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In thIs IssueWhat’s newupcoming eventsCase studiessummit RecapLicensee Corner
W h e r e l i f e i n t e r a c t s w i t h i n f r a s t r u c t u r e .
Spring 2013Newsletter
Contents
Case Study: Harbor Club Condos 6Nu Flow’s skilled technicians lined more than 3.5 miles of potable pipes within San Diego’s prominent 41-story residential towers. A repipe would have caused major destruction to these units, so Nu Line was the ideal pipe rehabilitation solution.
Nu Flow Earns Environmental Achievement Award 3Orange County/LA County Office Relocates 3
Events and Conferences 4 & 5BOMA Conference & Expo, Advanced Tech Training, Contractor Days
spring 2013
Case Study: Grocery Store 7Nu Drain was used to rehabilitate a failing drain line in this busy supermarket, preventing any business closure.
Licensee Summit Recap 8
Licensee Corner: Millwood Plumbing, Inc. 9Drain systems in a Georgia military base’s complex were rehabilitated by Millwood Plumbing, with the help of Nu Flow, with our non-destructive solutions. The property was preserved because of our unique and patented Nu Drain pipe lining system.
2Nu Flow Newsletter -Spring 2013 3Nu Flow Newsletter - Spring 2013
WHAT’S NEW
nu fLoW eaRns envIRonmentaL aChIevement aWaRdMay 10, 2013 – OSHAWA, ON – Nu Flow’s innovative green technologies used to rehabilitate the inner infrastructure of deteriorated or failing water piping systems within Durham Region, North America and abroad, have been recognized with an Environmental Achievement Award.
The awards reception was held Thursday, May 9, 2013 at the Durham Regional Headquarters in Whitby, ON. The goal of the awards program is to recognize individuals and organizations who dedicate their time to promote, preserve and enhance the region’s natural environment.
Cameron Manners and Nu Flow Technologies received the Eric Krause Innovative Plans/Policies/Initiatives Award, presented for forward-thinking efforts to encourage environmental change.
“I am very pleased to have received the Eric Krause Award,” said Nu Flow CEO Cameron Manners. “At Nu Flow, we strive to promote pipe lining in the most environmentally conscious manner possible. We are also proud to manufacture these technologies at our facility in Oshawa, Ontario.”
nu fLoW’s oRange County offICe ReLoCatesJUNE 4, 2013 - TUSTIN, CA – Nu Flow, the world leader for inside infrastructure rehabilitation, relocated its Rancho Santa Margarita, California, office to Tustin this week. Customers were the key focus for the move.
“The new Tustin location is more central to our customers and job sites in Orange County and Los Angeles County,” said Nu Flow CEO Cameron Manners. “It is more convenient for our customers and it will improve response times to our job sites.”
New Orange County/Los Angeles Office Location:1582 Parkway Loop, Suite J
Tustin, California 92780
events and Conferences: Boma every BuildingConference & expo
Nu Flow America attended the BOMA Every Building Conference & Expo in San Diego, California. While exhibiting to professionals in the property management industry, Nu Flow disseminated information regarding our unique, non-invasive and no-demolition pipe lining solutions and spoke with hundreds of people searching for pipe system rehabilitation solutions.
At our booth, Nu Flow sales associates met many property management professionals and engineers who are currently experiencing pipe system problems. Nu Flow salesmen explained the patented Nu Flow pipe lining processes, showed onlookers pipe samples and handed out flyers to best display our unique technologies’ capabilities.
The tradeshow, which ran June 23 through 25 at the San Diego Convention Center, had thousands of property managers and building engineers in attendance, as well as more than 400 exhibiting businesses.
advanced tech training
Give your technicians the confidence they need to install our pipe lining systems inside or outside of a building at our Advanced Tech Training program. These courses (July through September available) will give your technicians the tools they need to boost efficiency and put more profit in your pocket. Network with your fellow licensees and gain more resources than your competitors.
Please RSVP to your Account Manager now:1-800-834-9597 or [email protected]
events and Conferences: Contractor days
Join the Nu Flow Revolution!
Learn from the largest small diameter application company in the industry. Nu Flow has the right products, tools, technologies and support for your business. Isn’t it time you joined success?
Come see an introduction to our technologies, including Nu Drain and Nu Line at this year’s Contractor Days.
Take a look at some of our proprietary tools including the Microcutter cleaning and reinstatement (pneumatic and electric models), specialized cutting heads for both cleaning and reinstating, Scorpion Cutter, Mi-T cutter and Nu Cure hot water curing station.
Hear from technicians, salesmen, regional managers and other contractors currently using our systems! Understand what tools, technologies and resources, including sales, marketing and operational structure, we have at your disposal to help implement pipe lining into your business or to take it to the next level!
