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What Kind of Animal Are You? Working Effectively with Different Personality Types.
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WHAT KIND OF ANIMAL ARE
YOU?Working Effectively with Different Personality
Types
Administrative Professionals In-Service
August 2, 2013
Presenter: Margaret Brown
PERSONALITY PROFILES
COMMON CONFLICTS Time constraints and deadlines are an issue. My boss
does work at the last minute and I do it ahead of schedule.
She likes to micromanage and I like to be given a task and be left alone to do it.
I am more detail oriented than my boss and like to have as complete a picture as possible before we make a decision. My boss is a “full speed ahead” kind of guy.
My manager does not check e-mail and calendars on a regular basis and misses many appointments.
There’s often a lack of information because my boss “keeps it all in his head” and does things at the last minute. He’s creative and doesn’t realize the need to plan ahead – including for travel, meetings, and projects.
TYPES OF PERSONALITY PROFILES Myers-Briggs
16 Personality Types Extraversion/Introversion, Sensing/Intuition,
Thinking/Feeling, Judging/Perceiving
Insights4 work styles identified by color energy
Cool Blue, Earth Green, Sunshine Yellow, Fiery Red
Type A/BHigh Strung/Easy Going
Animal Personality Type
COMPLETING THE ASSESSMENTExample:
1 Directing 2 Influencing 4 Steady 3 Cautious
4 Self-Certain 2 Optimistic 3 Deliberate 1 Restrained
COMPLETING THE ASSESSMENT
Example:
D I S C
1 Directing 2 Influencing 4 Steady 3 Cautious
4 Self-Certain 2 Optimistic 3 Deliberate 1 Restrained
1 Adventurous 2 Enthusiastic 4 Predictable 3 Logical
1 Decisive 2 Open 3 Patient 4 Analytical
1 Daring 2 Impulsive 4 Stabilizing 3 Precise
2 Restless 1 Emotional 4 Protective 3 Doubting
1 Competitive 2 Persuading 4 Accommodating
3 Curious
2 Assertive 1 Talkative 3 Modest 4 Tactful
2 Experimenting
1 Charming 3 Easy-Going 4 Consistent
1 Forceful 2 Sensitive 4 Sincere 3 Perfectionist
16 TOTAL 17
TOTAL 36 TOTAL 31 TOTAL
GRAPHING THE RESULTS
SCORE D I S C
40 39 38 37 36 35 34 33 32 31 30 29 28 27 26 25 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10
D I S C
16 17 36 31
GRAPHING THE RESULTS
SCORE D I S C
40 39 38 37 36 35 34 33 32 31 30 29 28 27 26 25 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10
D I S C
23 27 29 21
D
Strengths:Visionary, Practical, Productive,
Strong Willed, Independent, Decisive,A Leader
Weaknesses:Cold, Domineering, Unemotional,
Unforgiving, Sarcastic
LION/DOMINANCE
PowerfulDesires Control
I
Strengths:Outgoing, Responsive, Warm,
Friendly, Talkative, Enthusiastic,Compassionate
Weaknesses:Undisciplined, Exaggerates,
Showy, Avoids Details, Egocentric
OTTER/INFLUENCE
PopularDesires Fun
S
Strengths:Calm, Easy Going, Dependable,
Quiet, Objective, Diplomatic,Humorous
Weaknesses:Selfish, Stingy, Worrier,
Procrastinator, Indecisive
GOLDEN RETRIEVER/STEADINESS
PeacefulDesires Peace
C
Strengths:Analytical, Self Disciplined,
Industrious, Organized, Accurate,Factual, Practical
Weaknesses:Moody, Inflexible,
Touchy, Unsociable, Critical
BEAVER/COMPLIANCE
PerfectDesires
Perfection
Strengths: • Visionary, Practical,
Productive, Strong Willed, Independent, Decisive, A Leader
Weaknesses: • Cold, Domineering,
Unemotional, Unforgiving, Sarcastic
Strengths: • Outgoing, Responsive, Warm,
Friendly, Talkative, Enthusiastic,Compassionate
Weaknesses: • Cold, Domineering,
Unemotional, Unforgiving, Sarcastic
Strengths: • Analytical, Industrious,
Self Disciplined, Organized, Aesthetic, Sacrificing
Weaknesses: • Moody, Self Centered,
Touchy, Unsociable, Critical
Strengths: • Calm, Easy Going,
Dependable, Quiet, Objective, Diplomatic, Humorous
Weaknesses: • Selfish, Stingy,
Fearful, Procrastinator, Worrier, Indecisive, Unmotivated
LION/DOMINANCE OTTER/INFLUENCE
BEAVER/COMPLIANCE RETRIEVER/STEADINESS
Extroverted
Introverted
TaskFocused
People Focused
D
Behavioral Tendencies: Compelled by ego – forceful and competitive Task oriented - move people to action, desire and
cause change Motivated by directness - do not like to be
entertained or restrained Basic Fear - being taken advantage of, criticism of
their character Limitations – impatience, selective
listeners, have “blind spots” concerning awareness of others’ views and feelings.
