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7/27/2019 White Paper - Smart Grid for Utilities
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White Paper
All contents are Copyright 1992-2008 Cisco Systems. Inc. All rights reserved. This document is Cisco Public Information. Page 1 of 8
Utility companies are rapidly advancing into a new era. Driven by a complex
interaction of pressures, a higher level of operational control and systems
manageability has become paramount for electricity, natural gas, and fresh or waste
water companies. These sectors depend partly on assets that may be half-a-century
old and more. Yet the time-honored ruleNever Touch a Running Systemnolonger guarantees a smooth ride.
The new world in which utilities find themselves is shaped by multiple factors, some
almost unimaginable a generation ago, which are now combining to accelerate the
pace of transformation. This White Paper will take as its primary focus the electricity
supply industry; but while each utility sector differs markedly in its specifics, there
are clear common themes, and emerging new imperatives, that cut across them all.
How Ciscos Real-Time IP SCADA Enables
Utilities to Adopt a Smart Grid Approach
and Master New Challenges in Control and
Manageability
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All contents are Copyright 1992-2008 Cisco Systems. Inc. All rights reserved. This document is Cisco Public Information. Page 2 of 8
White Paper
The Search for a Holistic Strategy to Manage Distributed Systems
As anyone with senior operations management experience in the utilities will be aware, SCADA
(Supervisory Control and Data Acquisition) caught on in the 1960s, to monitor and control
remote systems more efficiently. It proved superior to the slow and labor-intensive traditional
approachsending out engineers to make on-site checks and, after reporting back, carry outspecified operations as directed by remote central managers.
SCADAs success generated many applications, including large-scale industrial and utility
automation. Early systems were built on centralized, hierarchical models, largely dictated by
mainframe computer technology. They diversified along non-standardized lines, proliferating
into literally hundreds of proprietary protocols, and had the drawback of requiring a high level of
human decision-making and information support.
Todays SCADA systems combine legacy and modern technologies in the monitoring and
control of numerous vital functionsto reset switches, start or stop motors, open or close valves,
switch pumps on or off. They use both Ethernet and Internet technologies. Yet the concomitant
Internet Protocols (IP) have arrived in much the same piecemeal fashion as was evident in the
early days of SCADAs development.
Ciscos Role in Raising the Potentialities of SCADA to a New Level
Until recently, these hybrid systems have functioned quite well. Yet there are clear signs that the
trusted methodologies of SCADA are coming under unprecedented strain. The causes include
a number of high-profile, large-scale power outages in the electricity sector; diversification
into new supply sources, coupled with new peaks in demand; regulatory changes, tailored to
international markets; post-privatization commercial imperatives; and mounting pressure to
reduce the carbon footprint.
This has led to the emergence of the Smart Gridan intelligent electricity/communications
infrastructure that can monitor its own health, alert officials immediately when problems arise,
and automatically take corrective actions to prevent a local failure from escalating out of control.
Cisco has therefore drawn on an unrivalled technical expertise, and its vision of the network
as a platform, to offer the kind of real-time information monitoring and management control thatare becoming mandatory in an era of accelerating change. After intensive study of the evolving
needs of the sector in the 21st century, Cisco solutions help enable modern utility companies to
handle such demands comfortably.
A simple but key insight underpins Ciscos approach: It is impossible to react to things we dont
know; therefore, real-time information is a must in the modern utilities world.
To develop practical solutions incorporating this truth, Ciscos starting point is to build on its
market-leading expertise in converged IP networks. Its overriding aim in the utilities is to extend
the granularity of SCADA monitoring and control systems to the fullest extent possible, like
a nervous system reaching out to sense the bodys smallest skin-changes. And it is working
closely with partners to ensure that all its solutions are fully aligned with the technologies and
skill-sets of other major vendors offering specialized solutions, also tailored precisely to the
requirements of utility customers.
Based on a clear understanding that the utilities have distinctive characteristics and needs,
Cisco has developed specialized products and solutions of its own. They range from
ruggedized switches, capable of standing up to extremes of weather and temperature, to a plug-
in device that converts more than 300 SCADA protocols, thus making all devices in a complex,
multi-protocol system equally recognizable over a converged IP networkincluding equipment
which may have been embedded in that system for decades.
