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Personal approachMobile trend introduces B2C opportunity for Airports
Missing passengers
for KL1432
Just in time information is making the differenceGeo location services
Disruptive technology is changing the Travel & Airport World
Pick me UpYour trip to
Schiphol tomorrow!
Airport Fences are disappearingBut new players as Google, TripIt, Flio, Uber are stepping in
Bio-metrics for identification
Filters without documents
2
Check in Luggage Boarding
Card ScanSecurity Border
ControlBoarding
Lets take a look at the passenger journey at the airport
Digital travel 1 - biometrics for a paperless airport
3
NFC
readerNFC
chip
Biometric walk through
Digital Travel 2 – Digital Airport Assistent
I am flying to Prague and I want to buy a tie and a phone charge. Help?
Indoor way finding
Airport as the digital workspace & place?!
• Always connected
• Charging
• Digital & biometrics journey
• Mobile order workplaces, food, accesoires, hotelrooms, massage, priority, parking
• Way finding
Digital & Business Travelers?
Help us chosing techologies
• Way finding
• Biometrics & Seamless
• Personal Relevant Information
• Airport Digital Workplace
• Sharing economy
• Self Driving
Schiphol is one of the most sustainable airports in the world.
Sustainability is at the heart of its organisation
https://create.kahoot.it/create#/edit/dcdd05c5-d53b-49da-a34c-7108ce191f11/done