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Support from the heart of the community Annual Review 2012/2013

WG_2013_Annual Review

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Support from the heart of the community

Annual Review2012/2013

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Support from the heart of the community

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Our aim is simple: to help local people lead a better life by tackling poverty, supporting ageing and encouraging mental well-being.

2012 has been a particularly challenging year for us. The combined impact of an ageing population and the continuing recession has brought an increasing demand for all of our main services.

At the same time we have had to address changes in our funding. As a result, we have had to reassess the scope and impact of our services to ensure we can continue to meet the growing and changing needs of the local community, and that the support we provide complements the services of Merton Council and other organisations. Our fantastic team of staff has done an amazing job in responding to all of these pressures and helping the organisation adapt to meet the needs of the new environment.

During the year we secured joint-funding from the London Borough of Merton to develop the Ageing Well programme. This will be launched in 2013 and is central to our future development with the aim to support older people to lead confident and fulfilling lives at home, focusing on personal aspirations and a continuing contribution to society in later life.

Tackling Poverty

Supporting

Ageing

Encouraging Mental Well Being

In 2012/2013 our volunteers contributed

of their time... thank you all!

27,000 hours

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Wendy PridmoreChief Executive

Support from the heart of the community

Tackling Poverty

Supporting

Ageing

Encouraging Mental Well Being

As part of our assessment of services we commissioned a consultant report into the long term viability of Rosemary Lodge, our nursing and care home. The report concluded that even if a considerable investment of more than £1.5 million could be found for building repairs, the facilities would not meet the changing expectations of older people in the future. This coupled with falling demand for places at Rosemary Lodge demonstrated that we could deliver a greater benefit to many more elderly people in the borough in the form of other services.

This has been a difficult time for residents, their families and staff alike – and the main focus has been on assisting residents to find new accommodation with the intention that the home should be closed by September 2013.

Our work in support of mental health is increasing and we have expanded our family and youth counselling services, and have also extended our counselling training programme over the year.

Our services to tackle poverty have developed through a number of initiatives including the provision of small grants and recycling white goods and furniture from our Second Time Around project.

In 2013/2014 we will face increased demand throughout Merton with continued pressure on resources, but it’s a challenge we are confident we can meet given our refreshed focus.

Of course, it’s not just what we do that’s important, but how we do it – and in this respect we will continue to strive to be uplifting, to raise the spirits of local people – providing ‘Support from the heart of the community’.

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activity hours were provided in 2012/2013

Over

1,525

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Support from the heart of the community

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Supporting ageing

One of our priorities is to help reduce loneliness and social isolation across the borough, helping older people to enjoy a more fulfilling life. In 2012/2013 we delivered this through a combination of activities at Guild House, home visits through our Befriending programme and through our care home, Rosemary Lodge. During the year we were busy researching new initiatives in order to expand our services for older people in Merton. This developed into the Ageing Well programme at the Guild.

We ran an interesting and varied programme of activities throughout the year at Guild House designed to encourage people with different abilities and interests to get together in a relaxed social setting.

We have held regular knitting and art groups for people who want to learn and express their creativity; Zumba, Nordic Walking and Pilates classes for those wishing to exercise; hairdressing, chiropody and alternative therapy sessions for personal well-being; films and talks, music, singing and entertainment programmes; bingo, Scrabble, coffee mornings (with cake!) and a lunch club for a freshly prepared meal and a chance to catch up with friends.

Guild House

Supporting Ageing

each week with 60 socially isolated older people

Over the year our volunteer befrienders spent on average

2 hours

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Support from the heart of the community

Supporting Ageing

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Our trained volunteers visit older local people who find it difficult to leave their homes whether through disability or a lack of confidence. Over the years these visits have led to long lasting and warm friendships, and they also offer peace of mind to family members who do not live locally.

At home befriending

In 2012/2013 we provided residential care for up to 39 residents at Rosemary Lodge, a specialist home owned and managed by the Guild on a not for profit basis.

We have however had to consider very carefully the benefits of Rosemary Lodge in the context of changing needs across Merton and financial constraints.

The continued support and care for each individual resident and their family has remained our priority. And so, with the decision to close Rosemary Lodge in September 2013, we have been working hard to assist residents to find new accommodation that is right for them.

Whilst the decision to close has been a difficult one to take, we are confident it has been the right thing to do – enabling the Guild to provide new and sustainable services for many more elderly people throughout the borough in the future.

Rosemary Lodge

During the year, we developed an exciting new vision for older people focusing on personal aspirations and a continuing contribution to society in later life. This vision is based on the concept of Ageing Well, establishing preventative services which aim to support older people to lead confident and fulfilling lives.

