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Safe E-Mail and Storage Accounts 1 | Page RFP # 33-16 100 Enterprise Way Suite 300-A Scotts Valley, CA 95066 West Proposal Safe E-Mail and Storage Accounts Prepared For: Region 14 Education Service Center Prepared By: Nate Brogan Senior Vice President T: 1-888-527-5225 ext. 201 F: 1-800-360-7732 E: [email protected]

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Page 1: West Proposal Safe E-Mail and Storage Accountsncpa.us/Files/docs/Due Diligence/Safe Email and... · Region 14 Education Service Center . 1850 Highway 351 . Abilene, Texas 79601

Safe E-Mail and Storage Accounts 1 | P a g e

RFP # 33-16

100 Enterprise Way Suite 300-A Scotts Valley, CA 95066

West Proposal Safe E-Mail and Storage Accounts Prepared For:

Region 14 Education Service Center

Prepared By:

Nate Brogan Senior Vice President T: 1-888-527-5225 ext. 201 F: 1-800-360-7732 E: [email protected]

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Safe E-Mail and Storage Accounts 3 | P a g e

TABLE OF CONTENTS TABLE OF CONTENTS ............................................................................................................................ 3

COVER LETTER ..................................................................................................................................... 1

TAB 1 – SIGNATURE FORM ................................................................................................................... 3

TAB 2 – NCPA ADMINISTRATION AGREEMENT ..................................................................................... 5

West’s Proposed Exceptions ..................................................................................................................... 9

TAB 3 – VENDOR QUESTIONNAIRE ..................................................................................................... 11

TAB 4 – VENDOR PROFILE .................................................................................................................. 15

TAB 5 - PRODUCTS AND SERVICES / SCOPE ......................................................................................... 25

Introduction ............................................................................................................................................ 26

SchoolMessenger SafeMail ..................................................................................................................... 28

TAB 6 – REFERENCES .......................................................................................................................... 33

TAB 7 – PRICING ................................................................................................................................. 37

TAB 8 – VALUE ADDED PRODUCTS AND SERVICES .............................................................................. 39

SchoolMessenger Communicate ............................................................................................................ 42

SchoolMessenger Presence .................................................................................................................... 44

SchoolMessenger CustomApp ................................................................................................................ 46

SchoolMessenger K12 Social ................................................................................................................... 48

SchoolMessenger Passport ..................................................................................................................... 50

SchoolMessenger SecureFile .................................................................................................................. 52

TAB 9 – REQUIRED DOCUMENTS ........................................................................................................ 55

Clean Air and Water Act / Debarment Notice ........................................................................................ 56

Contractor Requirements ....................................................................................................................... 57

Antitrust Certification Statements .......................................................................................................... 58

FEMA Standard Terms and Conditions Addendum for Contracts and Grants ........................................ 59

Required Clauses for Federal Assistance by FTA .................................................................................... 60

State Notice Addendum .......................................................................................................................... 64

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1 | P a g e

COVER LETTER November 1, 2016

Region 14 Education Service Center 1850 Highway 351 Abilene, Texas 79601

Dear Review Committee:

We appreciate the opportunity to partner with Region 14 Education Service Center on the Safe E-Mail and Storage

Accounts project. To meet the needs of your participating entities, we are proposing our email filtering and

monitoring solution, SchoolMessenger SafeMail. We are confident that this solution will provide valuable services

that will promote student safety and your district’s compliance with student internet safety laws.

At West Interactive Services Corporation, our goal with SchoolMessenger solutions has always been to ensure

educators are able to quickly and easily connect with their communities in many languages and on any device. We

are focused on delivering innovative technology supported by an award-winning service and support team. Our

platforms, features, and functions have continued to evolve and set the standard for the industry. Similarly, our

commitment to being highly responsive and proactive in supporting our customers has pushed the overall market

forward.

It’s important to know that the company you trust for communications solutions is experienced and well-placed

to deliver. As evidence of our qualifications, note that we provide SafeMail services to over 100 districts across

the country. The solution we’re proposing here directly integrates into your Office 365 or Google Apps for

Education platform and offers your District a powerful way to:

• Facilitate legal compliance with child internet safety laws CIPA and COPPA beyond the tools offered by

Office 365 / Google Apps for Education.

• Filter content that may be harmful for your students.

• Identify potentially risky or unsafe situations, and help recognize and prevent bullying, suicide, and illegal

activities with our preventative technology.

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2 | P a g e

Our company is committed to the success of schools and school districts. We value our clients as partners in our

effort to foster the connection between the school and the home, and ultimately to support the success and safety

of students. We look forward to carrying this vision forward and serving your constituent organizations.

Sincerely,

Nate Brogan

Senior Vice President

West Interactive Services Corporation

100 Enterprise Way, Suite 300-A

Scotts Valley, CA 95066

E: [email protected]

T: 1-888-527-5225 ext. 201

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3 | P a g e

TAB 1 – SIGNATURE FORM

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Tab1–MasterAgreementGeneralTermsandConditions

¨ CustomerSupportØ Thevendorshallprovidetimelyandaccuratetechnicaladviceandsalessupport.The

vendorshallrespondtosuchrequestswithinone(1)workingdayafterreceiptoftherequest.

¨ AssignmentofContract

Ø NoassignmentofcontractmaybemadewithoutthepriorwrittenapprovalofRegion14ESC.AwardedvendorisrequiredtonotifyRegion14ESCwhenanymaterialchangeinoperationismade.

¨ Disclosures

Ø Respondentaffirmsthathe/shehasnotgiven,offeredtogive,norintendstogiveatanytimehereafteranyeconomicopportunity,futureemployment,gift,loan,gratuity,specialdiscount,trip,favororservicetoapublicservantinconnectionwiththiscontract.

Ø Therespondentaffirmsthat,tothebestofhis/herknowledge,theofferhasbeenarrivedatindependently,andissubmittedwithoutcollusionwithanyonetoobtaininformationorgainanyfavoritismthatwouldinanywaylimitcompetitionorgiveanunfairadvantageoverothervendorsintheawardofthiscontract.

¨ RenewalofContract

Ø Unlessotherwisestated,allcontractsareforaperiodofthree(3)yearswithanoptiontorenewannuallyforanadditionaltwo(2)yearsifagreedtobyRegion14ESCandthevendor.

¨ FundingOutClause

Ø Any/allcontractsexceedingone(1)yearshallincludeastandard“fundingout”clause.Acontractfortheacquisition,includinglease,ofrealorpersonalpropertyisacommitmentoftheentity’scurrentrevenueonly,providedthecontractcontainseitherorbothofthefollowingprovisions:

Ø Retainstotheentitythecontinuingrighttoterminatethecontractattheexpirationofeachbudgetperiodduringthetermofthecontractandisconditionedonabesteffortsattemptbytheentitytoobtainappropriatefundsforpaymentofthecontract.

¨ Shipments(ifapplicable)

Ø Theawardedvendorshallshiporderedproductswithinseven(7)workingdaysforgoodsavailableandwithinfour(4)tosix(6)weeksforspecialtyitemsafterthereceiptoftheorderunlessmodified.Ifaproductcannotbeshippedwithinthattime,theawardedvendorshallnotifytheentityplacingtheorderastowhytheproducthasnotshippedandshallprovideanestimatedshippingdate.Atthispointtheparticipatingentitymaycanceltheorderifestimatedshippingtimeisnotacceptable.

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¨ TaxExemptStatusØ Sincethisisanationalcontract,knowingthetaxlawsineachstateisthesoleresponsibility

ofthevendor.

¨ PaymentsØ Theentityusingthecontractwillmakepaymentsdirectlytotheawardedvendorortheir

affiliates(distributors/businesspartners/resellers)aslongaswrittenrequestandapprovalbyNCPAisprovidedtotheawardedvendor.

¨ Addingauthorizeddistributors/dealers

Ø Awardedvendorsmaysubmitalistofdistributors/partners/resellerstosellundertheircontractthroughoutthelifeofthecontract.VendormustreceivewrittenapprovalfromNCPAbeforesuchdistributors/partners/resellersconsideredauthorized.

Ø Purchaseordersandpaymentcanonlybemadetoawardedvendorordistributors/businesspartners/resellerspreviouslyapprovedbyNCPA.

Ø Pricingprovidedtomembersbyaddeddistributorsordealersmustalsobelessthanorequaltothepricingofferedbytheawardedcontractholder.

Ø Alldistributors/partners/resellersarerequiredtoabidebytheTermsandConditionsofthevendor'sagreementwithNCPA.

¨ Pricing

Ø AllpricingsubmittedtoshallincludetheadministrativefeetoberemittedtoNCPAbytheawardedvendor.Itistheawardedvendor’sresponsibilitytokeepallpricinguptodateandonfilewithNCPA.

