WhiteSand Gaming consultant proposal

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    131 North Iowa Avenue, Atlantic City, NJ 08401 P: 609.677.8253 F: 609-939-0241www.WhiteSandGaming.com

    Las Vegas Atlantic City Macau

    September 4, 2013

    Richard Ames, ChairNew Hampshire Gaming Regulatory Oversight AuthorityC/O NHLC 14 Integra Dr.Concord, NH 03301

    Subject: Consulting Services for the Gaming Regulatory Oversight Authority

    Dear Mr. Ames:

    WhiteSand Gaming is pleased to submit this proposal to provide consulting services for the NewHampshire Gaming Regulatory Oversight Authority.

    This proposal sets forth our understanding of the project objectives, presents our engagement approach,deliverables, key assumptions, estimated professional fees and timing required to complete the project aswell as the standard terms and conditions of our work.

    We appreciate you considering WhiteSand Gaming regarding this project. For the reasons stated below,we believe your review of the proposal will establish that WhiteSand, through its principals, associatesand subject matter specialists, is uniquely equipped to provide the Gaming Consultant services sought bythe Authority and will bring a fresh perspective to the work that has been performed to date. Our diverseproject experience and client portfolio aptly demonstrate our ability to meet the requirements articulatedin the RFP. Please contact me at (702) 798-0645 with any questions or comments.

    Respectfully submitted,

    Saverio ScheriManaging Director

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    Table of Contents

    Background ............................................................................................................................ 3About WhiteSand ................................................................................................................... 3Representative Clients ............................................................................................................ 9Article 3.0 Requirements for Submission ........................................................................ 10

    Article 3.1 ......................................................................................................................... 10Article 3.2 ......................................................................................................................... 10Article 3.3 ......................................................................................................................... 10Article 3.4 ......................................................................................................................... 10

    Team Member Bios .............................................................................................................. 11Article 3.5 ......................................................................................................................... 17

    RFQ Area #1 ........................................................................................................................ 17Phase 1: Assess the Current Regulatory Environment. ................................................... 17Phase 2: Relevant Gaming Best Practices and Regulatory Options and Alternatives. ... 18Phase 3: Report of Recommendations. ............................................................................ 18

    RFQ Area #2 ........................................................................................................................ 19Phase 1: Assess the 2013 New Hampshire Legislative Proposals. .................................. 19Phase 2: Report of Recommendations. ............................................................................ 19

    Drafting and Advisory Services ........................................................................................... 2015.0 Proposal Format ........................................................................................................... 21Representative Projects ........................................................................................................ 22References ............................................................................................................................ 27Pricing Matrix ...................................................................................................................... 30

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    Background

    On August 20, 2013, the New Hampshire Gaming Regulatory Oversight Authority ("Authority") issued aRequest for Proposal ("RFP") pursuant to which it intends to retain two Consultants, a Gaming Consultantand a New Hampshire Regulatory Consultant. The general purpose of the RFP is to identify subjectmatter specialists capable of assisting the Authority in meeting its legal obligations under NH RSA 284-A, as amended. Specifically, Chapter 284-A, which became effective on June 10, 2010, charges the

    Authority with making specific recommendations, as to policy, oversight and regulatory approach, withregard to New Hampshire's currently legal gaming sectors: lottery, charitable gaming, racing andsimulcast wagering. It further mandates that the Authority complete a full assessment of the potential forexpanded gaming in the form of one or more full-scale casino facilities as well as provide specificrecommendations as to the integration of an expanded gaming sector into a robust regulatoryenvironment.

    In response to the specific requirements articulated in the RFP, WhiteSand Gaming, LLC ("WhiteSand")submits the following qualifications for the Authority's consideration.

    About WhiteSand

    WhiteSand is a leading global gaming services firm providing gaming and hospitality consulting servicesto a substantial and diversified client base that includes gaming corporations, regulatory agencies, tribalgovernments, lotteries, racetracks, and resort hotels. Founded in 2001, the firm is headquartered in LasVegas and maintains offices in Atlantic City, London, and Macau. Our team consists of experiencedprofessionals having both executive level operational experience with some of the top gaming companies,senior level regulatory experience and extensive consulting experience as practice leaders for several ofthe Big Four consulting firms.

    WhiteSand provides consulting services to a wide variety of gaming and hospitality clients globally. Ourservices support our clients needs in technology, operations, and strategy during start-up anddevelopment, expansion, acquisition, down-sizing, and casino pre-opening. Related to this project,

    WhiteSand has provided similar services to the states of Maryland and New Mexico and the City of SanJose, CA.

    Recognizing that in the gaming industry most operational decisions have a regulatory compliancecomponent, WhiteSand has formalized its regulatory advisory service offerings. Leading our regulatoryadvisory services practice is Maureen D. Williamson, Esquire ("Williamson"), whose broad experience asa senior level regulator, attorney and operations consultant in many new or emerging jurisdictions bringsinstant credibility and diverse experience to the practice. A regulatory subject matter specialist forWhiteSand since 2009, she has been involved in gaming either as a regulator, attorney or operationalconsultant for more than twenty-five years. A review of her Curriculum Vitae will establish that she isparticularly well suited to providing the consulting services contemplated by the RFP.

    Williamsons areas of expertise include drafting of enabling legislation and operating regulations, designand evaluation of systems of internal control, technical standards for emerging technologies, facilitydevelopment, feasibility determinations and the drafting and implementation of consulting, developmentand management agreements. Having been involved in gaming as both a regulator and as an operationalconsultant, she is known for designing regulatory schemes and developing minimum internal control andtechnical standards which ensure both the integrity and the profitability of the regulated entity.

    Williamson is well versed in industry best practices and her regulatory experience is broad. As noted inthe enclosed Project Abstracts, through WhiteSand she is currently advising the Office of the City

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    Manager, City of San Jose, California on the sufficiency of the City's approach to regulation of itscardrooms including, but not limited to, advising on proposed Ordinance amendments, revisedinvestigative practices and compliance testing methods, regulatory best practices and the organizationalstructure and staffing of its Division of Gaming Control.

    In a particularly relevant recent engagement, following a 2008 Referendum approving up to 15,000 videolottery terminals in five facilities within the State of Maryland, through WhiteSand Gaming she drafted

    for the Maryland Lottery and Gaming Control Agency VLT minimum internal control standards,technical standards, credit regulations and ancillary operating regulations. She also advised on licensingconsiderations and agency staffing and development. Williamson has also developed internal controlsand consulted on facility design, licensing and/or operational prerequisites for new casino facilities inMaryland, Pennsylvania and New Jersey and has documented dexterity in National Indian GamingCommission regulatory requirements.

    Prior to resuming private practice in 2007, Williamson served as the first Deputy Chief CounselOperations (the position now known as Director of Gaming Operations) for the Pennsylvania GamingControl Board (PGCB). In that capacity she authored all of Pennsylvanias initial regulations dealingwith slot operations and educated and trained the audit, compliance and investigative staffs necessary tosupport the regulatory approach. Her work included a comprehensive treatment of the minimum technicalstandards applicable to slot machines and related systems and the design and development of accountingand internal control requirements addressing cashiers cage transactions, the proper recordation of gross

    revenue, casino floor and cage design, organizational structure, security and surveillance minimumstaffing, surveillance system recording format specifications and remote system access. Her work alsoincluded development of the methodology by which Pennsylvania initially authorized the commencementof gaming operations, including the establishment of authorized gaming floor square footage andmaximum number of gaming devices as well as provisions for tracking future floor modifications andexpansions.