After building in the high levels of security required, utility companies can thus gain all the
benefits of real-time IP SCADAwithout the trouble and expense of stripping out large
quantities of legacy plant immediately. They can then upgrade their systems as and when
budgetary or operational constraints determine, while taking full advantage of todays long
term, continuing impact on Return On Investment (ROI)impossible in the old days of public
ownership, with its cyclical, cost-plus formula for calculating permitted returns.
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All contents are Copyright 1992-2008 Cisco Systems. Inc. All rights reserved. This document is Cisco Public Information. Page 3 of 8
Electricity Supply and the Broader Picture for Utilities
To the experienced eyes of senior utilities managers, charged with rising to the challenges of the
21st Century, an overview of the pressures now facing electricity companies should suffice to
reveal a number of significant parallels. In the electricity sector, they include:
A series of cascading blackouts in the last five yearsin the US, Italy, France, Germany, and to
a lesser extent Austria, the Netherlands and Australiawhich have brought close scrutiny of
reliability issues from regulators and customers
Regulatory changes in the wake of large-scale privatizations, which may in time entail both
significant financial penalties for failure to meet preset targets and potential reward to those
companies efficient enough to exceed them
Enlarged transnational markets, coupled with rapid company growth by merger and
acquisition, operating across more complex, heterogeneous environments
Electricity demand rising at between four and seven per cent a year, with bigger demand
spikes from power-hungry consumers making load-balancing a more demanding,
unpredictable taskespecially when operating at higher capacity
A shift away from the old unidirectional power transmission and distribution (T&D) model: asmultiple sources, from wind turbines to domestic solar panels, feed power into a bidirectional
network, balancing the grid grows more complex.
Mounting public and governmental demand for greener energy from sustainable sources,
and for a reduced carbon footprint among electricity suppliers
A mounting focus on ROI from private shareholders, requiring more effective and efficient use
of network capacity as well as full optimization of asset lifecycles
A growing need for fully traceable audit trails, with respect both to more rigorous compliance
requirements and the commercial need for shareholder disclosure.
European Markets: A Signpost for the Worlds Energy Future?
Efficient transmission and distribution of electricity is a fundamental requirement for providing
European citizens, societies and economies with essential energy resources. The need to
renew Europes electricity networks, meet growing electricity demand, enable a trans-European
electricity market, and integrate more sustainable generation resources (including renewable
sources), presents major challenges. Research and development have an important role to play
in addressing them.1
The imperatives of the new era have been succinctly put by the European Commission. While
Europes traditional electricity networks have provided the vital links between electricity
producers and consumers with great success for decades, the fundamental architecture
of these networks was developed to meet the needs of large, predominantly carbon-based
generation technologies, located remotely from demand centers.
But the energy challenges that Europe now faces are transforming the electricity generation
landscape. The drive for lower-carbon generation technologies, combined with improved
efficiency on the demand side, will enable customers to interact far more with the networks.
More customer-centric networks are a key element in the way ahead.
These fundamental changes present new opportunities and new challenges. In order to
maximize the potential gains, operations directors in the electricity industry, in common
with other utilities, need to look very closely at their communication networks. A new level of
information and responsiveness is required. In a world of complex variables and changing
demands, the ultimate prize will be to manage and control the grid in real time.
In the classical early example of a transmission and distribution (T&D) network shown in Figure 1,
the core backboneknown as transmissioncan be clearly identified as the most critical part
of the network. In most settings, there would be connected several power plants (the ring) within
a restricted area, linked in turn to the distribution branches (the tree). This architecture made for
a simple, easily controlled infrastructure.
White Paper
1* Source: Janez Potocnik, Commissioner for Science and Research, European Technology Platform
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All contents are Copyright 1992-2008 Cisco Systems. Inc. All rights reserved. This document is Cisco Public Information. Page 4 of 8
As networks evolved, more local networks became connected to one another and a large,
often heterogeneous electricity patchwork developed. Serious problems were frequentlyencountered at the edges of such interconnected systems, as the component networks had not
originally been designed to carry high, or very high, voltages and currents.
Another frequent challenge to the process of enlargement was to synchronize the variable
frequencies of alternating current across larger areas. In a third stage, peak demand began
to rise more steeply and to spike more savagely, in consequence of the growing economic
prosperity in the developed nations. Changing demand profiles added further uncertainty, and
balancing the grid became a very complex issue indeed.