LION/DOMINANCE
I
Behavioral Tendencies: Optimistic and people oriented Socially oriented, emotionally energetic,
loves to entertain Motivated by social recognition – needs
companionship and group support Basic fear – rejection, disapproval in
relationships, task criticism (they often interpret this as a personal rejection) Limitations – unorganized in
accomplishing tasks unless they are also a high “D”
OTTER/INFLUENCE
S
Behavioral Tendencies: Pragmatic, a team player or family person Likes concrete results, the “bottom line”
approach Motivated by loyalty Respectful of procedures Basic fear – loss of stability, the unknown,
unplanned change Limitations –
possessiveness and adherence to code of order and desire for tranquility limits their ability to act decisively or face difficult situations
GOLDEN RETRIEVER/STEADINESS
C
Behavioral Tendencies: Accurate and precise – concerned for
quality control Highly intuitive – people readers Motivated by the correct or proper way
to do something Disciplined Basic fear – criticism of their
work or effort Limitations – overly critical
and demanding of both themselves and others because of high standards; they rarely vocalize their criticisms
BEAVER/COMPLIANCE
As combat generals: The Lion attacks, attacks, attacks the enemy but
forgets to order supplies, munitions, and replacement troops.
The Otter coordinates with commanders on all fronts and lobbies for a harmonious battle plan everyone will like.
The Golden Retriever attacks in an orderly, conventional manner just like he was taught at the Academy.
The Beaver inventories all of his supplies and vows not to attack until every piece of equipment he needs is delivered.
SITUATIONAL EXAMPLES
Shopping for a new car: The Golden Retriever takes her time and shops
several dealers, looking for a model like the one she already has.
The Beaver asks questions about performance, financing, and equipment.
The Otter immediately selects the flashy new model everyone will envy.
The Lion never shows up. She gets someone else to buy it for her.
SITUATIONAL EXAMPLES
Isolated in a north woods cabin for the winter: The Golden Retriever settles in to catch up on
some reading or starts a woodworking project.
The Lion gets cabin fever in a week and decides to remodel the cabin.
The Beaver begins reading a book that explains how to live in an isolated north woods cabin.
The Otter snowshoes into the woods everyday to talk to the animals.
SITUATIONAL EXAMPLES
UNDERSTANDING THE ANIMAL
TEMPERAMENTS
UNDERSTANDING THE LION/DOMINANCE ANIMAL“Do it now!” “What’s the point?”
Environment: lots of projects, awards on the wall, large calendar, office furniture arranged in a formal way
Gain Security by: control
Pace: fast and decisive
Needs: a climate that responds
Irritated by: wasted time, unpreparedness, arguing, blocking results
For Growth They Need to: appear less critical, respect people’s personal worth, develop tolerance for conflict, pace themselves
Avoid With Them: attacking his/her character, telling them what to do, presenting win-lose scenarios
UNDERSTANDING THE OTTER/INFLUENCE ANIMAL“Trust me!” “Lighten up!”
Environment: cluttered, awards and slogans on the wall, personal pictures, friendly
Gain Security by: flexibility
Pace: fast and spontaneous
Needs: a climate that collaborates
Irritated by: too many facts, too much logic, boring tasks, same old approach, routine, being alone, ignoring their opinions
For Growth They Need to: respect priorities, more logical approach, follow through, get better organized, concentrate on the task at hand
Avoid With Them: negativism, rejection, arguing
UNDERSTANDING THEGOLDEN RETRIEVER/STEADINESS ANIMAL“Why change?” “Let’s work together!”
