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1/6/2015 1 What makes cities smarter Innovation in crowd sourcing technology Sidharta Gautama, Nico Van de Weghe Philippe De Maeyer INDUSTRY & SOCIETY

What makes cities smarter - Universiteit Gent2014/10/04  · Sidharta Gautama, Nico Van de Weghe Philippe De Maeyer INDUSTRY & SOCIETY 1/6/2015 2 1/6/2015 3 Activating the crowd as

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Page 1: What makes cities smarter - Universiteit Gent2014/10/04  · Sidharta Gautama, Nico Van de Weghe Philippe De Maeyer INDUSTRY & SOCIETY 1/6/2015 2 1/6/2015 3 Activating the crowd as

1/6/2015

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What makes cities smarter Innovation in crowd sourcing technology

Sidharta Gautama, Nico Van de WeghePhilippe De Maeyer

INDUSTRY & SOCIETY

Page 2: What makes cities smarter - Universiteit Gent2014/10/04  · Sidharta Gautama, Nico Van de Weghe Philippe De Maeyer INDUSTRY & SOCIETY 1/6/2015 2 1/6/2015 3 Activating the crowd as

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Page 3: What makes cities smarter - Universiteit Gent2014/10/04  · Sidharta Gautama, Nico Van de Weghe Philippe De Maeyer INDUSTRY & SOCIETY 1/6/2015 2 1/6/2015 3 Activating the crowd as

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Activating the crowd as source

Page 4: What makes cities smarter - Universiteit Gent2014/10/04  · Sidharta Gautama, Nico Van de Weghe Philippe De Maeyer INDUSTRY & SOCIETY 1/6/2015 2 1/6/2015 3 Activating the crowd as

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Acts as data management platform

Analyses and reports on spatial behavior

Supports understanding the consumer

Business Intelligence Platform

Nico Van de Weghe

Philippe De Maeyer

Sidharta Gautama

MobileSensors Fleet Transactions

DATA SOURCES

Page 5: What makes cities smarter - Universiteit Gent2014/10/04  · Sidharta Gautama, Nico Van de Weghe Philippe De Maeyer INDUSTRY & SOCIETY 1/6/2015 2 1/6/2015 3 Activating the crowd as

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DATA SOURCE: SENSORS

DATA SOURCE: FLEET

Page 6: What makes cities smarter - Universiteit Gent2014/10/04  · Sidharta Gautama, Nico Van de Weghe Philippe De Maeyer INDUSTRY & SOCIETY 1/6/2015 2 1/6/2015 3 Activating the crowd as

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Lessons learned

Design your audience to get representative

data

Lessons learned

Design your audience to get representative

data

Page 7: What makes cities smarter - Universiteit Gent2014/10/04  · Sidharta Gautama, Nico Van de Weghe Philippe De Maeyer INDUSTRY & SOCIETY 1/6/2015 2 1/6/2015 3 Activating the crowd as

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DATA SOURCE: MOBILE

Mobile incentive card

Customer satisfaction Personalized coaching

for sustainable mobility

DATA SOURCES

Data

management

Cleaning &

Enrichment

Analytics &

Visualisation

DATA PLATFORM

Page 8: What makes cities smarter - Universiteit Gent2014/10/04  · Sidharta Gautama, Nico Van de Weghe Philippe De Maeyer INDUSTRY & SOCIETY 1/6/2015 2 1/6/2015 3 Activating the crowd as

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DATA PLATFORM

DATA PLATFORM

CONSUMER

PROFILING

TARGET GROUP

INSIGHT

- Mobility behavior

mode, shift, travel time, ...

- Customer metrics

recency, frequency, duration, ...

- Spatial insight

O/D, visitor flow, POI, ...

Page 9: What makes cities smarter - Universiteit Gent2014/10/04  · Sidharta Gautama, Nico Van de Weghe Philippe De Maeyer INDUSTRY & SOCIETY 1/6/2015 2 1/6/2015 3 Activating the crowd as

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DATA PLATFORM

COLLABORATIVE

GOVERNANCE

FACILITATING COMMUNICATION

BETWEEN CITIZEN AND GOVERNMENT

Page 10: What makes cities smarter - Universiteit Gent2014/10/04  · Sidharta Gautama, Nico Van de Weghe Philippe De Maeyer INDUSTRY & SOCIETY 1/6/2015 2 1/6/2015 3 Activating the crowd as

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What makes cities smarter Innovation in crowd sourcing technology

[email protected]