What’s New CA Performance Management

CA Performance Management Update Dan Holmes, Sr. Advisor Product Management

January 2015

2 © 2014 CA. ALL RIGHTS RESERVED.

Agenda

News / Highlights

Product Update

Demos

What’s Next

Q/A


News / Highlights

Product – 2.4.0 GA December 2014

– 2.4.1 GA Feb 2014 (Its really a service release)

– 2.5.0 end-of-sprint Demo – Wednesday February 18 10AM EST

Process – New Platform to improve customer validation experience – validate.ca.com

– Improved Versioning, Release and Fix Strategy

– Engineering Services (SWAT) is available to help perform system health check & configure self monitoring


Getting to know our Team

Dan Holmes – Carrier Grade Performance Strategy

Jason Normandin – User Experience & OpenAPI

Matt Stormann - Data Repository & Analytics

Tim Diep - Core Services & SDN

Margaret Natario – SNMP Certifications

Kiran Diwaker – CA Mediation Manager

Nagesh Jaiswal – CA Mediation Manager


Infrastructure Management Vision & Mission

To be the most powerful, comprehensive and unified

Infrastructure Management solution

Multi-Year

Vision

Multi-Year

Mission

To provide IT teams, within all sized organizations, the most

powerful, comprehensive and unified Infrastructure Management

solution, in-context analytics and role-based insights that are

consistently perceived as the easiest to implement and manage,

however they choose to deploy, so they can deliver high quality

services to customers


Our Strategy – Build Carrier Grade Performance Management that can serve the worlds largest CSPs Communications Services Providers (CSP) otherwise known

as ‘Carriers’, ‘Telecoms’, or ‘Cable Operators’. They lease, own and/or operate large network infrastructures enabling the transmission of voice, video, & data. They are evolving to offer additional services on top of this infrastructure.

Wireless Fixed Line Cable

Note: Fixed Line CSPs acquired Wireless – drive growth w/ mobile broadband and now many are selling off Fixed Line


Strategic Goals above and beyond Simple & Unified

1. Maintain low cost to scale monitoring up to 10+M Polled Items

2. Improve velocity to certify SNMP and Non-SNMP managed infrastructure

3. Expand QoS & Testing Coverage with Reporting & OAM Configuration

4. Put CSP ‘Engineers’ in the Box – Proactive Certs, Normalized Metrics, AAG Views,

Health Reports for Resources and IP Services

5. Open Up the Architecture for External Development, OSS Integration, &

Advanced Analytics with an OpenAPI Solution

6. Deliver Carrier Grade Resilience Across the Solution


Release Overview

Why you should upgrade to this release

Key new features resolve challenges deploying CA Performance Management for mega scale infrastructures and will encourage more usage

We have introduced a new way to increase speed to get the right data into the system with our new Out of Band Certification Support

We are innovating new ways to increase speed to get the right data out of the system the way your users want to consume it – with OpenAPI

100% Delivered – On Time

CA Performance Management 2.4

User Experience

Improved usability & Customer Enhancements

New Look and Feel to improve visualization of Dashboards and PDFs

Site/Group Navigation Improvements

New OpenAPI interface for simple access to configuration & data extraction

New OpenAPI fast TTV with SmartQuerry Builder

Improve Dashboard Visualization of Events with new filtering controls

Improve Event Notification with additional event attributes and more flexible forwarding rules

Core Processing & Storage

Enable faster customer access to new certifications w/ out-of-band cert support

Allow Non-DA Administrators to Configure Threshold Monitoring

Improve Workflows to Configure Thresholds & Event Processing on all subcomponents

Improve component level poll controls w/ enhanced filtering for all subcomponents


Usability and Customer Enhancements

1. CSS updates for freshened look and feel

2. UI indication on dashboards to easily identify “pinned” views (those with their context fixed at the view level)

3. Site Path (breadcrumbs) when site selected in dashboard

4. Auto-expand group tree to place current selected group in view when changing groups.

5. Enhance Site group information displayed on Context page.

6. Enhance Site list views with option to show related (sibling, child) sites.

7. Changing dashboard layout should not remove all views

8. Allow non-integer threshold values in scorecards

9. Offer dynamic URLs in CAPC browser view (NPC had this)

10.Improve CSV Export formatting (offer raw data mode)

11.Increase max chart count in MultiTrend views

12.Improve layout for PDFs (focused changes only).