Ø Alldeliveriesshallbefreightprepaid,F.O.B.destinationandshallbeincludedinallpricingofferedunlessotherwiseclearlystatedinwriting

¨ WarrantyØ Proposalsshouldaddresseachofthefollowing:

§ Applicablewarrantyand/orguaranteesofequipmentandinstallationsincludinganyconditionsandresponsetimeforrepairand/orreplacementofanycomponentsduringthewarrantyperiod.

§ Availabilityofreplacementparts§ Lifeexpectancyofequipmentundernormaluse§ Detailedinformationastoproposedreturnpolicyonallequipment

¨ Indemnity

Ø Theawardedvendorshallprotect,indemnify,andholdharmlessRegion14ESCanditsparticipants,administrators,employeesandagentsagainstallclaims,damages,lossesandexpensesarisingoutoforresultingfromtheactionsofthevendor,vendoremployeesorvendorsubcontractorsinthepreparationofthesolicitationandthelaterexecutionofthecontract.

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¨ FranchiseTaxØ Therespondentherebycertifiesthathe/sheisnotcurrentlydelinquentinthepaymentof

anyfranchisetaxes.

¨ SupplementalAgreementsØ Theentityparticipatinginthiscontractandawardedvendormayenterintoaseparate

supplementalagreementtofurtherdefinethelevelofservicerequirementsoverandabovetheminimumdefinedinthiscontracti.e.invoicerequirements,orderingrequirements,specializeddelivery,etc.Anysupplementalagreementdevelopedasaresultofthiscontractisexclusivelybetweentheparticipatingentityandawardedvendor.

¨ CertificatesofInsurance

Ø CertificatesofinsuranceshallbedeliveredtothePublicAgencypriortocommencementofwork.Theinsurancecompanyshallbelicensedintheapplicablestateinwhichworkisbeingconducted.Theawardedvendorshallgivetheparticipatingentityaminimumoften(10)daysnoticepriortoanymodificationsorcancellationofpolicies.Theawardedvendorshallrequireallsubcontractorsperforminganyworktomaintaincoverageasspecified.

¨ LegalObligationsØ ItistheRespondent’sresponsibilitytobeawareofandcomplywithalllocal,state,and

federallawsgoverningthesaleofproducts/servicesidentifiedinthisRFPandanyawardedcontractandshallcomplywithallwhilefulfillingtheRFP.Applicablelawsandregulationmustbefollowedevenifnotspecificallyidentifiedherein.

¨ Protest

Ø Aprotestofanawardorproposedawardmustbefiledinwritingwithinten(10)daysfromthedateoftheofficialawardnotificationandmustbereceivedby5:00pmCST.NoprotestshalllieforaclaimthattheselectedVendorisnotaresponsibleBidder.ProtestsshallbefiledwithRegion14ESCandshallincludethefollowing:

§ Name,addressandtelephonenumberofprotester§ Originalsignatureofprotesteroritsrepresentative§ IdentificationofthesolicitationbyRFPnumber§ Detailedstatementoflegalandfactualgroundsincludingcopiesofrelevant

documentsandtheformofreliefrequestedØ Anyprotestreviewandactionshallbeconsideredfinalwithnofurtherformalitiesbeing

considered.

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¨ ForceMajeure

Ø IfbyreasonofForceMajeure,eitherpartyheretoshallberenderedunablewhollyorinparttocarryoutitsobligationsunderthisAgreementthensuchpartyshallgivenoticeandfullparticularsofForceMajeureinwritingtotheotherpartywithinareasonabletimeafteroccurrenceoftheeventorcausereliedupon,andtheobligationofthepartygivingsuchnotice,sofarasitisaffectedbysuchForceMajeure,shallbesuspendedduringthecontinuanceoftheinabilitythenclaimed,exceptashereinafterprovided,butfornolongerperiod,andsuchpartyshallendeavortoremoveorovercomesuchinabilitywithallreasonabledispatch.

Ø ThetermForceMajeureasemployedherein,shallmeanactsofGod,strikes,lockouts,orotherindustrialdisturbances,actofpublicenemy,ordersofanykindofgovernmentoftheUnitedStatesoranycivilormilitaryauthority;insurrections;riots;epidemics;landslides;lighting;earthquake;fires;hurricanes;storms;floods;washouts;droughts;arrests;restraintofgovernmentandpeople;civildisturbances;explosions,breakageoraccidentstomachinery,pipelinesorcanals,orothercausesnotreasonablywithinthecontrolofthepartyclaimingsuchinability.Itisunderstoodandagreedthatthesettlementofstrikesandlockoutsshallbeentirelywithinthediscretionofthepartyhavingthedifficulty,andthattheaboverequirementthatanyForceMajeureshallberemediedwithallreasonabledispatchshallnotrequirethesettlementofstrikesandlockoutsbyaccedingtothedemandsoftheopposingpartyorpartieswhensuchsettlementisunfavorableinthejudgmentofthepartyhavingthedifficulty

¨ PrevailingWage

Ø ItshallbetheresponsibilityoftheVendortocomply,whenapplicable,withtheprevailingwagelegislationineffectinthejurisdictionofthepurchaser.ItshallfurtherbetheresponsibilityoftheVendortomonitortheprevailingwageratesasestablishedbytheappropriatedepartmentoflaborforanyincreaseinratesduringthetermofthiscontractandadjustwageratesaccordingly.

¨ Miscellaneous

Ø Eitherpartymaycancelthiscontractinwholeorinpartbyprovidingwrittennotice.Thecancellationwilltakeeffect30businessdaysaftertheotherpartyreceivesthenoticeofcancellation.Afterthe30thbusinessdayallworkwillceasefollowingcompletionoffinalpurchaseorder.

¨ OpenRecordsPolicyØ BecauseRegion14ESCisagovernmentalentityresponsessubmittedaresubjecttorelease

aspublicinformationaftercontractsareexecuted.Ifavendorbelievesthatitsresponse,orpartsofitsresponse,maybeexemptedfromdisclosure,thevendormustspecifypage-by-pageandline-by-linethepartsoftheresponse,whichitbelieves,areexempt.Inaddition,therespondentmustspecifywhichexception(s)areapplicableandprovidedetailedreasonstosubstantiatetheexception(s).

Ø ThedeterminationofwhetherinformationisconfidentialandnotsubjecttodisclosureisthedutyoftheOfficeofAttorneyGeneral(OAG).Region14ESCmustprovidetheOAG

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sufficientinformationtorenderanopinionandtherefore,vagueandgeneralclaimstoconfidentialitybytherespondentarenotacceptable.Region14ESCmustcomplywiththeopinionsoftheOAG.Region14ESCassumesnoresponsibilityforassertinglegalargumentsonbehalfofanyvendor.Respondentareadvisedtoconsultwiththeirlegalcounselconcerningdisclosureissuesresultingfromthisprocurementprocessandtotakeprecautionstosafeguardtradesecretsandotherproprietaryinformation.

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ProcessRegion14ESCwillevaluateproposalsinaccordancewith,andsubjectto,therelevantstatutes,ordinances,rules,andregulationsthatgovernitsprocurementpractices.NCPAwillassistRegion14ESCinevaluatingproposals.Award(s)willbemadetotheprospectivevendorwhoseresponseisdeterminedtobethemostadvantageoustoRegion14ESC,NCPA,anditsparticipatingagencies.Toqualifyforevaluation,responsemusthavebeensubmittedontime,andsatisfyallmandatoryrequirementsidentifiedinthisdocument.

¨ ContractAdministrationØ ThecontractwillbeadministeredbyRegion14ESC.TheNationalProgramwillbe

administeredbyNCPAonbehalfofRegion14ESC.¨ ContractTerm

Ø Thecontracttermwillbeforthree(3)yearstartingfromthedateoftheaward.Thecontractmayberenewedforuptotwo(2)additionalone-yearterms.

¨ ContractWaiverØ Anywaiverofanyprovisionofthiscontractshallbeinwritingandshallbesignedbythe

dulyauthorizedagentofRegion14ESC.Thewaiverbyeitherpartyofanytermorconditionofthiscontractshallnotbedeemedtoconstitutewaiverthereofnorawaiverofanyfurtheroradditionalrightthatsuchpartymayholdunderthiscontract.

¨ ProductsandServicesadditionsØ ProductsandServicesmaybeaddedtotheresultingcontractduringthetermofthe

contractbywrittenamendment,totheextentthatthoseproductsandservicesarewithinthescopeofthisRFP.

¨ CompetitiveRangeØ ItmaybenecessaryforRegion14ESCtoestablishacompetitiverange.Responsesnotin

thecompetitiverangeareunacceptableanddonotreceivefurtherawardconsideration.¨ DeviationsandExceptions

Ø Deviationsorexceptionsstipulatedinresponsemayresultindisqualification.ItistheintentofRegion14ESCtoawardavendor’scompletelineofproductsand/orservices,whenpossible.