From a technical perspective, the key development that will determine the shape of things
to come in the electricity sector is the rise of distributed power generation. Today, power is
fed in from multiple sources and in variable amounts, which may be injected into the grid at
unforeseen times, as shown in Figure 2. This also creates a network in which power flows two
waysupstream as well as downand this, in turn, raises a whole new set of complex grid-balancing, management, and control issues. The newer power sources include:
Solar cells: More and more installations are being made at domestic premises, offices and
factories; likely in future to be grouped on extensive photovoltaic cell farms, which may be
situated in other countries with longer sunshine hours
Wind Turbines: An increasingly popular approach to power generation on grounds of
sustainability, wind-turbines are located on wind farms both on- and off-shore; in fact, wind-
power has been used to produce electricity for 100 years
Fuel Cells: Like batteries that never run down as long as they are supplied with a fuel source
and an oxidizing agent, fuel cells are coming into greater use because they avoid the pollutant
effects and inefficiencies of combustion-based generation
White Paper
Power
substation
High voltage
transmission lines
Transmission
substation
Power plant
Transformer
Powerpoles
Transformerdrum
Houses
Electricity T&D Network
Figure 1: The traditional system for generating electricity and distributing it to customers
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All contents are Copyright 1992-2008 Cisco Systems. Inc. All rights reserved. This document is Cisco Public Information. Page 5 of 8
Combined Heat & Power: A highly efficient way to use both fossil and renewable resources,
CHP generates usable heat and power in a single process. It can be combined with cooling
(CCHP) and contributes to improved sustainability.
Electricity Storage: While electricity has a shelf-life of zero, sub-surface hydro-installations
are being developed to store energy generated at off-peak times for later use, wheneveradditional power is needed in the network.
The combined effect of such additional power generation sources and new storage techniques,
along with others that may come to prominence in the future, is to produce a vastly more
complex infrastructureand a corresponding leap in the number of variables that have to be
juggled simultaneously to maintain the critical state of grid balance.
All of this points to a need for fresh thinking on management and control issues. Yet because
electricity networks developed slowly, over decades, many companies did not see a compelling
need to achieve total control and manageability of their assets. Hence the saying, Never touch
a running system. For in spite of far-reaching changesin their business models, in patterns
of ownership and regulation, in the nature and size of their marketselectricity companies still
have one overriding goal: to Keep The Lights On, 24/7.
Unsurprisinglyand, on the face of it, not unreasonablymany have traditionally believed they
could not afford to be frontrunners in technology, in case they jeopardized the stability of their
operations. Why spend money if the ROI was not clear? In the old days, there was next to no
competition, and no mandatory regulations forcing electricity providers to make fundamental
changes. In the absence of such pressures, little changed.
White Paper
Figure 2: Multiple power generation sources and bi-directional networks usher in a new era
Central power plant
Offices
Houses
Storage
Micro
turbines
CHP
Fuel cells
Industrial plant
Wind turbines
Virtual power plant
Electricity T&D Network in a New World
Source: European Commision, European Technology Platform
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Why the Electricity Industry Is Being Forced to Rethink Information Use
During the last five years, the loudest and most high-profile wake-up call for European electricity
companies has been a series of major cascading blackouts (in which the failure of a single sub-
station quickly overloads neighboring facilities, gathering an exponential momentum). In some
cases, large areas were left without power for more than 24 hours.
Such events have occurred in the US, as well as in Italy, Germany/France, Austria and the
Netherlands. New European Union regulations will require improvement of management and
control standards to prevent cascading outages, including an effective back-up solution. All
European countries need to have a plan in place by July 2008.
Both North American and European regulators also wish to ensure that utilities are running their
entire infrastructuresfrom generation, to transmission and distribution, to customer delivery
as close to full capacity as they responsibly can. Both European regulation and the European
marketplace are acquiring increasingly pan-European dimensions, with the advisory European
Regulators Group for Electricity and Gas (ERGEG) set up in 2003, and the Single European
Market in Electricity gathering pace.
The forces of cost control, performance-based rates and deregulation have become anirresistible combination, driving the need for improved operations management. Today, as a
result, IP-based SCADA is viewed as a vital tool that will enable utilities to take control of their
distribution networks as never before.
IP SCADA meets a pressing need for more accurate monitoring and measurement, yielding full
management and control of utility networks of many different kinds.
For the electricity companies, only this will enable them to initiate the swift and timely sequence
of actions needed to prevent further cascading outagesevents that happen so fast that
human response times can rarely keep up. In short, they need to incorporate the current control
systems they use in substationsoften SCADA-basedinto unified, real time, central control,
at the same time as handling complex, bidirectional energy flows and updating the accuracy of
their accounting and billing to 21st century standards.
