White Paper - Smart Grid for Utilities

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    White Paper

    All contents are Copyright 1992-2008 Cisco Systems. Inc. All rights reserved. This document is Cisco Public Information. Page 1 of 8

    Utility companies are rapidly advancing into a new era. Driven by a complex

    interaction of pressures, a higher level of operational control and systems

    manageability has become paramount for electricity, natural gas, and fresh or waste

    water companies. These sectors depend partly on assets that may be half-a-century

    old and more. Yet the time-honored ruleNever Touch a Running Systemnolonger guarantees a smooth ride.

    The new world in which utilities find themselves is shaped by multiple factors, some

    almost unimaginable a generation ago, which are now combining to accelerate the

    pace of transformation. This White Paper will take as its primary focus the electricity

    supply industry; but while each utility sector differs markedly in its specifics, there

    are clear common themes, and emerging new imperatives, that cut across them all.

    How Ciscos Real-Time IP SCADA Enables

    Utilities to Adopt a Smart Grid Approach

    and Master New Challenges in Control and

    Manageability

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    All contents are Copyright 1992-2008 Cisco Systems. Inc. All rights reserved. This document is Cisco Public Information. Page 2 of 8

    White Paper

    The Search for a Holistic Strategy to Manage Distributed Systems

    As anyone with senior operations management experience in the utilities will be aware, SCADA

    (Supervisory Control and Data Acquisition) caught on in the 1960s, to monitor and control

    remote systems more efficiently. It proved superior to the slow and labor-intensive traditional

    approachsending out engineers to make on-site checks and, after reporting back, carry outspecified operations as directed by remote central managers.

    SCADAs success generated many applications, including large-scale industrial and utility

    automation. Early systems were built on centralized, hierarchical models, largely dictated by

    mainframe computer technology. They diversified along non-standardized lines, proliferating

    into literally hundreds of proprietary protocols, and had the drawback of requiring a high level of

    human decision-making and information support.

    Todays SCADA systems combine legacy and modern technologies in the monitoring and

    control of numerous vital functionsto reset switches, start or stop motors, open or close valves,

    switch pumps on or off. They use both Ethernet and Internet technologies. Yet the concomitant

    Internet Protocols (IP) have arrived in much the same piecemeal fashion as was evident in the

    early days of SCADAs development.

    Ciscos Role in Raising the Potentialities of SCADA to a New Level

    Until recently, these hybrid systems have functioned quite well. Yet there are clear signs that the

    trusted methodologies of SCADA are coming under unprecedented strain. The causes include

    a number of high-profile, large-scale power outages in the electricity sector; diversification

    into new supply sources, coupled with new peaks in demand; regulatory changes, tailored to

    international markets; post-privatization commercial imperatives; and mounting pressure to

    reduce the carbon footprint.

    This has led to the emergence of the Smart Gridan intelligent electricity/communications

    infrastructure that can monitor its own health, alert officials immediately when problems arise,

    and automatically take corrective actions to prevent a local failure from escalating out of control.

    Cisco has therefore drawn on an unrivalled technical expertise, and its vision of the network

    as a platform, to offer the kind of real-time information monitoring and management control thatare becoming mandatory in an era of accelerating change. After intensive study of the evolving

    needs of the sector in the 21st century, Cisco solutions help enable modern utility companies to

    handle such demands comfortably.

    A simple but key insight underpins Ciscos approach: It is impossible to react to things we dont

    know; therefore, real-time information is a must in the modern utilities world.

    To develop practical solutions incorporating this truth, Ciscos starting point is to build on its

    market-leading expertise in converged IP networks. Its overriding aim in the utilities is to extend

    the granularity of SCADA monitoring and control systems to the fullest extent possible, like

    a nervous system reaching out to sense the bodys smallest skin-changes. And it is working

    closely with partners to ensure that all its solutions are fully aligned with the technologies and

    skill-sets of other major vendors offering specialized solutions, also tailored precisely to the

    requirements of utility customers.

    Based on a clear understanding that the utilities have distinctive characteristics and needs,

    Cisco has developed specialized products and solutions of its own. They range from

    ruggedized switches, capable of standing up to extremes of weather and temperature, to a plug-

    in device that converts more than 300 SCADA protocols, thus making all devices in a complex,

    multi-protocol system equally recognizable over a converged IP networkincluding equipment

    which may have been embedded in that system for decades.

