BEST IN KLAS SOFT WAR E & S ER V IC ES 25

Who is Best in KLAS?

How do vendor solutions compare?

Solutions Not Ranked

Preliminary Data Products

Component [C], Not Primary [NP], or Regional [R]

* Does not meet minimum KLAS Konfidence level. Definitions can be found on page 92.

Score

How do the top three solutions trend?

MicroStrategy Analytics Platform*Streamline Health Looking Glass Business Analytics*

GE Healthcare Centricity PACS-IW [NP]Merge Unity PACS (DR Systems) [NP]Business Analytics*

78.560.5

78.560.5

SE E HOW OT HE R VENDOR SOLUTIONS SCORE AT KL ASRESEARCH.COM

Market segment average

S O F T W A R E S O L U T I O N S

How do they score?In five key performance categories

Want to learn more? Check out these other related reports:Post-Acute Care Performance 2016

Solutions Not Ranked

Limited Data Products

* Does not meet minimum KLAS Konfidence level.† Trend does not include the 2015/2016 Best in KLAS score.Definitions can be found on page 98.

Score

Casamba Home Health (HealthWyse)*

MEDITECH Home Care*

70.9

88.5

Homecare

80.782.1

94.1

50

60

70

80

90

100

2014 2015

� Thornberry NDoc� Kinnser Agency Manager� Homecare Homebase

2016

1. Thornberry NDoc94.1 0% üü

2. Kinnser Agency Manager82.1 -8% üü

3. Homecare Homebase80.7 -3% üü

4. Delta Encore79.9 -2% ü

5. Epic EpicCare Home Health78.5 -10% ü

6. McKesson Homecare74.6 +12% üüü

7. Netsmart Homecare (Allscripts)70.8 +14% üü

8. Brightree Home Health59.4 -10% ü

9. Cerner Home and Community Care57.7 +6% ü

Score Trend† Konfidence

90 10080706050403020100

Sales & Contracting

Implementation & Training

Functionality & Upgrades

Service & Support

General

90 10080706050

Thornberry

4 J ANUA R Y 2017 BEST IN KLAS

These vendors earned the title of 2017 Best in KLAS—a recognition of their outstanding efforts to help healthcare professionals deliver better patient care. The Best in KLAS designation is reserved for vendor solutions that lead the software and services market segments with the broadest operational and clinical impact on healthcare organizations.

ACUTE CARE EMR (LARGE HOSPITAL/IDN)Epic EpicCare Inpatient EMR 89.8

ANESTHESIAiProcedures iPro Anesthesia 92.2

CARDIOLOGYMerge, an IBM Company, Cardio 80.7

COMMUNITY HISMEDITECH C/S Community HIS (6.x) 77.5

EMERGENCY DEPARTMENTWellsoft EDIS 90.6

ENTERPRISE RESOURCE PLANNING (ERP) Premier PremierConnect ERP Solutions 86.1

HEALTH INFORMATION EXCHANGE (HIE)Epic Care Everywhere 91.2

HEALTHCARE BUSINESS INTELLIGENCE & ANALYTICSHealth Catalyst Analytics Platform 91.1

HOMECAREThornberry NDoc 94.1

S O F T WA R E LABORATORY (LARGE HOSPITAL/IDN)Epic Beaker 88.6

LONG-TERM CAREMatrixCare 86.8

PACS (LARGE HOSPITAL/IDN)Sectra PACS 92.3

PATIENT ACCESSExperian Health eCare NEXT 89.7

PATIENT ACCOUNTING & PATIENT MANAGEMENT (LARGE HOSPITAL/IDN)Epic Resolute Hospital Billing 89.3

PATIENT PORTALSEpic MyChart 89.3

POPULATION HEALTHEnli CareManager 89.9i2i Population Health i2iTracks 89.9

SPEECH RECOGNITION—FRONT END EMRMModal Fluency Direct 89.0

SURGERY MANAGEMENTCerner Surgical Management 86.6

VNA/IMAGE ARCHIVEMerge, an IBM Company, iConnect Enterprise Archive 87.3