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What is Design Thinking?

What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

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Page 1: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

Whatis

Design Thinking?

Page 2: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

Design Thinking is a taylor made process that combinesempathy, creativity and

rationality to meet user needsand drive business success.

Page 3: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

“The Design Thinking is an approach to innovationcentered on the individual using the proper tools of the designer to integrate the needs of people

with technology opportunities and the requirements necessary for a successful business.”

Tim Brown

CEO of IDEO

Page 4: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

https://www.youtube.com/watch?v=Ee4CKIPkIik&feature=youtu.be

Page 5: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values
Page 6: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values
Page 7: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values
Page 8: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values
Page 9: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

Change your point of view and begin to seethe world from another side!

Page 10: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

https://www.youtube.com/watch?v=ubNF9QNEQLA&t=2s

Page 11: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values
Page 12: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

1. DISCOVER

Page 13: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

Step 1.1: Understand the challenge presented during the brief

➔Analyze the Design Challenge.

➔Identify customer values.

➔Define your utilities.

➔Share your skills.

➔Strengthen the relationship with your team.

Page 14: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

Step 1.1: Understand the challenge presented during the brief

➔Analyze the Design Challenge.

➔Identify customer values.

➔Define your utilities.

➔Share your skills.

➔Strengthen the relationship with your team.

Page 15: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

Step 1.1: Understand the challenge presented during the brief

➔Analyze the Design Challenge.

➔Identify customer values.

➔Define your utilities.

➔Share your skills.

➔Strengthen the relationship with your team.

Page 16: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

Step 1.1: Understand the challenge presented during the brief

➔Analyze the Design Challenge.

➔Identify customer values.

➔Define your utilities.

➔Share your skills.

➔Strengthen the relationship with your team.

Page 17: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

Step 1.1: Understand the challenge presented during the brief

➔Analyze the Design Challenge.

➔Identify customer values.

➔Define your utilities.

➔Share your skills.

➔Strengthen the relationship with your team.

Page 18: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

Step 1.2: Plan the research

➔Organize the research group

➔Historical research

➔Technological research

➔Market research

➔Identify the aims of the questionnaire

➔Organize the field work

Page 19: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

Step 1.2: Plan the research

➔Organize the research group

➔Historical research

➔Technological research

➔Market research

➔Identify the aims of the questionnaire

➔Organize the field work

Page 20: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

Step 1.2: Plan the research

➔Organize the research group

➔Historical research

➔Technological research

➔Market research

➔Identify the aims of the questionnaire

➔Organize the field work

Page 21: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

Step 1.2: Plan the research

➔Organize the research group

➔Historical research

➔Technological research

➔Market research

➔Identify the aims of the questionnaire

➔Organize the field work

Page 22: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

Step 1.2: Plan the research

➔Organize the research group

➔Historical research

➔Technological research

➔Market research

➔Identify the aims of the questionnaire

➔Organize the field work

Page 23: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

Step 1.2: Plan the research

➔Organize the research group

➔Historical research

➔Technological research

➔Market research

➔Identify the aims of the questionnaire

➔Organize the field work

Page 24: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

Step 1.3: Search your inspiration

➔Inspire to similiar context of the design challenge.

➔Decontextualize the researched technologies.

➔Reach out to the experts in the field.

Page 25: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

Step 1.3: Search your inspiration

➔Inspire to similiar context of the design challenge.

➔Decontextualize the researched technologies.

➔Reach out to the experts in the field.

Page 26: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

Step 1.3: Search your inspiration

➔Inspire to similiar context of the design challenge.

➔Decontextualize the researched technologies.

➔Reach out to the experts in the field.

Page 27: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

2. ANALYSIS

Page 28: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

Step 2.1: Analysis and association

➔Catalogue the material collected.

➔Interview and take note of the needs of the users.

➔Create personas.

➔Associate what you learned.

➔Share the material with the team.

Page 29: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

Step 2.1: Analysis and association

➔Catalogue the material collected.

➔Interview and take notes of the needs of the users.

➔Create personas.

➔Associate what you learned.

➔Share the material with the team.

Page 30: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

Step 2.1: Analysis and association

➔Catalogue the material collected.

➔Interview and take note of the needs of the users.

➔Create personas.

➔Associate what you learned.

➔Share the material with the team.

Page 31: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

Step 2.1: Analysis and association

➔Catalogue the material collected.

➔Interview and take note of the needs of the users.

➔Create personas.

➔Associate what you learned.

➔Share the material with the team.

Page 32: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

Step 2.1: Analysis and association

➔Catalogue the material collected.

➔Interview and take note of the needs of the users.