Ciscos Incremental IP Program for Process Control and Communication
When considering the potential benefits of implementing a system capable of managing all
SCADA-enabled devices over a single, converged IP Network, utility companies need to ask a
series of key questions before accepting the case as proven. They include:
How will business processes be enabled?
What are the current vulnerabilities and how will a secure architecture mitigate them?
What are the key business benefits when constructing the value case for change?
How will the change impact command, control and decision rights?
What are the lessons learned from Cisco and from other industries?
In the electricity network, the transmission (high-voltage) networks and distribution (medium- to
low-voltage) networks carry electricity to the end user, domestic or commercial, who is usually
equipped with a metering device. Optimum systems control, offering the highest possible
granularity of information, is attained only when all metering devices and substations are
included in one integrated control system. This requires the large-scale introduction of smart
meters in homes and businesses.
Even if an organizations initial focus extends no further than the control systems used in
substations, however, once all the data from these SCADA-based systems becomes available
in real time, the grid is protected from cascading outages. Automatic shut-offs take less than a
secondat least ten times faster than a human operator; large-scale electrical blackouts should
be a thing of the past. Other streams of real-time information convert into an easily readable
pictorial form for closer monitoring and management.
All contents are Copyright 1992-2008 Cisco Systems. Inc. All rights reserved. This document is Cisco Public Information. Page 6 of 8
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White Paper
Many suppliers of Intelligent Electronic Devices (IED) or complete SCADA systems today offer
their products with IP connectivity as standard. Integration of such devices into an IP SCADA
network is usually unproblematic. Yet there are numerous older systems embedded in utility
networks, with many substations using systems and technologies that are more than ten years
oldover 30 is not uncommon. These systems are unlikely to be changed in the short term, on
grounds of cost alone.
Such systems communicate serially, often using proprietary protocols. However, Cisco makes
it possible to integrate these old environments into a converged IP network without making any
other changes. Utilities can reap the benefits of an integrated management and control network
without further upgrades to current environments.
Where investment protection is a key issue, therefore, Cisco delivers a seamless migration
path. It enables operators to carry on using older, non-IP control systems, and at a later stage, to
incorporate new IP based-equipment after renewals or refurbishments, as shown in Figure 3.
Cisco is also keenly aware of IT security threats facing utility companies, from malware or insider
interference to hackers and even, potentially, terrorists. The company has identified over a
dozen key utility company vulnerabilities in order to help its utility customers reduce or eliminate
them. Cisco is also sensitive to the fact that utility companies are understandably cautious of any
inherent weaknesses in their existing configurations of hardware and software. Ciscos holistic,
end-to-end approach to securitythe creation of a Cisco Self-Defending Networkprovides
industry-leading protection against such threats, across all network end-points.
In an increasingly complex world, Cisco has also recognized the need to work with partners to
deliver total solutions. It has formed alliances with leading companies that serve the Utility sector
to offer proven solutions that meet real business need.
All contents are Copyright 1992-2008 Cisco Systems. Inc. All rights reserved. This document is Cisco Public Information. Page 7 of 8
Old Sub Station
New Sub Station
Utility CompliantDevice
RTU of SCADA
Access Point
IP Phone
Magnetic
Door Lock
Security Camera
Other Services
X
Figure 3: How Ciscos IP SCADA enables utilities to integrate old and new equipment in one system
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All contents are Copyright 1992-2008 Cisco Systems. Inc. All rights reserved. This document is Cisco Public Information. Printed in the UK ES/10892/1207 Page 8 of 8
White Paper
Conclusion
In the electricity industry, Cisco believes IT has today left the building transforming itself into a
key enabler of vastly improved sense and response capabilities that extend throughout the T&D
network. The transition will ensure that energy companies can connect, collaborate and compete
on a much larger scale than any historically required of them.
Converged, secure and robust IP networks are now the key to delivering full process control,
high safety standards, and essential enterprise information to key decision makers. A converged
information network architecture provisions not only SCADA, with full data and virtual security; it
also potentiates new services such as voice (Unified Communications), video surveillance, and
physical security using automated magnetic locks to keep out intruders.
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For More Information
To find out more about the benefits of the superior management,
monitoring, control and responsiveness enabled by Cisco real-time
IP SCADA, please contact:
Arjen Zwaag [email protected]
or
Stuart Robinson [email protected]