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What Makes Big Brands Stay Big? 3 June 2010 Jonathan Banks [email protected] Special acknowledgement and thanks to: Craig Twyford, The Nielsen Company

What Makes Big Brands Stay Big? 3 June 2010 Jonathan Banks [email protected] Special acknowledgement and thanks to: Craig Twyford, The Nielsen

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Page 1: What Makes Big Brands Stay Big? 3 June 2010 Jonathan Banks jonathambanks@hotmail.com Special acknowledgement and thanks to: Craig Twyford, The Nielsen

What Makes Big Brands Stay Big?

3 June 2010

Jonathan Banks

[email protected]

Special acknowledgement and thanks to: Craig Twyford, The Nielsen Company

Page 2: What Makes Big Brands Stay Big? 3 June 2010 Jonathan Banks jonathambanks@hotmail.com Special acknowledgement and thanks to: Craig Twyford, The Nielsen

50s/70s/noughties...

Page 3: What Makes Big Brands Stay Big? 3 June 2010 Jonathan Banks jonathambanks@hotmail.com Special acknowledgement and thanks to: Craig Twyford, The Nielsen

50s/70s/noughties...

Page 4: What Makes Big Brands Stay Big? 3 June 2010 Jonathan Banks jonathambanks@hotmail.com Special acknowledgement and thanks to: Craig Twyford, The Nielsen

50s/70s/noughties...

Page 5: What Makes Big Brands Stay Big? 3 June 2010 Jonathan Banks jonathambanks@hotmail.com Special acknowledgement and thanks to: Craig Twyford, The Nielsen

50s/70s/noughties...

Page 6: What Makes Big Brands Stay Big? 3 June 2010 Jonathan Banks jonathambanks@hotmail.com Special acknowledgement and thanks to: Craig Twyford, The Nielsen

September 17, 2009Icilma 6% Page 6

The big shampoos of the 1940’s had disappeared a generation later

Drene 11%

Evan Williams 18%

Page 7: What Makes Big Brands Stay Big? 3 June 2010 Jonathan Banks jonathambanks@hotmail.com Special acknowledgement and thanks to: Craig Twyford, The Nielsen

September 17, 2009 Page 7

And most of the brands that replaced them disappeared a generation after that

Sunsilk 8% (1979)

Silvikrin 11% (1979)

Page 8: What Makes Big Brands Stay Big? 3 June 2010 Jonathan Banks jonathambanks@hotmail.com Special acknowledgement and thanks to: Craig Twyford, The Nielsen

Winners and losers in the last 15 YearsMovers in the UK Top 100 since 1992 or which have grown/declined significantly

+Lucozade (55,8)

Muller (0,17)

Volvic (0,30)

Dairylea (78,43)

Finish (0,46)

Actimel (0,47)

Kelloggs Special K (0,54)

Walkers Sensations (0,77)

Yeo Valley Organic (0,88)

-Kelloggs Cornflakes (17,0)

Tate & Lyle (22,0)

Birds Eye Menu Master (28,0)

St Ivel Gold (30,0)

Del Monte Juice (34,0)

Ski Yoghurt (40,0)

Golden Wonder Pots (43,0)

Frosties (44,0)

Maxwell House (58,0)

Page 8

(1992 position, 2007 position)

Page 9: What Makes Big Brands Stay Big? 3 June 2010 Jonathan Banks jonathambanks@hotmail.com Special acknowledgement and thanks to: Craig Twyford, The Nielsen

September 17, 2009 Page 9

88% of the top 100 brands are over two decades old

Page 9

12

23 24

15

7

19

<20 20-39 40-59 60-79 80-99 >99years since launch

# o

f b

ran

ds

88%

Page 10: What Makes Big Brands Stay Big? 3 June 2010 Jonathan Banks jonathambanks@hotmail.com Special acknowledgement and thanks to: Craig Twyford, The Nielsen

September 17, 2009

1876 1881 1886 1904

1908 1918 1920-33 1934

1939 1962 1969 1996

Page 11: What Makes Big Brands Stay Big? 3 June 2010 Jonathan Banks jonathambanks@hotmail.com Special acknowledgement and thanks to: Craig Twyford, The Nielsen