¨ EstimatedQuantitiesØ TheestimateddollarvolumeofProductsandServicespurchasedundertheproposed

MasterAgreementis$1-$3milliondollarsannually.ThisestimateisbasedontheanticipatedvolumeofRegion14ESCandcurrentsaleswithintheNCPAprogram.Thereisnoguaranteeorcommitmentofanykindregardingusageofanycontractsresultingfromthissolicitation

¨ EvaluationØ Region14ESCwillreviewandevaluateallresponsesinaccordancewith,andsubjectto,

therelevantstatutes,ordinances,rulesandregulationsthatgovernitsprocurementpractices.NCPAwillassisttheleadagencyinevaluatingproposals.Recommendationsforcontractawardswillbebasedonmultiplefactors,eachfactorbeingassignedapointvaluebasedonitsimportance.

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¨ FormationofContractØ AresponsetothissolicitationisanoffertocontractwithRegion14ESCbaseduponthe

terms,conditions,scopeofwork,andspecificationscontainedinthisrequest.AsolicitationdoesnotbecomeacontractuntilitisacceptedbyRegion14ESC.TheprospectivevendormustsubmitasignedSignatureFormwiththeresponsethus,eliminatingtheneedforaformalsigningprocess.

¨ NCPAAdministrativeAgreementØ ThevendorwillberequiredtoenterandexecutetheNationalCooperativePurchasing

AllianceAdministrationAgreementwithNCPAuponawardwithRegion14ESC.Theagreementestablishestherequirementsofthevendorwithrespecttoanationwidecontracteffort.

¨ Clarifications/Discussions

Ø Region14ESCmayrequestadditionalinformationorclarificationfromanyoftherespondentsafterreviewoftheproposalsreceivedforthesolepurposeofeliminationminorirregularities,informalities,orapparentclericalmistakesintheproposal.Clarificationdoesnotgiverespondentanopportunitytoreviseormodifyitsproposal,excepttotheextentthatcorrectionofapparentclericalmistakesresultsinarevision.Aftertheinitialreceiptofproposals,Region14ESCreservestherighttoconductdiscussionswiththoserespondent’swhoseproposalsaredeterminedtobereasonablysusceptibleofbeingselectedforaward.DiscussionsoccurwhenoralorwrittencommunicationsbetweenRegion14ESCandrespondent’sareconductedforthepurposeclarificationsinvolvinginformationessentialfordeterminingtheacceptabilityofaproposalorthatprovidesrespondentanopportunitytoreviseormodifyitsproposal.Region14ESCwillnotassistrespondentbringitsproposaluptothelevelofotherproposalsthroughdiscussions.Region14ESCwillnotindicatetorespondentacostorpricethatitmustmeettoneitherobtainfurtherconsiderationnorwillitprovideanyinformationaboutotherrespondents’proposalsorprices.

¨ MultipleAwards

Ø MultipleContractsmaybeawardedasaresultofthesolicitation.MultipleAwardswillensurethatanyensuingcontractsfulfillcurrentandfuturerequirementsofthediverseandlargenumberofparticipatingpublicagencies.

¨ PastPerformanceØ Pastperformanceisrelevantinformationregardingavendor’sactionsunderpreviously

awardedcontracts;includingtheadministrativeaspectsofperformance;thevendor’shistoryofreasonableandcooperativebehaviorandcommitmenttocustomersatisfaction;andgenerally,thevendor’sbusinesslikeconcernfortheinterestsofthecustomer.

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EvaluationCriteria

¨ Pricing(40points)Ø ElectronicPriceLists

§ Products,Services,Warranties,etc.pricelist§ Priceslistedwillbeusedtoestablishboththeextentofavendor’sproductlines,

services,warranties,etc.availablefromaparticularbidderandthepricingperitem.

¨ AbilitytoProvideandPerformtheRequiredServicesfortheContract(25points)Ø ProductDeliverywithinparticipatingentitiesspecifiedparametersØ Numberoflineitemsdeliveredcompletewithinthenormaldeliverytimeasapercentage

oflineitemsordered.Ø Vendor’sabilitytoperformtowardsaboverequirementsanddesiredspecifications.Ø Quantityoflineitemsavailablethatarecommonlypurchasedbytheentity.Ø Qualityoflineitemsavailablecomparedtonormalparticipatingentitystandards.

¨ References(15points)

Ø Aminimumoften(10)customerreferencesforproductand/orservicesofsimilarscopedatingwithinpast3years

¨ TechnologyforSupportingtheProgram(10points)Ø Electronicon-linecatalog,orderentryusebyandsuitabilityfortheentity’sneedsØ Qualityofvendor’son-lineresourcesforNCPAmembers.Ø Specificationsandfeaturesofferedbyrespondent’sproductsand/orservices

¨ ValueAddedServicesDescription,Productsand/orServices(10points)

Ø MarketingandTrainingØ CustomerService

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Signature Form

The undersigned hereby proposes and agrees to furnish goods andjor services in strict compliance with

the terms, specifications and conditions at the prices proposed within response unless noted in writing. The undersigned further certifies that hejshe is an officer of the company and has authority to negotiate and bind the company named below and has not prepared this bid in collusion with any other Respondent and that the contents of this proposal as to prices, terms or conditions of said bid have not been communicated by the undersigned nor by any employee or agent to any person engaged in this type

of business prior to the official opening of this proposal.

Prices are guaranteed: 120 days

Company name West Interactive Services Corporation

Address 100 Enterprise Way, Suite 300-A

City /State/Zip Scotts Valley /CA/95066

Telephone No. 888-527-5225 ext. 201

Fax No. 800-360-7732

Email address [email protected]

Printed name Nate Brogan

Position with company Senior Vice President

Authorized signature

I I I I I I I I I I I I I I I I I I I

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TAB 2 – NCPA ADMINISTRATION

AGREEMENT

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Tab2–NCPAAdministrationAgreementThisAdministrationAgreementismadeasof__________________________________,byandbetweenNational

CooperativePurchasingAlliance(“NCPA”)and____________________________________(“Vendor”).

Recitals

WHEREAS,Region14ESChasenteredintoacertainMasterAgreementdated_______________________,referencedasContractNumber_______________________,byandbetweenRegion14ESCandVendor,asmaybeamendedfromtimetotimeinaccordancewiththetermsthereof(the“MasterAgreement”),forthepurchaseofSafeE-mailandStorageAccounts;

WHEREAS,saidMasterAgreementprovidesthatanystate,city,specialdistrict,localgovernment,schooldistrict,privateK-12school,technicalorvocationalschool,highereducationinstitution,othergovernmentagencyornonprofitorganization(hereinafterreferredtoas“publicagency”orcollectively,“publicagencies”)maypurchaseproductsandservicesatthepricesindicatedintheMasterAgreement;

WHEREAS,NCPAhastheadministrativeandlegalcapacitytoadministerpurchasesundertheMasterAgreementtopublicagencies;

WHEREAS,NCPAservesastheadministrativeagentforRegion14ESCinconnectionwithothermasteragreementsofferedbyNCPA

WHEREAS,Region14ESCdesiresNCPAtoproceedwithadministrationoftheMasterAgreement;

WHEREAS,NCPAandVendordesiretoenterintothisAgreementtomakeavailabletheMasterAgreementtopublicagenciesonanationalbasis;

NOW,THEREFORE,inconsiderationofthepaymentstobemadehereunderandthemutualcovenantscontainedinthisAgreement,NCPAandVendorherebyagreeasfollows:

¨ GeneralTermsandConditionsØ TheMasterAgreement,attachedheretoasTab1andincorporatedhereinbyreferenceas

thoughfullysetforthherein,andthetermsandconditionscontainedthereinshallapplytothisAgreementexceptasexpresslychangedormodifiedbythisAgreement.

Ø NCPAshallbeaffordedalloftherights,privilegesandindemnificationsaffordedtoRegion14ESCundertheMasterAgreement,andsuchrights,privilegesandindemnificationsshallaccrueandapplywithequaleffecttoNCPAunderthisAgreementincluding,butnotlimitedto,theVendor’sobligationtoprovideappropriateinsuranceandcertainindemnificationstoRegion14ESC.

Ø Vendorshallperformallduties,responsibilitiesandobligationsrequiredundertheMasterAgreementinthetimeandmannerspecifiedbytheMasterAgreement.

Ø NCPAshallperformallofitsduties,responsibilities,andobligationsasadministratorofpurchasesundertheMasterAgreementassetforthherein,andVendoracknowledgesthatNCPAshallactinthecapacityofadministratorofpurchasesundertheMasterAgreement.

