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41st Annual Conference October 9-13, 2010
What is it that you do, exactly? The 30-Second Elevator Speech
How to get known and get the resources you need in 30 seconds
Suzanne Blake Senior Planner
James Lee Witt Associates URMIA Annual Conference
October 11, 2010
41st Annual Conference Bridging the Rivers of Risk
Meet Rosemary DePaolo • Seven strategic goals • Likes emergency drills • Favorite book: Good to
Great
41st Annual Conference Bridging the Rivers of Risk
Outline – The Elevator Speech
• What it is • Its purpose • Why you need one • How to develop it • How to present it • Workshop: Write your own Elevator Speech • Practice session
41st Annual Conference Bridging the Rivers of Risk
What is an Elevator Speech?
• From the days of internet start-ups • Clear, succinct, compelling, and very easy to
understand sound bite that describes who you are, what you do, and why your audience should care – 30 seconds, 80-90 words, 6-10 sentences – The time it takes to ride in an elevator
• Spotlights your (or your program’s) uniqueness
41st Annual Conference Bridging the Rivers of Risk
What is an Elevator Speech? (cont)
• Brief, sincere message to move people towards mutual goals
• Passion, precision, persuasiveness • Forward-thinking statement • Focuses on what you can do for the listener • Effective
– Can be used anywhere with anyone – Can lead to “next steps”
41st Annual Conference Bridging the Rivers of Risk
What is an Elevator Speech? (cont)
• Different versions of your elevator speech – Shorter – Longer – Follow up speech – Different audiences – When meeting someone for the first time – When updating someone on your program – When you have the opportunity to ask for
something – When someone says “Tell me about yourself.”
41st Annual Conference Bridging the Rivers of Risk
Purpose of the Elevator Speech
• Introduces yourself in a memorable fashion • Emphasizes the benefits you (or your
program/department) provide to the university • Shows your uniqueness • Promotes questions from your audience • Sets yourself apart from everyone else • Begins to build your relationship • Increases your influence
41st Annual Conference Bridging the Rivers of Risk
Why have an Elevator Speech?
• Why have one prepared? – The term “risk management” or “risk manager”
means nothing to some people – Gets your senior administration excited about
what you do – Establishes your credibility and professionalism – Defines the value of what you offer – You may not have many chances to interact with
senior administration – use them wisely
41st Annual Conference Bridging the Rivers of Risk
Why have an Elevator Speech? (cont)
• Benefits for you: – Provides introspection about your contribution to
your university – Reminds you about your purpose, your path, your
goals – Can bring you new opportunities/resources
41st Annual Conference Bridging the Rivers of Risk
How to develop your elevator speech
• Know your audience – Who are your senior administrators?
– What is important to them?
• Some examples: – “America’s most livable city.”
– “YES WE CAN”
– “Strengthening lives for purpose, service, and leadership.”
– “Protecting your investment in higher education.”
– “Branding Success”
41st Annual Conference Bridging the Rivers of Risk
How to develop your elevator speech (cont)
• General Dos: – Be attention-grabbing – Use concrete, interesting examples or stories and
impressive numbers – Use strong, powerful sentences – Make a positive impression – Choose words carefully and get right to the point – Focus on the differentiation between you and everyone
else at your university – SHOW YOUR PASSION
41st Annual Conference Bridging the Rivers of Risk
SHOW YOUR PASSION
• “Nothing great has been and nothing great can be accomplished without passion.” ~G.W.F. Hegel
41st Annual Conference Bridging the Rivers of Risk
How to develop your elevator speech (cont)
• General Don’ts: – Don’t focus on yourself, focus on what you do and
why it is important – Don’t use jargon or acronyms – Don’t make it corny or insincere – Don’t ramble – Don’t include unnecessary details – Don’t feel like you have to have a “one size fits all”
elevator speech
41st Annual Conference Bridging the Rivers of Risk
How to develop your elevator speech (cont)
• Break down of the elevator speech: – Begin with a hook – Describe who you are – Describe what you (or your program) offer – Describe how this relates
• What problem does this solve? What part of the university mission does this adhere to? How does this support the strategic and financial goals of the university?
• Use specific examples/stories – Describe the main contributions you or your program can
make to the university – End with a call for action
41st Annual Conference Bridging the Rivers of Risk
How to develop your elevator speech (cont)
• If proposing an idea that needs resources, describe: – What you need (top priority)
– Why you/they need it. Why, why, why? How will this benefit the university?
– Measurable results: What results will it bring that are important to the senior administrator?
41st Annual Conference Bridging the Rivers of Risk
How to develop your elevator speech (cont)
• Using the last slides as a guide: – Choose your audience and define your objective
– Outline your speech • Write quick bullets
• Write down everything that comes to mind
• Cut jargon, acronyms, and extraneous details
41st Annual Conference Bridging the Rivers of Risk
How to develop your elevator speech (cont)
• Finalize your speech – Write a sentence for each significant bullet – Connect the sentences with phrases to make
everything flow – Read through – Cut out extraneous information – determine what is
absolutely essential to your message and cut the rest
– Make sure it begins with a hook and ends with a call for action
41st Annual Conference Bridging the Rivers of Risk
How to develop your elevator speech (cont)
• Biggest challenge: making it short, succinct, and significant
• “I didn’t have time to write you a short letter, so I wrote you a long one” ~Mark Twain
41st Annual Conference Bridging the Rivers of Risk
Conducting your Elevator Speech • Speech should be practiced but not memorized
– Sound natural, not rehearsed – Vary in pace, tone, and volume – Practice out loud – Practice for an audience
• Make it sound spontaneous and fresh • Energy in your voice and body language • Be confident (but not arrogant), sincere, engaging, warm,
enthusiastic • Project your passion • Clearly pronounce words • Smile
41st Annual Conference Bridging the Rivers of Risk
SMILE
• A smile confuses an approaching frown. ~Author Unknown • A smile is an inexpensive way to change your
looks. ~Charles Gordy • Everyone smiles in the same language. ~Author Unknown • A smile is the universal welcome. ~Max Eastman
41st Annual Conference Bridging the Rivers of Risk
Conducting your Elevator Speech (cont)
• Make it a concise, positive encounter • Maintain eye contact • Follow with natural conversation
– Be a good listener
– Ask questions
• If your first attempts do not work, revise your speech and try again
41st Annual Conference Bridging the Rivers of Risk
Workshop
• Choose your speech: – Introducing yourself to a senior administrator for the
first time
– You already know your senior administrator but have his/her undivided attention to let him/her know what you need
– You are going on a job interview
• Write your elevator speech!
41st Annual Conference Bridging the Rivers of Risk
Welcome to URMIA’s 2010 Annual Conference
• Familiarize yourself with the emergency exits. • Silence all cell phones and cellular devices. • Your feedback is important to us. You will receive an e-mail
with a link to an online evaluation each day of the conference. Please help us continue to improve our conferences by providing your feedback!
• URMIA is going green. All of our handouts are available to conference attendees online at the conference website: www.urmia.org/annual/2010.
• You may also print handouts onsite at our internet café.