    After building in the high levels of security required, utility companies can thus gain all the

    benefits of real-time IP SCADAwithout the trouble and expense of stripping out large

    quantities of legacy plant immediately. They can then upgrade their systems as and when

    budgetary or operational constraints determine, while taking full advantage of todays long

    term, continuing impact on Return On Investment (ROI)impossible in the old days of public

    ownership, with its cyclical, cost-plus formula for calculating permitted returns.

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    Electricity Supply and the Broader Picture for Utilities

    To the experienced eyes of senior utilities managers, charged with rising to the challenges of the

    21st Century, an overview of the pressures now facing electricity companies should suffice to

    reveal a number of significant parallels. In the electricity sector, they include:

    A series of cascading blackouts in the last five yearsin the US, Italy, France, Germany, and to

    a lesser extent Austria, the Netherlands and Australiawhich have brought close scrutiny of

    reliability issues from regulators and customers

    Regulatory changes in the wake of large-scale privatizations, which may in time entail both

    significant financial penalties for failure to meet preset targets and potential reward to those

    companies efficient enough to exceed them

    Enlarged transnational markets, coupled with rapid company growth by merger and

    acquisition, operating across more complex, heterogeneous environments

    Electricity demand rising at between four and seven per cent a year, with bigger demand

    spikes from power-hungry consumers making load-balancing a more demanding,

    unpredictable taskespecially when operating at higher capacity

    A shift away from the old unidirectional power transmission and distribution (T&D) model: asmultiple sources, from wind turbines to domestic solar panels, feed power into a bidirectional

    network, balancing the grid grows more complex.

    Mounting public and governmental demand for greener energy from sustainable sources,

    and for a reduced carbon footprint among electricity suppliers

    A mounting focus on ROI from private shareholders, requiring more effective and efficient use

    of network capacity as well as full optimization of asset lifecycles

    A growing need for fully traceable audit trails, with respect both to more rigorous compliance

    requirements and the commercial need for shareholder disclosure.

    European Markets: A Signpost for the Worlds Energy Future?

    Efficient transmission and distribution of electricity is a fundamental requirement for providing

    European citizens, societies and economies with essential energy resources. The need to

    renew Europes electricity networks, meet growing electricity demand, enable a trans-European

    electricity market, and integrate more sustainable generation resources (including renewable

    sources), presents major challenges. Research and development have an important role to play

    in addressing them.1

    The imperatives of the new era have been succinctly put by the European Commission. While

    Europes traditional electricity networks have provided the vital links between electricity

    producers and consumers with great success for decades, the fundamental architecture

    of these networks was developed to meet the needs of large, predominantly carbon-based

    generation technologies, located remotely from demand centers.

    But the energy challenges that Europe now faces are transforming the electricity generation

    landscape. The drive for lower-carbon generation technologies, combined with improved

    efficiency on the demand side, will enable customers to interact far more with the networks.

    More customer-centric networks are a key element in the way ahead.

    These fundamental changes present new opportunities and new challenges. In order to

    maximize the potential gains, operations directors in the electricity industry, in common

    with other utilities, need to look very closely at their communication networks. A new level of

    information and responsiveness is required. In a world of complex variables and changing

    demands, the ultimate prize will be to manage and control the grid in real time.

    In the classical early example of a transmission and distribution (T&D) network shown in Figure 1,

    the core backboneknown as transmissioncan be clearly identified as the most critical part

    of the network. In most settings, there would be connected several power plants (the ring) within

    a restricted area, linked in turn to the distribution branches (the tree). This architecture made for

    a simple, easily controlled infrastructure.

    White Paper

    1* Source: Janez Potocnik, Commissioner for Science and Research, European Technology Platform

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    As networks evolved, more local networks became connected to one another and a large,

    often heterogeneous electricity patchwork developed. Serious problems were frequentlyencountered at the edges of such interconnected systems, as the component networks had not

    originally been designed to carry high, or very high, voltages and currents.

    Another frequent challenge to the process of enlargement was to synchronize the variable

    frequencies of alternating current across larger areas. In a third stage, peak demand began

    to rise more steeply and to spike more savagely, in consequence of the growing economic

    prosperity in the developed nations. Changing demand profiles added further uncertainty, and

    balancing the grid became a very complex issue indeed.

