knowyourlimit.ca olg.ca

When you are over your limit,helP is available

HELP

• CentreforAddictionandMentalHealth• OntarioProblemGamblingHelpline• OntarioProblemGambling

ResearchCentre• ResponsibleGamblingCouncil

What is Problem GamblinG?

Problem gambling is not just about the loss of money, but how it can negatively affect someone’s life. Gambling is a problem when it:

• Interfereswithwork,schoolorotheractivities• Causesfinancialproblems• Harmsthefamilyorotherrelationships

risk Factors?*Therearemanyriskfactorsforproblemgambling,thingsthatmakeapersonmorelikelytodevelopgamblingproblems.Youaremoreatriskif:

• Yougrewuparoundgambling• Youhadabigwinwhenstartingtogamble• Youhavemoneyproblems• Youthinkyouhaveasystemorwayof

gamblingthatincreasesyouroddsofwinning• Youhavehadarecentlossorchange

inyourlife• Youarelookingforrelieffromloneliness,

boredomordepression• Youaregamblingtocopewithhealth

concernsorphysicalpain• Youhave,orhavehad,alcohol,drugorother

mentalhealthproblems

*Source:CentreforAddictionandMentalHealth–takenfromthebrochure:ProblemGambling:TheIssues,theOptions

OLG acknOwLedGes the cOntributiOn Of the fOLLOwinG GrOuPs in the deveLOPment Of this brOchure:

OLGwantstopromoteabalancedapproachtogambling.Thisiswhyweencourageallplayerstoremembertheseimportanttips:

• Setalimityoucanafford,andsticktoit,eachtimeyougamble

• Considerthemoneyyouspendgamblingasthecostofyourentertainment

• Donotwithdrawmorethanyouroriginalgamblinglimitfromyourbankandcreditcards

• Donotborrowmoneyfromfamily,friendsoracquaintancestoplayatgamingfacilities.

• Takefrequentbreaks• Knowthemythsandfactsofgambling• Educateyourselfonhowthegamesyou

enjoywork• Seekcounsellingassistanceassoonas

youstartlosingmorethanyouintendedorcanafford

Thereareanumberofsignsthatmayindicateagamblingproblem,including:

• Constantlythinkingortalkingaboutgambling• Spendingmoretimeormoneyongambling

thanyoucanafford• Gamblingmoretowinbacklosesorgetout

offinancialtrouble• Borrowingmoneyorsellingthingstoget

moneyforgambling• Havingincreaseddebt,unpaidbills,orother

financialtroublesbecauseofgambling• Needingtogamblewithmoremoneyfor

longertogetthesamesenseofexcitement• Lyingabouthowmuchyougamble• Beingcriticizedbyothersabout

yourgambling• Allowinggamblingtoaffectyourfamily,job,

healthorfinances• Experiencingextremehighsfromwinsand

extremelowsfromlosses• Gamblingtoescapefromfeelingsof

loneliness,depression,stressorothernegativefeelings

• Feelingguiltyabouthowmuchyouhavelostgambling

• Hidingbills,pastduenotices,winningsorlossesfromyourpartnerorfamily

Ifyouidentifywithoneormoreofthesesigns,youmayhaveagamblingproblem.

*Source: ResponsibleGamingCouncil

siGNs that GamblinG is a Problem*

tiPs tO aVOiD GamblinG Problems

Spendinglessreducesyourriskofproblems

Spendingmoreincreasesyourriskofproblems

*Source: OntarioProblemGamblingResearchCentre

in OntariO, the averaGe GambLer sPends abOut 1% Of the famiLy's after tax incOme.*

if i am in financial trouble, what can i do?TheOPGHcanalsoprovidereferralstocreditanddebtcounsellingservicesinyourcommunity.Theseservicesprovidecounsellingandassistancewithdebtmanagementandprotectionoffamilyassetsforpeopleincrisis.

i’m concerned about my privacyConfidentialityofinformationisanessentialelementinalltreatmentservices.Personalinformationwillbekeptconfidential.Problemgamblingtreatmentprovidersarenottheretojudge,theyaretheretohelp.