    Williamson coordinated the first three test periods for the PGCB, culminating with the November 2006opening of Mohegan Sun at Pocono Downs, the December 2006 opening of Philadelphia Park Casino and

    the January 2007 opening of Harrahs Chester Casino and Racetrack.Before joining the PGCB, Williamson served in audit and regulatory prosecutor positions in New Jersey.From 1980 through 1985, Williamson served as the Manager of the New Jersey Casino ControlCommissions Casino Accounting and Operations Unit (Commission). In that capacity she was

    responsible for the conduct of gross revenue audits as well as the review and approval of operatingprocedures including those related to accounting and internal controls, gaming equipment and rules of thegames. During her tenure with the Commission she was responsible for evaluating and approvingoperating procedures for nine new gaming properties, authored a substantial number of significantamendments to NJAC 19:45, Accounting and Internal Controls [now NJAC 13:69D] and, as a member ofthe Commissions senior staff, consulted extensively with emerging gaming jurisdictions who soughtinput from New Jersey on the development of internal control regulations and operating procedures.

    From 1998 through 2005 Williamson served as a Deputy Attorney General assigned to the New JerseyDivision of Gaming Enforcements Regulatory Prosecutions Bureau (Division). In that capacity she

    was involved in defining minimum technical standards covering many of the technological advances thatcame to fruition during that period including gaming voucher and electronic funds transfer systems,automated voucher redemption and jackpot payout systems and the use and taxation of cashable and non-cashable promotional credits and coupons. She played a key role in the update and relaxation of NewJerseys credit regulations, has been involved in multi-jurisdictional regulatory efforts to define minimumdigital recording standards for surveillance systems and was also heavily involved in reevaluating New

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    Jerseys regulatory limitations on multi-jurisdictional shared service agreements and other span of controlissues.

    Williamson authored New Jerseys initial suspicious activity reporting regulations (SARC), which

    predated the federal requirements by a number of years, and supervised all SARC investigative efforts anddatabase access requests. She consulted with FinCen on New Jersey compliance issues and workedcollaboratively with the industry on the development of software applications to track potentially

    suspicious activity.

    Before joining the Division in 1998, Williamson was a partner in the law firm of Maley, Williamson,Hayden and Gmerek, PC and prior to that an associate with Pluese & Lihotz, PC. With both firms herpractice was limited to gaming and land use. Her gaming related activities included operational audits,drafting and negotiation of management contracts and lease arrangements, consultation on enablinglegislation and regulations, the design of systems of accounting and internal control and generalregulatory compliance and oversight. Her gaming clients included operators in Puerto Rico, theDominican Republic and the Turks and Caicos Islands. Her engagements included more than eight yearsof direct oversight of a large casino in the Dominican Republic and interaction with regulating authoritiesin all three Caribbean jurisdictions. Her land use activities included three municipal board solicitorshipsand practice before planning and zoning boards and related regulating entities. Development clientsincluded a prominent regional hospital, large commercial and residential construction companies andseveral national retailers.

    Williamson has thus consulted with, and worked in, jurisdictions far less conventional than her stateregulatory experience would suggest. She is conversant in the regulatory approaches of all of thejurisdictions cited in the RFP, many of which follow a general approach to regulation rooted in the NewJersey model over which she exercised so much influence over the years. Based on the totality of herexperience she has a profound sense of what the minimum controls really are and how to implementthem in a form that is meaningful, cost effective and promotes both the integrity and profitability of thegaming operation. She fully appreciates that while there are operational and regulatory gaming industrybest practices to be observed, regulatory schemes are not one size fits all and that what works well for one

    jurisdiction may not, for example, be palatable for legal, cultural or other considerations in another. She,along with others on the WhiteSand team, would bring fresh perspective to the work that has been done todate by the Authority and in the New Hampshire Legislature.

    Because all of our team members have extensive senior level operational, technical and/or regulatoryexperience and a proven track record in designing, adapting and implementing compliant proceduresWhiteSand is equipped to offer services on two distinct tracks - emerging and existing jurisdictions andcompliance services for developers and operators.

    Regarding the fiscal and capacity requirements and other licensure considerations cited in the Scope ofWork, WhiteSand has years of experience producing market demand and feasibility studies for investors,gaming operators and state agencies. These studies consider macro and micro economic factors, customer

    demographics, regional trends, future plans, current or proposed litigation, amenities, competition,project size, capacity and many other factors in presenting a comprehensive report. WhiteSand alsocreates, updates and validates financial projections for casinos and various support operations includinghotel, food & beverage, retail, entertainment, golf, spa, and other amenities. These reports are often usedin securing financial commitments from public and private investors.

    WhiteSand has conducted detailed market research in gaming jurisdictions throughout the U.S. andabroad, including Las Vegas, Atlantic City, Biloxi, California, Arizona, Louisiana, Indiana, New York,Washington, Connecticut, Caribbean, South Africa, Europe, and Russia. These reports reflect keymeasurement criteria such as segmented gaming revenues, competitor strategies, competitive play

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    analysis, physical structure, location, peer analysis, target market, management team and other valuabledata items.

    In regard to technical specifications, WhiteSand has worked with jurisdictions, most recently Maryland,to determine and define technical standards for VLTs and related gaming devices in a manner that is tothe financial and competitive advantage of the host jurisdiction by providing opportunity for theintroduction of the latest and most popular games and innovative devices.

    Whether working with an emerging or existing jurisdiction, WhiteSand never loses sight of the fact thateach regulating entity is subject to unique requirements and that procedures, methods and regulatoryinterpretations that are effective in one jurisdiction may not be applicable in another. Our focus is onensuring that clients understand the options in regulatory approach realistically available to them and howeach choice impacts financial and operational integrity as well as the ability of the jurisdiction to attractand maintain investment. WhiteSand is well positioned to assist with all aspects of the development,implementation or refocusing of a regulatory approach including:

    Licensing

    Minimum accounting and internal controls standards

    IT department internal controls Central control computer system protocols

    Security and surveillance

    Technical standards for all forms of electronic gaming equipment including slot machines,VLT's, casino management systems, bonusing systems and other peripherals

    Rules of the games

    Credit and financial transaction reporting requirements

    Responsible gaming and exclusion programs

    Regulating entity organizational structure and staffing

    Executive recruiting

    Training

    WhiteSand is a full service gaming and hospitality consulting firm. The following is a summary ofWhiteSands capabilities and offerings:

    GamingAs the Gaming Industry works to recover from the global recession and expand into new markets bothdomestically in the U.S. as well as internationally, owners, operators and investors continue to seekinsightful advice about gaming operations.