    From a technical perspective, the key development that will determine the shape of things

    to come in the electricity sector is the rise of distributed power generation. Today, power is

    fed in from multiple sources and in variable amounts, which may be injected into the grid at

    unforeseen times, as shown in Figure 2. This also creates a network in which power flows two

    waysupstream as well as downand this, in turn, raises a whole new set of complex grid-balancing, management, and control issues. The newer power sources include:

    Solar cells: More and more installations are being made at domestic premises, offices and

    factories; likely in future to be grouped on extensive photovoltaic cell farms, which may be

    situated in other countries with longer sunshine hours

    Wind Turbines: An increasingly popular approach to power generation on grounds of

    sustainability, wind-turbines are located on wind farms both on- and off-shore; in fact, wind-

    power has been used to produce electricity for 100 years

    Fuel Cells: Like batteries that never run down as long as they are supplied with a fuel source

    and an oxidizing agent, fuel cells are coming into greater use because they avoid the pollutant

    effects and inefficiencies of combustion-based generation

    White Paper

    Power

    substation

    High voltage

    transmission lines

    Transmission

    substation

    Power plant

    Transformer

    Powerpoles

    Transformerdrum

    Houses

    Electricity T&D Network

    Figure 1: The traditional system for generating electricity and distributing it to customers

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    Combined Heat & Power: A highly efficient way to use both fossil and renewable resources,

    CHP generates usable heat and power in a single process. It can be combined with cooling

    (CCHP) and contributes to improved sustainability.

    Electricity Storage: While electricity has a shelf-life of zero, sub-surface hydro-installations

    are being developed to store energy generated at off-peak times for later use, wheneveradditional power is needed in the network.

    The combined effect of such additional power generation sources and new storage techniques,

    along with others that may come to prominence in the future, is to produce a vastly more

    complex infrastructureand a corresponding leap in the number of variables that have to be

    juggled simultaneously to maintain the critical state of grid balance.

    All of this points to a need for fresh thinking on management and control issues. Yet because

    electricity networks developed slowly, over decades, many companies did not see a compelling

    need to achieve total control and manageability of their assets. Hence the saying, Never touch

    a running system. For in spite of far-reaching changesin their business models, in patterns

    of ownership and regulation, in the nature and size of their marketselectricity companies still

    have one overriding goal: to Keep The Lights On, 24/7.

    Unsurprisinglyand, on the face of it, not unreasonablymany have traditionally believed they

    could not afford to be frontrunners in technology, in case they jeopardized the stability of their

    operations. Why spend money if the ROI was not clear? In the old days, there was next to no

    competition, and no mandatory regulations forcing electricity providers to make fundamental

    changes. In the absence of such pressures, little changed.

    White Paper

    Figure 2: Multiple power generation sources and bi-directional networks usher in a new era

    Central power plant

    Offices

    Houses

    Storage

    Micro

    turbines

    CHP

    Fuel cells

    Industrial plant

    Wind turbines

    Virtual power plant

    Electricity T&D Network in a New World

    Source: European Commision, European Technology Platform

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    Why the Electricity Industry Is Being Forced to Rethink Information Use

    During the last five years, the loudest and most high-profile wake-up call for European electricity

    companies has been a series of major cascading blackouts (in which the failure of a single sub-

    station quickly overloads neighboring facilities, gathering an exponential momentum). In some

    cases, large areas were left without power for more than 24 hours.

    Such events have occurred in the US, as well as in Italy, Germany/France, Austria and the

    Netherlands. New European Union regulations will require improvement of management and

    control standards to prevent cascading outages, including an effective back-up solution. All

    European countries need to have a plan in place by July 2008.

    Both North American and European regulators also wish to ensure that utilities are running their

    entire infrastructuresfrom generation, to transmission and distribution, to customer delivery

    as close to full capacity as they responsibly can. Both European regulation and the European

    marketplace are acquiring increasingly pan-European dimensions, with the advisory European

    Regulators Group for Electricity and Gas (ERGEG) set up in 2003, and the Single European

    Market in Electricity gathering pace.

    The forces of cost control, performance-based rates and deregulation have become anirresistible combination, driving the need for improved operations management. Today, as a

    result, IP-based SCADA is viewed as a vital tool that will enable utilities to take control of their

    distribution networks as never before.

    IP SCADA meets a pressing need for more accurate monitoring and measurement, yielding full

    management and control of utility networks of many different kinds.

    For the electricity companies, only this will enable them to initiate the swift and timely sequence

    of actions needed to prevent further cascading outagesevents that happen so fast that

    human response times can rarely keep up. In short, they need to incorporate the current control

    systems they use in substationsoften SCADA-basedinto unified, real time, central control,

    at the same time as handling complex, bidirectional energy flows and updating the accuracy of

    their accounting and billing to 21st century standards.

