMANCE

ow we de"%er assurance

EAT 5 SAFET@

-N-5G5-H5>- '#75)N#)N'546#)N + )# H5>)NG

H77L >86)N 46N6G-4-N#UAIT@-NV)5N4-N#

11

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DNV GL © 2013

&ur ser%ces

13

4anage!ent yte!

7roduct 6urance

upply >hain 4anage!ent

utainability trategy + 5eporting

#raining

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DNV GL © 2013

Mana'e$ent Syste$ Certfcaton

yte!atic approach to undertand, !anage and repond to !ot critical ri("

6e perfor!ance againt leading international tandard and bet9practice"

)night on ho$ $ell your !anage!ent yte! upport your !ot critical

buine ob;ective"

>o!!unicate trut + confidence internally and e&ternally

4ore out of every audit $ith Ne&t Generation 5i( aed >ertification

6uditor trained to ta(e a broader vie$

1

The *ower of ne+t0

J 5i( aed >ertification i a regitered trade!ar( of DNV GL 6

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DNV GL © 2013

Mana'e$ent Syste$ Certfcaton

&ur ser%ces

ua"tyE ) ?001, )C# 1<??, #ic()#,

#L ?000"

En%ron$entE ) 1001, -46, '> >hainof >utody"

Ener'y $ana'e$entE ) 0001"

ea"th and safetyE 86 1B001"

Soca" Res*ons!"tyE 6 B000

*) 2<000not certifiable"

Su**"y chan $ana'e$entE 5eponible

upply >hain 7roce *5>7"

Su**"y chan securtyE ) 2B000, #676"

Infor$aton securtyE ) 2@001"

IT ser%ce $ana'e$entE ) 20000"

Busness contnuty $ana'e$entE )

22301"

Industry s*ecfc standards0

No0 of co$*anes wth IS&

certfcaton wor"dwde=

) ?001E 1 012 @20

) 1001E 2B B

.arcy Coo*er4anager =uality + -nviron!ental yte!N.

1

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DNV GL © 2013

&ur rs)!ased certfcaton a**roach

Ta)e a !roader %ew to ache%e

!usness o!ect%es0

Hndertand the organi/ation and it

conte&t

)dentify critical ri( that relate

to your !anage!ent yte!

'ocu audit on $hat !atter !ot

>hec( co!pliance againt tandard*

Get !ore (no$ledge fro! every audit

6ddre operational iue today $hile

building utainable buine

perfor!ance over ti!e

1<

certificate utainable buine perfor!ance trut

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DNV GL © 2013

A s$oother transton AN. sustana!"e !usness *erfor$ance

6udit $ith the added features of

Ne&t Generation 5i( aed >ertificationE

 –  )!prove your !anage!ent yte!%

ability to upport your *long ter! buine

goal"

 – uild !ore utainable value over ti!e"

ur audtors haveE

 – -&cellent indutry (no$ledge and audit

(ill"

 – #raining in ta(ing a Kbroader vie$%"

 – 7repared to interpret + !a(e ne$

reFuire!ent tangible"

1@

“Our Next Generation Risk Based Certification approach naturally

 supports your transition to the new revision of ISO standards.

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DNV GL © 2013

#roduct Assurance

#ic(et9to trade certification of co!pliance againt Fuality and afety tandard"

)ncreaed crutiny of a product% value chain

ta(eholder de!and aurance of acceptable tandard

7roduct utainabilityE yte!atic approach to ae production, perfor!ance

and i!pact

7roduct certification ;ourney i often co!ple&"

1B

Fro$ tc)ettotrade to *roduct sustana!"ty0

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DNV GL © 2013

#roduct Assurance

&ur ser%ces

Safety testn' 5 certfcaton=

 –  uilding product"

 –  -lectro9technical eFuip!ent"

 –  -lectrical eFuip!ent ued in ha/ardou

area *e& eFuip!entJ"

 –  -lectrical andCor electronic yte! in the

auto!otive indutry"

 –  8a/ardou ubtance"

 –  4edical deviceJ"

 –  7reure eFuip!ent"

#roduct Sustana!"ty=

 –  Natural 5eource 4anage!ent *'>, 4>

 –  7routainI

 –  'ootprinting *

 –  -nviron!ental 7roduct Declaration

Un"e%er “Sustaina!le "ivin#  

Are you a!"e *ont to a return onyour sustana!"ty n%est$ent?

