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What’s New in What’s New in the Operations the Operations Arena Arena August 2011 August 2011

What’s New in the Operations Arena August 2011

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What’s New in the Operations Arena August 2011. Overview. Current and Future Missions Budgets/Training ARCHER GIIEP Communications CAP Aircraft NOC/WMIRS Safety. Current & Future Missions. But first some key points…. Interagency Partnerships. Developing Relationships - PowerPoint PPT Presentation

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Page 1: What’s New in the Operations Arena August 2011

What’s New in What’s New in the Operations the Operations

ArenaArenaAugust 2011August 2011

Page 2: What’s New in the Operations Arena August 2011

Current and Future MissionsCurrent and Future Missions Budgets/TrainingBudgets/Training ARCHERARCHER GIIEPGIIEP CommunicationsCommunications CAP AircraftCAP Aircraft NOC/WMIRSNOC/WMIRS SafetySafety

OverviewOverview

Page 3: What’s New in the Operations Arena August 2011

Current & Future Current & Future MissionsMissions

Page 4: What’s New in the Operations Arena August 2011

But first some But first some key points…key points…

Page 5: What’s New in the Operations Arena August 2011

Developing RelationshipsDeveloping Relationships Should be an ongoing taskShould be an ongoing task Don’t wait for disaster to strikeDon’t wait for disaster to strike Plan, practice and exercise together including Plan, practice and exercise together including

coordinating Requests for Assistance (RFA) documentscoordinating Requests for Assistance (RFA) documents Conduct thorough after action reviews, learn from Conduct thorough after action reviews, learn from

them, and implement changes where reasonable and them, and implement changes where reasonable and possiblepossible

Getting (and staying!) on agency checklistsGetting (and staying!) on agency checklists Pick the right people to represent CAP at all levelsPick the right people to represent CAP at all levels Start small; develop trustStart small; develop trust Don't over or undersell your capabilityDon't over or undersell your capability One Team – One VoiceOne Team – One Voice Deliver what you promiseDeliver what you promise Professionalism, professionalism, professionalism!Professionalism, professionalism, professionalism!

Interagency PartnershipsInteragency Partnerships

Page 6: What’s New in the Operations Arena August 2011

FY05 “A”, “B” & “C” Mission ComparisonFY05 “A”, “B” & “C” Mission Comparison

CAP flew 108,248 CAP flew 108,248 Hours in FY05Hours in FY05 44,979 on “A” 44,979 on “A”

MissionsMissions 8,719 on “B” 8,719 on “B”

MissionsMissions 54,550 on “C” 54,550 on “C”

MissionsMissionsNote: “A” Missions includes Liaison Flying

CAP Missions Are ChangingCAP Missions Are Changing

Page 7: What’s New in the Operations Arena August 2011

FY10 “A”, “B” & “C” Mission ComparisonFY10 “A”, “B” & “C” Mission Comparison

CAP flew 112,728 CAP flew 112,728 Hours in FY10Hours in FY10 73,251 on “A” 73,251 on “A”

MissionsMissions 10,202 on “B” 10,202 on “B”

MissionsMissions 29,275 on “C” 29,275 on “C”

MissionsMissionsNote: “A” Missions includes Liaison Flying

We’re Supporting More We’re Supporting More AFAMsAFAMs

Page 8: What’s New in the Operations Arena August 2011

• CAP has over 43,000 personnel involved in CAP has over 43,000 personnel involved in operations, 21,141 of which are fully ES Qualifiedoperations, 21,141 of which are fully ES Qualified

• 531 Incident Commanders531 Incident Commanders

• 1,981 Mission Pilots1,981 Mission Pilots

• 5,702 Other Aircrew Members5,702 Other Aircrew Members

• 3,608 Ground Team Members3,608 Ground Team Members

• 19,185 Communicators19,185 Communicators

• 2,281 Counterdrug Screened2,281 Counterdrug Screened

• 543 Chaplains543 Chaplains

With A Changing With A Changing Membership Membership

Page 9: What’s New in the Operations Arena August 2011

AFAMs SummaryAFAMs SummaryFY09 vs FY10FY09 vs FY10

9

Mission Type FY09 FY10 % Difference

Air Defense 1,883 1,908 1.3%

Drug Interdiction 10,863 10,611 2.3%

Range Support 518 461 11.0%

Route Survey 733 757 3.3%

SAR 3,904 2,452 37.2%

DSCA/DR 705 2,611 370.4%

HLS/Other 10,875 10,902 .2%

Training/Orientation Flights/Maintenance

52,125 53,751 3.1%

Total 81,606 83,453 2.3%Note: This is a comparison of the period of 1 October through 30 September of FY09 and FY10.