    WhiteSand has assembled a team with a combined experience of over 100 years that understands the vastcomplexities that face casinos. From international gaming corporations with large resorts in their

    portfolios, to small, individual gaming properties, WhiteSand has provided assistance across the fullspectrum of gaming assets. In addition, WhiteSand has participated in every aspect of the gaminglifecycle, from feasibility, development, and pre-opening services, to analyzing existing operations, andfinally providing acquisition due diligence and valuation during a propertys divestiture.

    RegulatoryWith multiple gaming markets opening and expanding in the U.S. , state and local governments andregulatory agencies have faced additional challenges and burdens.

    http://www.whitesandgaming.com/industrieshttp://www.whitesandgaming.com/industries
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    WhiteSand has assisted several states regulatory bodies with the addition or expansion of gamingoperations to their jurisdictional markets. From acting as a liaison to the new operations to developingstrategies and regulations for agencies, WhiteSand has successfully assisted states and regulatory agenciesin their efforts to expand revenues and create jobs by allowing gaming operations to enter into newmarkets.

    Lottery

    Our team members have significant lottery and gaming experience to complement their consulting skills,providing our clients with a partner to help achieve growth by deploying a team that is intimately familiarwith the industry and its operations.

    WhiteSands system testing protocols are among the most extensive and efficient in the country. From

    Pick 3 to Lotto to PowerBall and MegaMillions, we have been able to work with lotteries and providers toreview and certify individual games in as little as three weeks. Our approach is based on working with theselected provider to get the game up and running and revenues flowing as quickly as possible whileprotecting the lotterys interest. Our approach is very practical, driven to the success of the lottery.

    WhiteSand focuses on combining resources, skills, and industry experience, along with a formal

    methodology and technology skills, to provide our clients with best practices and solutions that areappropriate for their needs.

    Tribal

    American Indian Tribal Governments and Enterprises have an incredible opportunity to exercisesovereignty as individual nations and provide for future generations of the Tribe. The ability to succeed atthis endeavor depends greatly on the proper structure of the Tribal Organization and management of thevarious Tribal Enterprises.

    For years, WhiteSand has partnered with Indian Tribes to assist in efforts to use casino gaming tostrengthen Tribal governments, rebuild economies and improve communities. WhiteSand has provided

    both management and consulting services to a multitude of Tribal Nations. In addition, WhiteSand hasassisted with many Tribal Organization reviews in terms of structure, efficiency, and overall strategy.

    RacingAs one of the great sporting traditions throughout history, horse racing finds itself in a period oftransition. In many areas of the country, racetracks are facing declining revenues and an inability togenerate the purses necessary to fund horsemen. Many jurisdictions are turning to the installation ofalternative gaming operations, including slots and tables, to supplement their racing industries and offsetthe cost of racetrack operations.

    WhiteSand has worked with racing clients to assist them in successfully implementing gaming operationsand integrate them with existing racetracks.

    http://www.whitesandgaming.com/industrieshttp://www.whitesandgaming.com/industrieshttp://www.whitesandgaming.com/industrieshttp://www.whitesandgaming.com/industries
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    Hospitality

    The Hospitality Industry, including lodging and food and beverage, is one of the most complex industriesin which to enter and operate. From supply and demand, pricing, design and development, to customerservice and guest satisfaction, the hospitality industry is subject to a plethora of variables that affect anoperations success.

    In addition to gaming, WhiteSand has worked with many of the worlds largest and best-knownhospitality brands including Marriott, Hilton, Intercontinental, and Starwood. Along with these industryleading brands, WhiteSands clients include boutique hotel properties and hotel related food and beverageoutlets, both in large resorts and small lodging operations.

    OtherMuch of the gaming and hospitality industry leverages solutions can be applied to other industries such asconsumer package goods, technology, entertainment, and manufacturing. WhiteSand team members haveworked with Fortune 500 clients such as GM, Philip Morris, Microsoft, CSC, Intel, and others to applylessons learned from gaming to their markets. Accordingly, WhiteSand has utilized this experience tobring fresh and innovative concepts back from outside the industry to gaming and hospitality, helping ourclients to become market leaders.

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    Representative Clients Agua Caliente Casino Resort Spa

    Aliante Casino Resort

    Arkansas State Lottery

    Auspex Properties - South Africa

    Bank of America

    Barona Resort & Casino

    Barden Companies

    Blackhawk Acquisition

    Borgata Hotel Casino & Spa

    Boyd Gaming

    Cable Beach Resort

    Cache Creek Hotel & Casino

    Casino Nova Scotia

    Casinos Austria

    Colony Capital Crystal Palace - Bahamas

    Delaware Park

    DC Lottery

    EmboSouth Africa

    El San JuanPuerto Rico

    Florida Lottery

    Full House Resorts

    Caesars / Harrah's Entertainment

    HIT Casinos - Slovenia

    HLT Advisory Inc. - Canada

    Hyatt Gaming

    Intus - Mexico

    Idaho State Lottery

    Isle of Capri Blackhawk

    Isle of Capri Casinos Inc.

    Little Creek Casino Resort

    Marriott International

    Maryland State Lottery Agency

    MGM Resorts Mohegan Sun at Pocono Downs

    Morongo Casino Resort & Spa

    New Mexico Racing Commission

    Nikki Beach - Turks & Caicos

    Nova Scotia Gaming Commission

    Ohio State Lottery

    Pearl River Resort

    Rivers Casino (Pittsburgh)

    Prairie Meadows Racetrack Casino

    Revel Entertainment Group

    Reybold Group - Delaware

    Ritzio Entertainment Group - Russia

    Rosebud Sioux Tribe

    San Manuel Indian Bingo & Casino

    Sandia Resort

    Saskatchewan Gaming Corporation

    Silver Legacy Resort Casino

    Sky City Casino

    Southern Gaming Resorts

    Stardust Resort & Casino

    Station Casinos, Inc. Sycuan Casino

    Tabcorp - Australia

    The Stratosphere Hotel & Casino

    The Witkoff Group - Las Vegas

    Trump Entertainment Resorts, Inc.

    Trump Marina

    Trump Plaza

    Trump Taj Mahal

    Valley Forge Casino Resort

    Wild Horse Casino

    Wynn Las Vegas

    Mohegan Sun at Pocono Downs

    Morongo Casino Resort & Spa

    New Mexico Racing Commission

    Nikki Beach - Turks & Caicos

    Nova Scotia Gaming Commission

    Ohio State Lottery

    Pearl River Resort

    Petra Capital Management - Aruba Prairie Meadows Racetrack Casino

    Revel Entertainment Group

    Reybold Group - Delaware

    Ritzio Entertainment Group - Russia

    Rivers Casino

    Rosebud Sioux Tribe

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    Article 3.0 Requirements for Submission

    Article 3.1

    WhiteSand is a New Jersey Limited Liability Company formed in 2001. The projecthistory outlined above, as well as the collective experiences of our principals, associates

    and subject matter specialist, materially exceeds the RFP's experiential requirementsrelated to consultation with, and in relation to, gaming related government or quasi-governmental agencies.

    In the following sections we provide Project Abstracts that summarize current or recentengagements comparable to that contemplated by the Authority, including one with theMaryland Lottery and Gaming Control Agency and one with the Office of the CityManager, City of San Jose, California (the 10th largest city in the US in 2012).