The successful delivery of the Ageing Well programme will involve significant collaboration with other organisations to reach people in all parts of the London Borough of Merton, enabling us to deliver more support to more people than we ever have before.

Ageing Well at the Wimbledon Guild

of clients stated that counselling had helped with their problems*91%experienced a positive change in their feelings because of counselling*90%

*Source: 63 client satisfaction survey respondents

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Support from the heart of the community

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Encouraging mental well-being

We support mental health through our extensive and well-established counselling service.

We have been providing professional, confidential, affordable counselling for individuals and groups since 1988. Our service aims for a high standard of professionalism and we are accredited with the British Association of Counselling and Psychotherapy.

The service operates throughout the working week, at evenings and weekends and is available to everyone who works or lives in the borough. Counselling sessions are heavily subsidised by the Wimbledon Guild to ensure that they are accessible and individual programmes can be delivered over an extended period if this will assist in resolving deep-rooted issues.

Over the past year, we have seen a rapid expansion of the counselling service with 89 volunteer counsellors delivering weekly and group sessions. During this time we provided 677 family therapy and 387 youth counselling sessions, an increase of 51% and 18% respectively. The demand for these sessions continues to increase, outstripping supply.

In 2012/2013, we have expanded our respected counselling training programme and introduced more short courses. This has enabled our counsellors to develop their professional skills and meet the growing demand, as well as generating a valuable source of income for the Guild.

All our counsellors are carefully selected and they are either fully trained, or in the final years of training. They are all professionally supervised.

Encouraging Mental Well Being

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There are 8,500 children and young people living in poverty in the borough of Merton

Individual grant payments average £300 and focus on school uniform costs, children’s outings, white goods, furniture and bedding*

*Source: London Child Poverty Commission Report 2008

Support from the heart of the community

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Tackling PovertyTackling poverty

During the year an increasing number of local people came to us seeking advice and support because they were unable to find help elsewhere.

We are able to respond quickly, providing quality services and practical independent advice and support through our Social Welfare department and our Citizens Advice Bureau worker. And we subsidise these services so that people will find them affordable and accessible.

In addition, our Social Welfare team continues to build relationships with local organisations allowing us to connect with a wide range of people. Organisations we have worked with this year include SSAFA, Grenfell Housing, Merton Social Services, Rethink, Merton Women’s Refuge and Carers’ Support Merton.

In 2012/2013, our Second Time Around programme made over 100 deliveries of recycled furniture to families and individuals who could not afford to buy these essential items themselves. These included beds, wardrobes, sofas and working white goods, donated by the Merton community.

Each Harvest Festival and Christmas we run valuable community programmes with local schools and churches to collect gifts which are distributed to organisations, charities, help centres and Guild clients. In 2012, our Harvest Festival collection delivered more than 2 tonnes of foodstuffs to the Wimbledon Foodbank – around 10% of their total yearly donations.

Our popular charity shop in Mitcham is stocked with good quality items that local people no longer need. We sell a range of bric-a-brac, clothes, small pieces of furniture, books, videos and DVDs.

Every penny raised through the Wimbledon Guild charity shop goes towards paying for the help and support we provide throughout the borough.

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The Wimbledon Village Fair attracts over

visitors each year

20,000

Support from the heart of the community

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Bringing the community together

Each summer our Wimbledon Village Fair takes place on Wimbledon Common Southside. It is a real community event and in 2012 there were over 200 stalls and attractions as well as non-stop entertainment on the main stage from schools, choirs, dance groups and local bands.

The fair provides the means for many other local charities, churches and community organisations to raise awareness and funds for their activities. It is also our biggest annual fundraiser, with all money raised contributing to meeting the costs of our wide range of services.

Local running club the Wimbledon Windmilers are long term supporters of the Wimbledon Guild and have nominated us as their chosen charity for the Jim Braben Memorial 10K for three consecutive years.

Volunteers are integral to the Guild and play a vital role in supporting our events and services. This includes the Befriending programme, the Counselling service and activities at Guild House. The contribution our volunteers make is immense and their kindness, friendship and enthusiasm creates warm and caring relationships with our customers.

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Over

community groups use our facilities during the year

30

Support from the heart of the community

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A place at the heart of the community

We consider our premises and facilities to be an important community resource and we use them to support numerous community groups.

Centrally located in Wimbledon, with excellent transport links and easy pedestrian access, Guild House and Drake House, our large meeting space, are key community hubs with over 30 groups using the facilities for offices, meetings and activities during the year.