Outside Ontario?YoucancontacttheOntario Problem Grambling helpline 519-439-0174www.opgh.on.ca

other information sourcesInadditiontotheOPGH,youcanfindotherinformation,news,researchandresourcesaboutgamblingandproblemgamblingonthefollowingwebsites:

TheCentreforAddictionandMentalHealthwww.problemgambling.ca

TheOntarioProblemGamblingResearchCentrewww.gamblingresearch.org

TheResponsibleGamblingCouncilwww.responsiblegambling.org

OLG'sResponsibleGamingwww.knowyourlimit.ca

hOW CaN i Get helP?

ServicesareavailableinmanycommunitiesacrossOntarioforpeopleexperiencinggamblingproblems.

Forservicesinyourarea,calltheOntarioProblemGamblingHelpline(OPGH)at1-888-230-3505orsearchtheOPGH’sonlineTreatmentDirectoryatwww.opgh.on.ca.Thishelplineisfree,confidential,anonymousandavailable24hoursaday,7daysaweek.Interpretationisavailableinover170differentlanguages.

Mostproblemgamblingtreatmentservices,fundedbytheMinistryofHealthandLong-termCare,involveindividualorgroupcounsellinginyourlocalcommunity.Servicesareconfidential.Appointmentscanusuallybearrangedintheevenings,ifneeded.Servicesareavailableforallagegroups,andareavailableforfamilymembersorfriendsofproblemgamblers.

Thereisnocostfortheseproblemgamblingservices.

TheOPGHalsohasinformationaboutself-helpgroupssuchasGamblersAnonymousandGam-Anoninyourcommunity.

YoumayalsowanttocheckwhetheryourplaceofworkhasanEmployeeAssistanceProgram(EAP)thatofferscounselling.

USresidentscancontactnational council on Problem Gambling helpline 1-800-522-4700

Thunder Bay

DetroitChicago

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Ottawa

Niagara FallsMilwaukeeBuffalo

Sault Ste. Marie

Grand Rapids

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Central east PinewoodCentre Ajax,ON AddictionServicesforYorkRegion(ASYR) Aurora,ON SimcoeOutreachServices(SOS) Barrie,ON FourCountiesAddictionServicesTeamInc.(FOURCAST) Peterborough,ON MnjikaningFirstNationAddictionsProgram Rama,ON

Central south St.Leonard’sCommunityServices Brantford,ON Alcohol,DrugandGamblingServices Hamilton,ON CommunityAddiction&MentalHealthServices (CAMHS)ofHaldimand&Norfolk Simcoe,ON CommunityAddictionServicesofNiagara St.Catharines,ON

Central West WilliamOslerHealthCentreAddictionsProgram Brampton,ON ADAPT(Alcohol,DrugandgamblingAssessment, PreventionandTreatmentProgram) Oakville,ON HomewoodCommunityAddictionServices(CADS) Guelph,ON St.Mary’sCounsellingService(SMCS) Kitchener,ON PeelAddictionAssessmentandReferralCentre(PAARC) Mississauga,ON

east AddictionsCentre(Hastings/PrinceEdwardCounties) Belleville,ON AddictionServicesofEasternOntario Cornwall,ON OptionsforChangeCommunityAddictions TreatmentServices Kingston,ON LennoxandAddingtonAddictionandCommunity MentalHealthServices Napanee,ON AddictionsandProblemGamblingServicesofOttawa Ottawa,ON AmethystWomen’sAddictionCentre Ottawa,ON LifestyleEnrichmentforSeniorAdults(LESA) Ottawa,ON RideauwoodAddictionandFamilyServices Ottawa,ON RenfrewCountyAlcohol,DrugandGambling AssessmentReferral Renfrew,ON TriCountyAddictionProgram SmithsFalls,ON

south West Chatham-KentAddictionProgram(C-KAP) Chatham,ON ChoicesforChange Clinton,ON AddictionServicesOfThamesValley(ADSTV) London,ON Grey-BruceCommunityHealthCorporationNew DirectionsforAlcoholDrugandGamblingProblems OwenSound,ON LambtonCountyAddictionServices Sarnia,ON ChoicesforChange:Alcohol,DrugandGambling CounsellingCentre Stratford,ON WindsorRegionalHospitalProblemGamblingServices Windsor,ON