    Article 3.2

    WhiteSand is headquartered in Las Vegas and maintains an office in Atlantic City, New

    Jersey. There are no known impediments to travel by its principals, associates and subjectmatter specialist to Concord, New Hampshire on an as needed basis. Any correspondenceregarding this proposal should be directed to:

    WhiteSand Gaming131 N. Iowa AvenueAtlantic City, NJ 08401Phone: 609-677-8253FAX: 609-939-0241

    Article 3.3

    This requirement is not applicable to the Gaming Consultant. However, MaureenWilliamson is an attorney licensed in New Jersey and Pennsylvania and is authorized forlimited transactional purposes in Nevada.

    Article 3.4

    WhiteSand would assign, at a minimum, the following individuals to assist the Authorityon an as needed basis to complete the Scope of Work, as amended. Curriculum Vitae foreach individual are included in the next section. Additional resources could be added ascircumstances require with the prior consent of the Chair of the Authority.

    Sal Scheri

    Maureen D. Williamson

    James Nickerson

    Alan Mercer

    Joseph Basara

    Michael Wood

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    Team Member Bios

    Saverio R. Scheri, Managing DirectorEducation: MBA Studies, Seton Hall University

    B.S., Information Systems, Richard Stockton State College

    Mr. Scheri is Managing Director of WhiteSand Gaming with almost thirty yearsof gaming and hospitality experience. In this role, he is responsible for directingcasino management and consulting services for the worlds premier gaming

    companies. Most recently, he was president of Valley Forge Casino Resort withcomplete pre-opening and operational responsibility.

    Prior to joining WhiteSand, he was Director of the gaming consulting practice forPricewaterhouseCoopers, LLP providing consulting in such areas as feasibility studies, market demandstudies, financial projections, technology solutions, marketing strategy, operations improvement andacquisitions. Prior to joining PwC, Mr. Scheri was the National Director of the Gaming Practice withKPMG Consulting. Mr. Scheri helped create and lead the National Practice, providing technology,

    strategy and operations consulting services to the worlds largest gaming companies. He has supportedthe development and opening of many casino resorts throughout the world, providing feasibility studies,market demand studies, merger & acquisition due diligence, design and organizational consulting. Inaddition, Mr. Scheri has held executive positions at Aztar Resorts, Trump Taj Mahal, Deloitte & Touch,Showboat Atlantic City and Golden Nugget Atlantic City. In his various roles, he has led efforts tomanage casino operations, design business solutions, lead merger and acquisition efforts, developfinancial, marketing and operating plans, and develop new casino resorts.

    Project RoleMr. Scheri will be the executive sponsor representing WhiteSand and providing review, comment andinsight to the various project requirements.

    Project WorkMr. Scheri has played a key role in the design, development, and opening of many premier casinoproperties such as Borgata, Mohegan Sun at Pocono Downs, Wynn Las Vegas, Bellagio, Prairie MeadowsRacetrack Casino, Showboat Atlantic City, and Golden Nugget. He has also provided consulting servicesfor many gaming and hospitality clients around the world including Mohegan Sun, Marriott, MGMMirage, Colony Capital, Morongo Casino, Trump Entertainment Resorts, Caesars World, Agua Caliente,Paris Casino, Harrahs Entertainment, Boyd Gaming, Isle of Capri Casinos, Station Casinos, Hyatt, SixContinents, Foxwoods Resort and Casino, Starwood, and Casinos Austria. Other similar projects include:

    Agua Caliente Resort

    Caesars World Maryland Lottery

    Morongo Casino Resort & Spa

    Mohegan Sun at Pocono Downs

    Prairie Meadows, Iowa

    Valley Forge Casino Resort

    Wynn Las Vegas

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    Maureen D. Williamson, Esq.Education: J.D., Rutgers School of Law

    B.A., Cum Laude, Economics, Ursinus College

    Ms. Williamson leads WhiteSand Gaming's Regulatory Advisory Practice Group.She has been involved in gaming either as a regulator, attorney, or operational

    consultant for more than 25 years. Her areas of expertise include drafting ofenabling legislation and operating regulations, design and evaluation of systemsof internal control, technical standards for emerging technologies, facilitydevelopment, consulting, and management agreements. Ms. Williamson hasextensive experience in designing and implementing comprehensive gaming regulatory schemes. Whilewith WhiteSand she authored the video lottery terminal MICS and technical standards for the MarylandState Lottery Agency. While directing gaming operations as Deputy Chief Counsel for the PennsylvaniaGaming Control Board (PGCB) she authored much of Pennsylvanias regulatory scheme and coordinatedthe education and training of the audit, compliance and investigative staffs necessary to support it. Beforejoining the PGCB, Ms. Williamson was a Deputy Attorney General with the New Jersey Division ofGaming Enforcement. Among her many responsibilities in that capacity, she directed the Divisions

    rulemaking efforts. Her private practice experience includes gaming consultation in emergingjurisdictions, notably Puerto Rico, the Dominican Republic, and the Turks and Caicos Islands.

    Project Role

    Ms. Williamson will support all aspects of the WhiteSand effort. Her primary focus will be options inregulatory schemes and trends and best practices in governance and regulation.

    Related Work

    In gaming, most operational decisions have a regulatory component. Ms. Williamson ensures that clients

    understand the compliance solutions realistically available to them and how each decision impacts thefinancial and operational integrity of the facility as well as the ability of the jurisdiction to attract andretain investment. This type of analysis is a key component of the study requested by the New HampshireLottery. Notable projects have involved:

    Maryland State Lottery

    City of San Jose, California

    PPE Casino Resorts (Cordish)

    Barden Companies

    Revel Entertainment

    Golden Nugget AC

    Ocean Downs Penn National Perryville, MD

    New Jersey Casino Control Commission

    New Jersey Division of Gaming Enforcement

    Pennsylvania Gaming Control Board

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    James Nickerson, Director

    Education: M.B.A., Widener University, Chester PAB.S., The College Of New Jersey, Trenton, NJ

    Mr. Nickerson is a Director with WhiteSand Gaming and a 30 year business

    veteran, with 25 years of experience as a Gaming and Hospitality industryprofessional. Mr. Nickerson has held several executive management positions inthe casino industry.

    Mr. Nickersons experience also includes management positions with KPMG Consulting andPricewaterhouseCoopers as well as several management positions with Harrahs Entertainment

    Corporation, Showboat Inc., Morongo Casino Resort and National Freight, Inc. He has been involved inseveral high profile casino resort openings, nationally and internationally, including Star City and SydneyHarbour Casinos in Australia, Showboat East Chicago, Wynn Las Vegas, Mohegan Sun at PoconoDowns, Rivers Casino in Pittsburgh, Revel Entertainment, Star Casino in New Orleans, and the Borgatain Atlantic City.

    Project Role

    Mr. Nickerson will serve as the team leader for WhiteSand Gaming during this study. As team leader hewill be responsible for the successful completion of the engagement. As the key point of contact withWhiteSand Gaming, he will oversee all the work product, assignments, logistics, communications anddeliverables.