Alcoholics Anonymous

Chabad House Synagogue

Citizens Advice Bureau

Diabetes UK

Faith in Action, the Merton Homelessness Project

Grenfell Housing Association

Headway

Dance for people with Parkinsons’

Dual Diagnosis Anonymous

Mencap

Merton Home Tutoring Service

Merton Scientific Society

Narcotics Anonymous

Relate

Rethink

SSAFA (Soldiers, Sailors, Airmen and Families Association)

South London CVS

South London Lymphoma Support Group

The Stroke Club

University of the Third Age groups

Wimbledon Bookfest Committee

Wimbledon Chinese Cultural Group

Wimbledon Cancer Friendship Group

Organisations that used the Guild’s facilities on a regular basis this year included:

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Photograph by M.Ousellam

Support from the heart of the community

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Fundraising

The Guild’s income is generated from a range of sources including donations, legacies, investments and rental from a housing and property portfolio.

There is also an active fundraising programme with the annual Wimbledon Village Fair, our biggest event, raising £27,000 in 2012.

During 2012/2013 the Guild was delighted to be chosen as the Mayor of Merton’s Charity, which led to a busy, exciting events calendar throughout the year. Highlights included the New Year’s Day Parade in London, where the London Borough of Merton’s float won first prize and the Mayor’s Ball at the All England Lawn Tennis Club.

An amazing £44,000 was raised through the Mayor of Merton’s Charitable Trust, part of this will be used to purchase a new minibus with disabled access which will play a central role in our ability to provide flexible transport as part of the Ageing Well programme.

We launched our first charity 5k run in association with fit8 gym and Time & Leisure magazine. Set in the beautiful surroundings of Warren House the event raised over £2,000.

Individuals and organisations also fundraised on behalf of the Wimbledon Guild during the year. Events included skydiving by Wimbledon Jumps in association with Hemingways, a Memorial Concert for Keturah Sadler and the Wimbledon Audi 10k.

INCOMING RESOURCES

Incoming resources from generated funds

Incoming resources from charitable activities

TOTAL INCOMING RESOURCES

SUMMARISED STATEMENT OF FINANCIAL ACTIVITIES

RESOURCES EXPENDED

Costs of generating funds

Charitable expenditure

Governance costs

TOTAL RESOURCES EXPENDED

NET INCOMING (OUTGOING) RESOURCES

Gains (Losses) on investment assets

NET MOVEMENT IN FUNDS

Fund balances brought forward

FUND BALANCES CARRIED FORWARD

SUMMARISED BALANCE SHEET

As at 31 March 2011

FIXED ASSETS

Tangible assets fixed assets

Investments

CURRENT ASSETS

Debtors

Cash

Creditors

NET CURRENT (LIABILITIES) ASSETS

NET ASSETS

Financed by:

FUNDS

Restricted funds

Unrestricted funds

Free Reserves

Fixed Asset Reserves

Designated Welfare Funds

Designated Dilapidation Fund

Unrestricted Funds

£000

452

2,298

2,750

Restricted Funds

£000

6

110

116

Total 2013 £000

458

2,408

2,866

Total 2012 £000

537

2,592

3,129

325

2,560

54

2,939

(189)

-

122

-

122

(6)

325

2,682

54

3,061

(195)

289

2,724

65

3,078

51

377

188

6,513

6,701

2013 £000

2013£000

2012£000

2012£000

3,243

3,524

6,767

3,239

3,146

6,385

207

45

(278)

(26)

6,741

40

3,257

3,243

1

200

6,741

45

3,073

3,239

1

200

6,558

196

241

(264)

173

6,558

1

(5)

45

40

378

183

6,558

6,741

(14)

37

6,521

6,558

Summarised Financial Statement

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Summarised Financial StatementThe summarised financial statement contains information from the statement of financial activities and the balance sheet for the year ended 31 March 2013, but is not the full statutory report and accounts. The full financial statements were approved by the trustees on 30 July 2013 and subsequently submitted to the Charity Commission and to Companies House.

The auditor has issued an unmodified report on the full financial statements and on the consistency of the trustees’ annual report with those financial statements.

Their report on the full annual financial statements contained no statement under sections 498 (2) (a), 498 (2) (b) or 498 (3) of the Companies Act 2006.

Post Balance Sheet Events On 11 April 2013 the Board of Trustees took the decision to close Rosemary Lodge and Rosemary Cottages. The intention is to vacate these properties over the next year and to sell the land and buildings. The proceeds will be used to further the Guild’s charitable purposes. Full details of the effect of this decision on the Charity can be found in the annual report and accounts available on our website.

The London Borough of Merton has awarded the Charity a significant three year grant to develop services for older people in Merton. The Guild has agreed to match this funding which began on 1 April 2013.

Copies of the full annual accounts including the Trustees’ Annual Report may be obtained from the Charity on request or via our website on www.wimbledonguild.co.uk.

