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What’s New Avery Dennison Online Ordering Solution Release 65

What’s New - Avery Dennison · What’s New for Release 65 Page 19 To change the quantities for an entire order use the fields in the header: 1 From the drop down, select Quantity

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What’s New

Avery Dennison Online Ordering Solution Release 65

May 2020

Copyright © 2020 Avery Dennison

The information in this document is subject to change without notice and should

not be construed as a commitment by Avery Dennison, or by those responsible

for the systems and programs described within this document. Avery Dennison,

its affiliates, its owners and operators, assume no responsibility for any errors

that may appear in this document.

No responsibility is assumed for the unauthorized use of information within this

guide or for those responsible for the production of this guide.

Document Version

Version 2.0

Printing History

February 2020

May 2020

This page is left blank intentionally.

Contents

What’s New ..................................................................................................................... 5

New Search Fields for Orders ...................................................................................... 6

Comparing Purchase Orders ........................................................................................ 8

Calling Out a Purchase Order .................................................................................... 11

Changes to the Edit Order Page (Callout Orders) .................................................. 13

Selecting a Fulfillment Type................................................................................. 14

Removing SKUs ..................................................................................................... 16

Changing the Quantity to Order ......................................................................... 18

Adding POs to Your Order .................................................................................. 22

Ordering Catalog Items ............................................................................................... 23

Changes to the Edit Order Page (Catalog Orders) .................................................. 24

Selecting a Fulfillment Type................................................................................. 25

Removing SKUs ..................................................................................................... 27

Changing the Quantity to Order ......................................................................... 29

Completing the Shipping and Billing Page .............................................................. 33

Default Shipping and Billing Addresses ............................................................ 33

Collector Name ...................................................................................................... 34

Submitting an Order .................................................................................................... 36

Order Confirmation ..................................................................................................... 37

Copying a Submitted Order ....................................................................................... 38

What’s New

What’s New for Release 65 Page 5

What’s New

As of May 2020 you will notice the following changes to the ACS solution:

New search fields

The ability to compare Purchase Orders

Order Creation changes

Support for a mixed fulfillment types in an order

Support for multiple Inplant locations

Changes to the Remove SKU / Remove Item functionality

Support for bulk updating order quantity and/or overage

Changes to the default Shipping and Billing addresses

The ability to specify Collector Name if using the Self Collected shipping method

The addition of a Master Web Order Number to track an entire order

New Search Fields for Orders

Page 6 What’s New for Release 65

New Search Fields for Orders

There have been changes to the search fields and how the results are displayed.

Use All Order to search for POs in the system.

Use Catalog to search for specific items from the catalog, or browse the

catalog to locate the item(s) you wish to order.

Use Order Enquiry to search for all orders in the system.

After selecting an order type, the search fields appear. These fields will vary

by RBO.

All Order –

Catalog –

Order Enquiry –

New Search Fields for Orders

What’s New for Release 65 Page 7

1 Enter your search criteria into the fields provided.

2 Click Search. Your results appear in a table below the Search criteria:

If you search for a multi-PO order using All Order, each PO in the order is

displayed as a separate row:

If you search for the same multi-PO order using Order Enquiry, the order is

displayed as one row with all POs listed in the same row, separated by

commas:

Comparing Purchase Orders

Page 8 What’s New for Release 65

Comparing Purchase Orders

You can compare the contents of multiple purchase orders.

1 Search for POs using the All Order search function described in the previous

section.

2 Select the callout POs you want to compare by checking the box next to each

PO Number:

Comparing Purchase Orders

What’s New for Release 65 Page 9

3 Click Compare POs. The screen refreshes, displaying the data:

Lines appearing on the left side only are contained only in the first PO.

Lines appearing on the right side only are contained only in the second PO.

Comparing Purchase Orders

Page 10 What’s New for Release 65

4 If the POs contain the same line(s), they are displayed side-by-side:

NOTE: If you try to compare an order that is NOT callout PO, the below

error message appears. Click OK to return to your search results.

5 When you have completed your review of the comparison data, click Back to

return to your Search results.

Calling Out a Purchase Order

What’s New for Release 65 Page 11

Calling Out a Purchase Order

You will no longer select Order Service Bureau or Download for Printing (if

implemented) to call out a Purchase Order. You select Create Order and choose

your fulfillment type(s) on the Edit Order page.