    Related Work

    He has extensive experience in all aspects of Casino and Gaming Market Research, Surveys and Focus

    Groups including recent projects with Boyd Gaming, Borgata, Atlantic City, Barona Resort and Casino,Morongo Casino Resort and Spa, and the Atlantic City Convention and Visitors Authority. He hasconducted many operational and information technology assessments and performed numerous marketdemand studies. The following is a sampling of projects:

    Aliante Casino Resort

    Atlantic City Convention& Visitors Authority

    Borgata Hotel Casino

    Boyd Gaming

    Colony Capital

    Caesars Entertainment

    Maryland Lottery Revel Entertainment

    Idaho Lottery

    Maryland Lottery

    MGM Resorts

    Mohegan Sun

    New Mexico Gaming Commission

    Sandia Resort

    Nikki Beach, Turks and Caicos

    Rivers Casino (Pittsburgh)

    San Manuel Bingo & Casino

    Sandia Resort

    Seneca Nation of Indians

    Showboat, Inc.

    Sky City Casino Stardust Resort & Casino

    Sycuan Casino

    Tabcorp - Australia

    Full House Resorts

    Wynn Las Vegas

    Trump Entertainment Resorts

    Valley Forge Casino Resort

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    E. Alan Mercer, Director

    Education: B.B.A., Business, Thomas Edison College, Trenton, NJA.A.S., CIS, Thomas Edison College, Trenton, NJPMP Certification Courses

    Mr. Mercer is a Director with WhiteSand Gaming and a 36 year I/T veteran, with 30years of Gaming and Hospitality experience. During his time in the industry, he hasmanaged many substantial gaming-related projects in various operational areas. Operational managementincluded marketing analysis and reporting, budgeting and forecasting, strategic and tactical planning,staffing, slot machine profitability and placement, and decision support for property expansion and capitalimprovements. Technical and project management roles included solution assessment and acquisition forcasino, POS, hotel and CRM packages. In addition, Mr. Mercer has extensive experience as an ownersrepresentative for design, coordination and implementation of low voltage and technology infrastructure.Owners representative accomplishments include the building of the Dover Downs hotel, building of atemporary casino at Mohegan Sun at Pocono Downs and the expansion of the casino at Caesars AtlanticCity.

    Mr. Mercer's expertise in IT and gaming, combined with his project management abilities, have allowedhim to strategically guide gaming companies through openings and major expansions at more than fiftyproperties both domestically and internationally. Domestically, he has played a prominent role in theopening of many casinos throughout the country including Borgata, Venetian, Mohegan Sun, GoldenNugget, Morongo, Caesars and Boyd Gaming to name just a few. Internationally, he managed projects inCanada, South America, the Caribbean and Macau, China. His role has ranged from project managementof gaming related systems to business process engineering and regulatory compliance. Many of the recentsuccessful casino openings hinged upon Mr. Mercers ability to demonstrate sound accounting and auditcompliance of casino revenue to state regulatory agencies.

    Project Role

    Mr. Mercer will provide input to technical requirements and other applicant license requirements relatedto technology.

    Related Work

    Mr. Mercer has experience in all aspects of casino, gaming and lottery technology including recentprojects with Boyd Gaming, Borgata, Maryland Lottery and, Morongo Casino Resort and Spa. He hasconducted many operational and information technology assessments and performed numerous marketdemand studies. The following is a sampling of projects:

    Borgata Hotel Casino

    Revel Entertainment

    Colony Capital

    Caesars Entertainment

    Maryland Lottery

    Mohegan Sun

    Sandia Resort

    Tabcorp - Australia

    Trump Entertainment Resorts

    Valley Forge Casino Resort

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    Joseph S. Basara, DirectorEducation: M.B.A., Finance and Operations, Wake Forest University

    B.S., Biology, Saint Josephs University

    Mr. Basara is WhiteSands Director for Market Solutions. As such he leads the

    Firms efforts to advance clients capabilities to define, publicize, and infuse their

    image and message with the public and within the enterprise. To this objective hebrings his considerable experience with consumer product, retail, gaming, and otherconsumer oriented industries. Mr. Basara directs gaming operations management for WhiteSand casinomanagement clients.

    With WhiteSand, Mr. Basara has managed gaming operations to the growth and operational improvementof resort and casino properties. He served as Executive Director of Gaming and Director of Slots for amajor Native American casino and has participated in several projects in support of Tribal administrationand management. During his tenure in senior casino resort management Mr. Basara has increased thefinancial performance and market presence of the resorts involved.

    Formerly a partner with KPMG, Mr. Basara has participated in market analysis and feasibility formultiple casino projects and jurisdictions. He has extensive experience with state lottery strategy andoperations. He has performed financial and operational reviews of multiple casino properties, focused onthe effectiveness and efficiency of operations and the improvement of the financial performance of theenterprise. The reviews involved staffing and service level reviews, cost models, operational performanceand benchmarking, and customer service improvement.

    Project Role

    Mr. Basara will review, develop and provide a gaming perspective to the financial and economic aspectsof the study. His work with casino resorts, both commercial and Native American, along with hisextensive work with state lotteries will add the realistic perspective to the options available.

    Related Work

    Mr. Basara will apply his considerable background in gaming and market analysis to developing both thehistorical perspective and the opportunities available to the legislature as it examines Floridas options forother gaming operations. With his mix of practical and analytical background, he will particpate heavilyin the assessment of both the current gaming industry and in the assessment of potential changes in part 1of the study. The following is a sampling of projects:

    Agua Caliente Resort

    Arkansas Lottery

    Bally Technologies

    Delaware Park

    District of Columbia Lottery

    Golden Nugget Resorts

    Idaho Lottery

    Konami Gaming

    Maryland Lottery

    Mohegan Sun at Pocono Downs

    Morongo Casino Resort and Spa

    Ohio Lottery

    Revel Entertainment

    Seneca Gaming

    Stations Casinos

    Tabcorp - Australia

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    Michael Wood

    Education: B.S., Business, University Of Southern CaliforniaCertified Public Accountant

    Mr. Wood joined WhiteSand Consulting as a former Gaming and Hospitality

    Industry Chief Information Officer, Process Improvement Expert, and CPA. He has strong cross-functional experience and exceptional business acumen.

    As corporate CIO for a major gaming company, Mr. Wood was responsible for the development ofstandards, procedures, technologies, and systems for the entire organization. In addition to thedevelopment of the long-term information technology strategies for the entire enterprise, he had oversightof all business unit MIS operations and personally led the pre-opening teams for properties in Australiaand the USA. He most recently supported the opening of Mohegan Suns casino at Pocono Downs in

    Pennsylvania. Mr. Wood contributed at the C-Level to the strategic direction of a billion dollar HotelCasino organization as a member of nine-person Executive Management Committee.

    He has performed project management, design and cross functional facilitations on various projects aswell as article writing for various print and web based publications. In addition Mr. Wood is a frequentpresenter at conferences and leads the annual project management symposium workshop at the Gamingand Technology Summit.

    Mr. Wood served as an adjunct professor in Pepperdine Universitys MBA program and an associate

    professor at California Lutheran University. He has conducted workshops and seminars on a national andinternational basis for organizations like Penton Learning Systems and the California Society of CPAs.

    Project Role

    As a CPA, Mr. Wood will contribute to the fiscal and economic impact analysis of the various gaming

    scenarios as outlined in the RFP.