toronto ChineseFamilyServicesofOntario Scarborough,ON COSTIFamilyCounsellingCentre Toronto,ON JeanTweedTreatmentCentre Toronto,ON ProblemGamblingService,CentreforAddiction andMentalHealth(CAMH) Toronto,ON

north AtikokanCommunityCounsellingServices Atikokan,ON AddictionOutreachMuskokaParrySound Bracebridge,ON DrydenRegionalMentalHealthandAddictionServices Dryden,ON RiversideCommunityAddictionServices FortFrances,ON NorthofSuperiorPrograms Longlac,ON NorthCochraneAddictionServicesInc.(NCAS) Kapuskasing,ON AddictionsServicesKenora Kenora,ON TimiskamingHealthUnitAddictionServices NewLiskeard,ON CommunityCounsellingCentreofNipissing NorthBay,ON CommunityCounsellingandAddictionServices (CCAS)–RedLake RedLake,ON CommunityCounsellingandAddictionServices (CCAS)–SiouxLookout SiouxLookout,ON SaultAreaHospital’sAddictionsTreatmentClinic SaultSte.Marie,ON HopitalRegionaldeSudburyRegionalHospital, MentalHealthandAddictionsProgram Sudbury,ON St.Joseph’sCareGroup ThunderBay,ON SouthCochraneAddictionServicesInc. Timmins,ON CounsellingCentreofEastAlgoma ElliotLake,ON

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TREATMENT PRovidERs in ontario

treatment Providers iN ONtariO

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centraL east centraL sOuth

Pinewood centre Ajax, ONTel: 905-683-5950TollFree: 1-888-881-8878Email: pinewood@durham.netWeb: www.pinewoodcentre.org

addiction services for york region (asyr)Aurora, ONTel: 905-841-7007ext322TollFree: 1-800-263-2288Email: asyr@asyr.caWeb: www.asyr.ca

simcoe Outreach services (sOs)Barrie, ONTel: 705-726-5033TollFree: 1-800-263-5060Web: www.simcoeoutreach.org

four counties addiction services team inc. (fOurcast)Peterborough, ONTel: 705-876-1292TollFree: 1-800-461-1909Email: fourcast@fourcast.caWeb: www.fourcast.ca

mnjikaning first nation addictions ProgramRama, ONTel: 705-325-3611Email: Liette.snache@mnjikaning.ca

st. Leonard’s community servicesBrantford, ONTel: 519-754-0253Email: addictions@st-leonards.comWeb: www.st-leonards.com

alcohol, drug and Gambling servicesHamilton, ONTel: 905-546-3606Email: adgs@hamilton.caWeb: www.hamilton.ca

ServicesavailableinEnglishandFrench

community addiction & mental health services (camhs) of haldimand & norfolkSimcoe, ONTel: 519-428-1805TollFree: 1-877-244-3094Email: addictions@haldimandnorfolk.orgWeb: www.camhs.ca

community addiction services of niagara St. Catharines, ONTel: 905-684-1859Email: info@nadas.on.caWeb: www.cas-nca

william Osler health centre addictions ProgramBrampton, ONTel: 905-796-3005Email: wendy_ross@oslerhc.orgWeb: www.williamoslerhc.on.ca

adaPt (alcohol, drug and Gambling assessment, Prevention and treatment Program)Oakville, ONTel: 905-639-6537Email: adapt@haltonadapt.orgWeb: www.haltonadapt.org

homewood community addiction services (cads)Guelph, ONTel: 519-836-5733Email: lacejani@homewood.orgWeb: www.homewood.org

st. mary’s counselling service (smcs)Kitchener, ONTel: 519-745-2585Email: smcsgamble@golden.netWeb: www.smgh.ca

Peel addiction assessment and referral centre (Paarc)Mississauga, ONTel: 905-629-1007ext.31Email: admin@paarc.comWeb: www.paarc.com

Servicesareavailableforolderadultsonly

addictions centre (hastings/Prince edward counties)Belleville, ONTel: 613-969-0077Email: ykarnik@addictionscentre.ca

addiction services of eastern Ontario Cornwall, ONTel: 613-936-9236ext.115TollFree: 1-800-272-1937Email: aseo@ontarioeast.netWeb: www.aseo-steo.org