Ø WithrespecttoanypurchasesmadebyRegion14ESCoranyPublicAgencypursuanttotheMasterAgreement,NCPA(a)shallnotbeconstruedasadealer,re-marketer,representative,partner,oragentofanytypeofVendor,Region14ESC,orsuchPublicAgency,(b)shallnotbeobligated,liableorresponsible(i)foranyordersmadebyRegion

West Interactive Services CorporationNovember 14, 2016

November 14, 201601-69

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14ESC,anyPublicAgencyoranyemployeeofRegion14ESCorPublicAgencyundertheMasterAgreement,or(ii)foranypaymentsrequiredtobemadewithrespecttosuchorder,and(c)shallnotbeobligated,liableorresponsibleforanyfailurebythePublicAgencyto(i)complywithproceduresorrequirementsofapplicablelaw,or(ii)obtainthedueauthorizationandapprovalnecessarytopurchaseundertheMasterAgreement.NCPAmakesnorepresentationsorguarantieswithrespecttoanyminimumpurchasesrequiredtobemadebyRegion14ESC,anyPublicAgency,oranyemployeeofRegion14ESCorPublicAgencyunderthisAgreementortheMasterAgreement.

Ø ThePublicAgencyparticipatingintheNCPAcontractandVendormayenterintoaseparatesupplementalagreementtofurtherdefinethelevelofservicerequirementsoverandabovetheminimumdefinedinthiscontracti.e.invoicerequirements,orderingrequirements,specializeddelivery,etc.AnysupplementalagreementdevelopedasaresultofthiscontractisexclusivelybetweenthePublicAgencyandVendor.NCPA,itsagents,membersandemployeesshallnotbemadepartytoanyclaimforbreachofsuchagreement.

¨ TermofAgreementØ ThisAgreementshallbeineffectsolongastheMasterAgreementremainsineffect,

provided,however,thattheobligationtopayallamountsowedbyVendortoNCPAthroughtheterminationofthisAgreementandallindemnificationsaffordedbyVendortoNCPAshallsurvivethetermofthisAgreement.

¨ FeesandReportingØ TheawardedvendorshallelectronicallyprovideNCPAwithadetailedmonthlyor

quarterlyreportshowingthedollarvolumeofallsalesunderthecontractforthepreviousmonthorquarter.Reportsshallbesentviae-mailtoNCPAofficesatreporting@ncpa.us.Reportsaredueonthefifteenth(15th)dayafterthecloseofthepreviousmonthorquarter.Itistheresponsibilityoftheawardedvendortocollectandcompileallsalesunderthecontractfromparticipatingmembersandsubmitone(1)report.Thereportshallincludeatleastthefollowinginformationaslistedintheexamplebelow:

EntityName ZipCode State POorJob# SaleAmount

Total________________

Ø EachquarterNCPAwillinvoicethevendorbasedonthetotalofsaleamount(s)reported.FromtheinvoicethevendorshallpaytoNCPAanadministrativefeebaseduponthetieredfeeschedulebelow.Vendor’sannualsalesshallbemeasuredonacalendaryearbasis.DeadlinefortermofpaymentwillbeincludedintheinvoiceNCPAprovides.

AnnualSalesThroughContract AdministrativeFee

0-$30,000,000 2%

$30,000,001-$50,000,000 1.5%

$50,000,001+ 1%

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West’s Proposed Exceptions West proposes the following exceptions.

Tab 1 – Master Agreement General Terms and Conditions

Indemnity

Strike: The awarded vendor shall protect, indemnify, and hold harmless Region 14 ESC and its participants,

administrators, employees and agents against all claims, damages, losses and expenses arising out of or

resulting from the actions of the vendor, vendor employees or vendor subcontractors in the preparation

of the solicitation and the later execution of the contract.

Substitute:

General Indemnity. Client shall indemnify, defend and hold Provider, its Affiliates and their officers,

directors, employees and agents harmless from and against any and all third party claims of loss, damages,

liability, costs, and expenses (including reasonable attorneys’ fees and expenses) arising out of or resulting

from: (a) a breach by Client of any term of this Agreement or an Order; (b) the Client Systems and

Materials; (c) a claim relating to any defect in any product or service offered by Client, its Affiliates or any

of their agents or customers ; or (d) all liabilities, demands, damages, expenses, or losses arising out of or

resulting from any usage of the Licensed Materials. Provider shall indemnify, defend and hold Client, its

Affiliates and their officers, directors, employees and agents harmless from and against any and all third

party claims of loss, damages, liability, costs, and expenses (including reasonable attorneys’ fees and

expenses) arising out of or resulting from a breach by Provider of any term of this Agreement or an Order.

Nothing herein shall require the Provider to indemnify the Client for any claim or any portion of any claim

that arises from the Client’s reckless, wanton, wrongful, or otherwise negligent acts of the Client.

Provider Intellectual Property Indemnity. Provider will have the obligation and right at the entire expense

of Provider to defend any claim, suit or proceeding brought against Client its Affiliates or their officers,

directors, employees or agents so far as it is based on a third party claim that the Services supplied by

Provider infringe a United States copyright or a United States patent issued as of the effective date of the

applicable Order, provided that Provider will have no indemnity obligation or other liability hereunder

arising from: (1) Client’s willful, reckless, wanton, wrongful, or otherwise negligent acts; (2) breach of the

Agreement or an Order or alteration of the Services as provided by Provider; (3) the Client Systems and

Materials or Services that are based upon the Client Systems and Materials, or information, design,

specifications, directions, instruction, software, data, or material not furnished by Provider; (4)

combination of the Services with the Client Systems and Materials or any materials, products or services

not provided by Provider; or any (5) third party products or services. Notwithstanding the foregoing, in

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order to be indemnified to the extent stated, the Client must operate the Licensed Materials within the

instructions and technical limits provided or approved by the Provider. If such a claim is or is likely to be

made, Provider will, at its own expense and sole discretion, exercise one or the following remedies: (1)

obtain for Client the right to continue to use, the Services consistent with this Agreement; (2) modify the

Services so they are non-infringing and in compliance with this Agreement; (3) terminate the applicable

Services without liability for such termination other than the ongoing indemnity obligation hereunder.

The foregoing states the entire obligation of Provider and its suppliers, and the exclusive remedy of Client,

with respect to infringement of proprietary rights.

Indemnification Procedure. The party claiming indemnification shall: (a) provide prompt written notice to

the indemnifying party of any claim in respect of which the indemnity may apply; (b) relinquish control of

the defense of the claim to the indemnifying party; and (c) provide the indemnifying party with all

assistance reasonably requested in defense of the claim. The indemnifying party shall be entitled to settle

any claim without the written consent of the indemnified party so long as such settlement only involves

the payment of money by the indemnifying party and in no way affects any rights of the indemnified party.

The indemnities set forth herein shall not apply to the willfulness on the part of the indemnified party or

negligence of the indemnified party.

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TAB 3 – VENDOR QUESTIONNAIRE

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Tab3–VendorQuestionnairePleaseprovideresponsestothefollowingquestionsthataddressyourcompany’soperations,organization,structure,andprocessesforprovidingproductsandservices.

¨ StatesCoveredØ Biddermustindicateanyandallstateswhereproductsandservicescanbeoffered.Ø Pleaseindicatethepriceco-efficientforeachstateifitvaries.

50States&DistrictofColumbia(Selectingthisboxisequaltocheckingallboxesbelow)

Alabama Maryland SouthCarolina

Alaska Massachusetts SouthDakota

Arizona Michigan Tennessee

Arkansas Minnesota Texas

California Mississippi Utah

Colorado Missouri Vermont

Connecticut Montana Virginia

Delaware

DistrictofColumbia

Nebraska

Nevada

Washington

WestVirginia

Florida NewHampshire Wisconsin

Georgia NewJersey Wyoming

Hawaii NewMexico

Idaho NewYork

Illinois NorthCarolina

Indiana NorthDakota

Iowa Ohio

Kansas Oklahoma

Kentucky Oregon

Louisiana Pennsylvania

Maine RhodeIsland

X

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AllUSTerritoriesandOutlyingAreas(Selectingthisboxisequaltocheckingallboxesbelow)

¨ MinorityandWomenBusinessEnterprise(MWBE)and(HUB)ParticipationØ ItisthepolicyofsomeentitiesparticipatinginNCPAtoinvolveminorityandwomen

businessenterprises(MWBE)andhistoricallyunderutilizedbusinesses(HUB)inthepurchaseofgoodsandservices.RespondentsshallindicatebelowwhetherornottheyareanM/WBEorHUBcertified.