1 Search for POs using the All Order search function as described. Your results

are displayed in a table below the search criteria:

2 Select the PO(s) you want to call out by checking the box next to the PO

Number(s).

You can select orders with the following statuses to create an order:

Available For Call Out – these are PO revisions that are available for

ordering that have not been partially ordered nor has the ordering

process been started but not submitted.

Downloaded – these POs have been downloaded successfully for

Inplant printing. Calling out an order with this status re-orders the

previously called out PO.

Partially Called Out – these are PO revisions that have been partially

ordered and still have remaining SKU lines/quantities available for

ordering.

Submitted – these POs have been submitted successfully for

processing by Avery Dennison. Calling out an order with this status

re-orders the previously called out PO.

Calling Out a Purchase Order

Page 12 What’s New for Release 65

NOTE: You cannot call out MANUAL orders with a status of

Downloaded or Submitted. If you select a manual order, the below error

message appears when you click Create Order:

Also, you cannot callout multiple orders containing the same PO

revision. If you do, the below error message appears when you click

Create Order:

3 Click Create Order to proceed.

Depending upon your implementation, you are either redirected to the Item

Assignment page or the Edit Order page.

NOTE: With this release there are no changes to the Item Assignment

functionality.

Changes to the Edit Order Page (Callout Orders)

What’s New for Release 65 Page 13

Changes to the Edit Order Page (Callout Orders)

1 You can hover your cursor over the ? in the Quantity to Order table to view

details for each SKU line by Requested Quantity, Overage, Overrun, and

Multiplier.

Changes to the Edit Order Page (Callout Orders)

Page 14 What’s New for Release 65

Selecting a Fulfillment Type

You can choose a single fulfillment type for an entire order or you can select

multiple types for individual items.

To select a single Fulfillment type for the entire order:

1 Select Service Bureau or Inplant from the Fulfillment type drop down list

located in the header:

2 If you selected Inplant, the screen refreshes to display an Inplant Location

link.

3 Click the link. A drop down list appears if there are multiple locations.

4 Select a location from the list.

NOTE: If you chose Inplant and your order contains NO items that can be

printed Inplant, an error message similar to the below appears:

Click OK close the pop-up and return to the Ordering screen and correct the

Fulfillment type.

Changes to the Edit Order Page (Callout Orders)

What’s New for Release 65 Page 15

If you have multiple items you can select multiple Fulfillment types for your

order:

1 Click the tab for the item for which you want to select a location.

2 Select Service Bureau or Inplant from the Fulfillment type drop down list.

3 If you selected Inplant, the screen refreshes to display an Inplant Location

link in the header.

4 Click the link. A drop down list appears if there are multiple locations.

5 Select a location from the list.

NOTE: If there is only one valid fulfillment type for an item, the correct

option is pre-populated and the drop down is disabled.

If you have the same item in multiple POs, a pop-up appears asking if you

want to apply the fulfillment type to the item in all POs:

Select Yes or No. You are returned to the Edit Order page.

Changes to the Edit Order Page (Callout Orders)

Page 16 What’s New for Release 65

Removing SKUs

There are two ways you can remove a SKU from your order.

1 You can:

a. Change the Quantity to Order for a SKU line to 0.

--or--

b. Check the box next to the item and click the Remove SKU button.

For both methods, the screen refreshes, displaying a strikeout line

through the SKU:

2 If you do not want to see the removed SKUs on the screen, check Hide

Removed SKUs. The screen refreshes and the removed SKUs are no longer

displayed:

Changes to the Edit Order Page (Callout Orders)

What’s New for Release 65 Page 17

If you removed a SKU in error and want to add it back to your order, there are

two ways you can return a SKU to your order.

NOTE: If you checked the Hide Removed SKUs box, uncheck that box in order

see the deleted SKU(s).

1 You can:

a. Change the Quantity to Order for the removed SKU line to a value other

than 0.

--or--

b. Check the box next to the removed SKU and click Reset:

For both methods, the screen refreshes and the SKU is returned to the

order:

Changes to the Edit Order Page (Callout Orders)

Page 18 What’s New for Release 65

Changing the Quantity to Order

There are multiple ways to change quantities in a Purchase Order. You can:

Change the quantities or apply an overage for the entire order.