Environment: family pictures, slogans on the wall, personal items, relaxed friendly decorations
Gain Security by: close relationships
Pace: slow and easy
Needs: a climate that processes
Irritated by: pushy and aggressive behavior,insincerity, being put on the spot, disrupting the status quo
For Growth They Need to: take risks, delegate to others, confront, develop confidence in others, learn to change and adapt
Avoid With Them: conflict, sudden unplanned risky changes, overloading, confusing
UNDERSTANDING THE BEAVER/COMPLIANCE ANIMAL“Do it right!” “Prove it!”
Environment: structured and organized, charts and graphs, functional decor, formal seating arrangement
Gain Security by: preparation
Pace: slow and systematic
Needs: a climate that describes
Irritated by: people who do not know what they are talking about, lack of attention to detail, surprises, unpredictability
For Growth They Need to: make faster decisions, tolerate conflict, learn to compromise, adjust to change and disorganization
Avoid With Them: criticizing, blunt personal questions, incomplete or inaccurate recommendations
COMMUNICATING AMONGST THE ANIMAL TEMPERAMENTS
COMMUNICATING WITH THE LION/DOMINANCE ANIMAL“Do it now!” “What’s the point?” Wants You to Be: efficient and to the point
Provide Them With: options, information onwhat it does and by when, freedom to act, immediate action
General Strategies: be efficient and competent, support their goals and objectives, if you disagree – argue facts and not personal feelings, be precise, time disciplined, well organized, focus on the results or bottom-line, do not waste their time, let them make the decision
COMMUNICATING WITH THE OTTER/INFLUENCE ANIMAL“Trust me!” “Lighten up!” Wants You to Be: stimulating and interesting
Provide Them With: quality, information on how it will enhance their status, increased talent, originality, uniqueness
General Strategies: be interested in them, support their dreams, feelings and opinions, be sociable, do not hurry the discussion – give them a chance to verbalize, try not to argue, don’t deal with details – put it all in writing, do not be shy, agree on the specifics of any arrangement
COMMUNICATING WITH THEGOLDEN RETRIEVER/STEADINESS ANIMAL
“Why change?” “Let’s work together!” Wants You to Be: cooperative and pleasant Provide Them With: assurances, information
on how it will affect their circumstances, popular ideas, risk sharing, reliability, assistance in presenting to others
General Strategies: be non-threatening andsincere, show personal interest and support their feelings, don’t push, move along in a slow manner, show that you are listening, be easy-going, assure them that you stand behind any decisions
COMMUNICATING WITH THE BEAVER/COMPLIANCE ANIMAL“Do it right!” “Prove it!” Wants You to Be: accurate and precise Provide Them With: evidence, information
on how they can logically justify, systematicplans, progress reviews
General Strategies: be thorough and well planned, support their thoughtful approach, demonstrate through action rather than words,be exact, organized, and prepared, give them time to verify your words, don’t rush decision making, avoid gimmicks, provide evidence that what you say is true and accurate
SEVEN TIPS FOR OVERCOMING CLASHING WORK STYLES Take the high road Work with what you have Get on the same page Check in regularly Put yourself in the other person’s shoes Don’t take it personally Know your own behaviors
FOR ADDITIONAL INFORMATION References
Weird Guy Blog by Eric Brown http://weirdblog.wordpress.com/2007/02/27/communicating-amongst-
the-animal-temperaments/
http://weirdblog.wordpress.com/2007/09/05/how-leadership-styles-affect-productivity/
http://weirdblog.wordpress.com/2007/09/04/leadership-styles-dictatorial-authoritative-consultative-participative/
http://weirdblog.wordpress.com/2007/09/05/leadership-styles-when-to-use-them/
http://weirdblog.wordpress.com/2007/02/22/personality-types-lion-beaver-otter-and-golden-retriever/
http://weirdblog.wordpress.com/2007/02/23/understanding-the-animal-temperaments/
Personality Plus by Terri L. White http://koinonia-all.org/homeschool/personality.htm
Joy in the Journey http://proverbs4.blogspot.com/2006/03/what-animal-are-you.html
FOR ADDITIONAL INFORMATION References (continued)
The Smalley Center – Free Personality Test http://smalley.cc/images/Personality-Test1.pdf
Gary Smalley Personality Types Inventory http://www3.dbu.edu/jeanhumphreys/SocialPsych/smalleytrentperson
ality.htm
Wikipedia – DISC Assessment http://en.wikipedia.org/wiki/DISC_assessment