§ Minority/WomenBusinessEnterprise• RespondentCertifiesthatthisfirmisaM/WBE

§ HistoricallyUnderutilizedBusiness• RespondentCertifiesthatthisfirmisaHUB

¨ ResidencyØ RespondingCompany’sprincipalplaceofbusinessisinthecityof_______________________,

Stateof__________¨ FelonyConvictionNotice

Ø PleaseCheckApplicableBox;Apublicallyheldcorporation;therefore,thisreportingrequirementisnotapplicable.Isnotownedoroperatedbyanyonewhohasbeenconvictedofafelony.Isownedoroperatedbythefollowingindividual(s)whohas/havebeenconvictedof

afelonyØ Ifthe3rdboxischecked,adetailedexplanationofthenamesandconvictionsmustbe

attached.¨ DistributionChannel

Ø Whichbestdescribesyourcompany’spositioninthedistributionchannel:ManufacturerDirect Certifiededucation/governmentresellerAuthorizedDistributor ManufacturermarketingthroughresellerValue-addedreseller Other:______________________________________

¨ ProcessingInformationØ Providecompanycontactinformationforthefollowing:

§ SalesReports/AccountsPayableContactPerson:_____________________________________________________________________Title:_________________________________________________________________________________Company:____________________________________________________________________________Address:_____________________________________________________________________________City:____________________________State:________________________Zip:______________Phone:_________________________________Email:____________________________________

AmericanSomoa NorthernMarinaIslands

FederatedStatesofMicronesia PuertoRico

Guam U.S.VirginIslands

MidwayIslands

X

Scotts ValleyCalifornia

X

X

James MillerSenior Manager, Credit and Collection

West Corporation11808 Miracle Hills Drive

Omaha NE 68154402-516-7337 [email protected]

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§ PurchaseOrdersContactPerson:_____________________________________________________________________Title:_________________________________________________________________________________Company:____________________________________________________________________________Address:_____________________________________________________________________________City:____________________________State:________________________Zip:______________Phone:_________________________________Email:____________________________________

§ SalesandMarketingContactPerson:_____________________________________________________________________Title:_________________________________________________________________________________Company:____________________________________________________________________________Address:_____________________________________________________________________________City:____________________________State:________________________Zip:______________Phone:_________________________________Email:____________________________________

¨ PricingInformationØ Inadditiontothecurrenttypicalunitpricingfurnishedherein,theVendoragreestooffer

allfutureproductintroductionsatpricesthatareproportionatetoContractPricing.§ Ifanswerisno,attachastatementdetailinghowpricingforNCPAparticipants

wouldbecalculatedforfutureproductintroductions.Yes No

Ø PricingsubmittedincludestherequiredNCPAadministrativefee.TheNCPAfeeiscalculatedbasedontheinvoicepricetothecustomer.

Yes NoØ Vendorwillprovideadditionaldiscountsforpurchaseofaguaranteedquantity.

Yes No

¨ CooperativesØ Listanyothercooperativeorstatecontractscurrentlyheldorintheprocessofsecuring.

Cooperative/StateAgency DiscountOffered

Expires AnnualSalesVolume

Joyce WhitbyNational Vice President Sales

West Interactive Services Corporation100 Enterprise Way

Scotts Valley CA 950661-888-527-5225 ext. 260 [email protected]

Joyce WhitbyNational Vice President Sales

West Interactive Services Corporation100 Enterprise Way

Scotts Valley CA 950661-888-527-5225 ext. 260 [email protected]

X

X

X

West's Education Group has extensive experience with various cooperative organizations for other product offerings than the one contemplated under this proposal. Additional information on cooperative relationships by product is available upon request.

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TAB 4 – VENDOR PROFILE

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Company’s official registered name.

West Interactive Services Corporation

Brief history of your company, including the year it was established.

SchoolMessenger products from West Corporation’s Education group are education’s trusted

communications solutions. More than 63,000 schools and other educational institutions

across North America depend on SchoolMessenger products and services.

From its start with notification services in 1999, the SchoolMessenger family of products has

grown to meet the community engagement needs of school communications and technology

professionals. SchoolMessenger products let schools engage with their staff, teachers,

parents, and students in multiple languages and on any device.

SchoolMessenger products and services are selected in rigorous reviews by some of the

largest school districts and school boards across North America. For example:

• The award-winning SchoolMessenger Communicate notification service is used by

more K-12 schools than any other

• SchoolMessenger Presence, the most flexible website content management system in

K-12 education, is relied upon by more than 4,500 schools

• SchoolMessenger CustomApp, for creating unique school mobile apps, is a key part of

the communications efforts of hundreds of top K-12 districts

SchoolMessenger products run on the largest K-12 communications network in the world.

Thanks to patented technology and rock-solid infrastructure, those products successfully

deliver more than one billion notifications per year and effortlessly handle the most complex

voice, text, email, mobile app, social media, and website communications.

We are also a signatory to the Student Privacy Pledge and adhere to

its twelve stringent standards as part of a complete commitment to

protecting student data.

SchoolMessenger’s product family is part of West Corporation

(NASDAQ:WSTC). For 30 years, West has provided reliable, high-quality

voice and data services. West serves clients in a variety of industries

including telecommunications, public safety, technology, healthcare,

financial services, and retail. West operates worldwide, in the United States, Canada, and

many other countries.

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Company’s Dun & Bradstreet (D&B) number.

14-635-3235

Company’s organizational chart of those individuals that would be involved in the contract.

Developed over numerous implementations, the close working relationships between our

account team will ensure a smooth deployment of your district’s project. See following page

for an organizational chart of the account team assigned to your project.

Nate Brogan,Senior Vice President

District’s Executive Sponsor

Kris Laseter,Vice President, Customer

OperationsDistrict’s Executive Sponsor

Sabrina Pierce,Director of Customer

Engagement,District’s Project Manager

Account Manager for District

Palle Nielsen,Director of Support ServicesDistrict's Support Sponsor

Sean Tanos,Customer Support Manager,District’s Support Manager

Human Monitoring Team

Amy Spence, Training Services Manager,

District’s Training Lead

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Corporate office location.

• List the number of sales and services offices for states being bid in solicitation.

• List the names of key contacts at each with title, address, phone and e-mail address.

The Education group of West has five main office locations that serve our K-12 clients across

North America, as well as several smaller regional offices. Details follow:

WEST’S EDUCATION GROUP OFFICES

Corporate Office

100 Enterprise Way, Suite 300-A

Scotts Valley, CA 95066

1-888-527-5225

Sales & Support Office

1027 South Main Street, Suite 503

Joplin, MO 64801

1-888-527-5225

Sales & Support Office

9735 Landmark Parkway, Suite 100

St. Louis, MO 63127

1-888-527-5225

Sales & Support Office

175 Bloor Street East, South Tower, Suite 900

Toronto, ON M4W 3R8

1-888-527-5225

Sales & Support Office

200 Cochrane Drive, Suite 1

Markham, ON L3R 8E7

1-888-527-5225

Smaller Regional

Offices

Fort Worth, TX; Seattle, WA; Montgomery, AL; Sacramento,

CA; Chicago, IL; Kansas City, MO; Charlotte, NC; Columbus,

OH; Portland, OR

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The key contact at all locations for this contract is:

Define your standard terms of payment.

We can be flexible in working within payment term arrangements that work best for the

district. Most commonly, the annual amount is invoiced at the start of each annual term with

payment due net 30 of invoice.

Who is your competition in the marketplace?

The unique nature of student internet safety laws in the K-12 industry makes student email

monitoring a niche market. West and Gaggle are the two well-known players in this market.

More broadly, student email filtering services are numerous, with a few K-12-specific firms

such as Securly providing this functionality.

PRIMARY CONTACT & AUTHORIZED REPRESENTATIVE

Joyce Whitby, National Vice President Sales

100 Enterprise Way

Suite 300-A

Scotts Valley, CA 95066

1-888-527-5225 ext. 260 (desk)

631-834-0825 (mobile)

1-800-360-7732 (fax)

[email protected]

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What differentiates your company from competitors?

With the options available to school districts for student email filtering, West’s

SchoolMessenger SafeMail exclusively offers you the following:

• High quality referrals. Schools tell us that our flagged email referrals are more

accurate than our competitors’. SafeMail better helps identify potentially harmful

situations from a broader base of filtered emails—thanks to our extensive filtering list

of over 1000 words and phrases—and our Human Monitors who examine flagged

emails in context to prevent a high instance of false positives.

• Competitive price point. With professional setup, technical support, and extensive

training included, SafeMail provides your district with a complete filtering and

monitoring solution at an unbeatable price.

• Seamless Google Apps for Education/Office 365 Education integration. Leverage the

power of the email platforms offered by Google and Microsoft with the peace of mind

of filtering and monitoring through SafeMail.

• Diverse media filtering. SafeMail offers a wide selection of media filtering including

videos!

