What’s in IT for me

or all you ever wanted to know about CiCS but were afraid to ask….

Vision

We will be an innovative and influential department, respected by

the University and recognised as a leader in the sector, delivering

excellent customer-focused services

Services

• Research• Learning and Teaching• Communication and Collaboration• Corporate Business Activity• Help and Support• Supporting Infrastructure

Communication and Collaboration

• eMail• Calendar• Telephones• myChat• myLists• MUSE

• Videoconferencing• Filestore• Document

management• Remote access• Mobile services

Unified email and calendaring

Clearspace

• Collaborate• Create• Discover• Connect• Share

• Wikis• Blogs• Documents• Discussions• Groups

USpace

• Collaborate• Create• Discover• Connect• Share

• Wikis• Blogs• Documents• Discussions• Groups

Dave’s complexity slide

• Service status