Page 10: What’s New in the Operations Arena August 2011

AFAMs SummaryAFAMs SummaryFY10 vs FY11FY10 vs FY11

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Mission Type FY10 FY11 % Difference

Air Defense 1,759 2,252 28.0%

Drug Interdiction 7,879 7,056 10.4%

Range Support 394 538 36.5%

Route Survey 689 712 3.3%

SAR 2,084 1,834 12.0%

DSCA/DR 2,390 1,772 25.9%

HLS/Other 4,467 5,830 25.6%

Training/Orientation Flights/Maintenance

43,228 35,973 16.8%

Total 62,890 55,967 11.0%Note: This is a comparison of the period of 1 October through 16 August of FY10 and FY11.

Page 11: What’s New in the Operations Arena August 2011

AFAMs SummaryAFAMs SummaryFY11 Closeout FY11 Closeout

ProjectionsProjections

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Mission Type FY10 Total

Historical

Projection

FY11Total

% Difference

Air Defense 1,908 182 2,434 27.6%

Drug Interdiction 10,611 2,772 9,828 7.4%

Range Support 461 40 578 25.4%

Route Survey 757 52 764 1.0%

SAR 2,452 455 2,289 6.6%

DSCA/DR 2,611 137 1,909 26.9%

HLS/Other 10,902 461 6,291 42.3%

Training/Orientation Flights/Maintenance

53,751 7,579 43,552 19.0%

Total 83,453 11,678 67,645 18.9%

Note: This is a rough estimate of what we think will be flown from 17 August through 30 September 2011.

Page 12: What’s New in the Operations Arena August 2011

Orientation Flight Orientation Flight SummarySummary

FY09 vs FY10FY09 vs FY10

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Type FY09 FY10 % Difference

AFROTC 2,823 3,200 13.4%

AFJROTC 1,027 1,374 33.8%

CAP 11,801 12,898 9.3%

FY09 FY10 % Difference

CAP Cadets Flown 25,925 28,608 10.3%Note: This is a comparison of the period of 1 October through 30 September of FY09 and FY10. CAP cadets flown includes front and back seat rides.

Page 13: What’s New in the Operations Arena August 2011

Orientation Flight Orientation Flight SummarySummary

FY10 vs FY11FY10 vs FY11

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Type FY10 FY11 % Difference

AFROTC 3,203 1,800 43.8%

AFJROTC 1,102 819 25.7%

CAP 11,801 9,536 19.2%

FY10 FY11 % Difference

CAP Cadets Flown 25,058 21,201 15.4%Note: This is a comparison of the period of 1 October through 16 August of FY10 and FY11. CAP cadets flown includes front and back seat rides.

Page 14: What’s New in the Operations Arena August 2011

Orientation Flight Orientation Flight SummarySummary

FY11 Closeout FY11 Closeout ProjectionsProjections

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Type FY10 Total Hours

Historical

Projected Hours

FY11 Total hours

% Difference

AFROTC 3,200 0 1,800 43.7%

AFJROTC 1,374 209 1,028 25.2%

CAP 12,898 1,661 11,197 13.2%

FY10 Total

Historical

Projection

FY11 Total

% Difference

CAP Cadets Flown 28,608 3,610 24,811 13.3%Note: This is a comparison of the period of 1 October through 16 August of FY10 and FY11. CAP cadets flown includes front and back seat rides.

