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What Do I Do Now? What Do I Do Now? Starting Your EMS Starting Your EMS July 27, 2007 July 27, 2007

What Do I Do Now?

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What Do I Do Now?. Starting Your EMS July 27, 2007. Agenda. Select Fenceline Management Support Selecting and Training Your Team Communicating/Training the EMS Redirecting Assistance. Select Fenceline. The Fenceline is the Geographic Boundary or Operational Boundary of the EMS - PowerPoint PPT Presentation

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Page 1: What Do I Do Now?

What Do I Do Now?What Do I Do Now?

Starting Your EMSStarting Your EMS

July 27, 2007July 27, 2007

Page 2: What Do I Do Now?

AgendaAgenda

Select FencelineSelect Fenceline

Management SupportManagement Support

Selecting and Training Your TeamSelecting and Training Your Team

Communicating/Training the EMSCommunicating/Training the EMS

RedirectingRedirecting

AssistanceAssistance

Page 3: What Do I Do Now?

Select FencelineSelect Fenceline

The Fenceline is the Geographic The Fenceline is the Geographic Boundary or Operational Boundary or Operational Boundary of the EMSBoundary of the EMSCan Be by Facility, Department, Can Be by Facility, Department, Operation, or OrganizationOperation, or OrganizationMost Recommend StartingMost Recommend StartingSmall with a Fenceline that Has Small with a Fenceline that Has Environmental Issues Already (WWTP, Environmental Issues Already (WWTP, Maintenance Shop, Landfill)Maintenance Shop, Landfill)

Page 4: What Do I Do Now?

Management SupportManagement Support

The Number One Reason an EMS Fails is Lack The Number One Reason an EMS Fails is Lack of Management Supportof Management Support Get Management Support at the Very Beginning Get Management Support at the Very Beginning In In

Writing Writing (you will refer to it OFTEN). Include Time (you will refer to it OFTEN). Include Time Table for Implementation and Staff RequirementsTable for Implementation and Staff Requirements

Memo to Department DirectorsMemo to Department Directors from City Manager from City ManagerCouncil ResolutionCouncil Resolution

Distribute Support Memo Widely Distribute Support Memo Widely

Secure Management SupportSecure Management SupportThroughout Your Fenceline…Don’t Forget Throughout Your Fenceline…Don’t Forget Middle ManagersMiddle Managers

Page 5: What Do I Do Now?

Management SupportManagement Support

Difficulty in Getting Support?Difficulty in Getting Support? Call an EMS Practitioner to Talk About Call an EMS Practitioner to Talk About

Management ConcernsManagement ConcernsFunding?Funding?Benefits?Benefits?Belief It is Just a Belief It is Just a Paperwork Exercise?Paperwork Exercise?EMS Isn’t ApplicableEMS Isn’t Applicableto Citiesto Cities

Tons of Assistance Available in “Selling” the Tons of Assistance Available in “Selling” the Benefits of EMSBenefits of EMS

Page 6: What Do I Do Now?

EMS ChampionEMS ChampionThe The EMS ChampionEMS Champion or or Environmental Environmental Management Representative (EMR)Management Representative (EMR) Should Should be Selected to Lead the EMS be Selected to Lead the EMS

Responsible for the Day-to-Day Implementation of the Responsible for the Day-to-Day Implementation of the EMS Program and Meeting Time LinesEMS Program and Meeting Time Lines

Key ConsiderationsKey Considerations Must Have the Time and DesireMust Have the Time and Desire Important Traits: Team Builder, Organizer, and Proficient Important Traits: Team Builder, Organizer, and Proficient

SpeakerSpeaker Environmental Background is a PlusEnvironmental Background is a Plus

Senior Management Should Designate the EMR in Senior Management Should Designate the EMR in Writing and Provide a Direct Conduit for Progress Writing and Provide a Direct Conduit for Progress Reports Reports

Page 7: What Do I Do Now?

EMS ChampionEMS Champion

Specific ResponsibilitiesSpecific Responsibilities Select, Train, and Schedule EMS Core TeamSelect, Train, and Schedule EMS Core Team Write EMS ProceduresWrite EMS Procedures Develop Templates Develop Templates Communicate Progress and Identify DeficienciesCommunicate Progress and Identify Deficiencies Develop Training ProgramDevelop Training Program Select and Train Audit TeamSelect and Train Audit Team Assist with Environmental Compliance Assist with Environmental Compliance Conduct Management ReviewConduct Management Review External and Internal Communication of the EMSExternal and Internal Communication of the EMS

Page 8: What Do I Do Now?

EMS ChampionEMS ChampionSend the EMR to TrainingSend the EMR to Training Recommend ISO 14001 Lead Auditor Recommend ISO 14001 Lead Auditor

TrainingTraining EMS ImplementationEMS Implementation

TrainingTraining EnvironmentalEnvironmental

ComplianceComplianceBootcampBootcamp

Facilitator TrainingFacilitator Training

Page 9: What Do I Do Now?

