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What is Organizational Behavior?What is Organizational Behavior?
Overview of chapter one
What Managers DoWhat Managers Do
Managerial Activities
• Make decisions
• Allocate resources
• Direct activities of others to attain goals
Managerial Activities
• Make decisions
• Allocate resources
• Direct activities of others to attain goals
Where Managers WorkWhere Managers Work
Management FunctionsManagement Functions
ManagementManagementFunctionsFunctions
ManagementManagementFunctionsFunctions
PlanningPlanningPlanningPlanning OrganizingOrganizingOrganizingOrganizing
LeadingLeadingLeadingLeadingControllingControllingControllingControlling
E X H I B I T 1-1a
Mintzberg’s Managerial RolesMintzberg’s Managerial Roles
E X H I B I T 1-1b
Mintzberg’s Managerial Roles (cont’d)Mintzberg’s Managerial Roles (cont’d)
E X H I B I T 1-1c
Mintzberg’s Managerial Roles (cont’d)Mintzberg’s Managerial Roles (cont’d)
Management SkillsManagement Skills
Enter Organizational BehaviorEnter Organizational Behavior
There Are Few Absolutes in OBThere Are Few Absolutes in OB
ContingencyContingencyVariablesVariablesx y
Challenges and Opportunity for OBChallenges and Opportunity for OB
Responding to Globalization Managing Workforce Diversity Improving Quality and Productivity Responding to the Labor Shortage Improving Customer Service
Challenges and Opportunity for OB (cont’d)Challenges and Opportunity for OB (cont’d)
Improving People Skills Empowering People Coping with “Temporariness” Stimulation Innovation and Change Helping Employees Balance Work/Life Conflicts Improving Ethical Behavior
E X H I B I T 1-6
Basic OB Model, Stage IBasic OB Model, Stage I
The Dependent VariablesThe Dependent Variables
x
y
The Dependent Variables (cont’d)The Dependent Variables (cont’d)
The Dependent Variables (cont’d)The Dependent Variables (cont’d)
The Dependent Variables (cont’d)The Dependent Variables (cont’d)
The Dependent Variables (cont’d)The Dependent Variables (cont’d)
The Independent VariablesThe Independent Variables
IndependentIndependentVariablesVariables
IndependentIndependentVariablesVariables
Individual-Level Individual-Level VariablesVariables
Individual-Level Individual-Level VariablesVariables
OrganizationOrganizationSystem-LevelSystem-Level
VariablesVariables
OrganizationOrganizationSystem-LevelSystem-Level
VariablesVariables
Group-LevelGroup-LevelVariablesVariables
Group-LevelGroup-LevelVariablesVariables