September 17, 2009

Cadbury adverts a century a part

Page 11

50s 90s20s

Page 12: What Makes Big Brands Stay Big? 3 June 2010 Jonathan Banks jonathambanks@hotmail.com Special acknowledgement and thanks to: Craig Twyford, The Nielsen

September 17, 2009

100 years of Coca-Cola

Page 12

1886 1906 1926 1946

1966 1986 2006 2009

Page 13: What Makes Big Brands Stay Big? 3 June 2010 Jonathan Banks jonathambanks@hotmail.com Special acknowledgement and thanks to: Craig Twyford, The Nielsen

September 17, 2009

The big post-war breakfast cereal brands are still household names today

41

1318

23

8

18

105 4

1949 1979 2009

£ Brand Share#1

#2#3

#2

#3

#1

#1

#7#4

Page 14: What Makes Big Brands Stay Big? 3 June 2010 Jonathan Banks jonathambanks@hotmail.com Special acknowledgement and thanks to: Craig Twyford, The Nielsen

September 17, 2009

0

20

40

60

80

M R H C

1949 1979 2009

Some more winners...

UK market share (%)

Page 15: What Makes Big Brands Stay Big? 3 June 2010 Jonathan Banks jonathambanks@hotmail.com Special acknowledgement and thanks to: Craig Twyford, The Nielsen

September 17, 2009

What makes big brands stay big

Rule #1: The age at which the emotional

engagement occurs

Page 16: What Makes Big Brands Stay Big? 3 June 2010 Jonathan Banks jonathambanks@hotmail.com Special acknowledgement and thanks to: Craig Twyford, The Nielsen

September 17, 2009 Page 18

The most loyal brand?

Page 17: What Makes Big Brands Stay Big? 3 June 2010 Jonathan Banks jonathambanks@hotmail.com Special acknowledgement and thanks to: Craig Twyford, The Nielsen

September 17, 2009 Page 19

Marmite

2000s1930s

Page 18: What Makes Big Brands Stay Big? 3 June 2010 Jonathan Banks jonathambanks@hotmail.com Special acknowledgement and thanks to: Craig Twyford, The Nielsen

September 17, 2009 Page 20

Shredded Wheat

1905

Page 19: What Makes Big Brands Stay Big? 3 June 2010 Jonathan Banks jonathambanks@hotmail.com Special acknowledgement and thanks to: Craig Twyford, The Nielsen

September 17, 2009 Page 21

1970s

1950s

Weetabix down the ages

1949: 18%

1979: 18%

1990s

2009: #1

Page 20: What Makes Big Brands Stay Big? 3 June 2010 Jonathan Banks jonathambanks@hotmail.com Special acknowledgement and thanks to: Craig Twyford, The Nielsen

September 17, 2009 Page 22

HP

1950s 1960s 2005

Page 21: What Makes Big Brands Stay Big? 3 June 2010 Jonathan Banks jonathambanks@hotmail.com Special acknowledgement and thanks to: Craig Twyford, The Nielsen

September 17, 2009

What Makes Big Brands Stay Big

Rule #2: Beware of “creative destruction”

Page 22: What Makes Big Brands Stay Big? 3 June 2010 Jonathan Banks jonathambanks@hotmail.com Special acknowledgement and thanks to: Craig Twyford, The Nielsen

September 17, 2009 Page 24

Laundry Detergents market share

1949

31%

31%

30%

1979

18%

15%

8%

2009

19%

13%

12%

Somethinghappened?

Page 23: What Makes Big Brands Stay Big? 3 June 2010 Jonathan Banks jonathambanks@hotmail.com Special acknowledgement and thanks to: Craig Twyford, The Nielsen

September 17, 2009

Major technological breakthroughs usually create winners from outside the category

• Detergent: soap to synthetic– Ariel & Tide not Rinso or Oxydol

• Toothpaste: powder to fluoride– Colgate not MacLeans

• Coffee: ground to instant– Nescafé not Lyons

• Shaving Foam– Gillette not Levers or Colgate

• Mouthwash– Listerine not Colgate

• Autodish– Vanish not Fairy

• Chilled Juice– Tropicana not Del Monte

• Liquid Soap/Shower Gel– Carex & Lynx not Lifebouy or Lux

Page 25

Page 24: What Makes Big Brands Stay Big? 3 June 2010 Jonathan Banks jonathambanks@hotmail.com Special acknowledgement and thanks to: Craig Twyford, The Nielsen