Select and Train the EMS Core Select and Train the EMS Core TeamTeam

Core Team Members Are Responsible for Core Team Members Are Responsible for GuidingGuiding and and Directing Directing the EMSthe EMSSelect/Volunteer a Team (less than 20 Select/Volunteer a Team (less than 20 people) and Provide EMS Training (1 - 2 people) and Provide EMS Training (1 - 2 Days)Days)Core Team Should Include the Core Team Should Include the Environmental Champions and the Environmental Champions and the NaysayersNaysayersCore Team Should be Cross Functional Core Team Should be Cross Functional EMS Core Team Members Should Have EMS Core Team Members Should Have EMS in their Performance PlanEMS in their Performance Plan

Page 10: What Do I Do Now?

EMS Core TeamEMS Core TeamSchedule Regular Meetings Every Schedule Regular Meetings Every Month and Month and KEEP ATTENDANCE KEEP ATTENDANCE RECORDSRECORDSKeep Meeting Minutes and Keep Meeting Minutes and DistributeDistributeUse Each Meeting to Also Use Each Meeting to Also Conduct Training for Next EMS Conduct Training for Next EMS PiecePieceGet Commitment for Core Team Get Commitment for Core Team Members for At Least the Term of Members for At Least the Term of ImplementationImplementationHave City Manager Write Each Have City Manager Write Each Member a Letter of Support Member a Letter of Support

Page 11: What Do I Do Now?

Communication of the EMSCommunication of the EMS

Start Engaging Staff of the EMS at the Start Engaging Staff of the EMS at the Beginning of ImplementationBeginning of Implementation Emails, Bulletins, Paycheck Notes, PostersEmails, Bulletins, Paycheck Notes, Posters

Adopt an Environmental Policy and Use it Adopt an Environmental Policy and Use it for Employee Supportfor Employee SupportDevelop an EMS Training Course and Ask Develop an EMS Training Course and Ask HR to Deliver During New Employee HR to Deliver During New Employee OrientationOrientation

Page 12: What Do I Do Now?

Communication of the Communication of the EMSEMS

Develop an Environmental Develop an Environmental Awards Program Recognizing Awards Program Recognizing Employees for Their EffortEmployees for Their EffortConsider an Environmental Consider an Environmental Logo/Logo ContestLogo/Logo ContestBuy Trinkets Buy Trinkets (Pens/Paper/Hats) for (Pens/Paper/Hats) for DisseminationDisseminationSend Good News Bullets To Send Good News Bullets To Management FrequentlyManagement FrequentlyConsider Council Briefings on Consider Council Briefings on ProgressProgress

Page 13: What Do I Do Now?

EMS TrainingEMS Training

Determine the Appropriate Level of Determine the Appropriate Level of Training for Staff by Job Training for Staff by Job Description/TitleDescription/Title

EMR Needs Immediate and Upfront EMR Needs Immediate and Upfront TrainingTraining

EMS Core Team Needs Detailed EMS Core Team Needs Detailed Training and Must Understand EMS Training and Must Understand EMS TermsTerms

Training in Order of ImportanceTraining in Order of Importance Facility Manager’s Need to Understand Facility Manager’s Need to Understand

Objectives and Targets and Significant Objectives and Targets and Significant Environmental AspectsEnvironmental Aspects

Management Needs to Understand EMS Management Needs to Understand EMS CommitmentsCommitments

General Staff Should Have EMS General Staff Should Have EMS Awareness Training Each YearAwareness Training Each Year

Page 14: What Do I Do Now?

RedirectRedirect

Set Your Target and Timeline for EMS Set Your Target and Timeline for EMS ImplementationImplementation Use Templates and Examples from Other Use Templates and Examples from Other

Organizations Organizations Tailor Documents and Approaches to Meet Your Tailor Documents and Approaches to Meet Your

OrganizationOrganization

If Something Isn’t Working, Stop, Reassess If Something Isn’t Working, Stop, Reassess Goal, and Redirect. Goal, and Redirect. During EMS Implementation, You Will During EMS Implementation, You Will Constantly Evaluate and Redirect Your CourseConstantly Evaluate and Redirect Your Course

Page 15: What Do I Do Now?

Top Three Lessons LearnedTop Three Lessons Learned

Don’t Give Up…It’s Worth It in the EndDon’t Give Up…It’s Worth It in the End

Ask For HelpAsk For Help Call TCEQ, EPA, or Another CityCall TCEQ, EPA, or Another City Great websiteGreat website

www.peercenter.netwww.peercenter.net

Always Remember the EMS is About Always Remember the EMS is About Environmental Improvements, Not the Environmental Improvements, Not the DocumentsDocuments

Page 16: What Do I Do Now?

Contact InformationContact Information

Laura FiffickLaura Fiffick

214 670 5942214 670 5942

www.dallascityhall.comwww.dallascityhall.com

[email protected]@dallascityhall.com