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What is the impact of digital financial service on agribusiness market risk? Thabo GOPANE Johannesburg Business School, University of Johannesburg, Kingsway Road, Johannesburg, 2006, South Africa Tel: +27 11 559 5605, [email protected] Abstract: The objective of this study is to investigate the effect of digital financial service on the market risk of farm business. Our empirical methodology allows us to first estimate, controlling for self-selection problem, the take-up likelihood of digital service (proxied with mobile money) by agribusiness. Second, for those agribusiness entrepreneurs who have adopted the digital financial service, we assess the effect of such service on their market risk. Whether digital service adoption contributes to risk reduction? The data set used in the model comes from Kenya’s FinAccess Survey 2015. The results show a negative association of digital financial service take-up with agribusiness market risk, meaning that as more financial service is adopted, agribusiness risk reduces. Our finding supports a submission that there is a beneficial negative association between digital financial service and market risk for agribusiness. This research outcome will benefit agribusiness industry, and improve targeted development policy intervention. Keywords: Agribusiness, Digital financial service, Market risk, Mobile money, Technology take-up 1. Introduction The study investigates a topical research question for both academic and applied research with a focus on expanding the investigation beyond the mainstream studies of household banking-exclusion problems. We inquire: what is the effect of digital financial service agribusiness market risk? Digital financial service refers to all such financial services that do not use fiat money (notes and coins) as their mode of money (or transaction), but instead use monetary value (like mobile money) stored in electronic devices [1]. Further, the usual brick and mortar banking methods such as payment through branch-walk-in, bank book, cheque book, ATM, and landline (phone) banking, are continually substituted or dominated by electronic payment systems such as ETF, internet payment, internet money, sms payment, and mobile money, to mention a few. Kenya’s M- Pesa is a good example for electronic payment system and mobile money [2], and it will be used as a case study in this paper. A recent wave of studies in financial exclusion marks a significant juncture in development economics and its relation to financial services technology. According to [2:475]’s literature synthesis, financial sector development and has potentials to benefit the poor: “…60 percent of the [financial sector] impact on the poorest 20 percent operates through aggregate growth while 40 percent operates through reducing inequality”. The authors conclude that : “The impact [or consequences] of this evidence [financial sector benefiting the poor] has been to recently shift donor policy emphasis from a focus on brought to you by CORE View metadata, citation and similar papers at core.ac.uk provided by University of Johannesburg Institutional Repository

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Page 1: What is the impact of digital financial service on

What is the impact of digital financial

service on agribusiness market risk?

Thabo GOPANE

Johannesburg Business School, University of Johannesburg,

Kingsway Road, Johannesburg, 2006, South Africa

Tel: +27 11 559 5605, [email protected]

Abstract: The objective of this study is to investigate the effect of digital financial

service on the market risk of farm business. Our empirical methodology allows us to

first estimate, controlling for self-selection problem, the take-up likelihood of digital

service (proxied with mobile money) by agribusiness. Second, for those agribusiness

entrepreneurs who have adopted the digital financial service, we assess the effect of

such service on their market risk. Whether digital service adoption contributes to risk

reduction? The data set used in the model comes from Kenya’s FinAccess Survey

2015. The results show a negative association of digital financial service take-up

with agribusiness market risk, meaning that as more financial service is adopted,

agribusiness risk reduces. Our finding supports a submission that there is a beneficial

negative association between digital financial service and market risk for

agribusiness. This research outcome will benefit agribusiness industry, and improve

targeted development policy intervention.

Keywords: Agribusiness, Digital financial service, Market risk, Mobile money,

Technology take-up

1. Introduction

The study investigates a topical research question for both academic and applied

research with a focus on expanding the investigation beyond the mainstream studies of

household banking-exclusion problems. We inquire: what is the effect of digital financial

service agribusiness market risk? Digital financial service refers to all such financial

services that do not use fiat money (notes and coins) as their mode of money (or

transaction), but instead use monetary value (like mobile money) stored in electronic

devices [1]. Further, the usual brick and mortar banking methods such as payment through

branch-walk-in, bank book, cheque book, ATM, and landline (phone) banking, are

continually substituted or dominated by electronic payment systems such as ETF, internet

payment, internet money, sms payment, and mobile money, to mention a few. Kenya’s M-

Pesa is a good example for electronic payment system and mobile money [2], and it will be

used as a case study in this paper.

