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What’s the Hang Up?Overcoming common gaps to meet the
national accreditation standards
Presenters: Leslie Akin, Katie Amaya, Shylo Dennison, Heather Weir
Agenda
• Accreditation Overview (10 min)• Conversation Cafe - 4 groups (20 minutes each)
• Strategic Planning• Workforce Development• Performance Management• Quality Improvement
• Report Outs (10 minutes)• Resources (10 minutes)• Questions (10 minutes)
Accreditation in the US
Accreditation in Colorado - 2014
Nationwide, 39% (121 million
residents) are covered by an accredited health
department
Why?
• Helps to identify strengths and weaknesses of the health department
• Documents capacity of the health department to deliver the core functions and ten Essential Public Health Services
• Stimulates transparency• Improve management processes used by the health department• Stimulates quality improvement and performance
management• Improves accountability to community, stakeholders, and policy
makers• Improve communication with the governing entity/board of
health• Improve competitiveness for funding
Overview of the process
Step 1 – Pre-Application (Preparation)Step 2 – Application (Registration & Application)Step 3 – Documentation Selection and
SubmissionStep 4 – Site VisitStep 5 – Accreditation DecisionStep 6 – Annual ReportsStep 7 – Reaccreditation
4 Common Gaps• Strategic Planning• Workforce Development • Performance Management• Quality Improvement
Strategic Planning Standards
• Process used to develop plan• Develop a strategic plan
Required elements:• Mission/vision, • SWOT analysis, • Goal & objectives, • Link to QI and CHIP• Etc.
• Implement the strategic plan• At least annual reports
Workforce Development Standards
• Partnership/collaboration with school of public health or related programs
• Workforce Development Plan• Recruitment and retention activities
• Position descriptions• Verified qualifications of staff
• Staff professional development plan• Leader and manager training• Support for and recognition of employees
Performance Management Standards
• Need a performance management:• Self assessment• System• Team
• Collect and use customer feedback
Quality Improvement Standards
• QI Plan• QI activities• Staff involvement in QI activities
Conversation Cafe
Strategic Planning
Shylo Dennison
Pueblo City-County Public Health
Performance Management
Heather Weir
CDPHE
Workforce Development
Katie Amaya
Denver Public Health
Quality Improvement
Leslie Akin
CDPHE
How it works
20 minutes each table
Topics to discuss:• Questions about the standard?• What’s getting in the way in your agency?• What’s worked in your agency?• Resources available
Group Report Outs
Resources and contact information
Resource handout
Leslie AkinPerformance Improvement SpecialistColorado Department of Public Health and Environment(303) 692-3006 / [email protected]
Katie AmayaPlanning and Performance Improvement ManagerDenver Public Health(303) 602-3582 / [email protected]
Shylo DennisonPublic Health PlannerPueblo City-County Health Department(719) 583-4353 / [email protected]
Heather WeirDirector, Office of Planning, Partnerships and ImprovementColorado Department of Public Health and Environment(303) 692-3034 / [email protected]
Questions
QI/Accreditation Breakfast Gathering
What: QI/Accreditation BreakfastWhen: Thursday, Sept 17th, 7:30-8:30 AMWhere: Garden Tent SouthWho: For Accreditation Coordinators and anyone else
interested in hearing updates on QI/Accreditation efforts in Colorado. Only 30 seats available - first come, first serve.
