Whitley Smith 621 Bernard St. Denton, Texas 76201 | 6823679281 | whitleysmith@my.unt.edu

Objective

Highly passionate and motivated with 4+ year of retail, customer service, and visual merchandising

experience. I am currently pursuing my passion for Fashion Merchandising and Business foundations

through the University of North Texas and will graduate with a Bachelor of Science degree in Spring

2018

Education

BACHELOR OF SCIENCE | EXPECTED GRADUATION DATE: 2018 | UNIVERISTY OF NORTH TEXAS

Major: Fashion Merchandising Minor: Business Foundations

Related Coursework: Consumer Behavior, Textiles for Apparel Merchandise, Product Development.

College honors include:

Dean’s List 2014-2015

Emerald Eagle Full- Ride Scholarship

Skills

Providing excellent tele-communication, interpersonal communication, customer service, organizational, planning, and problem solving skills. Highly skilled in sales and increasing store profit by maintaining exceptional client relationships. Also proficient in Word, Excel, Powerpoint, Publisher, Google, copy machines and fax machines.

· Assisted in creating, designing, and communicating merchandise orders with an apparel distributer for

local organization, North Texas Sweethearts. Co-founder and merchandise director of non-profit

organization G.E.M.S and current member of student organization Merchandising Inc.

Experience Sales Lead, Nordstrom June- August 2016

Generated over $16,000 in sales within 2 weeks, and $35,000 within 6 weeks

Analyzed daily sales activity to assist sales manager to track departmental revenue increases

and decreases

Improved my daily revenue sales by 20% through creating and maintaining relationships with

customer and generated a 90% increase in sales for 3 apparel brands

Student Assistant August 2015-Present

Communicated with approximately 60 students on a daily basis and 20 professors to ensure and

improve academic success

Increased productivity rate by 50% by improving communication between professors and staff

Facilitated daily package delivery and pickups

Facilitated professional training on various Microsoft applications to enhance educational

abilities of staff

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Sales Lead, BCBG MAXAZRIA May 2015-2016

Exceeded daily sales goals by 10% while updating weekly store visuals and completing

inventory

Styled Customers during client appointments

Ensured adequate employee coverage each day

Advertised shop to promote upcoming sales events (in-store and social media)

Sales Associate, Charlotte Russe April 2014-2016

Completed weekly visual merchandising displays

Directed weekly visual floor sets

Promoted in-store sales and blog opportunities

Provided excellent customer service