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Electronic data interchange (EDI) is the method of choice for mission-critical communications with supply-chain partners. High availability is typically the primary concern, and is a potential issue with any EDI service built on a single value-added network (VAN). The unique ANX architecture eliminates this vulnerability, delivering the highest availability over multiple tier-1 VANs with industry-leading security and support.
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The Most Highly Available EDI Solution - Guaranteed
Electronic data interchange (EDI) is the method of choice for mission-critical communications with supply-chain partners. High availability is typically the primary concern, and is a potential issue with any EDI service built on a single value-added network (VAN). The unique ANX architecture eliminates this vulnerability, delivering the highest availability over multiple tier-1 VANs with industry-leading security and support.
How ANX Delivers Superior EDI
ANX provides superior EDI value in three key ways:
1. Availability. Rather than operate over a single VAN, ANX uniquely places EDI traffic on multiple ANX-certified VANs. ANX continuously monitors its VAN providers and can re-route traffic to another provider should an outage occur. This enables us to offer the industry’s best standard service level agreements, and empowers customers to switch VAN providers if desired during the ANX relationship.
2. Security. ANX runs one of the world’s largest managed networks and is a leading pioneer in secure cloud computing. With ANX EDI, a single data stream connects you to the ANX cloud for thoroughly secure delivery of every B2B transactions to every trading partner.
3. Service. With over three decades’ experience in providing business transaction solutions, ANX has earned a tremendous service reputation. Our support is both expert and domestic; rather than off-shoring the service function, we staff it in the same geography as our customers with experts who have an average of 12 years’ EDI experience for fast and immediate issue resolution.
Potential issues with single-VAN solutions• If the VAN is down, EDI ceases operation• Contracts limit options if problems arise• Service level agreements are offered at premium prices, if at all• Changing VANs is comparable in difficulty to changing telco providers• Increasing industry use of outsourced, off-shore support services
ANX® is a trademark of ANXeBusiness Corp. Call us at 877.488.8269 or visit ANX.com
Solution Brief Electronic Data Interchange
S-0009-05
ANX Electronic Data Interchange Benefits
• Superior availability and dependability. ANX’s approach to EDI featuring multiple tier-1 VANs, with monitoring and rollover as needed, enables the industry’s best built-in SLAs with 99.5% uptime guaranteed.
• EDI as a managed service. ANX experts manage the transition to ANX EDI for all supply chain partners, with over 20,000 successfully onboarded to date.
• 24 x 7 expert support. Expert ANX EDI associates based in North America resolve 97% of all issues on first call.
• Document standard expertise. ANX mapping/EDI professionals are trained in all document standards, alleviating the need for client mapping personnel.
• Class-leading visibility tools. Partners can quickly determine the disposition of a document and resend with ease if necessary.
• Value-added applications. Component process applications built on core infrastructure provide visibility and optimization of all EDI processes.
• Multi-protocol support. Support of all popular communications protocols and a web-based solution ensure 100% connectivity of supply chain partners.
ANX® is a trademark of ANXeBusiness Corp. Call us at 877.488.8269 or visit ANX.com
ANXeBusiness Corp. is headquartered in Southfield, MI and has offices in Research Triangle Park, NC, Mt. Laurel, NJ, San Diego, CA, and Austin, TX. The ANX mission is to protect our customers’ information, secure their business interactions and be their trusted platform for collaboration. Our solutions help companies secure and exchange information, meet complex compliance requirements, and allow them to focus on what they do best…grow their business. The company’s foundation is built upon deep technical expertise, broad experience with mission-critical data connectivity, a passion for customer support and a proven record of supporting business needs across multiple value chains.
ANX is owned by One Equity Partners (http://www.oneequity.com), which manages investments and commitments for JP Morgan Chase & Co. in private equity transactions. For more information, visit www.anx.com.
Your BackendSystems
TradingCommunity
TransactionVisibility
S/FTP
OFTP
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AS2 & AS3
Dial-Up
HTTPS
Value Added Networks
Web Portal
Direct InternetConnections
Private Networks
Mapping &Translation
ClientSupport
CommunityOnboarding
ErrorResolution
SystemsManagement
Service LevelAgreements
DisasterRecovery
ANXVelocity™
Managed Service
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Flat File • SAP IDOC • ANSI X12
XML • EDIFACT • Rosettanet
S-0009-05