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What is Public Relations?
A Definition of Public Relations
A variety of definitions exists for public relations It is not necessary to memorize any particular
definition The following key words frame most definitions:
DeliberatePlannedPerformancePublic interestTwo-way communicationManagement function
Other Popular Names
Public relations is an umbrella term Fortune 500 companies use corporate
communications Other companies use communications Nonprofits use public information/public
affairs or marketing communications
The Diversity of Public Relations Work
Counseling
Research
Media relations
Publicity
Employee/Member relations
Community relations
Public affairs
Government affairs
Issues management
Financial relations
Industry relations
Development/fund-raising
Multicultural relations/workplace diversity
Special events
Marketing communications
Public Relations vs. Journalism Scope
Public relations has many components; journalism has only two: journalistic writing and media relations
Objectives Journalists are objective observers; public relations personnel are advocates
Audiences Journalists focus on a mass audience; public relations professionals focus on defined publics
ChannelsJournalists use only one channel; public relations uses a variety of channels
Public Relations vs. Advertising Advertising works through mass media; public
relations relies on a variety of tools
Advertising addresses external audiences; public relations targets specialized audiences
Advertising is a communications function; public relations is broader in scope
Advertising is a tool; public relations often supports advertising campaigns
Public Relations vs. Marketing ObjectivesAudienceCompletion vs. OppositionRole in Management
How Public Relations Supports Marketing
Develops new prospects Third party endorsements Generates sales leads Paves the way for sales calls Stretches dollars Provides inexpensive literature Establishes credibility Helps sell minor products
Public Relations is the “fifth ‘P’” in marketing strategies, which are product, price, place and promotion
There are Eight ways PR supports marketing
Toward an Integrated Perspective
An organization’s goals and objectives are best accomplished through and integrated approach
Integration is the use a variety of strategies and tactics to convey a consistent message in a variety of forms
Terms used to explain integration:Integrated marketing communicationsConvergent communicationsIntegrated communications
Toward an Integrated Perspective cont.
A Career in Public Relations Five core courses for PR majors
1. Introduction to public relations
2. Public relations research, measurement, and evaluation
3. Public relations writing and production
4. Supervised work experience in public relations (internship)
5. An additional PR course in law and ethics, planning and management, and case studies or campaigns
Essential Career Skills
1. Writing skill
2. Research ability
3. Planning expertise
4. Problem-solving ability
5. Business/economics competence
6. Expertise in social media
The Value of Public Relations The world doesn’t need more information, but
sensitive communicators to interpret its relevancy for people
Public relations practitioners explain the goals and objectives of clients and employees to the public and provide them with guidance