Signed on behalf of the trustees

Roger Morris FCAHonorary TreasurerThe Wimbledon Guild of Social WelfareGuild House, 30-32 Worple Road,Wimbledon, London SW19 4EF27 August 2013

Independent Auditor’s Statement to the Trustees of Wimbledon Guild of Social WelfareWe have examined the summarised financial statement for the year ended 31 March 2013, which comprises the Statement of Financial Activities and the Balance Sheet.

Respective responsibilities of trustees and the auditor The trustees are responsible for preparing the summarised financial statement in accordance with applicable United Kingdom law and the recommendations of the charities SORP.

Our responsibility is to report to you our opinion on the consistency of the summarised financial statement within the Annual Review and with the full annual financial statements and the Trustees’ Annual Report, and its compliance with the relevant requirements of section 427 of the Companies Act 2006 and the regulations made thereunder.

We also read the other information contained in the Annual Review and consider the implications for our report if we become aware of any apparent misstatements or material inconsistencies with the summarised financial statement.

Basis of opinion We conducted our work in accordance with Bulletin 2008/3 issued by the Auditing Practices Board. Our report on the charitable company’s full annual financial statements describes the basis of our opinion on those financial statements and on the Trustees’ Annual Report.

OpinionIn our opinion the summarised financial statement is consistent with the full annual financial statements and the Trustees’ Annual Report of The Wimbledon Guild for the year ended 31 March 2013 and complies with the applicable requirements of section 427 of the Companies Act 2006, and the regulations made thereunder.

We have not considered the effects of any events between the date on which we signed our report on the full annual financial statements on 27 August 2013 and the date of this statement.

Pesh FramjeeSenior Statutory AuditorFor and on behalf ofCrowe Clark Whitehill LLPLondon28 August 2013

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Support from the heart of the community

Thank you for supporting us

This Annual Review was designed by Glassup and Stoski with creative input from Jon Fricker of Haygarth Group. Photographs by Paul West Photography, additional picture on page 18 by M.Ousellam.

Mayor of Merton

Supporting organisations logos

Aviary Society ▪ Capsticks ▪ Estate of John Paulson ▪ Estate of Neil Citron ▪ Haygarth Group ▪ King’s College School ▪ Metropolitan Police ▪ Peacock Charitable Trust ▪ Rethink Merton & Sutton ▪ St John’s Church ▪ St Mark’s Church ▪ St Mary’s Church ▪ The Tobit Trust ▪ Trinity United Reform Church ▪ Trustees of the Munro Charitable Trust ▪ Wimbledon District Nursing & Midwifery Benevolent Society

Major donors

All England Lawn Tennis Club ▪ Bells Commercial ▪ Berkeley Homes ▪ Bluebird Care ▪ Clownfish ▪ Elys of Wimbledon ▪ Emmanuel Church ▪ G M Developments ▪ InterCash ▪ Holden Harper ▪ Jackson-Stops & Staff ▪ Joyner & Mason ▪ Knight Frank ▪ London Square ▪ Marcus Beale Architects ▪ Morrisons Solicitors ▪ Mundays LLP ▪ New Wimbledon Theatre ▪ Paul Strank Roofing Ltd ▪ R G Jones ▪ Robert Holmes & Co ▪ Savills ▪ Stone Lion Veterinary Hospital ▪ TechniQuest UK Limited ▪ Time & Leisure ▪ Wimbledon Film Studios ▪ Wimbledon Nannies ▪ Wimbledon Park Honda ▪ Young & Co Brewery

Wimbledon Village Fair 2012 major sponsors

Equity Invest ▪ Bishop Gilpin School ▪ Elys of Wimbledon ▪ fit8 ▪ I Yokoyama ▪ King’s College School ▪ Lads’ Lunch 2012 ▪ Paul Sadler ▪ Park Run ▪ Project B ▪ Residents of Kenilworth Avenue ▪ Rethink Merton & Sutton ▪ SW19 Lawyers ▪ The Book People Limited ▪ Time & Leisure ▪ Wimbledon East Hillside Residents’ Association ▪ Wimbledon Jumps in association with Hemingways ▪ Wimbledon Light Orchestra ▪ Wimbledon Racquets Club ▪ Wimbledon Windmilers ▪ Wimbledon Village Business Association ▪ and all who supported the Guild through their schools or churches

Community Fundraisers

A massive thank you to all our volunteers, your support is vital to us.

LogoFor use on colour/brand image

LogoFor use on white onlypan214c0 m100 y34 k8

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The Wimbledon Guild of Social WelfareGuild House, 30/32 Worple Road,Wimbledon, London SW19 4EFT 020 8946 0735 F 020 8296 0042E [email protected] wimbledonguild.co.uk

A Company Limited by Guarantee.Registered in England Reg. No. 383330Registered Charity No. 200424

Printed on recycled paper