➔Create personas.

➔Associate what you learned.

➔Share the material with the team.

Page 33: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

Example:

Man,

born in 1961,

married,

two children

Page 34: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

Example:

Man,

born in 1961,

married,

two children

ISTHIS

A TARGET?

Page 35: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values
Page 36: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

Different lifestyles,

Different needs!

Page 37: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

3. IDEATION

Page 38: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

Step 3.1: Frame the opportunities

➔Search a location for the brainstorming.

➔Moderate in turn the brainstorming.

➔Organize a brainstorming with guests.

➔Select the most promising ideas.

➔Match ideas with personas.

➔Draw what you have in mind.

Page 39: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

Step 3.1: Frame the opportunities

➔Search a location for the brainstorming.

➔Moderate in turn the brainstorming.

➔Organize a brainstorming with guests.

➔Select the most promising ideas.

➔Match ideas with personas.

➔Draw what you have in mind.

Page 40: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

Step 3.1: Frame the opportunities

➔Search a location for the brainstorming.

➔Moderate in turn the brainstorming.

➔Organize a brainstorming with guests.

➔Select the most promising ideas.

➔Match ideas with personas.

➔Draw what you have in mind.

Page 41: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

Step 3.1: Frame the opportunities

➔Search a location for the brainstorming.

➔Moderate in turn the brainstorming.

➔Organize a brainstorming with guests.

➔Select the most promising ideas.

➔Match ideas with personas.

➔Draw what you have in mind.

Page 42: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

Step 3.1: Frame the opportunities

➔Search a location for the brainstorming.

➔Moderate in turn the brainstorming.

➔Organize a brainstorming with guests.

➔Select the most promising ideas.

➔Match ideas with personas.

➔Draw what you have in mind.

Page 43: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

Step 3.1: Frame the opportunities

➔Search a location for the brainstorming.

➔Moderate in turn the brainstorming.

➔Organize a brainstorming with guests.

➔Select the most promising ideas.

➔Match ideas with personas.

➔Draw what you have in mind.

Page 44: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

Step 3.2: refine your idea

➔Gather your intuitions.

➔Chek if your intuition is feasible or not.

➔Support your idea with all the descriptive material.

Page 45: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

Step 3.2: refine your idea

➔Gather your intuitions.

➔Chek if your intuition is feasible or not.

➔Support your idea with all the descriptive material.

Page 46: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

Step 3.2: refine your idea

➔Gather your intuitions.

➔Chek if your intuition is feasible or not.

➔Support your idea with all the descriptive material.

Page 47: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

4. PROTOTYPING

Page 48: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

Step 4.1: Make the prototype

➔Use everyday materials.

➔Make a prototype to explain your idea.

Page 49: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

Step 4.1: Make the prototype

➔Use everyday materials.

➔Make a prototype to explain your idea.

Page 50: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values
Page 51: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

5. FEEDBACK

&EVOLUTION

Page 52: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

Step 5-1: Make your work communicative

➔Prepare the material to tell the creative way you pursued.

➔Tell briefly the most meaningful discoveries.

➔Imagine future developments of your idea.

Page 53: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

Step 5-1: Make your work communicative

➔Prepare the material to tell the creative way you pursued.

➔Tell briefly the most meaningful discoveries.

➔Imagine future developments of your idea.

Page 54: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

Step 5-1: Make your work communicative

➔Prepare the material to tell the creative way you pursued.

➔Tell briefly the most meaningful discoveries.

➔Imagine future developments of your idea.

Page 55: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values
Page 56: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

depth of related skills and expertise in a single field

Page 57: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

depth of related skills and expertise in a single field

ability to collaborate across disciplines with experts in other areas and to apply knowledge in areas of expertise other than one's own

Page 58: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

Task of the week:

Page 59: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

Research cards:

•History•Company characteristics•Tecnologies used for the production•Competitors•Products•Distribution channels• ...

Page 60: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values
Page 61: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values
Page 62: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values
Page 63: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

Timelines:

•History

• Industrial sector

•Products

•Technologies

• ...

Page 64: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values
Page 65: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values
Page 66: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values
Page 67: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values
Page 68: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

Identify the aims of the questionnaire:

•During the research, take notes of all the doubtsand the intuitions that come to your head

•At a later stage they will be part of yourquestionnaire.

Page 69: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

REMINDER:

Don’t design for brands,

Design for people interacting with brands.

Page 70: What is Design Thinking? - International Management · Design Thinking is a taylor made ... Tim Brown CEO of IDEO. https: ... Analyze the Design Challenge. Identify customer values

Good work!