Change the quantities or apply an overage by PO Number or Item Category.

Change the quantities or apply an overage by SKU line.

Change an individual quantity.

Hover your cursor over the ? in the Quantity to Order table to view details for

each SKU line by Requested Quantity, Overage, Overrun, and Multiplier.

NOTE: To DECREASE the quantity by a value, enter a dash (–) before the

number. You can only do this if you are using the Quantity option. It does not

work for an Overage increase. Example: Entering -5 decreases the Quantity to

Order by 5 or 5%, depending upon what is selected.

Changes to the Edit Order Page (Callout Orders)

What’s New for Release 65 Page 19

To change the quantities for an entire order use the fields in the header:

1 From the drop down, select Quantity to increase the amount to be

ordered or select Overage to apply a Wastage percentage.

2 Keep Order as the value in the second field.

3 Enter the value by which you want to increase the quantities.

4 Click Apply to adjust the quantities.

To change the quantities for PO(s) by using the fields in the header:

1 From the drop down, select Quantity to increase the amount to be

ordered or select Overage to apply a Wastage percentage.

2 Select PO Number from the drop down list in the second field.

The screen refreshes with a new field:

3 Check the PO(s) for which you want to change the quantities.

Changes to the Edit Order Page (Callout Orders)

Page 20 What’s New for Release 65

4 Enter a number into the free text box in the header line and leave the %

in the drop down menu.

5 Click Apply to adjust the quantities.

To change the quantities for an Item Category by using the fields in the

header:

1 From the drop down, select Quantity to increase the amount to be

ordered or select Overage to apply a Wastage percentage.

2 Select Item Category from the drop down list in the second field.

The screen refreshes with a new field:

3 Check the category(ies) for which you want to change the quantities.

4 Enter a number into the free text box in the header line and leave the %

in the drop down menu.

5 Click Apply to adjust the quantities.

Changes to the Edit Order Page (Callout Orders)

What’s New for Release 65 Page 21

To change the quantities for SKU lines in the order detail:

1 Check the individual SKU lines for the items you want to increase or

check the box in the header to select all items.

2 Select Quantity to increase the amount to be ordered or select Overage to

apply a Wastage percentage.

3 Enter a number into the free text box in the header line and leave the %

in the drop down menu.

4 Click Apply to update the table with your changes or Reset to clear your

changes.

To change a single quantity for a SKU in the order detail:

1 Enter a number into the editable field next to the PO Quantity field.

Changes to the Edit Order Page (Callout Orders)

Page 22 What’s New for Release 65

Adding POs to Your Order

The Add POs functionality has not changed.

You can select orders with the following statuses to add to an order:

Available For Call Out – these are PO revisions that are available for

ordering that have not been partially ordered nor has the ordering

process been started but not submitted.

Downloaded – these POs have been downloaded successfully for Inplant

printing. Calling out an order with this status re-orders the previously

called out PO.

Partially Called Out – these are PO revisions that have been partially

ordered and still have remaining SKU lines/quantities available for

ordering.

Submitted – these POs have been submitted successfully for processing

by Avery Dennison. Calling out an order with this status re-orders the

previously called out PO.

NOTE: You must select a Fulfillment Type for the newly added PO.

For orders containing Service Bureau items, you are directed to the

Shipping & Billing Page.

For Inplant only orders, you are directed to the Order Preview Page.

Ordering Catalog Items

What’s New for Release 65 Page 23

Ordering Catalog Items

The catalog search function has not changed.

1 When you make a selection from the catalog, the result(s) appear in the table.

2 Select items from the table by checking the selection box(es).

3 Click Create Order to proceed.

You are redirected to the Edit Order page.

Changes to the Edit Order Page (Catalog Orders)

Page 24 What’s New for Release 65

Changes to the Edit Order Page (Catalog Orders)

1 You can hover your cursor over the ? in the Quantity to Order table to view

details for each SKU line by Requested Quantity, Overage, Overrun, and

Multiplier.

Changes to the Edit Order Page (Catalog Orders)

What’s New for Release 65 Page 25

Selecting a Fulfillment Type

You can choose a single fulfillment type for the entire order or you can select

multiple types for items.

To select a single Fulfillment type for the entire order:

1 Select Service Bureau or Inplant from the Fulfillment type drop down list

located in the header:

2 If you selected Inplant, the screen refreshes to display an Inplant Location

link.

