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WHATEVER YOU DO DO IT WELL Underwritten by: Distributed and administered by: AFRICA WELLNESS SOLUTIONS DEVELOPED IN AFRICA, PROTECTING YOU GLOBALLY

WHATEVER YOU DO DO IT WELL - JW Seagon€¦ · Allianz Worldwide Care We chose Allianz Worldwide Care to ... Plus you might want to consider having any medical history disregarded,

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Page 1: WHATEVER YOU DO DO IT WELL - JW Seagon€¦ · Allianz Worldwide Care We chose Allianz Worldwide Care to ... Plus you might want to consider having any medical history disregarded,

WHATEVER YOU DO

DO IT WELLUnderwritten by:

Distributed and administered by:

AFRICAWELLNESSSOLUTIONS

DEVELOPED IN AFRICA, PROTECTING YOU GLOBALLY

Page 2: WHATEVER YOU DO DO IT WELL - JW Seagon€¦ · Allianz Worldwide Care We chose Allianz Worldwide Care to ... Plus you might want to consider having any medical history disregarded,

Whatever you do, do it wellYour health matters.

Whether you’re running your own business, working for a large multi-national company or spending time with friends and family, life is much more fulfilling when you’re fit and well. So whatever you do in life and wherever you’re heading, you need a health insurance plan that supports you every step of the way.

2 Africa Wellness Solutions - JW Seagon

To find out more about Africa Wellness Solutions or to request a quote

Call JW Seagon today on +254 709 455 300

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Africa Wellness Solutions - JW Seagon 3

Welcome to JW SeagonAt JW Seagon, we’ve been sourcing international health insurance for individuals, families and businesses since 1994.

We originally set out to help people identify products that were specifically suited to the African market. And by using our local knowledge and industry expertise we soon developed a reputation for finding the right benefits, at affordable prices, with first class service.

We’ve grown a lot over the years and now provide a broad range of insurance products to clients all over the world. Plus we have established ourselves as a leading name in the African market. But health insurance remains at the heart of what we do and in partnership with some of the world’s most trusted insurers, we have become experts in delivering solutions that work harder for our customers.

Some people say our success is down to our detailed

knowledge of the market. Others say it’s due to our

excellent service. At JW Seagon, we believe it’s because we

are passionate about what we do and never lose sight of

our customers.

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4 Africa Wellness Solutions - JW Seagon

Well connected Healthcare practices vary a great deal across different regions, which is why we work with partners who understand the market, share similar values and are experts at what they do. In bringing you Africa Wellness Solutions (AWS), we’ve teamed up with four of the very best.

Allianz Worldwide CareWe chose Allianz Worldwide Care to underwrite our AWS product because of its global reputation and financial strength. With more than 85 million customers, an AA financial rating and a wealth of experience in the African health insurance market, you can be confident you will be in safe hands.

“With Allianz Worldwide Care on your side, you can relax knowing that you are being supported by one of the world’s leading insurance companies.”

HennerHenner is our claims and provider management expert. Whenever you need treatment, its extensive provider network gives you access to over 40,000 hospitals, clinics, pharmacies, doctors, dentists and specialists, in 166 countries worldwide. Plus you don’t have to worry about completing claim forms or paying invoices, because when you use a network provider, all of your in-patient and out-patient bills are settled directly.

“Your AWS Membership card gives you access to an extensive network of medical facilities in Africa and beyond – no bills attached!”

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Africa Wellness Solutions - JW Seagon 5

On hand to support you 24 hours a day, 365 days a year.

Allianz Global AssistanceFor emergency medical transfers and evacuations outside Africa, we use Allianz Global Assistance – one of the world’s leading assistance organisations. Its expert advisers are available at a moment’s notice to get you the right treatment, at the right hospital, wherever you are in the world.

“In a medical emergency, Allianz Global Assistance is here to help – whatever country you’re in.”

Amref Flying DoctorsEmergency medical transfers and evacuations are included as standard on all AWS plans. When appropriate medical facilities aren’t available locally, we use Amref Flying Doctors to arrange patient transfers on our behalf – across the whole of Africa. Amref’s advisers are used to working in high-pressure situations and there’s nobody we’d trust more to look after our customers.

“If you need emergency assistance in Africa, Amref is on hand to support you any time of the day or night.”

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6 Africa Wellness Solutions - JW Seagon

Well designedAfrica Wellness Solutions is an international health insurance plan that combines local knowledge with Global experience. It offers excellent benefits, exemplary service and exceptional value for money.

Whether you want health insurance for you and your family or a company plan that meets the individual needs of your employees, you can select the cover that’s right for you. And what sets AWS apart from other products in today’s market is that it has been designed by an international insurance specialist that has a deep rooted understanding of the African market.

