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WHAT DO YOU WANT TO LEARN TODAY?
Deploying UC: What About My Network?
The current wave of UC and converged communications innovation is taking place in the SMB/SME segment, a
technology/innovation-oriented segment that is looking for new, effective ways of optimizing their voice, data and video
communications. Yet, these businesses face a major challenge —before UC applications can be deployed, the network
architecture must be in place. In order to effectively deploy multiple real-time applications and services, SMBs must figure out a way to optimize last mile access to the IP network. Other considerations include QoS, security and bandwidth needs, as
well as how to serve mobile workers through integrated wireless premise solutions.
Joda SchaumbergDirector, Unified Collaboration
Global Crossing
Kim ShorbUC Product Manager
NetQoS, Inc.
Jim GreenwayVP of Products and Marketing
U4EA
John CroceCEO
Phybridge Inc.
Shane Magness Telephony Channel Sales Manager
Para Systems, Inc. / Minuteman Power Technologies
Joda SchaumbergDirector, Unified Collaboration
Global Crossing
Kim ShorbUC Product Manager
NetQoS, Inc.
Jim GreenwayVP of Products and Marketing
U4EA
John CroceCEO
Phybridge Inc.
Shane Magness Telephony Channel Sales Manager
Para Systems, Inc. / Minuteman Power Technologies
Deploying UC: What About My Network?
Douglas GreenTelecom Reseller
Douglas GreenTelecom Reseller
Nortel
Avaya
Cisco
Total PBX Share of Line Shipments
2007 2008
NEC
% Share
Shipments areSlowing.
Cisco’s growth has gone flat.
Nortel isChapter 11.
Will this patternChange?
Deploying UC: What About My Network?
10 years out, the majority of shipments are Hybrid or VoIP
The majority of the installed base:TDM-
Opportunity or Challenge?
1. Why has implementation and migration of VOIP been much slower then slower then originally projected?
2. Will the recession speed up the migration or slow it down?
3. Are actual customers truly aware of the opportunities and also the challenges?
4. Why are so many dealers and resellers so poorly trained (or is training a barrier)?
Deploying UC: What About My Network?
• Can wee speed the market?• Where are the opportunities to growth?
QoS?Vendors?Infrastructure?
Deploying UC: What About My Network?
• What are the barriers?From Kim we have these questions…1. How can a customer proactively know if their VoIP performance is good or bad – without
having to hear directly from the end user?2. Does Microsoft’s use of wideband codecs in OCS create any challenges for the user?3. Is QoS required when deploying VoIP?
Deploying UC: What About My Network?
• Recession: Real ROI• Are actual customers truly aware of the
opportunities and also the challenges?• Can we:
Save moneyMake money
Save time
Does this really do the job for SMBs?
Deploying UC: What About My Network?
• Major Structural Issues
Vendor trainingPower
Other….
Are we ready to really serve SMBs?
Deploying UC: What About My Network?