3 Click the link. A drop down list appears if there are multiple locations.

4 Select a location from the list.

NOTE: If you chose Inplant and your order contains NO items that can be

printed Inplant, an error message similar to the below appears:

Click OK close the pop-up and return to the Ordering screen and correct the

Fulfillment type.

Changes to the Edit Order Page (Catalog Orders)

Page 26 What’s New for Release 65

To select multiple Fulfillment types for your order:

1 Select Service Bureau or Inplant from the Fulfillment type drop down list

located in order details.

2 Click on EACH item tab to select a type.

NOTE: If the selection is grayed out, you CANNOT change the Fulfillment

type for this category/item. If you try to change it at the header level, you

will receive an error message as described above.

Changes to the Edit Order Page (Catalog Orders)

What’s New for Release 65 Page 27

Removing SKUs

There are two ways you can remove a SKU from your order.

1 You can:

a. Change the Quantity to Order for a SKU line to 0.

--or--

b. Check the box next to the item and click the Remove SKU button.

For both methods, the screen refreshes, displaying a strikeout line

through the SKU:

2 If you do not want to see the removed SKUs on the screen, check Hide

Removed SKUs. The screen refreshes and the removed SKUs are no longer

displayed:

NOTE: If you removed the only SKU line in a tab AND Hide Removed

SKUs is checked, the entire tab is removed from the Order screen.

Changes to the Edit Order Page (Catalog Orders)

Page 28 What’s New for Release 65

If you removed a SKU in error and want to add it back to your order, there

are two ways you can return a SKU to your order.

NOTE: If you checked the Hide Removed SKUs box, uncheck that box in

order see the deleted SKU(s).

1 You can:

a. Change the Quantity to Order for the removed SKU line to a value other

than 0.

--or--

b. Check the box next to the removed SKU and click Reset:

For both methods, the screen refreshes and the SKU is returned to the

order:

Changes to the Edit Order Page (Catalog Orders)

What’s New for Release 65 Page 29

Changing the Quantity to Order

There are multiple ways to change quantities for a Catalog order. You can:

Change the quantities or apply an overage for the entire order.

Change the quantities or apply an overage by PO Number or Item

Category.

Change the quantities or apply an overage by SKU line.

Change an individual quantity.

Hover your cursor over the ? in the Quantity to Order table to view details

for each SKU line by Requested Quantity, Overage, Overrun, and Multiplier.

NOTE: To DECREASE the quantity by a value, enter a dash (–) before the

number. You can only do this if you are using the Quantity option. It does

not work for an Overage increase. Example: Entering -5 decreases the

Quantity to Order by 5 or 5%, depending upon what is selected.

To change the quantities for an entire order use the fields in the header.

1 From the drop down, select Quantity to increase the amount to be

ordered or select Overage to apply a Wastage percentage.

2 Keep Order as the value in the second field.

3 Enter the value by which you want to increase the quantities.

4 Click Apply to adjust the quantities.

Changes to the Edit Order Page (Catalog Orders)

Page 30 What’s New for Release 65

To change the quantities for a single PO by using the fields in the header:

1 From the drop down, select Quantity to increase the amount to be

ordered or select Overage to apply a Wastage percentage.

2 Select PO Number from the drop down list in the second field.

The screen refreshes with a new field:

NOTE: If you have not entered your PO Number, <Blank> is displayed.

3 Check the PO for which you want to change the quantities.

4 Enter a number into the free text box in the header line and leave the %

in the drop down menu.

5 Click Apply to adjust the quantities.

Changes to the Edit Order Page (Catalog Orders)

What’s New for Release 65 Page 31

To change the quantities for an Item Category by using the fields in the

header:

1 From the drop down, select Quantity to increase the amount to be

ordered or select Overage to apply a Wastage percentage.

2 Select Item Category from the drop down list in the second field.

The screen refreshes with a new field:

3 Check the category for which you want to change the quantities.

4 Enter a number into the free text box in the header line and leave the %

in the drop down menu.

5 Click Apply to adjust the quantities.

Changes to the Edit Order Page (Catalog Orders)

Page 32 What’s New for Release 65

To change the quantities for SKU lines in the order detail:

1 Check the individual SKU lines for the items you want to increase or

check the box in the header to select all items.

