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What is Branding?
• The way in which a firm differentiates itself and its products from those of their rivals.
A brand is a name, sign, color, or symbol used to identify items or services of the seller(s) and to differentiate them from
goods of competitors.
Branding
• Three types of branding:– Manufacturer: products produced by a
manufacturer are labeled under their own name, rather than that of a distributor
– Intermediary: carries a name developed by the wholesaler or retailer.
– Generic: represents a general product category and does not carry a company or brand name.
Brand Names
• Forms of brand names:– Acronym – name made up of initials; BMW, KFC,
BP, IBM– Descriptive or functional – represents a product
benefit; Sparkle window cleaner or Mop and Glo floor cleaner
– Personal names – named after the original founder; Ford, Chevrolet
– Abbreviations – Xerox is short for xerography
Brand Names
– Foreign Language Terms – Volkswagen literally means “the people’s car” in German
– Mistakes – Google is a misspelling of Googal (a very large number)
– Myth – names of mythical creatures; Nike, the Greek goddess of victory
– Association – Apple was named after Steve Jobs worked on a community farm in Oregon
Importance of Branding
• Customers can identify products quickly– Recognized from: packaging, logo, color, shape– Recognized through sound: TV advertisements,
radio commercials, conversations with friends.• Brand loyalty– Increased revenue and market share – Customers are less likely to switch to competitors– Customers are prepared to pay a premium price
for a particular brand
A truly successful brand is when that brand name becomes interchangeable with the
generic name of the product.
“I’m going to sneeze – pass me a Kleenex.” (tissue)
How a Brand Makes You Feel
• Brand experience: customer’s thoughts, feelings, perceptions, beliefs, and attitudes when they are making a purchase
• Brand image: customer’s emotions combine to build a reputation with which loyal customers identify
Protecting the Brand Name
• An unregistered trademark is recognized by the letters “TM.” – Protection may only operate within the
geographical area where it has been used.• Once legally protected, a brand name
becomes a registered trademark.– The owner may take legal action for trademark
infringement to prevent unauthorized use
Rebranding
• A marketing strategy where a new name, term, symbol, design, or combination is created for an established brand
• Purpose: develop a new, differentiated identity in the minds of consumers, investors, and competitors
Why Rebrand?
• Identify with a new target market– McDonald’s “Mickey D’s”
• Entering into a new line of business/market – Ex. Apple Computers Apple
• Relevancy– Yellow Pages YP
• Negative Publicity• Legal Issues
Risky Rebranding
• http://www.youtube.com/watch?v=oJHF0OxQR4k
• http://www.cbsnews.com/video/watch/?id=4844495n
Licensing
• An agreement that gives a company the right to use another’s brand name, patent, or other intellectual property for a fee.
Licensing
• Licensor: the company or individual granting the license for a fee in this legally binding contract.
• Licensee: the company or individual paying for the rights to use the licensor’s name or property.
Licensed Products
• In sports marketing, a company must pay a fee to use a league’s, team’s, or individual’s name, image, or logo on a product or its packaging.
NFL grants product licenses to companies that want to
use the NFL logo
Sponsorships & Endorsements
• Sponsorships– Promotional vehicles that financially support
sporting events– Operating sports events and leagues requires a
significant amount of money– Salaries for players alone cost hundreds of millions
of dollars
Sponsorships & Endorsements
• Endorsements– A statement or approval of a product, service, or
idea made by an individual or organization speaking on behalf of the advertiser
• Can simply be an association with a product– Michael Jordan – Hanes
• A company may choose a sports figure who matches the demographic profile of its customer base.