Join us on job walks and watch our technologies in action on current projects in various industries. You will watch our unique pipe lining processes and experience first-hand how it relates to your business.
Get involved with Nu Flow’s non-destructive and non-invasive solutions before your competition gets involved!
With the new "Reduction of Lead in Drinking Water Act" going into effect on January 4, 2014, does your business have the solutions to effectively get the lead out of your customers’ potable pipe systems? Provide your customers with proven solutions to protect them from lead and other chemicals that leach into their water. Our Nu Line potable pipe coating system has been third-party-tested to prevent lead leaching. Join us at Contractor Days to learn about our potable pipe lining solutions!
Inquire about Contractor Days today by e-mailing [email protected] or calling 1-800-834-9597. Limited spaces will be available.
Visit www.nuflowtech.com/partners/partnerevents.aspx for more information.
4Nu Flow Newsletter -Spring 2013 5Nu Flow Newsletter - Spring 2013
6Nu Flow Newsletter -Spring 2013 7Nu Flow Newsletter - Spring 2013
Case study: harbor Club Condominium Case study: grocery store
After this customer recently experienced a messy and costly repipe, it looked for non-destructive options to rehabilitate its tenant’s failing drain lines and carefully chose Nu Flow. Our flexible scheduling permitted technicians to line pipes while this grocery store was closed at night. Nu Flow’s unique, in-place structural liner was installed without causing any damage to the building, landscape or hardscape.
Project: Use Nu Drain to rehabilitate a failing grease drain line in a busy supermarket.
Customer: B&B Corporate Holdings owns and manages 20 Handy Food Stores, all of which are located in Florida, as well as manages approximately one million square feet of retail shopping space.
Site: A major grocery store that has been at its Tampa, Florida, location since 2006. The building was built in 1958.
System: Cast iron grease drain lines with diameters of 3" and 4". These pipes are more than 50 years old and are located beneath the slab and tile floors near the grocery store’s deli.
Problem: Upon inspection of the grease drain line, the bottom of the pipe line had eroded. These pipes are in use 15 hours every day so the customer needed the pipes to be rehabilitated without any disruption to normal operations.
Circumvention: The customer had a recent experience with a repipe for another tenant’s failing pipe line in another building and opted to find a non-destructive rehabilitation solution instead. But if the customer had chosen a traditional repipe to replace the eroded drain line, this grocery store would have had to close for several weeks while the pipes were dug out of the ground, replaced and then the surrounding area rebuilt. It would have been a monstrous project with a lot of costs for construction and business closure that the customer did not want its tenant to endure.
Solution: Skilled Nu Flow drain technicians worked at night while the supermarket was closed to ensure uninterrupted business operations. The Nu Drain system was installed using our Pull-in-Place structural liner. This epoxy-drenched liner was pulled into place using existing access points, which prevented the need for any destruction. Once the liner cured, a protective and seamless pipe-within-a-pipe was left in the host pipe system. This epoxy liner covers all breaches in pipe and will prevent erosion in the future.
Nu Flow’s innovative and non-destructive pipe lining technologies make pipe system rehabilitation easy on the customer. These unique and patented processes preserve our customers’ properties, as well as save them money, hassle and time.
“Nu Flow’s crew worked overnight while the store was closed and
repaired the line section by section, allowing continued, uninterrupted
operations for our tenant during their normal operating hours.
They completed the work ahead of schedule and on budget, and saved us a tremendous headache and cost versus an open cut approach. I can recommend them highly and know this will not be the last project they
tackle for B&B.”
-- Charlie Martin, Director of Constructionand Facilities,
B&B Corporate Holdings, Inc.
Grocery Store Stays Open During Nu Drain Process
Where life interacts with infrastructure.
North America: 1-800-834-9597 | International: 1-905-433-5510 [email protected] | www.nuflowtech.comp/n 620 v1
Nu Flow lined over 3.5 miles of potable pipes within twin residential skyscrapers in downtown San Diego, California. Our non-invasive epoxy coating system was applied in-place, which prevented destruction and water service disruption to these high-class homes.
Project: Use Nu Line to rehabilitate more than 3.5 miles of potable pipes throughout two 41-story residential buildings.
Customer: The HOA for the luxurious Harbor Club condominium towers. The residents in these prominent skyscrapers are high-status professionals, which include millionaires and professional athletes.
Site: Harbor Club Condominiums are twin, 41-story condominium towers in downtown San Diego, California. These elite buildings stand 424 feet tall each and were built in 1992. As the eighth tallest buildings in San Diego, the condo units have beautiful, scenic views of downtown, San Diego Bay and the Pacific Ocean.
System: More than 3.5 miles of hot and cold potable pipes in all floors in both buildings. These copper pipes have diameters from 1/2" to 5" and are hidden inside the ceilings and walls throughout the high-end finishes and fixtures.
