HOW IT WORKS AND WHY IT’S EVERYONE’S BUSINESS

WHAT MANAGEMENT IS?

JOAN MAGRETTA

TEAM FEDEX

SINDHU RAMYA KEERTHI PRASANTH PRITESH NIKHIL DINESH CHANDRA MOHAN ASHISH CHETAN LAMBA AJAY

CHAPTER 1

VALUE CREATION: FROM THE OUTSIDE IN(Price is what you pay. Value is what you get)

What is value? Customers define value Value as efficiency The marketing mindset Maximizing shareholder value How is Value created? The right discipline for non profits Value is a system

CHAPTER 2

Business Models: Converting Insight to Enterprise

A good model tells a good storyGood story a better storyeBay DellStories that change the world

CHAPTER 3

STRATEGY : THE LOGIC OF SUPERIOR PERFORMANCE

Doing better by being different The link between strategy and performance How do you play the game of strategy From doing good to doing better : strategy for

non-profits

CHAPTER 4

ORGANIZATION : WHERE TO DRAW THE LINES

Three types of lines:- Boundary Lines Lines of the Organization Chart Lines of Authority

Ford versus Sloan : Two strategies, Two structures Alfred Sloan’s organization Manage or buy : Outsourcing Is In Toyota Redrew the lines of Scope and Authority Organizing to Tackle Society's Biggest Problems

CHAPTER 5

FACING REALITY : Which Number Matter and Why?

Numbers No Organization Can Live Without.

CHAPTER 6

THE REAL BOTTOM LINE: MISSION AND MEASURES

From the model T to the mars mission : good and bad measure

In search of the universal measure Mission critical Matching measures to mission Changing measures at GE What’s the bottom line when There is no bottom

line?

CHAPTER 7

INNOVATION AND UNCERTAINITYJuggling the present and the futureGood management is entrepreneurialThinking inside the boxInformation you needMaking decisions

CHAPTER 8

DELVIVERING RESULTS:FIRST,YOU FOCUS Results are obtained by exploiting by

opportunities, not buy solving problem. Law of Pareto Know as 80-20 Rule. Resource Allocation it mean, buy low sell high While delivering result have to maintain

discipline. Beating yesterday.

CHAPTER - 9

Managing people: Which value matter and why ?

Managing cultural: The social dimension.Making value come alive.Management’s golden rule: TrustRespect for the individual.

CONCLUSION

A DESIGN TO MATCH THE PURPOSETHE WORK OF EXECUTION