And, best of all, when your district chooses SafeMail, you benefit from our years of experience

and market leadership in the K-12 communications market. Below are some distinguishing

features:

• A passion for K-12 education. We work exclusively with the K-12 education market,

so we have a unique understanding of the needs of educators and administrators.

Unlike other providers who might serve various markets, you can depend on the

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SchoolMessenger team to understand your unique needs and support you all the

way.

• Lessons learned through experience. We are a leading provider of communication

solutions for the education market. SchoolMessenger solutions are counted on by

thousands of school districts, colleges, private schools and other institutions to keep

parents, staff and students informed in both emergency and non-emergency

situations. So, to ensure project success SchoolMessenger always operates under

some “lessons learned” from 17 years of implementing communications solutions

across North America.

• Award-winning support. 24/7/365 (North America-based) support

is always on hand to help. Our customers have long told us our team

goes above and beyond to solve problems. We're proud that our

commitment to service excellence was recently awarded top prize -

a Gold Stevie® award - at the American Business Awards.

These are just some of the hundreds of ways we’ve taken our products and

services and figured out how to do it better than any other provider.

Describe how your company will market this contract if awarded.

We have partnered with numerous consortia throughout the country, including regions as

large as 800,000 students (R10 Texas) and one representing 40% of the state of Washington

(PSESD). In all of these partnerships, we have found that a key characteristic of success is

working with the organization as a true partner.

To this end, we look forward to jointly participating in product demonstrations with potential

clients. This will include, but not be limited to: ensuring a clearly defined communication

framework between Region 14 Education Service Center and our team for product

demonstrations approach, making collateral and resources available at all times to your team,

regular product training, participation in Region 14 ESC events, and media outreach

coordination.

We also offer the following value-added services to help ensure that participating

organizations get the most out of their investment:

• Annual user sessions featuring customized on-site professional development

workshops at Region 14 facilities, to draw from our expertise at going beyond just

point and click training.

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• Ongoing webinar series, tailored to Region 14 Education Service Center component

districts.

• Media outreach services to help ensure that Region 14 Education Service Center and

component districts get positive press as a result of their investment and use.

Describe how you intend to introduce NCPA to your company.

As we have partnered with numerous consortia throughout the country, including regions as

large as 800,000 students (R10 Texas) and one representing 40% of the state of Washington

(PSESD), we already know that working with an organization such as Region 14 ESC requires

special consideration including the above-mentioned services and marketing initiatives. With

over 100 SafeMail client districts, and 5,000 K-12 clients across all of our products, we are

extremely familiar with the rigors of providing communications solutions that meet the

unique needs of educators. With our consortium experience, in-house legal counsel,

seasoned sales team, and the implementation and support teams that have made us a

household name in K-12 communication solutions, West’s Education group is well-prepared

to partner with Region 14 ESC and NCPA for student email filtering and monitoring solutions.

Describe your firm’s capabilities and functionality of your on-line catalog / ordering website.

West has extended best-in-nation RFP pricing, which includes:

• Unlimited service

• Professional setup and data integration

• Technical support

• Extensive on-site and remote training

• 5-year price commitment; no obligation to commit beyond year 1

For sales inquiries, please contact Joyce Whitby, National Vice President, Sales, at

[email protected] or 888-527-5225 ext. 260. See Tab 7 – Pricing (page 37) for our per

student fee for participating entities.

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Describe your company’s Customer Service Department (hours of operation, number of service centers,

etc.)

West’s Education group provides full support services through a toll-free 800 number, e-mail,

live chat and web-form for all users for all issue types at no additional cost.

We are a recognized leader in ongoing support and customer service. Our customer care

philosophy is based on friendliness, courtesy, and quick service. We go beyond traditional

support, and look for opportunities to ensure that end users are trained effectively and

prepared to communicate meaningfully with their community.

All Customer Service is:

• Supplied by the SchoolMessenger Customer Service Team (never subcontracted or

outsourced)

• North American based

• Designed for the unique needs of educators

And, with SchoolMessenger SafeMail, your district benefits from 24/7/365 human monitoring

of student emails, placing the burden on reviewing student emails in the hands of our trained

experts.

Green Initiatives

• As our business grows, we want to make sure we minimize our impact on the Earth’s climate.

We are taking every step we can to implement innovative and responsible environmental

practices throughout NCPA to reduce our carbon footprint, reduce waste, energy conservation,

ensure efficient computing and much more. To that effort we ask respondents to provide their

companies environmental policy and/or green initiative.

We strive to practice responsible environmental stewardship and are committed to

continually improving our business strategy and operating methods to reflect this.

Our practices include:

• Minimizing waste and implementing recycling initiatives

• Using environmentally friendly office products whenever possible

• Going paperless and printing in duplex when necessary

• Purchasing sustainable products that do the least damage to the environment and

encourage others to do the same when possible

• Promoting efficient use of non-renewable materials and resources

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• Holding online meetings when possible

• Encouraging the use of soft copy documents and sending them over email rather than

mail

• Making sustainability a part of our company culture

Vendor Certifications (if applicable)

• Provide a copy of all current licenses, registrations and certifications issued by federal, state and

local agencies, and any other licenses, registrations or certifications from any other

governmental entity with jurisdiction, allowing respondent to perform the covered services

including, but not limited to, licenses, registrations, or certifications. Certifications can include

M/WBE, HUB, and manufacturer certifications for sales and service.

West is authorized to do business in every state. Individual state licenses can be provided

upon demand.

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TAB 5 - PRODUCTS AND SERVICES /

SCOPE

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Introduction SchoolMessenger is the trusted platform for school community engagement. To accomplish our mission

of ensuring educators are able to quickly and easily connect with their communities in many languages

and on any device, we offer a robust set of communication solutions for your District’s unique needs.

In response to your Safe E-Mail and Storage Accounts RFP, we have prepared this proposal to showcase

our industry-leading communication solutions that we believe will meet your project’s immediate goals

and provide long-term value to Region 14 Education Service Center.

EXPERIENCE

Because today’s leading school districts know that effective communication with parents and community

stakeholders is mission critical, K-12 schools and districts continue to select SchoolMessenger solutions

based on our education-focused and innovative products, rock solid infrastructure, massive capacity, and

customer-first service team. By serving so many of the nation’s school systems, we have been pushed like

none other to innovate and deliver.

EDUCATION-FOCUSED FEATURES

Since our beginning, we have been fully focused on the communication needs of educators. In fact, it’s

our passion. So, we design all of our products and services with features that matter to educators.

And, all of our solutions are designed to integrate with each other – so even though our products are

powerful on their own, they’re even better together.

TESTED, TRUSTED, AND RELIABLE TECHNOLOGY

SchoolMessenger products run on the world’s largest K-12 communications

network. Many of the nation's most demanding school districts – as well as three

branches of the U.S. military, numerous first responders, and leading colleges

and universities – trust their important communications to SchoolMessenger

products.

SchoolMessenger products are also recognized by leading edtech organizations and industry

publications:

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In addition, we were an early signatory of the Student Privacy Pledge, which was created by The Future

of Privacy Forum (FPF) and the Software & Information Industry Association (SIIA) to encourage school

service providers to affirm that K-12 student information is kept private and secure. We adhere to the

Pledge’s twelve stringent standards as part of a complete commitment to protecting student data.

SUPPORT THAT EXCEEDS EXPECTATIONS

Unlike other school communications products, SchoolMessenger solutions come with truly unlimited, 24/

7/365 support – at no extra charge. There’s no limit on the number of support cases you can submit and

no cost for “premium” support. Plus, we never place restrictions on the number of people in your school

or district who can contact our support team. Any teacher, administrator, or support staffer who has been

trained on the system can contact us anytime with questions on any type of issue.

What’s more, we realize that switching communications providers can pose a challenge. That’s why we

make the process as painless as possible with free implementation support. Our team will help you get

up to speed on our notification system quickly, assisting with tasks like list building, SIS integration,

attendance call setup, and more. Our content migration service allows you to focus on higher priorities

while we build out your new website for you. And our mobile app team will provide you with a dedicated

project manager to walk with you throughout the life of your app, from development and launch to post-

launch support.

Our commitment to service excellence is so extensive that we were awarded a Gold Stevie® award at the

American Business Awards. Whether you call our toll-free 800 number, submit a support ticket via email,

start a live chat, or contact us via web form, you’ll discover the difference that world-class service can

make.

TOP NOTCH TRAINING

We offer a range of customizable training options to get your users confident and ready to use our system

to its fullest potential. Let our experienced trainers help ensure your users are trained effectively on the

system. Additionally, the learning resources available through our Resource Central offer product news,

tips and tricks, training modules and more.