    Related WorkMr. Woods over 30 years of broad industrybackground and experience has resulted in him beingnationally recognized as an expert in the areas of business process improvement, IT strategy, projectmanagement and direct marketing. The following is a sampling of projects:

    Showboat Operating Company

    Star Casino, New Orleans

    Showboat East Chicago

    Sydney Harbour Casino

    Golden Nugget, Atlantic City Star City, Sydney NSW Sandia Casino Resort and Spa

    FireKeepers Casino

    Mohegan Sun at Pocono Downs

    Valley Forge Casino Resort

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    Article 3.5

    This proposal is based on a blended hourly rate of $160/hour plus actual expenses andanticipates that WhiteSand will perform all tasks enumerated in the Scope of Work for the GamingConsultant at that rate. An estimated total cost, including estimated hours per task in the Scope ofWork, is determined as follows and illustrated at the end of this document:

    RFQ Area #1

    Phase 1: Assess the Current Regulatory Environment.

    Task A:In order to fully assess the current regulatory environment and the independence, integrity,cost-effectiveness and public accountability of the regulatory schemes applicable to allgaming activities authorized under New Hampshire law, WhiteSand will review, at aminimum, the following:

    (1) RSA 284 -Horse and Dog Racing;(2) RSA 287-D - Games of Chance;

    (3) RSA 287-E -Bingo and Lucky 7;

    (4) All Administrative Rules enabled by the above referenced statutes and

    promulgated by the New Hampshire Racing and Charitable Gaming

    Commission, as amended or proposed;

    (5) All Rulings and Policy Statements issued by the New Hampshire Racing

    and Charitable Gaming Commission;

    (6) RSA 541-A:16,Administrative Law and Procedure, RSA 284:21-a et seq.

    and all Administrative Rules enabled and promulgated in furtherance of the

    Granite State Lottery and the conduct of operations by the New HampshireLottery Commission;

    (7) RSA 284-A - Gaming Regulatory Oversight Authority;

    (8) Any additional rules, ordinances, policies and procedures applicable to

    gaming activities authorized under New Hampshire law;

    (9) Any relevant revenue and budget data applicable to gaming activities

    authorized under New Hampshire law;

    (10) Other policies, procedures and data deemed relevant by the Authority or

    Whitesand.

    Task B:WhiteSand will interview representatives of the following stakeholders: the Authority,New Hampshire Racing and Charitable Gaming Commission, New Hampshire LotteryCommission, New Hampshire State Police Gaming Unit and New Hampshire AttorneyGeneral's Office in order to:

    (1) Understand current gaming regulatory practices, as applied;

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    (2) Ascertain information about each stakeholder's overall concerns regarding the

    content of the regulations and current regulatory practices; and

    (3) Identify deficiencies in the current regulatory scheme and/or opportunities to

    improve effectiveness.

    Phase 2: Inform the Authority with Regard to Relevant Gaming Best Practices and

    Regulatory Options and Alternatives.

    Task A:For the regulatory deficiencies identified in Phase 1, Task B, WhiteSand will identifyremedial regulatory alternatives which are suitable for integration into New Hampshire'soverall regulatory scheme given existing budgetary and staffing constraints and otherrelevant factors.

    Task B:WhiteSand will present options and alternatives for improving current regulatory practicesinformally to the Authority, along with details with regard to the regulatory consequences

    and costs of each, in order to obtain preliminary input from the Authority as to thefeasibility and desirability of incorporating each concept into the current regulatoryscheme.

    Phase 3: Report of Recommendations.

    Task A:

    WhiteSand will prepare and issue a written Preliminary Report of Recommendations. Allproposed amendments and recommendations will reflect the dual goals of integrity andprofitability and, where appropriate, will advance consumer protection and responsible

    gaming.

    Task B:Whitesand will meet with designated Authority representatives for comment on thePreliminary Report of Recommendations.

    Task C:Whitesand will edit and revise the Preliminary Report of Recommendations per thecomments of Authority representatives and Issue a Final Report of Recommendations.

    Task D:

    WhiteSand will be available to present the Final Report of Recommendations as requiredby the Authority.

    Task E:WhiteSand will be available as necessary to assist the Authority in implementingrecommendations in the Final Report of Recommendations.

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    RFQ Area #2

    Phase 1: Assess the 2013 New Hampshire Legislative Proposals.

    Task A:

    WhiteSand will examine the following 2013 New Hampshire Legislative Proposalsrelating to the authorization of full scale casino gaming and assess the suitability, efficacy,feasibility and cost-effectiveness of each:

    (1) SB 152,Relative to Video Lottery and Table Games (one gaming location)

    including:

    (a) Senate Version: Amended 3/14/13; and

    (b) Omnibus Version: Amended 5/17/13 by the Minority of the Joint

    Committee of Finance and Ways and Means.

    (2) HB 665,Relative to Video Lottery and Table Games (two destination

    resorts).(3) HB 678,Relative to Games of Chance and Establishing a Gaming

    Oversight Authority and Video Lottery Gaming.

    Task B:WhiteSand will compare each Legislative Proposal against the stipulated comparatorstates: Maine, Connecticut, Pennsylvania, Delaware, Rhode Island, New Jersey,Massachusetts, Maryland and Nevada, identifying strengths and weaknesses in eachProposal when compared to the best and most relevant components of the regulatoryprovisions in the comparator states as well as relevant best practices in non-comparator

    jurisdictions. Said analysis shall include, at a minimum, the following regulatory issuescited in the Scope of Work:

    (1) Gaming Agency Structure, Authority, and Interagency Provisions.

    (2) Fiscal and Capacity Requirements;

    (3) Integrity of Gambling;

    (4) Licensing or Certification Awards; and

    (5) Other Licensure Standards.

    Phase 2: Report of Recommendations.

    Task A:WhiteSand will prepare and issue a written Preliminary Report identifying the strengthsand weaknesses in each Legislative Proposal.

    Task B:WhiteSand will meet with designated Authority representatives for comment on thePreliminary Report.

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    Task C:WhiteSand will edit and revise the Preliminary Report per the comments of Authorityrepresentatives and Issue a Final Report of Recommendations.

    Task D:WhiteSand will be available to present the Final Report of Recommendations as required

    by the Authority.

    Task E:Whitesand will be available as necessary to assist the Authority in implementingrecommendations in the Final Report of Recommendations.

    Drafting and Advisory Services

    WhiteSand to provide services on an as needed basis including, but not limited to, assessment anddrafting of legislative proposals and administrative regulations. WhiteSand to assist the Authority inmeeting all mandates enumerated under RSA 284-A, as amended and the RFP's Scope of Work.

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    15.0 Proposal Format

    15.1.1: Name, address, telephone, email, and fax number of business and a key

    contact person:

    James Nickerson, Director

    WhiteSand Gaming131 N. Iowa AvenueAtlantic City, NJ [email protected]: 609-677-8253FAX: 609-939-0241

    15.1.2: Chart of business personnel who will be working for the Authority with a

    brief resume of each:

    See Article 3.4 for list and resumes: Maureen D. Williamson, Esquire

    Saverio Scheri

    James Nickerson

    Alan Mercer

    Joseph Basara

    Michael Wood

    15.1.3: Company name, address, telephone number and contact name of at least

    three (3) major clients that can be contacted for reference (past or present):

    See Page 21 for Representative Projects and Page 24 for References

    15.1.4: Background of business, which should include any specific related

    experience or services available:

    See attached WhiteSand Qualifications for specific related experience and services and visitwww.WhiteSandGaming.com for additional information.

