What Excites us?

ASK US ABOUT CRM PORTALS

Nothing makes us happier than delivering exceptional value through

powerful web solutions for our Dynamics CRM Customers – and we do it

with the most talented, experienced CRM portals team on the planet.

Public Sector Partner Portals Oil and Gas Customer Self-Service

PUBLIC SECTOR CRM EXPERTS

Case/Complaint Management

Licensing & Permitting

311

Emergency Management

Lobbyist Registry

Grants Management

300+Customers

60Employees

5offices

Deep expertise in Microsoft Dynamics CRM and Adxstudio Portals

After Adxstudio was acquired by Microsoft for their Portals products, their

Dynamics CRM services arm was established and renamed Adoxio.

CRM PORTALS SOLUTIONS FROM THE DYNAMICS EXPERTS

Dynamics CRM Solutions

Great Implementations. Deep ExpertiseThe experience of building such a large product on Microsoft Dynamics CRM

has given us a deep understanding of how CRM works and the best practices

for building custom solutions. Whether your project is a simple CRM

implementation, or a complex, custom web solution, we ensure it’s done

right the first time. Our knowledge of the Dynamics CRM platform extends

beyond customization, delivering high value solutions.

Adxstudio Portals for Dynamics CRM

We Don’t Just Do Portals – We Created Them.Adoxio is known around the globe in the Dynamics communities for our

expertly-configured Adxstudio Portal solutions integrated directly into Microsoft

Dynamics CRM. Adxstudio Portals transforms Dynamics CRM into a powerful

web engagement platform and because we created them, Adoxio has

unparalleled expertise in delivering these solutions.

IMPROVE CITIZEN SATISFACTION

Adoxio’s breadth of experience in the public sector and deep understanding of Dynamics CRM that extends beyond

customization, allows us to focus on our passion – delivering a high value solution by talented people.

New York City Office of Housing Recovery

Operations

City of Charlotte, NC

City of Grant Rapids

Office of the Information Commissioner of

Canada

Saskatchewan Ministry of Environment

Legislative Assembly of Saskatchewan

Township of Langley

California Department of Insurance

City of Westfield, IN

Fairfax County, VA

City of Victoria

Saskatchewan Ministry of Justice Victim

Services Compensation Program

City of Charlotte, NC

City of Grant Rapids

County of San Diego

Hillsborough County, FL

Florida Department of Children and

Families

Town of Newton, CT

Alberta Impaired Driver Program

Elections Saskatchewan

Saskatchewan Parks and Recreation

House of Commons Canada

City of Brampton

Elections Saskatchewan

Some of our Public Sector Clients include:

ENGAGE YOUR COMMUNITYCitizen Self-Service Solutions

AVAILABLE ON ANY DEVICE

Allow citizens to self-report non-

emergency issues from anywhere, at any

time while automatically capturing

location data and photos

SUBMISSIONS OPEN 24/7

An online portal provides easy access to

citizens, regardless of their schedule,

lightening the load on administration and

call-centre resources.

POWERFUL, SMART, AUTOMATED

WORKFLOWS

Notifications, delegation, reports, follow

up, and communication can all be

automated through the system to keep

your resources focused on solving issues

THE RIGHT REQUESTS FOR YOUR CITY

OR MUNICIPALITY

Ships with a number of pre-configured

service request types like burnt out street

lights, potholes, sidewalk repairs,

garbage issues, and we can seamlessly

configure other specific request types.

Provide efficient, streamlined, online solutions for neighborhood concerns.

CITY OF BRAMPTONLobbyist Registry and 311

CRM Portal Solutions From the Dynamics CRM Experts

The City of Brampton needed a new and improved platform to communicate with

its residents.

They needed better communications between lobbyists and government and a

service-request solution.

Adoxio delivered a streamlined

and highly efficient solution, resulting in improved citizen satisfaction.

CITY OF GRAND RAPIDS311 Citizen Services Solution

CRM Portal Solutions From the Dynamics CRM Experts

City of Grand Rapids needed reduced operational budget and improved level of service.

GRCity311 Portal allows citizens to submit and track issues anytime, anywhere.

Adoxio’s solution resulted in 1.2 million dollars in savings.

SAN DIEGO COUNTYEmergency Site

CRM Portal Solutions From the Dynamics CRM Experts

For three phases of emergency management; preparedness, response and

recovery

Includes integration to back office and Esri for geospatial data

Adoxio delivered a money and time saving solution using Dynamics CRM and

Adxstudio Portals.

HILLSBOROUGH COUNTYGovernment 311 Solution

CRM Portal Solutions From the Dynamics CRM Experts

Hillsborough needed an easier solution for residents to submit requests for service

and to find information.

Adoxio delivered the mobile-friendly 311 web portal on time and

under budget.

The 311 solution improved customer service, reduced costs, and enabled quick and

efficient requests.