    Ciscos Incremental IP Program for Process Control and Communication

    When considering the potential benefits of implementing a system capable of managing all

    SCADA-enabled devices over a single, converged IP Network, utility companies need to ask a

    series of key questions before accepting the case as proven. They include:

    How will business processes be enabled?

    What are the current vulnerabilities and how will a secure architecture mitigate them?

    What are the key business benefits when constructing the value case for change?

    How will the change impact command, control and decision rights?

    What are the lessons learned from Cisco and from other industries?

    In the electricity network, the transmission (high-voltage) networks and distribution (medium- to

    low-voltage) networks carry electricity to the end user, domestic or commercial, who is usually

    equipped with a metering device. Optimum systems control, offering the highest possible

    granularity of information, is attained only when all metering devices and substations are

    included in one integrated control system. This requires the large-scale introduction of smart

    meters in homes and businesses.

    Even if an organizations initial focus extends no further than the control systems used in

    substations, however, once all the data from these SCADA-based systems becomes available

    in real time, the grid is protected from cascading outages. Automatic shut-offs take less than a

    secondat least ten times faster than a human operator; large-scale electrical blackouts should

    be a thing of the past. Other streams of real-time information convert into an easily readable

    pictorial form for closer monitoring and management.

    All contents are Copyright 1992-2008 Cisco Systems. Inc. All rights reserved. This document is Cisco Public Information. Page 6 of 8

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    White Paper

    Many suppliers of Intelligent Electronic Devices (IED) or complete SCADA systems today offer

    their products with IP connectivity as standard. Integration of such devices into an IP SCADA

    network is usually unproblematic. Yet there are numerous older systems embedded in utility

    networks, with many substations using systems and technologies that are more than ten years

    oldover 30 is not uncommon. These systems are unlikely to be changed in the short term, on

    grounds of cost alone.

    Such systems communicate serially, often using proprietary protocols. However, Cisco makes

    it possible to integrate these old environments into a converged IP network without making any

    other changes. Utilities can reap the benefits of an integrated management and control network

    without further upgrades to current environments.

    Where investment protection is a key issue, therefore, Cisco delivers a seamless migration

    path. It enables operators to carry on using older, non-IP control systems, and at a later stage, to

    incorporate new IP based-equipment after renewals or refurbishments, as shown in Figure 3.

    Cisco is also keenly aware of IT security threats facing utility companies, from malware or insider

    interference to hackers and even, potentially, terrorists. The company has identified over a

    dozen key utility company vulnerabilities in order to help its utility customers reduce or eliminate

    them. Cisco is also sensitive to the fact that utility companies are understandably cautious of any

    inherent weaknesses in their existing configurations of hardware and software. Ciscos holistic,

    end-to-end approach to securitythe creation of a Cisco Self-Defending Networkprovides

    industry-leading protection against such threats, across all network end-points.

    In an increasingly complex world, Cisco has also recognized the need to work with partners to

    deliver total solutions. It has formed alliances with leading companies that serve the Utility sector

    to offer proven solutions that meet real business need.

    All contents are Copyright 1992-2008 Cisco Systems. Inc. All rights reserved. This document is Cisco Public Information. Page 7 of 8

    Old Sub Station

    New Sub Station

    Utility CompliantDevice

    RTU of SCADA

    Access Point

    IP Phone

    Magnetic

    Door Lock

    Security Camera

    Other Services

    X

    Figure 3: How Ciscos IP SCADA enables utilities to integrate old and new equipment in one system

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    White Paper

    Conclusion

    In the electricity industry, Cisco believes IT has today left the building transforming itself into a

    key enabler of vastly improved sense and response capabilities that extend throughout the T&D

    network. The transition will ensure that energy companies can connect, collaborate and compete

    on a much larger scale than any historically required of them.

    Converged, secure and robust IP networks are now the key to delivering full process control,

    high safety standards, and essential enterprise information to key decision makers. A converged

    information network architecture provisions not only SCADA, with full data and virtual security; it

    also potentiates new services such as voice (Unified Communications), video surveillance, and

    physical security using automated magnetic locks to keep out intruders.

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    For More Information

    To find out more about the benefits of the superior management,

    monitoring, control and responsiveness enabled by Cisco real-time

    IP SCADA, please contact:

    Arjen Zwaag [email protected]

    or

    Stuart Robinson [email protected]