A recent wave of studies in financial exclusion marks a significant juncture in

development economics and its relation to financial services technology. According to

[2:475]’s literature synthesis, financial sector development and has potentials to benefit the

poor: “…60 percent of the [financial sector] impact on the poorest 20 percent operates

through aggregate growth while 40 percent operates through reducing inequality”. The

authors conclude that : “The impact [or consequences] of this evidence [financial sector

benefiting the poor] has been to recently shift donor policy emphasis from a focus on

brought to you by COREView metadata, citation and similar papers at core.ac.uk

provided by University of Johannesburg Institutional Repository

Page 2: What is the impact of digital financial service on

providing financial services to the poor – in particular via microfinance - to the need to

provide ‘Finance for All’” Meaning that since the financial sector has potentials to improve

the well-being of the society it is good to put more effort implementing financial inclusion

strategies, along with fact finding research, such as the current study.

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Figure 1: Product range for agribusiness in Kenya with own prices

Related studies in financial inclusion concerned themselves mostly with the question of

financial exclusion for individuals or households as surveyed by [3] and a plethora of

studies on the effect of digital financial services in banking performance, for example, [4].

Little to none have shown enough curiosity about the relationship between digital financial

service adoption and its relationship to market risk, which is the focus of the present paper.

In the absence of information and financial service based mobile technology, most farmers

in Kenya relied on middle intermediaries for an update on a range of market price

information over product space as listed in Figure 1. A more significant price change is

observed over time and across market geographic areas in Kenya, as depicted in Figure 2.

Figure 2: Snap shot of average monthly price fluctuation for a 70 kg box of tomatoes in 5 cities, Kisumu,

Mombasa, Nairobi, Kitale, and Eldoret. Source: [5].

Page 3: What is the impact of digital financial service on

If a farmer is selling at lower prices while the market prices increased a few days ago,

the farmer stand a risk to make lower profit relative to his or her counterparts.

Consequently the current study identifies this as a gap to be closed and an objective of the

current investigation. The rest of this paper is organised in the following sections: objective

of the study, methodology, technology’s operational design, technology description, results,

business benefits, and conclusion.

2. Objective of the Study

The objective of the study is to investigate the impact of digital financial service on

agribusiness market risk. In order to achieve this objective the following sequence and

combination of empirical analyses will be conducted:

1. measure the take-up rate of digital financial system by agribusiness entrepreneurs.

2. Proxy and quantify digital financial system with M-Pesa usage

3. Proxy and evaluate agribusiness market risk with farm product price volatility.

Therefore the research question is designed to concurrently control for take-up rate, and

evaluate whether the usage of digital financial service helps agribusiness to reduce market

risk exposure, other things constant.

4. Methodology The data set used in this paper comes from Kenya’s FinAccess Household Survey 2015

[5]. The data set is collected periodically through a survey instrument by Financial Sector

Deepening Programme of Kenya (hereafter, FSD Kenya). The project is implemented in

collaboration with the Central Bank of Kenya (CBK), and Kenya National Bureau of

Statistics (KNBS). The survey data set was published in 2016. The KSD Kenya survey is a

national survey conducted at par with the usual statistical standards of rigor, depth and

spread. The survey methodology is fully explained in Kenya’s National Sample Survey and

Evaluation Programme (NASSEP-V), see [6], which is developed by KBNS for national

surveys. The interviews were conducted on one-on-one basis on 8 665 individuals aged 16

and above. A total of 10 008 households were visited in 834 clusters over 13 subregions.

The questionnaires were loaded on Y330 Huawei devices in the hands of each enumerator.

The GPS accuracy was 15m in rural areas and 10m in urban land. The data set was

previously used in scientific empirical research by [7], [8], [9], and [10]. Transactions were

taken to have occurred within the previous 30 days.

3. Operation Design of the M-Pesa based Financial System

What is the impact of digital financial serives on agribusiness? This is our research

question, and we now proxy the digital financial service with the M-Pesa mobile money

service. What is M-Pesa and how does it operate? The word, Pesa means cash in Swahili,

and the letter, M stands for mobile. So, literally M-Pesa means mobile-cash. Corporately,

the M-Pesa service was introduced by Safaricom and Vodacom in 2007, and it has since

grown into several countries including: Afghanistan, South Africa, India; Romania (2014),

and Albania (in 2015). Operationally, the story goes that: once upon a time a student at

Moi University in Kenya, developed software programme that enables a user to deposit,

withdraw, and transfer value to other users. Safaricom purchased full rights from the

student, and since then, with further developments, M-Pesa service was born.