September 17, 2009

What Makes Big Brands Stay Big

Rule #3:Continually evolve the brand in line with

macro trends

Page 25: What Makes Big Brands Stay Big? 3 June 2010 Jonathan Banks jonathambanks@hotmail.com Special acknowledgement and thanks to: Craig Twyford, The Nielsen

September 17, 2009 Page 33

Lucozade developed their energy message

Page 26: What Makes Big Brands Stay Big? 3 June 2010 Jonathan Banks jonathambanks@hotmail.com Special acknowledgement and thanks to: Craig Twyford, The Nielsen

September 17, 2009 Page 34

Dairylea changed the proposition to stay relevant

Page 27: What Makes Big Brands Stay Big? 3 June 2010 Jonathan Banks jonathambanks@hotmail.com Special acknowledgement and thanks to: Craig Twyford, The Nielsen

September 17, 2009 Page 35

Kellogg’s shifted emphasis

Page 28: What Makes Big Brands Stay Big? 3 June 2010 Jonathan Banks jonathambanks@hotmail.com Special acknowledgement and thanks to: Craig Twyford, The Nielsen

September 17, 2009

...and redefined the tasty segment...

Page 29: What Makes Big Brands Stay Big? 3 June 2010 Jonathan Banks jonathambanks@hotmail.com Special acknowledgement and thanks to: Craig Twyford, The Nielsen

September 17, 2009

What Makes Big Brands Stay Big

Rule #4: Maintain and justify a premium

positioning

Page 30: What Makes Big Brands Stay Big? 3 June 2010 Jonathan Banks jonathambanks@hotmail.com Special acknowledgement and thanks to: Craig Twyford, The Nielsen

September 17, 2009

Successful brands typically command a premium

0

10

20

30

40

50

60

HeinzBaby

Ryvita Jeyes LibbyBaby

MacVita Ibcol

Value Share Volume Share

Winners Losers

Source: Nielsen 1949

Page 31: What Makes Big Brands Stay Big? 3 June 2010 Jonathan Banks jonathambanks@hotmail.com Special acknowledgement and thanks to: Craig Twyford, The Nielsen

September 17, 2009

What Makes Big Brands Stay Big

Rule #5: Dominate the emerging channels

Page 32: What Makes Big Brands Stay Big? 3 June 2010 Jonathan Banks jonathambanks@hotmail.com Special acknowledgement and thanks to: Craig Twyford, The Nielsen

September 17, 2009

Successful brands dominated the emerging channel

0 50 100 150 200

Heinz Baby

Colgate Toothpaste

Wisdom Toothbrush

Brands Baby

Spa Toothbrush

Kolynos Toothpaste

Share in Multiples indexed on share in Chemists or Independents in 1949

Share in Multiples indexed on share in Chemists or Independents in 1949

Page 33: What Makes Big Brands Stay Big? 3 June 2010 Jonathan Banks jonathambanks@hotmail.com Special acknowledgement and thanks to: Craig Twyford, The Nielsen

September 17, 2009

Page 34: What Makes Big Brands Stay Big? 3 June 2010 Jonathan Banks jonathambanks@hotmail.com Special acknowledgement and thanks to: Craig Twyford, The Nielsen

September 17, 2009

1. The age at which the emotional engagement occurs

2. Beware of “creative destruction”

3. Continually evolve the brand in line with macro trends

4. Maintain & justify a premium positioning

5. Dominate the emerging channels

5 rules that ensure the big brands stay big

Page 35: What Makes Big Brands Stay Big? 3 June 2010 Jonathan Banks jonathambanks@hotmail.com Special acknowledgement and thanks to: Craig Twyford, The Nielsen

September 17, 2009

80% of CEO’s believe their brand provides a superior customer experience

8% of their customers agree

Source: Bain & Company

Page 36: What Makes Big Brands Stay Big? 3 June 2010 Jonathan Banks jonathambanks@hotmail.com Special acknowledgement and thanks to: Craig Twyford, The Nielsen

September 17, 2009

We will always love brands

Page 37: What Makes Big Brands Stay Big? 3 June 2010 Jonathan Banks jonathambanks@hotmail.com Special acknowledgement and thanks to: Craig Twyford, The Nielsen

September 17, 2009

Thank you!

[email protected]