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What is E.V.E.N.T.? System to collect and utilize information from untoward events to help improve consistency and quality of EMS care Anonymous, non-punitive,

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Page 1: What is E.V.E.N.T.? System to collect and utilize information from untoward events to help improve consistency and quality of EMS care Anonymous, non-punitive,
Page 2: What is E.V.E.N.T.? System to collect and utilize information from untoward events to help improve consistency and quality of EMS care Anonymous, non-punitive,

What is What is E.V.E.N.T.E.V.E.N.T.??

• System to collect and utilize information from untoward events to help improve consistency and quality of EMS care

• Anonymous, non-punitive, confidential • Help identify needed changes in systems and

processes without placing blame on individual providers

• Modeled after Pennsylvania system

Page 3: What is E.V.E.N.T.? System to collect and utilize information from untoward events to help improve consistency and quality of EMS care Anonymous, non-punitive,

Who Developed Who Developed E.V.E.N.T.E.V.E.N.T.??• Center for Leadership, Innovation and Research in EMS• National Association of Emergency Medical Technicians• National EMS Management Assn• Emergency Medical Services Chiefs of Canada• National Association of State EMS Officials• North Central EMS Institute

Page 4: What is E.V.E.N.T.? System to collect and utilize information from untoward events to help improve consistency and quality of EMS care Anonymous, non-punitive,

How Does It Work?How Does It Work?

1. Provider submits report on event via EVENT website

2. Report reviewed by CLIR staff Ensure report meets criteria Identifying info removed (name, agency,

electronic signatures, URL components, etc.)

Page 5: What is E.V.E.N.T.? System to collect and utilize information from untoward events to help improve consistency and quality of EMS care Anonymous, non-punitive,

How Does It Work?How Does It Work?

3. Report sent to State EMS agency4. Events posted to Google Group

Enroll by emailing [email protected] Name, EMS agency or affiliation Notification within 48 hours Does NOT include State where incident occurred

Page 6: What is E.V.E.N.T.? System to collect and utilize information from untoward events to help improve consistency and quality of EMS care Anonymous, non-punitive,

How Does It Work?How Does It Work?

• Aggregate Reports– Compiled quarterly and annually– Sent to States– Distributed to site partners• Encouraged to send electronic copies to their members

– Posted on Google Groups– Posted on E.V.E.N.T. website– Email announcement sent to Google Group list

Page 7: What is E.V.E.N.T.? System to collect and utilize information from untoward events to help improve consistency and quality of EMS care Anonymous, non-punitive,
Page 8: What is E.V.E.N.T.? System to collect and utilize information from untoward events to help improve consistency and quality of EMS care Anonymous, non-punitive,

Who Can Submit a Report?Who Can Submit a Report?

• Any individual who encounters a problem or recognizes a situation in which a safety event occurred– EMS Providers (any level)– Supervisory personnel– Persons involved in care of patient post-EMS

Page 9: What is E.V.E.N.T.? System to collect and utilize information from untoward events to help improve consistency and quality of EMS care Anonymous, non-punitive,

What is a Reportable Event?What is a Reportable Event?

• Patient Safety Event• Near Miss Event• Line of Duty Death

Page 10: What is E.V.E.N.T.? System to collect and utilize information from untoward events to help improve consistency and quality of EMS care Anonymous, non-punitive,

Patient Safety EventPatient Safety Event

• Event/action leads to worsened patient outcome– System problems– Operations issues– Drug administration errors– Equipment failures or provider errors of omission

or misuse– Any clinical aspect of patient care

Page 11: What is E.V.E.N.T.? System to collect and utilize information from untoward events to help improve consistency and quality of EMS care Anonymous, non-punitive,

PatientPatientSafetySafetyEventEvent

Page 12: What is E.V.E.N.T.? System to collect and utilize information from untoward events to help improve consistency and quality of EMS care Anonymous, non-punitive,

Patient Safety Event ReportsPatient Safety Event Reports

• United States, December 2010 – Patient Died, ambulance response delayed

• United States, January 2011 – Morphine given instead of Diphenhydramine

• United States, July 2011 – Patient Harmed, Stretcher latch failed, stretcher and patient fell to ground

• United States, May 2012 – Patient Harmed, Succinylcholine given to pt rather than Cardizem due to expiration date label placed improperly

Page 13: What is E.V.E.N.T.? System to collect and utilize information from untoward events to help improve consistency and quality of EMS care Anonymous, non-punitive,

Near MissNear Miss

• An unplanned event that did not result in injury, illness, or damage, but had the potential to do so. Only a fortunate break in the chain of events prevented an injury, fatality or damage.

Page 14: What is E.V.E.N.T.? System to collect and utilize information from untoward events to help improve consistency and quality of EMS care Anonymous, non-punitive,

Near Near Miss Miss ReportReport

Page 15: What is E.V.E.N.T.? System to collect and utilize information from untoward events to help improve consistency and quality of EMS care Anonymous, non-punitive,

Near Miss ReportsNear Miss Reports

• United States, March 2011 – Near Miss, IO drill bit broke during procedure

• United States, February 2012 – Near Miss, IV tubing had port factory installed backward, oral version of medication administered instead

• United States, March 2012 – Near Miss, Large patient rolled on stretcher, tipping stretcher over

• United States, April 2012 – Near Miss, nurse reported child transported improperly restrained

Page 16: What is E.V.E.N.T.? System to collect and utilize information from untoward events to help improve consistency and quality of EMS care Anonymous, non-punitive,

Line of Duty Death RegistryLine of Duty Death Registry

• Designed by EMS practitioners to share information regarding line of duty deaths

• State EMS Director and National EMS Memorial Service are notified via email

Page 17: What is E.V.E.N.T.? System to collect and utilize information from untoward events to help improve consistency and quality of EMS care Anonymous, non-punitive,

RecallsRecalls

• Ambulance and EMS Equipment recall notices are sent to the State agency and posted on Google Groups and the E.V.E.N.T. website

Page 18: What is E.V.E.N.T.? System to collect and utilize information from untoward events to help improve consistency and quality of EMS care Anonymous, non-punitive,

Site PartnersSite PartnersNational

• ACEP• CAAHEP• CoAEMSP• CECBEMS• EMS Chiefs of Canada• NAEMD• NAEMT• NAEMSP

• NASEMSO• NEMSMA• NEMS Memorial Service• Nat’l Org of State

Offices of Rural Health• NREMT• NVFC

Page 19: What is E.V.E.N.T.? System to collect and utilize information from untoward events to help improve consistency and quality of EMS care Anonymous, non-punitive,

Site PartnersSite PartnersSTATE

• Iowa EMS Assn• New York State Vol. Amb. & Rescue Assn• North Dakota EMS Association• Oregon EMS Association• Pennsylvania Emergency Health Svcs. Council• South Carolina EMS Association

OTHER• Humboldt General Hospital EMS Rescue• North Central EMS Institute

Page 20: What is E.V.E.N.T.? System to collect and utilize information from untoward events to help improve consistency and quality of EMS care Anonymous, non-punitive,

www.emseventreport.com

800/603-4426

For More Information:

Page 21: What is E.V.E.N.T.? System to collect and utilize information from untoward events to help improve consistency and quality of EMS care Anonymous, non-punitive,

Thank You!