Page 15: What’s New in the Operations Arena August 2011

ROTC & JROTCROTC & JROTC Only supporting Air Force programs right Only supporting Air Force programs right

nownow FY12 Agreement in progress for Air Force supportFY12 Agreement in progress for Air Force support Agreements for other services are not, but could Agreements for other services are not, but could

be supported on a limited basis with proper be supported on a limited basis with proper requestsrequests

FY11 Programs are complete except for a few FY11 Programs are complete except for a few reimbursements that must be completed soonreimbursements that must be completed soon

Funding cuts severely impacted these Funding cuts severely impacted these programs in FY11, and unfortunately are programs in FY11, and unfortunately are expected to continue in FY12expected to continue in FY12

Page 16: What’s New in the Operations Arena August 2011

Air ForceState Governor

Request for Assistance

Coordination

OSD Executive Secretary

SECDEF

Joint Director of Military Support (JDOMS)

Chairman, Joint Chiefs of Staff

Commander, NORTHCOM

CAP Tasking

Defense Support to Defense Support to Civil Authorities: Civil Authorities: CAP AdvantageCAP Advantage

Page 17: What’s New in the Operations Arena August 2011

CAP (NOC)CAP (NOC)888-211-1812888-211-1812

CAP WingCAP Wing

NORTHCOMNORTHCOM

AFNORTH-1AF (CAOC)AFNORTH-1AF (CAOC)

Tasking

ExecutionReport

Requirement

DoDDoDReport

Report

Tasking

Federal Federal AgenciesAgencies

State/local Agencies or NGOs

Request for Request for Forces Forces

Page 18: What’s New in the Operations Arena August 2011

Possible New Missions? Possible New Missions? Sundown or boat patrols for lakes and ocean Sundown or boat patrols for lakes and ocean

shorelines for cities and counties?shorelines for cities and counties? Boater safety, stranded persons/vessels, Boater safety, stranded persons/vessels,

navigation or environmental hazardsnavigation or environmental hazards Animal surveys & wildlife tracking for states Animal surveys & wildlife tracking for states

and universities?and universities? More fire patrol missions for states or More fire patrol missions for states or

military?military? GIIEP operations with the National Guard?GIIEP operations with the National Guard? Low level route surveys for military bases?Low level route surveys for military bases? Intercept missions?Intercept missions?

Page 19: What’s New in the Operations Arena August 2011

Budgets/Budgets/TrainingTraining

Page 20: What’s New in the Operations Arena August 2011

Mission FundingMission Funding Many missions are funded by CAP with it’s Many missions are funded by CAP with it’s

appropriationappropriation AFRCCAFRCC AFNORTH/1AFNORTH/1stst AF AF CDCD Are your mission results worth using our money? Are your mission results worth using our money?

If training or mission or other funds are left If training or mission or other funds are left over at the end of the Fiscal Year, CAP over at the end of the Fiscal Year, CAP purchases items from its “unfunded” listpurchases items from its “unfunded” list Example: D90 cameras with GPS accessoriesExample: D90 cameras with GPS accessories

CAP executed 100% of its Federal budget in CAP executed 100% of its Federal budget in FY07 through FY10…WMIRS was a major tool FY07 through FY10…WMIRS was a major tool for making that happen for making that happen

Page 21: What’s New in the Operations Arena August 2011

Air Force Mission Air Force Mission Training $Training $

First Quarter Budgets will be distributed in First Quarter Budgets will be distributed in mid to late September once initial mid to late September once initial authorizations are knownauthorizations are known Expect to operate under a Continuing Resolution Expect to operate under a Continuing Resolution

againagain As funds are available we will release themAs funds are available we will release them

NHQ uses NEC approved formula for the NHQ uses NEC approved formula for the initial allocation:initial allocation: Square Miles of the wing – 10%Square Miles of the wing – 10% Total Wing Membership – 15%Total Wing Membership – 15% Qualified Mission Pilots in Ops Quals – 40%Qualified Mission Pilots in Ops Quals – 40% Qualified Mission Observers in Ops Quals – 35%Qualified Mission Observers in Ops Quals – 35%

Region commanders usually adjust funding for Region commanders usually adjust funding for things like region level training missionsthings like region level training missions