Page 4: What is the impact of digital financial service on

Figure 3: The architecture of the M-PESA mobile money service. Source: [2: p.75]

M-Pesa is a mobile service that offers money transfer service, payment service, and

store of monetary value (or units), the mobile money (also known as, m-money, or

e-money). The service enables users to deposit monetary value into a cell phone-based

account, and then later to use it (or some of it) to pay for goods and services, pay for

airtime, redeem some of it as withdrawal, or transfer to other users. The transfer of

monetary values is activated via a pin-protected cell phone SMS (short message service).

Since M-Pesa is a branchless banking service, users deposit and withdraw fiat (physical

money) into and from their cell phones through separately contracted agents such as,

airtime resellers, and retailers who altogether may be seen as a network of intermediaries

that connect the M-Pesa principal with end-users to implement the service. The process of

money transmission and user interaction is illustrated with Figure 3. There is a small

transaction fee linked to the M-Pesa services.

4. Technology Description of M-Pesa

M-Pesa is operated and governed mobile network operators, and subject to mobile

phone regulation and configuration, as opposed to banking or financial services institutions.

Therefore, the user interface in the cell phone devices tend to vary, for example: Safaricom

in Kenya uses SIM toolkit (STK), and Vodaphone in Tanzania uses USSD, for launching

access menus on user cell phones. USSD stands for unstructured supplementary service

data, and it is used in mobile payments systems such as bKash in Bangladesh; Wing in

Cambodia; EasyPaisa in Pakistan; and EcoCash in Zimbabwe. The functionality of USSD

is activated by dialling a number that usually starts with * and ends with #. Both STK and

USSD are part of the GSM (global system for mobiles communication) which is

administered by the GSM Association that is responsible for TAC (type allocation code)

and IMEI (International Mobile Station Equipment Identity) number for unique

identification of cell phones. The menu interface for the M-Pesa system is outline in Figure

4.

Page 5: What is the impact of digital financial service on

Figure 4: The phone menu structure of M-Pesa service. Source: [11: p.78].

5. Empirical Results The purpose of the study was to inquire whether there is a relationship between

agribusiness’s take-up of digital financial services and market risk. Since the

agribusiness operators face continuous product price fluctuation over time and across

geographic area, the question that arises is, does the claimed expediency in technology

have risk reduction benefits for agribusiness? In this paper market risk is proxied with

standard deviation of product prices from average. Figure 6 shows a plausible visual

correlation between financial services distribution and the spread of agribusiness

activity nationally in Kenya. Figure 5 provides an overall results in the form of

statistical correlation between market risk and financial service technology take-up.

The graph shows that as the probability of take-up increases (vertical axis), the market

risk declines (horizontal axis). The two parallel lines are negatively sloped confirming

a negative relationship between emoney takeup and market risk. The lower line

labelled, Non-Agribusiness may be construed as a benchmark since it relates to market

risk for non-agricbusiness operations. Obviously this set of entreprises are not involved

in farming operation so their farm risk will be lower, but they should have some through

spillover or indirect operations. Intuitively, the graph says that on average, the more

adoption and usage of digital financial services, the agribusiness stand to mitigate their

market risk.

Figure 5: Relationship between agribusiness digital financial service take-up and market risk.

Agribusiness

Non_Agribusiness

Page 6: What is the impact of digital financial service on

Figures 6 provides a practical preliminary relationship on the relationship between

agribusiness digital financial service exposure and market risk. The diagrams maps the

touch points of agricultural activities and financial services accessibility.

Factors that emerged as contributors to farm business risk include financial literacy, higher

exposure to and usage of different financial products, size of farm operation, credit

transaction (purchase or sales), and creditworthiness. The results also show that take-up

increases with product volume and variability. The results show that digital financial

service take-up is negatively associated with market risk index.

Figure 7: A comparison of the usage of financial services (83 275) in Kenya

The mobile money market share is distributed among four networks in Kenya namely,

Orange (0.1%), Mobi Cash (0.8%), Airtel (5.6%), and the M-Pesa operating Safaricom

(93.5%). Overall the mobile money services have 79% access points to financial services

compared to 13% of bank agents, and 7% for a combination of other services as listed in

Figure 7. Further, Figure 7 tabulates the financial services that are depicted in Figure 6.