!rans t(at (ae mae susta#na%#l#t- central tot(e#r %ran propos#t#on or prouct #nnoat#on (aeaccelerate sales ur#n' 2012"

 .t t(e same t#me, eco/e$$#c#enc#es #n n#leer$actor#es $rom reuc#n' ener'-, )ater, mater#alsan )aste (ae ena%le t(e compan- to ma&esa#n's or ao# cost o$ 300 m#ll#on s#nce 200" 

Ga" H"ntworth,Un"e%ers chef sustana!"ty offcer

Source: 4omorro)5s Value Report, 2013"

1?

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DNV GL © 2013

Water Foot*rnt

20

ourceE Hnited Nation -nviron!ent 7rogra!!e CC ear 2000

Fact

)t ta(e <:;; "tersof freh $ater

to !a(e a ha!burger

ourceE virtual$ater"org

Fact

)t ta(e 19; "tersof freh $ater

to !a(e a pot of coffeeourceE virtual$ater"org

)n the 20th century, $orld population increaed 8+

$ater conu!ption increaed J+

Measure, $ana'e and reduce $ater conu!ptionE

• Water ri( ae!ent

• upply chain $ater ri( ae!ent

• Water 'ootprint inventory revie$

• Water footprint product verification and verification of

organi/ationCfacility

>ollaboration $ith UNI.& and Water Foot*rnt Networ)

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DNV GL © 2013

Su**"y Chan Mana'e$ent 5 Assurance

Sourcn'= increaingly co!ple&, trancending border and culture"

6ccountability for entire upply chain not only direct i!pact"

Scrutny= =uality and afety to environ!ental i!pact and $or(er right%"

yte!atic, proactive approach to undertand and !anage ocial, environ!ental

and econo!ic i!pact that threaten the buine, brand or cuto!er good$ill"

olution range fro!E

 –  6e!ent of procure!ent and upply chain !anage!ent procee and practice

 –  >ertifying your upply chain !anage!ent yte!

 –  6uditing, aeing and training your upplier

21

Mana'n' rs) n e%ery "n)

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DNV GL © 2013

Su**"y Chan Mana'e$ent 5 Assurance

&ur Ser%ces

utainable product

utainable ourcing

upply >hain 4anage!ent

Water + carbon foot printing

utainability report ae!ent

utainability trategy

#raining

and !ore

Sourcn' standards

DNV GL% Res*ons!"e Su**"y Chan #rocess

Certfcaton

SMETA *ede& 4e!ber -thical #rade 6uditE

-thical auditing guideline, a tandard global

auditing !ethodology"

BSCI *uine ocial >o!pliance )nitiativeE

)!prove $or(ing condition in factorie and far!"

ICS *)nitiative >laue ociale code of conductE

-nure co!pliance $ith univeral hu!an right

principle and local labor regulation"

EICC *-lectronic )ndutry >iti/enhip >oalition code

of conductE -nure $or(place afety, fairne and

environ!ental reponibility"

SCC *afety >hec(lit for >ontractorE afety

!anage!ent by contractor engaged in ha/ardou$or("

ETIC Inte""'enceE 6nti9corruption policy

IS& <1;;; 5 TA#A FSR E upply chain ecurity

!anage!ent tandard"

22

Co$*"e+ su**"y chans=

Un"e%er= 1<0,000 in 1@0 countrie

Wa"Mart= 100,000

Boen'= nly @,00

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DNV GL © 2013

Sustana!"ty Strate'y 5 Re*ortn'

Leading co!panie de!ontrate clear lin( bet$een utainability and buine

trategy" >o!panie ahead of the ga!e have a clear viion of $hat they $ant to achieve"

.no$ing ho$ to beco!e a leader !ay not be all that eay"

5eFuire undertanding iue fro! reponible ourcing to producer

reponibility, carbon e!iion, $ater carcity, hu!an right, etc" >reating a clear viion and e!bedding utainability at the core reFuireE

 – deep inight"

 – prag!atic olution"

23

ow to ache%e sustana!"e !usness *erfor$ance

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DNV GL © 2013

Sustana!"ty Strate'y 5 Re*ortn'

&ur ser%ces

trategic inight

upport for progra!!e

i!ple!entation

>o!pelling report

epo(e training

trategic engage!ent

#o!orro$% Value#4 ench!ar(

utainability 5eport 6urance

*VeriutainI

2

I$*ro%n' yearonyear#he average for the top 10 thi year

i B3A co!pared to A in 2010"#he top core M ?1A for Hnilever M i thehighet ever achieved, and i a 2@9pointi!prove!ent ince 2010"