    15.1.5: Written authorization for the Authority to obtain verification of any and all

    information provided.

    WhiteSand Gaming authorizes any company or entity contacted by the New Hampshire GamingRegulatory Oversight Authority to provide all relevant information and to answer any and allquestions regarding the performance of WhiteSand Gaming and its principals, associates andsubject matter specialists.

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    Representative Projects

    Client: State of New Mexico

    Project: Racetrack License Applications Review and Consultation

    Abstract:

    The State of New Mexicos Racing Commission requested WhiteSand to review racetrack license

    applications, the potential licensees and their organizations and partners, the designated locationsthe potential fiscal and economic impact of their respective offerings. The scope of work includedthe following:

    Review of multiple applications for a new racetrack and horse race Review of all applications and supplemental information Conducting financial analysis and test ofapplicants personal, business and

    projected racetrack financial records Visiting sites of all proposed racetrack locations

    Preparing a report comparing each applicant against objective criteria noting overallviability of applicants proposals

    Advising the Racing Commission as to suitability of each application

    Consulting with the Racing Commission as directed, but not making determination as todesignation of license

    Project Category: Fiscal Analysis - Economic Impact

    Client: Pennsylvania Gaming Control Board (PGCB)

    Project: Gaming Regulatory Control

    Abstract:

    On the passage of legalized gaming in Pennsylvania, current WhiteSand staff:

    Authored all of Pennsylvanias initial regulations dealing with slot operations and

    educated and trained the audit, compliance and investigative staffs necessary to support the

    regulatory approach. Drafted and developed minimum technical standards applicable to slot machines and

    related systems.

    Drafted and developed accounting and internal control requirements addressing cashiers

    cage transactions, the proper recordation of gross revenue, casino floor and cage design,

    organizational structure, security and surveillance minimum staffing, surveillance system

    recording format specifications and remote system access.

    Drafted and developed the methodology by which Pennsylvania initially authorized the

    commencement of gaming operations, including the establishment of authorized gaming

    floor square footage and maximum number of gaming devices as well as provisions for

    tracking future floor modifications and expansions

    Coordinated the first three test periods for the PGCB, culminating with the November

    2006 opening of Mohegan Sun at Pocono Downs, the December 2006 opening of

    Philadelphia Park Casino and the January 2007 opening of Harrahs Chester Casino and

    Racetrack.

    Project Category: Industry Best Practices

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    Client: New Jersey Casino Control Commission & Division of Gaming Enforcement

    Project: Gaming Regulatory Management

    Abstract:

    As Manager of the New Jersey Casino Control Commissions Casino Accounting and OperationsUnit and later as a Deputy Attorney General assigned to the New Jersey Division of GamingEnforcements Regulatory Prosecutions Bureau, current WhiteSand staff was:

    Responsible for the conduct of gross revenue audits as well as the review and approval of

    operating procedures including those related to accounting and internal controls, gaming

    equipment and rules of the games.

    Responsible for evaluating and approving operating procedures for nine new gaming

    properties, authored a substantial number of significant amendments to NJAC 19:45,

    Accounting and Internal Controls [now NJAC 13:69D] and, as a member of the

    Commissions senior staff, consulted extensively with emerging gaming jurisdictions who

    sought input from New Jersey on the development of internal control regulations and

    operating procedures

    Involved in defining minimum technical standards covering many of the technological

    advances that came to fruition during the applicable period including gaming voucher and

    electronic funds transfer systems, automated voucher redemption and jackpot payout

    systems and the use and taxation of cashable and non-cashable promotional credits and

    coupons.

    Updated and relaxedNew Jerseys credit regulations,participated in multi-jurisdictional

    regulatory efforts to define minimum digital recording standards for surveillance systems

    and coordinated the reevaluation ofNew Jerseys regulatory limitations on multi-

    jurisdictional shared service agreements and other span of control issues

    Authored New Jerseys initial suspicious activity reporting regulations (SARC), whichpredated the federal requirements by a number of years, and supervised all SARC

    investigative efforts and database access requests.

    Consulted with FinCen on New Jersey compliance issues and worked collaboratively with

    the industry on the development of software applications to track potentially suspicious

    activity

    Project Category: Industry Best Practices

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    Client: Maryland Lottery and Gaming Control Agency

    Project: To assist Agency staff in developing:

    1. A comprehensive set of regulations and technical standards governingthe 15,000 video lottery terminals in five facilities within the State ofMaryland authorized in 2009; and

    2. Request for Proposals involving:(a) Video Lottery Operators Licenses;(b) Video Lottery Terminals; and(c) A Central Control Computer System.

    Abstract:

    The project was successfully concluded with the issuance and implementation of all threeRequests for Proposal and the adoption by the Maryland Lottery Commission on August 23, 2010of the regulatory scheme developed by WhiteSand, specifically COMAR 14.01.13,FacilityStandards, COMAR 14.01.14, Video Lottery Facility Minimum Internal Control Standards andCOMAR 14.01.15, Video Lottery Technical Standards. See http://gaming.mdlottery.com/about-us/rules-and-regulations/

    Barriers and complications to the development of a comprehensive regulatory scheme involvedthe inclusion of a number of unique provisions in the Maryland statute that precluded theincorporation into the regulations of a number of common regulatory controls. These statutoryprovisions involved acquisition of the video lottery terminals by the Lottery Agency rather thanthe facility operators and the attendant assumption by the Lottery of maintenance responsibilitiesfor the video lottery terminals, reliance for game selection purposes on an average payoutpercentage rather than the traditional minimum theoretical payout percentage and thepermissibility of outsourcing mandatory operational functions like security.

    WhiteSand was able to successfully develop effective regulatory controls commensurate with the

    statutory provisions by developing a consensus approach involving all stakeholders: the facilityoperators, the video lottery terminal manufacturers and service vendors and the regulating entityto ensure that the operating controls were cost effective, clearly apportioned among the parties andthat the necessary segregation of responsibilities was attained.

    Project Category: Industry Best Practices

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    Client: City of San Jose, California, Offices of the City Manager and City Attorney

    Project: Gaming Consulting and Litigation Support

    Abstract:

    Since 2011 WhiteSand has had an ongoing consulting relationship with the City of San Jose,

    California. Specific engagements have involved:1. A comprehensive review for the City Manager's Office of San Jose Municipal

    Code Title 16 and the regulatory policies and procedures promulgated thereunderto assess whether they constitute a meaningful and cost efficient regulatory schemeover the City's cardroom operations.

    2. A comprehensive review for the City Manager's Office of the City of San JosePolice Department's Division of Gaming Control's ("DGC") organizationalstructure to assess the extent to which the DGC possesses the resources and skillsets necessary to implement the regulatory scheme as adopted or amended. Theresulting Staffing Report included recommendations on revised organizationalstructure and civilization of regulatory staff.