0.1% 0.1% 0.1% 0.2% 0.2% 0.3% 0.4% 0.7% 0.9% 1.1% 1.2% 1.5% 1.6%

12.8%

78.7%

0.0%

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20.0%

30.0%

40.0%

50.0%

60.0%

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80.0%

90.0%

Page 7: What is the impact of digital financial service on

6. Benefits of M-Pesa in Agribusiness

M-Pesa has both direct and indirect potential benefits to the farm communities of

Kenya. The service benefits the agribusiness with market price information, payment

system, depository service, cash withdrawal, and money transmission service. A benefit to

farm agribusiness has a potential positive knock-on effect for general improvement of

human well-being. Recent studies by development economists “… estimate that access to

the Kenyan mobile money system M-Pesa increased per capita consumption levels and

lifted 194,000 households, or 2% of Kenyan households, out of poverty” [13: p:1288]. This

evidence is consistent with the prima facie relationship pictured in Figure 6 that the

financial touch points tend to track the agricultural activity’s geographic spread. Further,

M-Pesa financial system has potential benefits for risk-sharing and consumption smoothing

at small business and household level [14], and [15].

7. Conclusion This study investigated the question of whether digital financial service take-up by the

agribusiness entrepreneurs has an impact on their farming operation, and if so what is the

nature of the effect. The results show a digital service take-up rate of approximately 75%,

and that the take-up is negatively associated with the agribusiness market risk. While the

study does not make judgement on causality the intuition of the study is that there is a

benefit flowing from the adoption of digital financial service by agribusiness towards their

risk exposure mitigation. The policy implication of the study is that since there are known

and linked benefits of nock-on-effect between the agriculture sector and well-being

improvement, economic initiatives that are favourable to the use of digital financial service

in agribusiness should be supported. This conclusion is broadly consistent with the findings

and recommendations in the research areas of financial inclusion, as well as financial

development.

8. References [1]. Hernando, I. and Nieto, J. (2007). Is the internet delivery channel changing banks’ performance? the

case of Spanish banks. Journal of Banking and Finance, 31(4):1083 – 1099.

[2]. Hughes, N., and Lonie, S. (2007). M-PESA:Mobile Money for the Unbanked: Turning Cellphones into

24-Hour Tellers in Kenya. Innovations, winter and Spring: 63-81.

[3]. Dunnuncomber, R., and Boateng, R .(2009). Countries: a review of concepts, methods, issues, evidence

and future research directions. Third World Quarterly, 30, (7): 1237

[4]. Shigeru Uchida, Sylvana Maheen Ahmed, and Sarwar Uddin Ahmed. (2011).

[5]. FSD Kenya. (2016). Central Bank of Kenya, Kenya National Bureau of Statistics & FSD Kenya. The

2016 FinAccess Household Survey, Nairobi, Kenya: FSD Kenya.

[6]. NASSEP-V. (2014). National Sample Survey and Evaluation Programme, Kenya - Demo-graphic and

Health Survey, Kenya National Bureau of Statistics, Government of Kenya.

[7]. Aker, J., and Mbiti, I. (2010). Mobile Phones and Economic Development in Africa. The Journal of

Economic Perspectives, 24(3): 207-232.

[8]. Johnson, S., and Nino-Zarazua, S.M. (2011). Financial Access and Exclusion in Kenya and Uganda. The

Journal of Development Studies, 47(3): 475-496.

[9]. Mwangi, I.W., and Sichei, M.M. (2011). Determinants of Access to Credit by Individuals in Kenya: A

Comparative Analysis of the Kenya National FinAccess, Surveys of 2006 and 2009. European Journal

of Business and Management, 3(3): 206-226.

[10]. Shem, A.O, Misati, R, and Njoroge, L. (2012). Factors driving usage of financial services from different

financial access strands in Kenya. Savings and Development, 36(1), 71-89.

[11]. Mas, I., and Morawczynski, O. (2009). Designing Mobile Money Services Lessons from M-PESA

Innovations, Spring: 77-91.

[12]. Lawless, G. (2015). Key findings from the 2015 FinAccess geospatial mapping survey. Nairobi, Kenya:

FSD Kenya

[13]. Tavneet Suri1, T., and Jack, W. (2016). The long-run poverty and gender impacts of mobile money.

Science, Vol. 35(6317): 1288-1292

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[14]. Jack, W., Ray, A., and Suri, T. (2013). Transaction Networks: Evidence from Mobile Money in Kenya.

The American Economic Review, 103(3): 356-361

[15]. Mbiti, I., and Weil, D. (2013). The Home Economics of E-Money: Velocity, Cash Management, and

Discount Rates of M-Pesa Users. The American Economic Review, 103(3): 369-374