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UNIFIED COM-MUNICATION:Today, businesses depend on reliable, high qual-ity communications to operate in the face of growing competition. The convergence of voice, video and data represents significant op-portunities for cost saving and productivity gains for today’s streamlined busi-nesses. Westcon-Comstor partners with only the world’s leading providers of unified communica-tions, video and contact centre technologies.
Storage: Information is at the heart of every business and managing that information is a fundamental part of an organisation’s IT needs. Organisations are trying to establish practices around managing data storage for regulatory compliance and corporate governance. Westcon-Comstor representsthe world’s leading names in storage.
SECURITY:Westcon-Comstor recognises the role security plays in the daily operations of all organisations irrespective of their size. We understand that security is much more far reaching than simply buying protection products. It’s about planning, strategy, water tight implementation and monitoring. We work with resellers to assess their customers’ security needs from planning to implementation and monitoring.
Networking: With products and solutions from the world’s leading network vendors, and a comprehensive range of pre and post sales services, such as network analysis, preparation for on-site installation and WAN testing, Westcon-Comstor is able to support reseller partners in developing any sized network infrastructure project.
DATA CENTRE & INFRASTRUCTURE:Westcon-Comstor offers Data Centre technologies for businesses looking for cost-effective, efficient and reliable solutions for each phase of the information lifecycle. Our Data Centre and Infrastructure team brings together expertise from our best of breed storage and networking portfolios.
Vendors
Why Westcon-Comstor?Since commencing operations in 1990, Westcon-Comstor has gained recognition as one of Australia and New Zealand’s most reputable and reliable distributors of technology products and solutions.
RESELLER PARTNERINGAside from providing resellers with the best possible selection of products within our three focus areas of technology, at Westcon-Comstor we work with our resellers to help them exploit the potential of those products within their customer base. We achieve this by supporting resellers with expert knowledge, vendor-accredited sales and technical training, marketing assistance and a range of value-add professional services. Importantly, we have the much needed resources to assist our resellers in their efforts to win business, by means of document preparation, technical expertise, pilot program development and flexible financial offerings.
Vendor Matrix Sheet
SUB CATEGORY
SEC
URI
TY
Firewalls 4 4 4 4 4 4 4 4
Application Control 4 4 4 4 4 4
Intrusion Prevention 4 4 4 4 4 4
Antivirus/Anti Spam/Endpoint 4 4 4 4
Web Filtering 4 4 4 4 4
Data Loss Prevention 4 4 4 4 4 4 4
Encryption 4 4 4 4 4
Secured Authentication 4 4 4 4 4 4 4 4
Remote Access / VPN 4 4 4 4 4 4 4 4
Identity and access management 4 4 4 4 4 4 4 4 4
Wireless mobility security 4 4 4 4 4
Role & Compliance Management 4 4 4 4 4 4
Session Border Control 4 4 4 4 4 4 4 4
DA
TA C
ENTR
E
NET
WO
RKIN
G
Routing 4 4 4 4 4
Switching 4 4 4 4
Wireless LAN 4 4 4
WAN Acceleration 4 4
Application Delivery 4 4 4 4 4 4
Application Visibility & Management 4 4 4 4 4
Branch Office Consolidation 4
Network Infrastructure Monitoring, Configuration & Management 4 4 4
Application Aware Network Performance Management 4 4 4
Application Virtulisation 4 4 4 4
Server and Desktop Virtualisation 4 4
STO
RAG
E
Information Management 4 4
SAN 4 4
NAS 4 4
IP Storage 4 4
Servers 4
Disaster Recovery 4 4
Back up, recovery and archiving 4
Uninterruptable Power Supplies / Racks
Power Management Systems
Storage Virtualisation 4 4
UN
IFIE
D
CO
MM
UN
ICA
TIO
NS Unified Communications 4 4 4 4
Unified Communications Monitoring 4 4
Conferencing 4 4 4 4
- Voice and Video 4 4 4 4
- Web Collaboration 4 4 4 4
Contact Centres 4 4
Headsets
SERV
ICES
SIP Trunking 4 4 4 4
Handsets 4 4 4
Integration / Staging 4 4 4 4 4 4 4 4 4 4