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SchoolMessenger SafeMail There is no question that your students’ safety and security is your highest priority. Equally important is

the constant need to ensure that your district remains compliant with student internet safety laws. To

meet these challenges, we’re presenting SchoolMessenger SafeMail, which combines advanced filtering

with our Human Monitoring System (HMS).

More and more, districts now use Google Apps for Education or Microsoft Office 365 Education for

student email and document collaboration. However, these solutions may not always be compliant with

federal laws that require internet protection for students, most notably the Children’s Internet Protection

Act (CIPA) and Children’s Online Privacy Protection Act (COPPA). To bridge this gap, SafeMail seamlessly

integrates with the Google Apps for Education and Microsoft Office 365 Education platforms to provide

advanced filtering that helps keep students protected and schools legally compliant. And, to provide

schools with further security and peace of mind, SafeMail comes with a Human Monitoring System (HMS),

whereby flagged emails and files are reviewed by our Human Monitoring Team who notify emergency

contacts if anything of concern is found.

Going above and beyond standard school filtering solutions, SafeMail includes:

• Advanced Filtering – Advanced filters for CIPA compliance, including:

o Pornography Filtering – Emails, images, and files are monitored for obscene content.

o Keyword Filtering – Spanish and English keywords are used to identify content of

concern.

o Document Filtering – Uploaded and attached images, videos, Microsoft Office and Google

Apps documents are scanned for keywords and pornography to ensure your students

remain safe and secure.

o Walled Gardens Filtering – Restricting emailing to within the schools domain for COPPA

compliance.

• Archiving Configuration Services – Helps Districts meet legal requirements for data retention.

• Built-in Internet Safety Module – Satisfy CIPA’s Digital Literacy and Classroom Curriculum

requirements.

• 24/7/365 Human Monitoring – Ensures your students remain safe and secure, placing the burden

for monitoring student emails in the hands of our trained experts.

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SERVICES GOOGLE

APPS/ OFFICE

365

REQUIRED BY

LAW FOR

STUDENT USE

GOOGLE APP,

OFFICE 365 +

SAFEMAIL’S CIPA

FILTERS

Use of Google Apps or Office 365

Platform

Profanity and Keyword Filtering

Image/Attachment Scanning for

Pornographic Content

Student Internet Safety Course/Digital

Citizenship Training Resources

Preconfigured Walled Gardens to

Restrict Who Students Can Email

Human Monitoring System for Added

Security

SAFETY MANAGEMENT SERVICES FOR GOOGLE AND/OR MICROSOFT 365

Anti-Pornography Scanner

SchoolMessenger SafeMail’s image filtering scans emails for content that is obscene,

pornographic, sexually explicit or harmful to minors. While many other services only filter

text, SafeMail’s advanced system also flags inappropriate images (e.g. BMP, JPG, TIF, PNG,

GIF, WBMP, TGA, PCX formats), internal and external attachments (e.g. ZIP, DOCX, XLSX,

PPTX), and video content (e.g. AVI, WMV, 3GP, 3GPP, MOV, MPG, MP4).

Image filtering covers embedded and attached images, Google Drive/OneDrive documents,

attached Microsoft Office, PDF, or video files. Images on linked websites are not filtered. Any

item that is flagged is immediately sent to our HMS team for individual review. Any messages

that contain harmful material are then sent along to the District for appropriate action.

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Analyzed and Reviewed Content

Yes. SchoolMessenger SafeMail combines sophisticated content filters with a dedicated team

of Human Monitoring Specialists to review student communication and flag issues of concern.

After sent and received emails go through Google or Microsoft’s virus and spam filtering

system, they are passed through SafeMail’s filters. These filters scan incoming and outgoing

emails against an in-depth database of almost 1000 predefined keywords and phrases,

working proactively to identify profanity, verbal abuse, and potential harassment.

In addition to emails, the system also filters Yammer (O365), student calendars, and

attachments (including Google Drive/OneDrive documents, Microsoft Office documents,

PDFs, and .txt files). Image filtering covers embedded and attached images, Google

Drive/OneDrive documents, attached Microsoft Office, PDF, or video files.

The Human Monitoring System is designed to rapidly review flagged communications and

take action on content that requires follow up. Content that has been flagged by our

automated filtering process is automatically routed to our dedicated team of monitors, who

evaluate the content (be it the message itself or media attachments) for behavior or situations

that indicate potential harm to students. Content that has been flagged and evaluated as a

potential threat is forwarded by the HMS team to the system administrator to be addressed

by the District.

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Online Dashboard to view/track trends in student behavior

Yes. Every SchoolMessenger SafeMail client receives a monthly report that details the number

and categories of reported incidents. Custom reporting for sender and recipient information

can be set up by request.

Safety Services available for Microsoft Office 365 Email/One Drive/Yammer

Yes. SchoolMessenger SafeMail builds its CIPA-compliant filters and HMS services on top of

Google Apps for Education and Office 365 for Education. This also includes Yammer (O365),

student calendars, and attachments (including Google Drive/OneDrive documents, Microsoft

Office documents, PDFs, and .txt files). Image filtering covers embedded and attached images,

Google Drive/OneDrive documents, attached Microsoft Office, PDF, or video files.

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U.S. based, specially trained representatives that review all suspicious content.

In addition to the account team described on page 17, our dedicated, qualified team of

Human Monitoring Specialists work diligently to ensure that your students are not exposed

to harmful content or involved in dangerous situations.

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TAB 8 – VALUE ADDED PRODUCTS AND

SERVICES

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SchoolMessenger solutions are the trusted platform for school community engagement. In addition to

the communication services outlined in this proposal, we provide a wide range of K-12 communication

solutions and ‘value adds,’ all of which are designed to easily integrate with each other – so even though

our products are powerful on their own, they’re even better together. Inquire about pricing and bundle

options. Here are a few examples:

SCHOOLMESSENGER CORE PRODUCTS AND SERVICES:

SchoolMessenger

Communicate

• Most used product for Notification in US K12 school districts1,

serving nearly half of all US enrollment.

• Rock solid infrastructure, massive capacity, and award winning

customer service.

• See Attachment > SchoolMessenger Communicate.

SchoolMessenger

Presence

• SchoolMessenger’s leading integrated communication suite offers

a fully integrated web solution for your district’s website needs.

• Scalable websites equipped with over 40 K12 specific modules.

• Trusted by more than 4,500 schools and districts across North

America

• See Attachment > SchoolMessenger Presence

SchoolMessenger

CustomApp

• Delivers key district and school content to parents, students, staff

and the community on the go.

• Truly custom app that integrates all communications – from the

website, notification service and other sources.

• Trusted by more than 600 school districts.

• See Attachment > The Custom K12 District App Solution.

SchoolMessenger

K12 Social

• Complete social media solution for school districts.

• Publish across social networks, listen to conversations and anlayze

performance all from a single platform.

• Improve parent and community engagement.

• See Attachment > SchoolMessenger K12 Social.

1 Nation-wide company survey of K12 districts commissioned by Reliance Communications, Feb 2011 – March 2011, updated June 2012.

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SchoolMessenger

Passport

• Single Sign-On (SSO) solution built to save time and remove the

burden of remembering too many passwords.

• Easily connect staff, students,and parents to web resources and

maximize online learning investments.

• Attachment > SchoolMessenger Passport.

SchoolMessenger

SecureFile

• Send virtually any document or file securly.

• Report cards, test scores, payment slips and more can be safely

delivered, while reducing printing costs.

• Reporting and tracking makes document management a breeze.

• See Attachment > SchoolMessenger SecureFile

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From emergency communication capabilities that are ready for any crisis to best-in-class tools for parent, community, and classroom engagement, SchoolMessenger Communicate is the unrivaled notification solution for K-12 schools and districts.

But don’t take our word for it. Ask the leaders of tens of thousands of schools across North America that make SchoolMessenger Communicate the most trusted notification product in K-12 education.

SchoolMessenger Communicate consistently outscores others in rigorous evaluations by the most demanding districts. And SchoolMessenger Communicate is shown to positively impact academic achievement, increase parent involvement, reduce absenteeism and dropouts, and save staff time.

Simply put, SchoolMessenger Communicate delivers in the most critical situations, and that’s why K-12 administrators rely on our notification system more than any other. Learn more about the unsurpassed reliability, performance, and feature set that sets SchoolMessenger Communicate apart.

Unmatched Reliability & PerformanceWhen severe weather hits your community, an emergency situation triggers a lockdown, or there’s an unexpected school closure, your notification system must be ready to alert parents. SchoolMessenger Communicate is designed to handle time-sensitive situations just like these, offering unequaled capacity, infrastructure, and speed.

We’ve built the largest communications network in K-12 education, along with the most full-featured messaging product for schools, so you can communicate with parents and community members quickly. Successfully send any volume of messages via voice, text, email, social media, desktop pop-up, or website posting, even on a moment’s notice.