Page 22: What’s New in the Operations Arena August 2011

USAF National SAR SchoolUSAF National SAR School

FY12 Inland SAR Planning Course Schedule

Course Number Course Dates Course Location Application Deadline

12-01 17-21 October 2011 Allegheny County, PA

9 September 2011

12-02 14-18 November 2011

Panama City, FL 11 October 2011

12-03 5-9 December 2011 Yorktown TRACEN, VA

1 November 2011

12-04 9-13 January 2012 Camp Murray, WA 1 Dec 2010

12-05 13-17 February 2012 Houston, TX 3 Jan 2012

12-06 12-16 March 2012 Nesbit, MS 5 February 2012

12-07 23-27 April 2012 Frankfurt, KY 12 March 2012

12-08 14-18 May 2012 Helena, MT 2 April 2012

12-09 11-15 June 2012 Bismarck, ND 30 April 2012

12-10 9-13 July 2012 Yorktown TRACEN, VA

28 May 2012

12-11 13-17 August 2012 Concord, NH 2 July 2012

12-12 10-14 September 2012

Salem, OR 30 July 2012

Page 23: What’s New in the Operations Arena August 2011

USAF National SAR SchoolUSAF National SAR School

How do I apply?• Apply Online at: https://ntc.cap.af.mil/ops/inland_sar/

– The CAPF 17 is no longer used for this course– Commanders approve CAP participants via an automated e-

mail process– CAP gets 6 slots at each course, and often can get additional

slots if local agencies leave some available– HQ CAP/DOS will coordinate rank ordering with wing(s),

region(s), and national commander when necessary• The AFRCC/National SAR School normally schedules

a course in each state every 3 to 5 years

Page 24: What’s New in the Operations Arena August 2011

National Emergency Services National Emergency Services AcademyAcademy

Large group sessions run in the Summer – 21 July to 4 August Large group sessions run in the Summer – 21 July to 4 August 20122012 Expect to run our normal week long sessionsExpect to run our normal week long sessions

Ground Search And Rescue SchoolGround Search And Rescue School Mission Aircrew SchoolMission Aircrew School Incident Command System School Incident Command System School Wilderness Advanced First AidWilderness Advanced First Aid

Also will be running several short courses like ICS 300 & 400, targeted Also will be running several short courses like ICS 300 & 400, targeted specialty training (MSO, PIO, PSC, LSC, etc.) GIIEP, & CISMspecialty training (MSO, PIO, PSC, LSC, etc.) GIIEP, & CISM

Students will be able to register for one or more short courses a la Students will be able to register for one or more short courses a la cartecarte

Expect these sessions to be 2 to 3 days in duration plus travelExpect these sessions to be 2 to 3 days in duration plus travel Registration is expected to open in early OctoberRegistration is expected to open in early October

A permanent training facility, the NESA Center for Operations A permanent training facility, the NESA Center for Operations Excellence, has also been established at Camp AtterburyExcellence, has also been established at Camp Atterbury Courses for groups will be run there throughout the year, but students Courses for groups will be run there throughout the year, but students

will be responsible for their own meals, and transportation options are will be responsible for their own meals, and transportation options are limitedlimited

Training exercises and missions are also being supported from hereTraining exercises and missions are also being supported from here Training schedules, materials, and registration information can Training schedules, materials, and registration information can

be found at be found at www.nesa.cap.gov

Page 25: What’s New in the Operations Arena August 2011

Exercise & Evaluation Exercise & Evaluation HelpHelp

Consider how some missions will or will not Consider how some missions will or will not be approved and by whobe approved and by who AFRCC vs. DSCA/DR vs. CDAFRCC vs. DSCA/DR vs. CD

Consider using multiple missions for realismConsider using multiple missions for realism Expect ability to approve sorties to be added Expect ability to approve sorties to be added

soon so that eval teams can control in the fieldsoon so that eval teams can control in the field Be careful about drumming up business on AFAM Be careful about drumming up business on AFAM

Training – Customers do take advantageTraining – Customers do take advantage Test not only taking photos, but also labeling, Test not only taking photos, but also labeling,

posting to WMIRS, and delivering to the posting to WMIRS, and delivering to the customerscustomers