13.Improved Dashboard Granularity Controls

14.Privilege OnDemand Reports

15.Auto Adjust Y Axis on Trend views to improve visualization of data


New Look and Feel



New Support for up to 30 days “High Resolution”


New Role – Right for Higher Resolution Viewing

Allows users to set

Approved Users can (up to 30 days) Now change default to show ‘as-polled’



UI indication on dashboards to easily identify “pinned” views

Enhance Site list views with option to show related (sibling, child) sites

Site Path (breadcrumbs) when site selected in dashboard


Improved Threshold Workflows

Problem: Innovate a solution to make it easy to configure analytics

for Millions of different Polled Items


New Role Rights allow Non-DA Admins the ability to Create and Administer event profiles


Access to configure Threshold Profiles does not require DA admin privileges

Folders helps users keep Threshold Policies organized for simple administration


Table View makes it simple to search for policies


Threshold Profiles may contain multiple Event Rules (Metric Evaluations) Time Over Deviation From Normal is Supported


Automation - Policy Based Groups make administration EASY Threshold Profiles are assigned to Groups you’ve defined in CA PM

Devices or ANY Subcomponents (QoS, Interface, Response Test)


New Filtered Events View can easily be added to any dashboard Simple to configure the view to display only the events

you want displayed: by type or profile


Notification Policies can now filter by our new Threshold Profile


Improved Poll Filtering

Problem: Innovate a solution to make it easy to configure monitoring profiles

for Millions of different Polled Items


You can setup filters for all Monitoring Profiles (Interface, QoS, Response)


Provide an intuitive User Interface to make it Simple To configure Regular Expression

Nested Rules, ‘And’ Rules, ‘Or’ Rules


Provide a Filter Report so Admins can quickly see the impact of filters on a per Device basis


OpenAPI

Problem: Innovate a solution to make it easy to develop extensions

to our product – NO DEVELOPER GUIDE NEEDED!

Solution: Look outside our industry at Facebook, Twitter, Walmart, ESPN, etc.


OpenAPI - The New Development Model

OpenAPI Backend Systems

Global Development Community

Home grown Apps

Market place


Easy access to common relationship based questions

Faceted dynamic search field provides contextual recommendations


Making it Simple– Questions to Queries QueryBuilder is an easy way to turn your question into a valid OData compliant and functional URL

Automatically builds the Query URL for

you

Easily display /export data into 3rd Party

Portals such as SAMS

Run and Display Query data in CA

Performance Center

Select the components you

want


Open API – Provides Customers a simple way to add value for their customers

Sample Dashboard Reports in CA PM 1. Site Client latency Geo and Site Tables 2. CPU and Memory Utilisation Scatter Plot 3. Box and Whisker CPU and Memory


Lean how on YouTube

https://www.youtube.com/watch?v=NM4kLWXBP3A https://www.youtube.com/watch?v=Jw6lH4F7M7A


Demos


What’s Next


Goals for 2015

People – Leverage Community Wisdom (what worked – what didn’t)

– Strengthen our Community of “Performance Experts”

Process – Improve Customer Validation Process

– Faster New Value with Fewer Upgrades (OnDemand Cert & OpenAPI)

Technology – Advance Strategic CGPM Initiatives

– Report & Run Time Analytics (proactive & predictive)

– Leverage Strategic Portfolio Advantage (Spectrum, NFA, UIM,etc.)


CA Performance Management Next Release

CA Performance Management 2.5 end-of-sprint demo – Analytics

– OAM Config

– CAPC Updates

https://catechnologies.webex.com/catechnologies/onstage/g.php?d=271208508&t=a

Send e-mail to [email protected] if you are not already a member of the IM Pre-

Release Community (Former Polaris)




mailto:[email protected]


Questions?

Sr. Advisor Product Management

[email protected]

Mr_dholmes@cainc

slideshare.net/CAinc

linkedin.com/company/ca-technologies

ca.com

Dan Holmes

Documents

What’s New CA Performance Management