2 Select Quantity to increase the amount to be ordered or select Overage

to apply a Wastage percentage.

3 Enter a number into the free text box in the header line and leave the %

in the drop down menu.

4 Click Apply to update the table with your changes or Reset to clear your

changes.

To change a single quantity for a SKU in the order detail:

1 Enter a number into the editable field next to the PO Quantity field.

The Add Items functionality has not changed.

Once all data has been entered and/or verified, click Next to proceed.

For orders containing Service Bureau items, you are directed to the Shipping &

Billing Page.

For Inplant only orders, you are directed to the Order Preview page.

Completing the Shipping and Billing Page

What’s New for Release 65 Page 33

Completing the Shipping and Billing Page

You are directed here from the Edit Order page if your order contains Service

Bureau items.

Default Shipping and Billing Addresses

There has been a change to the default Shipping and Billing addresses.

For Callout orders only:

If you, an Agent, are calling out an order for a vendor, the default Shipping

address that appears on this page is the address for the Vendor. It is NOT your

default Shipping address. The default Billing address is determined by your

organizational setup.

For all orders:

The Bill To/Ship To address selection is limited within the organization. For

example, if an order has to bill to Vendor A and ship to Vendor B, the ship to

address of Vendor B MUST be set up under the account of Vendor A, or vice

versa.

See your user guide for directions on adding, editing and/or selecting Bill To and

Ship to addresses.

Completing the Shipping and Billing Page

Page 34 What’s New for Release 65

Collector Name

You can now add a Collector Name if you choose Self Collected as your

Shipping Method.

1 Depending upon the fulfillment center(s) available for the PO and items in

the order, you are taken to either the Order Level or Item Level tab:

Order Level –

Item Level –

2 If the information is the same for all items/POs in the order, complete it as

required at the Order Level. If it is different for some items/POs in the

order, then complete as required at the Item Level.

a Enter a reference number into the Customer Reference field. The

customer reference number can be anything that you choose; it is to help

you identify your order.

b Select a Shipping Method from the drop down menu.

Completing the Shipping and Billing Page

What’s New for Release 65 Page 35

c The Collector Name field appears if you select Self Collected as your

Shipping Method:

Enter a name in the Collector Name free text box. (Mandatory if

enabled.)

d Select a Billing Option from the drop down menu.

NOTE: If you select Bill my freight account as your Billing Option, the

Account # and Shipping Carrier fields are enabled.

e Enter a value in the Account # free text box. (Mandatory if enabled.)

f Select an option from the Shipping Carrier drop down menu.

(Mandatory if enabled.)

g Enter any special shipping instructions in the Shipping Instructions

field.

3 Click Next at the bottom of the page.

You are directed to the Order Preview page.

Submitting an Order

Page 36 What’s New for Release 65

Submitting an Order

If your order contains Inplant items only, you are directed here from the

Edit Order page. If your order contains Service Bureau items, you are

directed here from the Shipping and Billing page.

On this page, you can review your order before submitting it.

1 Once you have confirmed that all the address and line item information is

correct, click Submit Order.

You are directed to the Order Confirmation page.

Submitting an Order

What’s New for Release 65 Page 37

Order Confirmation

This page confirms that your order has been sent to Avery Dennison for

processing.

The Master Web Order Number can be used to track the entire order. Use

the PO Web Order # to track a specific PO within an order.

1 Start a new order by clicking the Start New Order link at the top right of the

page, or by clicking the Orders tab.

2 To email or print a copy of the confirmation, click the Email or Print link.

3 Depending upon your configuration, you may have the option to ReOrder

PO, Copy Original Order, and/or Copy Order.

Copying a Submitted Order

Page 38 What’s New for Release 65

Copying a Submitted Order

If enabled, you can copy a submitted order with changes.

1 Perform a Purchase Order (PO) search as described to locate the order you

want to copy.

2 Tick next to the Submitted order page.

NOTE: You cannot copy a MANUAL order with a status of Submitted. If you

select a manual order, the below error message appears when you click

Create Order:

3 Click Create Order. This performs a Copy Original Order operation.

Depending upon your implementation, you are either redirected to the Item

Assignment page or the Edit Order page.

NOTE: You can also copy a Submitted order by clicking ReOrder PO, Copy

Original Order or Copy Order from the Order Confirmation page, if

implemented.