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Page 26: What’s New in the Operations Arena August 2011

Exercise & Evaluation Exercise & Evaluation HelpHelp

Test the communications systems of the Test the communications systems of the wingwing VHF Infrastructure, User Equipment & VHF Infrastructure, User Equipment &

Tactical AssetsTactical Assets HF & HF/ALE Base Stations & MobilesHF & HF/ALE Base Stations & Mobiles

Non-CAP passengers and crew members Non-CAP passengers and crew members need to be carefully consideredneed to be carefully considered Valid purposeValid purpose Mission needMission need

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Page 27: What’s New in the Operations Arena August 2011

Emergency Services Emergency Services CurriculumCurriculum

Training materials are available in multiple formats:Training materials are available in multiple formats: Electronically via the Web – linked under operations Electronically via the Web – linked under operations

supportsupport Electronically via CD-RomElectronically via CD-Rom

On special request as staffing allowsOn special request as staffing allows Please don’t wait until the last minutePlease don’t wait until the last minute Contact NHQ/DOContact NHQ/DO

Limited paper copies via VanguardLimited paper copies via Vanguard Task Guides are currently availableTask Guides are currently available Call their Toll Free Number: 800-221-1264Call their Toll Free Number: 800-221-1264

Several working groups are developing new Several working groups are developing new products to support expanding missionsproducts to support expanding missions GIIEP, Water Survival, & Airborne PhotographerGIIEP, Water Survival, & Airborne Photographer

Page 28: What’s New in the Operations Arena August 2011

ARCHERARCHER

Page 29: What’s New in the Operations Arena August 2011

ARCHER StatusARCHER Status 12 Systems are currently being supported in the 12 Systems are currently being supported in the

fieldfield The significant follow-on funding for the next The significant follow-on funding for the next

generation systems has not been identifiedgeneration systems has not been identified Limiting training at NHQ and NESA will Limiting training at NHQ and NESA will

continue in FY12, but will be focused on areas continue in FY12, but will be focused on areas with current systems and continued proficiency with current systems and continued proficiency for existing operatorsfor existing operators

Be responsible in the marketing of this asset to Be responsible in the marketing of this asset to customerscustomers

Periodic evaluation of program status will be Periodic evaluation of program status will be provided to the leadership to determine when it provided to the leadership to determine when it is time to shut down the ARCHER programis time to shut down the ARCHER program

Page 30: What’s New in the Operations Arena August 2011

GIIEPGIIEP

Page 31: What’s New in the Operations Arena August 2011

GGeospatial eospatial

IInformation nformation

IInteroperability nteroperability

EExploitationxploitation

PPortableortable

GIIEPGIIEP

Page 32: What’s New in the Operations Arena August 2011

GIIEPGIIEP

Page 33: What’s New in the Operations Arena August 2011

GIIEPGIIEP CAP has 5 kits as Government Furnished CAP has 5 kits as Government Furnished

Equipment provided by AFNORTHEquipment provided by AFNORTH Each state and territory also received at least Each state and territory also received at least

2 from the National Guard Bureau2 from the National Guard Bureau CAP can and does use the NG kits as well CAP can and does use the NG kits as well

through developed partnershipsthrough developed partnerships Expect more training opportunities in Expect more training opportunities in

FY12 as the SQTR and additional trainers FY12 as the SQTR and additional trainers and hopefully more kits are fieldedand hopefully more kits are fielded

Page 34: What’s New in the Operations Arena August 2011

CommunicationsCommunications

Page 35: What’s New in the Operations Arena August 2011

CommunicationsCommunications HF-ALEHF-ALE

The use of HF & HF-ALE is critical to successful The use of HF & HF-ALE is critical to successful mission accomplishment during contingency ops mission accomplishment during contingency ops

May have opportunities to support AFNORTH’s May have opportunities to support AFNORTH’s deployed personnel for DSCA eventsdeployed personnel for DSCA events

AF providing significant funding for new radios…AF providing significant funding for new radios…please train & exercise regularlyplease train & exercise regularly