Problem: The 20-year-old pipes experienced failures that are commonly seen in copper potable pipes. Expenses and inconvenience from the failures lead the HOA to research solutions.
Circumvention: If the HOA had chosen a repipe instead of Nu Flow’s non-invasive pipe lining solution, all of the potable pipes would have been removed, which would have resulted in major demolition to these high-scale, remodeled units. A lot of drywall, marble, custom finishes, fine woods, tile and mirrors would have been removed and then replaced. Repiping would have also taken at least twice as long to complete.
Solution: Nu Flow customized its usual potable lining procedure to ensure minimum disruption and overall satisfaction of the residents. The technicians provided all of the units with temporary water while their potable pipes were being cleaned and lined, preventing displacement of the residents. Technicians also overhauled all of the pipes in the residents’ showers, tubs and other plumbing fixtures that were in need of attention.
First, the potable system was thoroughly cleaned using an abrasive agent. Then, Nu Flow’s Nu Line epoxy coating was pushed through the pipes using clean, filtered and compressed air. The epoxy cured to form a smooth, protective barrier coating that will prevent pinhole leaks, corrosion and heavy metals leaching from the pipes. This innovative, non-invasive pipe lining method for potable pipe systems is unique to Nu Flow. Now the residents inside these luxurious twin towers can continue to enjoy their homes without fear of potable pipe system failures.
Nu Flow customized its usual potable lining procedure to ensure
minimum disruption and overall satisfaction of the residents. A traditional repipe would have
resulted in major demolition and would have taken at least twice as
long to complete.
Over 3.5 Miles of Potable Pipes Lined in Residential Skyscrapers
Where life interacts with infrastructure.
North America: 1-800-834-9597 | International: 1-905-433-5510 [email protected] | www.nuflowtech.comp/n 627 v1
nu flow tech Licensee summit Recap
Nu Flow Technology’s annual Licensee Summit, on May 6 and 7 in Las Vegas, was attended by more than 100 professionals in the pipe lining industry. The attendees represented more than 50 licensees throughout North America.
Participants learned Nu Flow’s successful business tactics to increase profits. Topics included the rebranding of our product lines and services (Nu Drain and Nu Line, as well as Nu Flow Residential Services and Nu Flow Commercial Services), job efficiencies, managing crews, the hand-off between sales and installation, selling technicians vs. salesman, budgeting and forecasting for profits, residential grass roots success, how to convince insurance companies to use our services, hiring a salesman and our new cleaning/reinstating tools.
We would like to thank our licensees who took the time to go to this summit. We invite all of our licensees to talk to their sales representatives about attending next year’s Licensee Summit.
Visit www.nuflowtech.com/partners/partnerevents.aspx to learn about future Nu Flow events.
8Nu Flow Newsletter -Spring 2013 9Nu Flow Newsletter - Spring 2013
Licensee Corner: Millwood Plumbing, Inc.
With more than 20 years experience in the plumbing industry, Millwood Plumbing, Inc. of Cartersville, Georgia acquired Nu Flow’s Nu Drain lining technology and now offers an excellent alternative to conventional drain pipe replacement.
Project: Receive on-site training from a Nu Flow Trainer for Nu Drain, while lining multi-unit complexes for a military base in Georgia.
System: The first unit of 80 was successfully lined with the support of Nu Flow. A total of 133 feet of 2" to 4" in diameter pipe was lined using the Pull-in-Place process during the training.
Situation: The military base was remodeling and updating the entire complex, in doing so they chose to use Nu Drain by Nu Flow to create a structural liner inside the existing pipe.
Solution: Millwood Plumbing was able to get hands-on training by a Nu Flow Trainer while completing a job for their customer. As an alternative to conventional drain replacement, which is costly, disruptive and messy, Nu Drain was used to line the pipes in-place, without the need to remove the entire existing drain pipe.
For more information on becoming a Certified Nu Flow Installer contact us today for your free Licensee Information Pack or to schedule a time to visit a Nu Flow Office for Contractor Days.
For more information on Millwood Plumbing, Inc., visit www.millwoodplumbing.net.
“I have never trained a better group of mechanically competent guys than Millwood
Plumbing. These guys will be extremely successful with Nu Drain!”
- Anthony Sablan, Nu Drain Trainer,Nu Flow
Pipes in Georgia Military Base Retrofitted with Nu Drain
Where life interacts with infrastructure.
North America: 1-800-834-9597 | International: 1-905-433-5510 [email protected] | www.nuflowtech.com
W h e r e l i f e i n t e r a c t s w i t h i n f r a s t r u c t u r e .
Contact InfoUS and Canada: 1-800-834-9597
International: [email protected] | www.nuflowtech.com