Deployment / Consulting 4 4 4 4 4 4 4 4 4 4
3rd Party Procurement (Global Procurement) 4 4 4 4 4 4 4
Westcon Group Capital 4 4 4 4 4 4 4 4 4 4 4
Channel Certification Management 4 4 4 4 4 4 4 4 4
4 Hour Onsite RMA (24x7x4 service) 4 4 4
Demo stock available for loan 4 4 4 4 4 4
SUB CATEGORY
SEC
URI
TY
Firewalls 4 4 4 4 4 4 4 4
Application Control 4 4 4 4 4 4
Intrusion Prevention 4 4 4 4 4 4
Antivirus/Anti Spam/Endpoint 4 4 4 4
Web Filtering 4 4 4 4 4
Data Loss Prevention 4 4 4 4 4 4 4
Encryption 4 4 4 4 4
Secured Authentication 4 4 4 4 4 4 4 4
Remote Access / VPN 4 4 4 4 4 4 4 4
Identity and access management 4 4 4 4 4 4 4 4 4
Wireless mobility security 4 4 4 4 4
Role & Compliance Management 4 4 4 4 4 4
Session Border Control 4 4 4 4 4 4 4 4
DA
TA C
ENTR
E
NET
WO
RKIN
G
Routing 4 4 4 4 4
Switching 4 4 4 4
Wireless LAN 4 4 4
WAN Acceleration 4 4
Application Delivery 4 4 4 4 4 4
Application Visibility & Management 4 4 4 4 4
Branch Office Consolidation 4
Network Infrastructure Monitoring, Configuration & Management 4 4 4
Application Aware Network Performance Management 4 4 4
Application Virtulisation 4 4 4 4
Server and Desktop Virtualisation 4 4
STO
RAG
E
Information Management 4 4
SAN 4 4
NAS 4 4
IP Storage 4 4
Servers 4
Disaster Recovery 4 4
Back up, recovery and archiving 4
Uninterruptable Power Supplies / Racks
Power Management Systems
Storage Virtualisation 4 4
UN
IFIE
D
CO
MM
UN
ICA
TIO
NS Unified Communications 4 4 4 4
Unified Communications Monitoring 4 4
Conferencing 4 4 4 4
- Voice and Video 4 4 4 4
- Web Collaboration 4 4 4 4
Contact Centres 4 4
Headsets
SERV
ICES
SIP Trunking 4 4 4 4
Handsets 4 4 4
Integration / Staging 4 4 4 4 4 4 4 4 4 4
Deployment / Consulting 4 4 4 4 4 4 4 4 4 4
3rd Party Procurement (Global Procurement) 4 4 4 4 4 4 4
Westcon Group Capital 4 4 4 4 4 4 4 4 4 4 4
Channel Certification Management 4 4 4 4 4 4 4 4 4
4 Hour Onsite RMA (24x7x4 service) 4 4 4
Demo stock available for loan 4 4 4 4 4 4
FINANCING AND CREDIT OPTIONSWestcon-Comstor is the only distributor in Australia offering tailored financing solutions for IT resellers. Knowing the challenges that its customers face month in and month out means Westcon-Comstor’s staff work towards freeing up cash flow for partners - offering flexible credit terms that enable its resellers to grow with confidence. An example of this is Westcon-Comstor’s ability to include maintenance support for software, which most Financiers don’t do.
The hard numbers are important, but at Westcon-Comstor the relationships make the difference. As a part of a global listed business, Westcon-Comstor is able to leverage its position in the market with suppliers to maximise opportunities for reseller partners. Working in collaboration with partners to win deals, means resellers can plan with Westcon-Comstor. It is a transparent process with clear lines of communication right up through senior management in order to expediate approvals where necessary.
Westcon-Comstors Financing and Credit options are unique – it’s a personal approach for a customised solution.
CUSTOMER SERVICE
IT’S A CASE OF CUSTOMER FIRST
.
EASE OF ORDERINGAt Westcon-Comstor, we make it easy and convenient to place an order.
Three ways to place your order:
≥ email to: [email protected]
≥ Fax to: 02 9901 3003
≥ Order online. Simply log into our eCommerce system at orders.westcongroup.com with your user name and password. If you don’t have a log in please contact our friendly customer service team on 1800 646 112 or email [email protected]
At Westcon-Comstor we understand that distribution is just the beginning...
WANT TO KNOW MORE?
Call us on 1800 646 112, email us at [email protected] or visit au.westcon.com.
At Westcon-Comstor, customer service goes well beyond the “bare minimum” approach that seems to be the acceptable standard for so many technology distributors. Our goal – and it’s taken very seriously throughout the entire organisation – is to function as an extension of our customers’ businesses. To achieve that, our customer service business units have been structured to deliver an end-to-end service and deliver on what is actually required of a business partner – accessibility, responsiveness and total support.