TrainingTraining ICUT is expected to be released this fall for full useICUT is expected to be released this fall for full use Expect more management training and advanced Expect more management training and advanced

training after thattraining after that

Page 36: What’s New in the Operations Arena August 2011

CAP AircraftCAP Aircraft

Page 37: What’s New in the Operations Arena August 2011

Gippsland GA-8 (16)

Cessna 172 (201)

Cessna 206 (20)

Cessna 182 (286)

Cruise speed 110-135 kts

Range 520-730 NM

Can operate with 2500’ runwayVHF AM and FM radio100 aircraft have satellite phones

Page 38: What’s New in the Operations Arena August 2011

Aircraft RequirementsAircraft Requirements Region Commanders work with CAP/CC at May NEC to distribute aircraft each yearRegion Commanders work with CAP/CC at May NEC to distribute aircraft each year

Wing safety record is heavily considered for new aircraftWing safety record is heavily considered for new aircraft New requirements formula used instead of “200 hours per aircraft average” New requirements formula used instead of “200 hours per aircraft average”

25% CAP pilots25% CAP pilots 25% Land area25% Land area 50% Total flying hours the past three fiscal years50% Total flying hours the past three fiscal years

Maintenance down days are also provided in case it needs to be considered in the analysisMaintenance down days are also provided in case it needs to be considered in the analysis CAP is buying 12 aircraft to be delivered this fallCAP is buying 12 aircraft to be delivered this fall CFII factory training available with each aircraftCFII factory training available with each aircraft

Page 39: What’s New in the Operations Arena August 2011

New Aircraft DistributionNew Aircraft Distribution

CAP has purchased 2 new Turbo 206s to CAP has purchased 2 new Turbo 206s to support the FMV programsupport the FMV program Expect these will be positioned in PCR to Expect these will be positioned in PCR to

support GFW and 182s will be moved east for support GFW and 182s will be moved east for GFEGFE

Don’t expect first aircraft to be ready until late Don’t expect first aircraft to be ready until late fallfall

Funds appear to be available to buy 1 182T Funds appear to be available to buy 1 182T as of 11 AUG – location TBDas of 11 AUG – location TBD

Funding for FY12 procurement TBDFunding for FY12 procurement TBD

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NOC/WMIRSNOC/WMIRS

Page 41: What’s New in the Operations Arena August 2011

Centralized mission coordination centerCentralized mission coordination center Obtain USAF approvalObtain USAF approval AF Assigned & CAP Corporate MissionsAF Assigned & CAP Corporate Missions

Homeland SecurityHomeland Security CounterdrugCounterdrug Disaster ReliefDisaster Relief

Coordinate additional resources from other wingsCoordinate additional resources from other wings Consolidate and up-channel mission reportsConsolidate and up-channel mission reports

It is important to keep WMIRS resource info up-to-date It is important to keep WMIRS resource info up-to-date like alert rosters, aircraft status, etc.like alert rosters, aircraft status, etc. AFRCC uses these alert rosters to task wingsAFRCC uses these alert rosters to task wings Be sure members update their own contact data in e-Be sure members update their own contact data in e-

servicesservices Transportation missions: CAP cannot provide Transportation missions: CAP cannot provide

transportation and be reimbursed on Corporate missionstransportation and be reimbursed on Corporate missions

National Operations National Operations CenterCenter

Page 42: What’s New in the Operations Arena August 2011

For Air Force missions, the NOC acts as the For Air Force missions, the NOC acts as the conduit for mission guidance and approval conduit for mission guidance and approval from the Air Component Commander’s staff from the Air Component Commander’s staff (1st AF, 11th AF, 13th AF). CAP ICs should be (1st AF, 11th AF, 13th AF). CAP ICs should be aware that guidance and requests coming aware that guidance and requests coming through the NOC are actually being dictated through the NOC are actually being dictated by the Air Force by the Air Force

For corporate missions, the NOC provides For corporate missions, the NOC provides wing/region commanders (the Corporate wing/region commanders (the Corporate Officers who will be approving the mission) Officers who will be approving the mission) guidance on the legality of performing the guidance on the legality of performing the requested mission as well as advice on the best requested mission as well as advice on the best ways for CAP to support the mission requestways for CAP to support the mission request