• Cover for pre-existing conditions – we know how important it is to cover you for the things that matter most, so instead of excluding pre-existing conditions, we cover them for an increase in premium

• A worldwide network of hospitals – with access to 40,000 providers in 166 countries you have the flexibility to choose when and where you receive treatment

• 24/7 claims management helpline – if you need help, advice or treatment authorisation, our claims helpline is supported by a team of medical specialists, giving you round-the-clock reassurance

• Direct settlement of bills – when you use a network provider, we pay all your in-patient and out-patient bills directly, so instead of worrying about paperwork, you can focus on getting better

• Secure online portal – our members’ portal is incredibly easy to use and allows you to locate providers, pre-authorise treatment and make claims all at the touch of a button

• A choice of currencies – benefits and premiums can be paid in US Dollars, Euros or Sterling depending on what suits you best

Elective Medical Transfer Benefit

On our Elite plans, you can choose to be treated in a different country for major surgical interventions. As long as it is a planned procedure, we pay your medical bills, cover the cost of your airfare and even arrange the travel on your behalf.

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Selecting your cover is as easy as 1, 2, 3

An international health insurance plan that works equally well for individuals, families or businesses.

1 Choose your plan

First of all, you need to decide whether our Primary Plan or Elite Plan suits you best. Both options give you access to extensive medical facilities and treatments throughout Africa and India. But depending on your lifestyle, location and budget our Elite Plan offers a wider range of benefits, higher monetary limits and the option of worldwide cover, excluding the USA.

2 Choose your benefit levels

There are two different benefit levels on our Primary Plan (Essential and Balanced) and three on our Elite Plan (Essential, Balanced and Best). The benefit level determines what is and isn’t covered on your plan and the monetary limits. See the table overleaf for more details.

3 Choose your optional extras

Finally, you need to add the finishing touches to your plan. As an individual or family member, this means choosing your currency and deductible options, and deciding whether or not to include additional dental benefits.

On a company plan, you can also choose to exclude maternity cover or mix and match the benefits to suit different employees. Plus you might want to consider having any medical history disregarded, as this is a great way to simplify the application process.

Whatever you decide, we’ll help you build a plan that matches your specific needs, requirements and budget.

Africa Wellness Solutions - JW Seagon 7

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8 Africa Wellness Solutions - JW Seagon

Well coveredThis table shows the main benefits on each of our plans, and highlights the key differences. It’s a good place to start when deciding what cover is right for you.

Your cover options at a glancePRIMARY ELITE

ESSENTIAL BALANCED ESSENTIAL BALANCED BEST

Overall Max $0.75m $1m $1.5m $2m

In-patient and day care treatment (including chronic conditions)

3 3 3 3 3

Cancer care 3 3 3 3 3

Emergency evacuation 3 3 3 3 3

Emergency dental 3 3 3 3 3

Out-patient treatment including consultations, tests, scans, therapy and complementary medicine

8 3 3 3 3

Normal pregnancy & childbirth 8 3 8 3 3

Elective medical transfer 8 8 3 3 3

60 days A&E out of area cover 8 8 3 3 3

Wellness screens, tests and vaccinations

8 8 8 3 3

Optical 8 8 8 3 3

Audiology 8 8 8 8 3

Non emergency dental Optional Optional Optional Optional 3

Geographical area Africa & India Africa & India OR WW exc USA

To see all benefits and monetary limits in full, please refer to the Table of Benefits and Membership Guide. These documents can be downloaded from the resources page of the JW Seagon website - www.jwseagon.com/resources

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Africa Wellness Solutions - JW Seagon 9

Whenever you need us, we’re there for you.

Well looked afterFrom the minute you join JW Seagon, we’re available 24/7 to take your calls, answer questions and generally help out in any way we can. Whether you need us to update your cover, explain how things work or arrange an emergency evacuation, you only have to ask.

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10 Africa Wellness Solutions - JW Seagon

Put us head-to-head with the competition and we’re confident you’ll notice the difference.

Well pricedBecause AWS is brought to you exclusively by JW Seagon, it isn’t just the benefits that are impressive; it’s also the price.

We know that cost matters when you’re looking at your health insurance options and we go to great lengths to bring you genuine value for money.

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Africa Wellness Solutions - JW Seagon 11

Well worth a callTo find out more about Africa Wellness Solutions or to request a quote

Call JW Seagon today on +254 709 455 300

Page 12: WHATEVER YOU DO DO IT WELL - JW Seagon€¦ · Allianz Worldwide Care We chose Allianz Worldwide Care to ... Plus you might want to consider having any medical history disregarded,

Underwritten by:

Distributed and administered by:

To find out more about Africa Wellness Solutions or to request a quote

Call JW Seagon today on +254 709 455 300or email [email protected] JW Seagon customers – call +254 709 455 301

To view and download all Africa Wellness Solutions literature, visit www.jwseagon.com/resources

A percentage of all income earned from the AWS plan is donated to the Amref Charity Evacuation Programme

AFRICAWELLNESSSOLUTIONS

DEVELOPED IN AFRICA, PROTECTING YOU GLOBALLY