ServicesareavailableinEnglishandFrench

Options for change community addictions treatment servicesKingston, ONTel: 613-546-1758Email: kelmer@options-for-change.orgWeb: www.fcmhs.ca

Lennox and addington addiction and community mental health servicesNapanee, ONTel: 613-354-7521TollFree: 1-800-267-7877Email: administrator@laacmhs.caWeb: www.laacmhs.ca

addictions and Problem Gambling services of OttawaOttawa, ONTel: 613-789-8941Email: intake@sandyhillchc.on.caWeb: www.sandyhillchc.on.ca

ServicesareavailableinEnglish,French,Italian,CantoneseandMandarin

amethyst women’s addiction centreOttawa, ONTel: 613-563-0363Email: amethyst@amethyst-ottawa.orgWeb: www.amethyst-ottawa.org

ServicesareavailableinEnglishandFrench

centraL west east

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Lifestyle enrichment for senior adults (Lesa)Ottawa, ONTel: 613-233-5430ext.2220TollFree: 1-87-795-8442Email: info@centretownchc.orgWeb: www.centretownchc.org

ServicesareavailableinEnglishandFrench

rideauwood addiction and family servicesOttawa, ONTel: 613-724-4881Email: rideauwood@rideauwood.orgWeb: www.rideauwood.org

ServicesareavailableinEnglish

renfrew county alcohol, drug and Gambling assessment referralRenfrew, ONTel: 613-432-9855TollFree: 1-800-265-0197Email: alcohol.referral@renfrewhosp.comWeb: www.renfrewhosp.com

tricounty addiction ProgramSmiths Falls, ONTel: 613-283-7723ext.303TollFree: 1-800-361-6948Email: tricas@tricas.on.caWeb: www.tricas.on.ca

chatham-kent addiction Program (c-kaP)Chatham, ONTel: 519-351-6144Email: mhs@ckha.on.caWeb: www.ckha.on.ca/mentalhealth/

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sOuth west

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choices for changeClinton, ONTel: 519-482-3416Tollfree: 1-877-218-0077Email: support@choicesforchange.caWeb: www.choicesforchange.ca

addiction services Of thames valley (adstv)London, ONTel: 519-673-3242ext.234Email: rpargeter@adstv.on.caWeb: www.adstv.on.ca

Grey-bruce community health corporation new directions for alcohol drug and Gambling ProblemsOwen Sound, ONTel: 519-371-1232TollFree: 1-800-265-3133Web: www.mhagb.ca

Lambton county addiction servicesSarnia, ONTel: 519-464-4400ext.5462Email: pstebbins@bluewaterhealth.caWeb: www.bluewaterhealth.ca

choices for change:alcohol, drug and Gambling counselling centreStratford, ONTel: 519-271-6730TollFree: 1-877-218-0077Email: support@choicesforchange.caWeb: www.choicesforchange.ca

windsor regional hospital Problem Gambling servicesWindsor, ONTel: 519-254-2112Email: probgamb@wrh.on.caWeb: www.gamblerhelp.ca

ServicesareavailableinEnglish,FrenchandItalianOffers24/7helplineResidentialtreatmentprogramavailable

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chinese family services of OntarioScarborough, ONTel: 416-979-8299Email: info@chinesefamilyso.comWeb: www.chinesefamilyso.com

ServicesareavailableinEnglish,CantoneseandMandarin

cOsti family counselling centreToronto, ONTel: 416-244-7714ext.272TollFree: 1-866-222-9993Email: gamblingservices@costi.orgWeb: www.costi.org

ServicesareavailableinEnglish,Italian,SpanishandPortuguese

Jean tweed treatment centreToronto, ONTel: 416-255-7359ext.222Email: info@jeantweed.comWeb: www.jeantweed.com

Residentialtreatmentprogramavailable

Problem Gambling service, centre for addiction and mental health (camh)Toronto, ONTel: 416-535-8501TollFree: 1-800-463-2338Email: gambling@camh.netWeb: www.problemgambling.ca