    3. Consultation and technical support for the City Manager's Office with regard to an:a. Application for an Amendment to a Cardroom Permit seeking physical

    relocation within the City. This engagement included an assessment oflicensing suitability, operational integrity and facility readiness; and

    b. Application by an existing Cardroom Permit holder to open a remote gamingvenue.

    4. Litigation Support for the Office of the City Attorney in connection with litigationstemming from the Cardroom Permit Amendment and remote gaming venueapplications.

    Barriers and complications to effective regulation of the City's cardroom operations in general andto the specified projects in particular relate directly to the fact that the City of San Jose and the

    State of California, through its Bureau of Gambling Control and Gambling Control Commission,exercise concurrent jurisdiction over the City's cardroom operations. None of the involvedagencies are optimally staffed or resourced and there is little to no coordination of effort.

    WhiteSand has been able to facilitate more informed dialogue between all stakeholders and hasbeen consistently able to move the City's DGC toward regulatory solutions, many involvingincreased reliance on State investigative efforts, that enhance its ability to efficiently andeffectively oversee its cardroom operations without negatively impacting their profitability andcompetitiveness.

    Project Category: Industry Best Practices

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    Client: Proposed Casino Resort

    Project: Market and Feasibility Study

    Abstract:

    This project included all matters related to the research, planning, development and managementof the casino-resort. Specifically, this included pre-opening efforts such as market research,

    casino design/planning, training, marketing strategy, staffing, food & beverage, organizationalissues, FF&E, security & surveillance, technology and other tasks associated with the opening ofdestination resort.

    Project Category: FISCAL ANALYSIS and ECONOMIC IMPACT

    Client: Marriott Hotels

    Project: Market and Feasibility StudyLas Vegas Market

    Abstract:

    Marriott wished to review their current plans and determine the feasibility and financial

    contribution of a casino-hotel in Las Vegas. Tasks of this engagement included reviewing thecurrent project business plan and designs and provide comments regarding:

    Casino Hotel

    Retail Food And Beverage

    Entertainment Overall Design and Concept

    In addition, we determined the feasibility of maximizing gaming opportunities and destinationopportunities, reviewed facilities and amenity offerings and determined the financial impact andfeasibility of the proposed hotel operations.

    Project Category: Fiscal Analysis

    Client: A company with an opportunity to obtain a gaming license in Delaware for a potentialcasino location in Wilmington, DE.

    Project: Perform a feasibility study and assist in the high-level casino design

    Abstract:

    This study considered macro and micro economic factors, customer demographics, regionaltrends, future plans, current or proposed litigation, competition, project size, and many otherfactors in representing a comprehensive report. As part of these efforts, WhiteSand also created,updated and validated financial projections for the casino and various support operations includinghotel, food and beverage, retail, entertainment, golf, spa, and other amenities. The report was tobe used to secure financial commitments from public and private investors.

    Project Category: Fiscal Analysis

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    References

    Business Name Maryland Lottery and Gaming Control Agency

    Address Montgomery Park Business Center1800 Washington Blvd., Suite 330, Baltimore, MD 21230

    Contact Person Mr. Buddy Roogow, Lottery DirectorDC Lottery (formerly Executive Director of the Maryland Lottery)

    Phone Number (202) 645-8000

    Email Address [email protected]

    Date and

    Description of

    Services

    2009 - 20101. A comprehensive set of regulations and technical standards governingthe 15,000 video lottery terminals in five facilities within the State of Marylandauthorized in 2009; and2. Request for Proposals involving:

    (a) Video Lottery Operators Licenses;

    (b) Video Lottery Terminals; and(c) A Central Control Computer System.

    Business Name Pennsylvania Gaming Control Board

    Address P.O. Box 69060Harrisburg, Pennsylvania 17106

    Contact Person Kenneth T. McCabe, former Board Member

    Phone Number 724-272-1580Email Address [email protected]

    Description of

    Services

    Kenneth T. McCabe was an initial appointment to the Pennsylvania GamingControl Board and served two full terms on that Board. He was a Boardmember during the period Maureen Williamson served as Deputy ChiefCounsel for the PGCB and can speak to her regulatory expertise. As a Boardmember he also was very involved with the opening of Pennsylvania's firstcasino - Mohegan Sun at Pocono Downs - and, in that capacity had directexperience with WhiteSand who, as a consultant for Mohegan Sun, wasactively engaged in establishing many aspects of pre-opening compliance andcentral control computer system connectivity.

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    Business Name New Mexico Gaming Control Board

    Address 4900 Alameda Blvd NEAlbuquerque, NM 87113

    Contact Person India Hatch, Executive DirectorFormer Director of the New Mexico Racing Commission and the New Mexico

    Gaming CommissionPhone Number 505-476-5670 (Santa Fe)

    Email Address [email protected]

    Date and

    Description of

    Services

    The State of New Mexicos Racing Commission requested WhiteSand to review

    racetrack license applications, the potential licensees and their organizations andpartners, the designated locations the potential fiscal and economic impact oftheir respective offerings . The scope of work included the following:

    Review of multiple applications for a new racetrack and horse race Review of all applications and supplemental information Conducting financial analysis and test of applicantspersonal, business

    and projected racetrack financial records Visiting sites of all proposed racetrack locations Preparing a report comparing each applicant against objective criteria

    noting overall viability of applicants proposals Advising the Racing Commission as to suitability of each application Consulting with the Racing Commission as directed, but not making

    determination as to designation of license

    Business Name Atlantic City Convention and Visitors Authority

    Address 2314 Pacific AvenueAtlantic City, NJ 08401

    Contact Person Jeffrey Vasser, President

    Phone Number 609-449-2031

    Email Address [email protected]

    Description of

    Services

    WhiteSand conducted the Atlantic City Visitor Profile. WhiteSand surveyedmore than 3,400 visitors during their visit to measure their characteristics,activities, and attitudes. The report described the research results and discussed

    their implications for promoting tourism. The survey also provided informationto estimate the visits economic value and the impact of current and potentialcompetition on Atlantic City tourism.

    mailto:[email protected]:[email protected]
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    Business Name City of San Jose, California, Offices of the City Manager and City Attorney

    Address 200 E. Santa Clara Street, 16th FloorSan Jose, CA. 95113-1905

    Contact Person Edward K. Shikada, Assistant City Manager

    Phone Number 408-535-8190

    Email Address [email protected]

    Description of

    Services

    Since 2011 WhiteSand has had an ongoing consulting relationship with theCity of San Jose, California. Specific engagements have included acomprehensive review for the City Manager's Office of San Jose MunicipalCode Title 16 and the regulatory policies and procedures , a comprehensivereview of the City of San Jose Police Department's Division of GamingControl's ("DGC") organizational structure to assess the extent to which the

    DGC possesses the resources and skill sets necessary to implement theregulatory scheme as adopted or amended. And consultation and technicalsupport for the City Manager's Office with regard to cardroom permits, remotegaming venues and Litigation Support for the Office of the City Attorney inconnection with cardroom permit amendments and remote gaming venueapplications.

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    Pricing Matrix