National Operations National Operations CenterCenter

Page 43: What’s New in the Operations Arena August 2011

Other important notes:Other important notes: A verbal request for CAP assistance from a A verbal request for CAP assistance from a

customer can be acted on initially in an customer can be acted on initially in an emergency but all requests for CAP support emergency but all requests for CAP support must be submitted in writing via email must be submitted in writing via email (preferred) or fax(preferred) or fax

To ensure CAP’s ability to support mission To ensure CAP’s ability to support mission requests or to meet potential wing/region requests or to meet potential wing/region additional resource requirements, it is always additional resource requirements, it is always best for commanders or ICs to give the NOC best for commanders or ICs to give the NOC as much advance notice as possible even if as much advance notice as possible even if you are not sure CAP will be tasked or if you are not sure CAP will be tasked or if additional resources will be needed additional resources will be needed

National Operations National Operations CenterCenter

Page 44: What’s New in the Operations Arena August 2011

NOC normally operates from 7 AM to 5 PM Central NOC normally operates from 7 AM to 5 PM Central Time Monday – Friday (except federal holidays) Time Monday – Friday (except federal holidays)

Hours expanded to meet customer and CAP Hours expanded to meet customer and CAP

requirements during major contingencies requirements during major contingencies

Duty officer can be reached 24/7 by calling 888-Duty officer can be reached 24/7 by calling 888-211-1812, Ext 300 at any time in case of 211-1812, Ext 300 at any time in case of emergencyemergency

Emails or Faxes submitted to the NOC during non-Emails or Faxes submitted to the NOC during non-

duty hours for emergency requests should be duty hours for emergency requests should be followed up with a phone call to make sure the followed up with a phone call to make sure the NOC has received it NOC has received it

National Operations National Operations CenterCenter

Page 45: What’s New in the Operations Arena August 2011

WMIRS & The CAP NOCWMIRS & The CAP NOC We are seeing some trends that may be out of We are seeing some trends that may be out of

bounds/excessive that concern us:bounds/excessive that concern us: Excess sorties for chase airplanes or shifting Excess sorties for chase airplanes or shifting

resources resources Oil and Misc charges – banking for other missionsOil and Misc charges – banking for other missions IT Charges for extended periodsIT Charges for extended periods

Direct member reimbursement goes live Direct member reimbursement goes live nationwide 1 October 2011nationwide 1 October 2011

Online ORM testing has begunOnline ORM testing has begun New online CAPF 109 & updated CAPF 104 New online CAPF 109 & updated CAPF 104

expected this fallexpected this fall

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SafetySafety

Page 47: What’s New in the Operations Arena August 2011

What Can You Do? What Can You Do?

Select and recommend only the most Select and recommend only the most outstanding people for key positions of outstanding people for key positions of responsibility responsibility Instructor PilotsInstructor Pilots Check PilotsCheck Pilots Flight Release OfficersFlight Release Officers Incident CommandersIncident Commanders Wing directors of Ops, Stan/Eval, ES, etc.Wing directors of Ops, Stan/Eval, ES, etc.

Replace those who don’t meet these high Replace those who don’t meet these high standards; recruit role modelsstandards; recruit role models

Page 48: What’s New in the Operations Arena August 2011

What Can You Do? What Can You Do?

Pick people who will enforce the rules and Pick people who will enforce the rules and demand that others do the same demand that others do the same Don’t let members have a “rental car” Don’t let members have a “rental car”

mentality; Take ownership…these are OUR mentality; Take ownership…these are OUR resources!!! resources!!!

Don’t allow anyone to cut corners with Don’t allow anyone to cut corners with trainingtraining

Loss of trust = less missionsLoss of trust = less missions

Be passionate about safety!!!Be passionate about safety!!!

Page 49: What’s New in the Operations Arena August 2011

Thank you for your Thank you for your dedicated servicededicated service

to your to your communities, state communities, state

and our nation!and our nation!