ServicesareavailableinEnglish,FrenchandFarsi.Alsooffersreferralstoproblemgamblingtreatmentin20otherlanguages

tOrOntO nOrth

atikokan community counselling servicesAtikokan, ONTel: 807-597-2724Email: communitycounselling@nwon.comWeb: www.aghospital.on.ca

addiction Outreach muskoka Parry soundBracebridge, ONTel: 705-645-1311TollFree: 1-800-668-5192Email: aomps@on.aibn.comWeb: www.aomps.com

dryden regional mental health and addiction servicesDryden, ONTel: 807-223-6678Web: www.dh.dryden.on.ca

riverside community addiction servicesFort Frances, ONTel: 807-274-4807Email: ccsfort@rhcf.on.ca

Web:www.riversidecommunitycounselling.on.ca

north of superior ProgramsLonglac, ONTel: 807-876-2235TollFree: 1-877-895-6677Email: admin@nosp.on.ca

ServicesareavailableinEnglishandFrench

north cochrane addiction services inc. (ncas)Kapuskasing, ONTel: 705-335-8408Email: ncasmc@ntl.aibn.com

ServicesareavailableinEnglishandFrench

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addictions services kenoraKenora, ONTel: 807-467-3555Email: ask@lwdh.on.caWeb: www.lwdh.on.ca

timiskaming health unit addiction servicesNew Liskeard, ONTel: 705-567-9355TollFree: 1-888-665-8888Email: colem@timiskaminghu.comWeb: www.timiskaminghu.com

ServicesareavailableinEnglishandFrench

community counselling centre of nipissingNorth Bay, ONTel: 705-472-6515Web: www.cccnip.com

ServicesareavailableinEnglish,FrenchandOjibway

community counselling and addiction services (ccas) – red LakeRed Lake, ONTel: 807-727-1100Email: ccas.redlake@shaw.caWeb: www.redlakehospital.ca

community counselling and addiction services (ccas) – sioux LookoutSioux Lookout, ONTel: 807-737-1275TollFree: 1-877-737-1275Email: ccas@dryden.netWeb: www.slmhc.on.ca

ServicesareavailableinEnglishandOjicree

nOrth con't

sault area hospital’s addictions treatment clinicSault Ste. Marie, ONTel: 705-759-6684Web: www.sah.on.ca

hopital regional de sudbury regional hospital, mental health and addictions ProgramSudbury, ONTel: 705-523-4988ext.4231TollFree: 1-800-668-8537Web: www.hrsrh.on.ca

ServicesavailableinEnglishandFrench

st. Joseph’s care GroupThunder Bay, ONTel: 807-343-2425Web: www.mha.sjcg.net

Residentialtreatmentprogramavailable

south cochrane addiction services inc.Timmins, ONTel: 705-264-5202Email: scasinc@ntl.sympatico.ca

ServicesareavailableinEnglish,French,CreeandOjibway

counselling centre of east algomaElliot Lake, ONTel: 705-848-2585Email: elflc@vianet.caWeb: www.counsellingeastalgoma.ca

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OLGCasinos,SlotsandResortCasinosofferaSelf-Exclusionprogramforpeoplewhowanttotakeabreakfromgambling.EveryonewhoenterstheprogrammakesawrittencommitmenttostayawayfromallOLGgamingfacilitiesinOntario.

Tosupportsomeonewhochoosestoself-exclude,OLGstopsmailingmarketingandpromotionalmaterialsandprovidesinformationaboutlocaltreatmentandothersocialservices.

Patronscansignuptoself-excludeinpersonatanyOntariogamingfacilityandatselecttreatmentfacilitiesacrosstheprovince.Forinformationaboutthisprogram,visitanon-siteResponsibleGamingResourceCentreorcontactsecurityatyourlocalgamingfacility.

Forthemostup-to-dateinformationaboutproblemgamblingservicescalltheOntarioProblemGamblingHelplineat1-888-230-3505.

sELF- eXclusion

OLG wants tO keeP PeOPLe infOrmed abOut OPtiOns avaiLabLe shOuLd they exPerience PrObLems with GambLinG.

Ontario Problem Gambling HelplineLa Ligne ontarienne d’aide sur le jeu problématique

Pour obtenir cette brochure en français,téléphonez au 1-800-387-0098

March 2011

the next step is up to you!

knowyourlimit.ca olg.ca