.o$an A%era'e across a""co$*anes assessed

trategy <2A

-ngage!ent <0A

)nnovation <A

Governance <<A

Value >hain <A

To$orrows %a"ue dr%ers

Source: 4omorro)5s Value Report, 2013"

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DNV GL © 2013

Trann'

-Fuipping e!ployee $ith a$arene, (no$ledge and (ill"

.no$ledge that create lating co!pany valueE fro! Fuality and environ!ental!anage!ent to health + afety and utainability reporting"

Hnloc( the potential of your people to build utainable buine perfor!ance"

'ocu on international tandard, bet9practice and auditor (ill"

.no$ledge that create lating co!pany value "

2

Trann' for $*act0 Turn a$!ton nto acton0

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DNV GL © 2013

Trann'

&ur courses 5 se$nars

=uality and operational e&cellence"

-nergy and environ!ent"

8ealth and afety"

)nfor!ation !anage!ent"

utainability !anage!ent"

5i( !anage!ent"

5eponible upply chain !anage!ent" utainability reporting"

ocial accountability"

'ood + beverage

8ealthcare

7ublic training, incl" )5>69accredited coure,

+ in9houe coure and e!inar

#eo*"e )ey to any or'an(aton=)n a 201 urvey, 3,<00 DNV GL cuto!er

$here a(ed about $hat !itigating action

they are li(ely to i!ple!ent in the future to

!itigate perceived future ri( $hen it co!e

to ccupational 8ealth and afety"

#hey an$ered that they $ere !ot li(ely to

underta(eE

Trann' for e$*"oyees 6J837

6e!ent of all ri( *<3A

6doption of !anage!ent yte! *?A

*Source: DNV GL Customer Panel Q2, 2013 Report 

2<

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DNV GL © 2013

Focus Sectors

Food 5 Be%era'e

ea"thcare

2@

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DNV GL © 2013

Food 5 Be%era'e

Safety and sustana!"e '"o!a" food su**"y chan

Gro$ing population *? by 200 $ill reFuire a @0A increae of today% food

production, challenging u to produce enough afe food to feed the $orld"

>li!ate change i already having an effect on ocietie" )ncreaing global

te!perature i inevitable, alo influencing our food upply chain"

)ncreaingly co!ple& and global upply chain coupled $ith conu!er andlegilative de!and to !anage every lin("

)ncreaing de!and and need for a afe and utainable food upply chain,

driving need for yte!atic !itigating !eaure and technological innovation"

2B

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DNV GL © 2013

Food 5 Be%era'e

&ur ser%ces=

'ood afety and Fuality

-nviron!ental !anage!ent

upply chain !anage!ent

7roduct utainability

afe and utainable eafood

'ood chain traceability

6,000CERTIFIEDFOOD & BEVERAGE COMPANIES

2?

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DNV GL © 2013

ea"thcare

A rs)!ased a**roach to *atent safety

De!and for Fuality + accountability increae need for a yte!atic, ri(9baed

approach to patient centred care"

)ncreae in cro9border care de!and Fuality verification"

5i( of hopital induced infection reFuire yte!atic !anage!ent"

4anaging every operational apect in a !ore utainable !anner to reduce

negative environ!ental i!pact and efficiency i!prove!ent *$ate, energy

ue, infor!ation ecurity, etc"

30

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DNV GL © 2013

ea"thcare

&ur ser%ces=

• 8opital 6ccreditation to DNV GL

tandard

• 4anaging )nfection 5i(

• Dieae9pecific certification

• 4anage!ent yte! certification

• #raining

2,400HEALTHCARE ORGANISATIONS

ACCREDITED OR CERTIFIEDKaleida Health System

31

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DNV GL © 2013

&ur custo$ers

32

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DNV GL © 2013

.o you )now any of these?

33

*Source: 6nter%ran5s !est Glo%al !rans 74op 1008 or 2012

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DNV GL © 2013

We doK

3

*Source: 6nter%ran5s !est Glo%al !rans 74op 1008 or 2012

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DNV GL © 2013

And theseL

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DNV GL © 2013

""y

3<

I""y tea$s u* wth .ND BusnessAssurance to de%e"o* !est*ractcestandard for su**"y chan

$ana'e$ent• 'irt co!pany to earn our 5eponible upply

>hain 7roce *5>7 certification

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