SchoolMessenger Communicate delivers millions of messages at once and more than a billion messages per year, with high speed and precise accuracy – including during peak times. That’s why we’re used by the nation’s largest school districts, three branches of the U.S. military, and numerous first responders. Other systems simply can’t match our dependability.

For a notification system you can count on in critical situations, choose SchoolMessenger Communicate.

Discover the Reliability and Technology Counted On By More Than 50,000 Schools

School Notification

SchoolMessenger Communicate:Trusted By the Most K-12 Schools

schoolmessenger.com | P: 888-527-5225 | F: 888-333–3454

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schoolmessenger.com | P: 888-527-5225 | F: 888-333–3454

Deepest K-12 Feature SetCompare SchoolMessenger Communicate side-by-side to any other notification product in the industry and you’ll see why K-12 leaders choose SchoolMessenger Communicate more than any other.

Integration and automation with more than 130 data sources. SchoolMessenger Communicate is the recognized leader in K-12 data integration. We offer powerful integration capabilities with popular software programs like PowerSchool, Skyward, TylerSIS, and many others. Hands-free updating of contact information happens automatically and securely via a variety of methods, and contact lists update as changes are made in the student information system. Save time and ensure that every message is on target.

Easy cross-platform communication. Send notifications from SchoolMessenger Communicate and automatically update your website and mobile app. Keep all of your communications portals up-to-date with minimal time and effort.

Instant translation to more than 50 languages. Simply type your message in English and have it automatically delivered to each recipient in his or her preferred language. And our innovative quality-assurance tool helps you avoid the downsides of online translation tools and fine tunes your translation content.

Classroom messaging. SchoolMessenger Communicate addresses the pitfalls of group texting solutions by offering central office visibility into, and granular control over, classroom communications. Empower teachers and other frontline staff to communicate on student- or parent-specific issues, in a broad range of languages, while controlling message frequency and content.

Complex scenario handling. Control how messages are delivered based on the notification type (e.g. early morning closures calling home phones versus afternoon dismissals calling mobile and work phones). Set district-wide defaults and even configure individual rules to handle student-specific scenarios.

Powerful yet simple interface. Staff of all skill levels find SchoolMessenger Communicate to be amazingly easy to learn and use. “It just works” is one of the most frequent comments we hear from satisfied customers.

Powerful reporting. Select from dozens of standard reports or build your own. Save and schedule reports to automate processes such as “bad number” clean up. Monitor system activity in real time.

Facebook and Twitter integration. Our innovative social publishing capabilities allow you to post text and audio to multiple Facebook and Twitter profiles at once.

Interactive notification features. Capture voice responses for use as a “paperless attendance note.” Send surveys through phone and web with an unlimited number of questions.

Access anywhere. Use our secure message broadcasting apps on your iPhone or Android device to quickly contact parents, even when you’re away from the office. And ask about SchoolMessenger CustomApp, our award-winning school mobile app solution.

Flexible management tools. Streamline deployment and support, even for districts with hundreds of schools and thousands of users. Authenticate against LDAP-aware data sources. Securely publish list definitions and messages between users.

Safely email important documents to parents. With SchoolMessenger SecureFile, our electronic file delivery application, you can safely and securely send home everything from everyday school flyers to sensitive documents like report cards and progress results. Save huge amounts of money on printing and mailing and countless hours of staff time. (SchoolMessenger SecureFile is an optional, fully integrated add-on to SchoolMessenger Communicate.)

Schedule a Demo TodayFor more information, call 1-888-527-5225 or email [email protected].

SM1008

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SchoolMessenger Presence offers an unmatched set of tools to help your school or district engage with students, parents, staff, and community members. Our website content management system (CMS) offers extraordinary ease-of-use, powerful features, and top-quality support. And, like all SchoolMessenger solutions, SchoolMessenger Presence offers superior reliability. Learn more about K-12’s most trusted website solution.

Ease of Use for Your Entire CommunityWhen it comes to school websites, ease of use is all about intuitive technology, great design, and integration. SchoolMessenger Presence offers amazing options in all of these categories.

True in-line editing. Most content management systems have complicated backend content editors which can be intimidating to staff with limited technical skills. SchoolMessenger Presence’s revolutionary in-line editing allows anyone with editing permission, regardless of skill level, to edit content directly on the page in real time. Everyone from teachers to professional website managers love how our system makes content management a breeze.

Endless design options. Let our expert designers create an original design that meets your unique needs, or select from the broadest range of templates available. Take advantage of our true responsive design options so your website seamlessly adjusts to any size screen. This will help ensure that on-the-go parents can fully view your website from their smartphone or tablet.

Teacher- and school-level customizations. With SchoolMessenger Presence, you can achieve a cohesive branded look across all of your sites while still allowing teachers and schools to have a personalized presence. Drive student engagement with exciting teacher websites, and build parent involvement and school spirit by customizing the design of individual school websites.

Integration with popular programs. Make SchoolMessenger Presence the hub of all your educational activity thanks to our integrations with programs like Google Apps, Microsoft Office 365, student information systems, and more. Plus, integrate your notification system with your website to help your community stay informed and engaged.

Unparalleled Usability, Features, and Support – Trusted by K-12 Educators

School Websites

SchoolMessenger Presence: Websites That Drive Engagement and Involvement

schoolmessenger.com | P: 888-527-5225 | F: 888-333–3454

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schoolmessenger.com | P: 888-527-5225 | F: 888-333–3454

Deepest K-12 Feature SetPowerful image management features. With our built-in photo editing tools, your staff can automatically resize and manipulate images without relying on external tools like Adobe Photoshop®. Our Cloud File Picker allows you to easily integrate images stored on cloud-based services like Google Drive and Office 365. And thanks to our automatic image compression, your site loads fast, no matter what device someone is using to view it.

Drag-and-drop layout. Tweak layout by dragging-and-dropping page elements with a click of a mouse.

Legal compliance. Our industry-leading accessibility, version control, and other tools make it easier for you to stay compliant with laws like ADA, CIPA, and FERPA.

Permission controls. Granular permission controls allow administrators to easily configure access rights for individuals or groups.

School calendars. Filter, merge, and search calendars across schools, departments, and the district. Integrate with Google, Office 365, and other web-based calendars.

Content approval workflows. Delegate content editing tasks with approval workflows to ensure consistency across your organization.

Teacher and school directories. Searchable directories deliver online listings with full profile pages at both the school and district level.

Unlimited page depth. Add an unlimited number of sub-pages into the hierarchy as your needs grow.

Support That Exceeds ExpectationsWe pride ourselves on our content migration, implementation, and ongoing support services. Discover the peace of mind that a fully-supported solution can bring.

Free content migration. At no charge, our content migration team does the work of transferring all of your existing content to your new SchoolMessenger Presence website. This allows you to focus on other priorities and makes the transition between sites seamless.

Implementation support. A dedicated designer and project manager work with you from the very start, ensuring consistency across your old and new websites and that your SchoolMessenger Presence website reflects your vision.

Unlimited access to our 24x7x365 support. All of your administrators, teachers, and staff have unlimited access to our support team and all its resources. We’re here for you 24x7x365 – get in touch whenever you need help.

Training designed around you. You won’t need much training to use the intuitive tools, but our online and on-site training options are customized to your needs. We also provide video tutorials, webinars, manuals, and many other resources to help you get the most out of your SchoolMessenger Presence solution.

Demo SchoolMessenger Presence TodayTo learn more, call us at 1-888-527-5225 or email us at [email protected].

SM1007

Adobe and Adobe Photoshop are registered trademarks of Adobe Systems Incorporated. All rights reserved.

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You work hard to set your district apart from others. That’s why it’s so important to choose a mobile app provider who truly understands app development and design. There’s a clear difference between distinctive apps and those based on standard templates, and your district deserves an app which showcases your distinct vision and accomplishments.

SchoolMessenger CustomApp is the school mobile app solution that is completely customized to the needs of each individual district. And we don’t stop there. From our rapid development process to ongoing support, SchoolMessenger CustomApp provides the capabilities districts need to reach parents and community members on their mobile devices.

Discover the many reasons why hundreds of top school districts have chosen to go mobile with SchoolMessenger CustomApp.

True Original Design – No TemplatesFrom the beginning, SchoolMessenger has developed truly custom apps that help districts stand out. Each app features a one-of-a-kind design that is in harmony with its district’s brand, logo, and color scheme.

Custom branding is just the beginning for your SchoolMessenger CustomApp. We also work with you to define your larger objectives and design a mobile solution that achieves them.

Want to improve staff engagement? Let us create a separate section within your app just for employees, filled with important human resource and professional development content. Want to build alumni engagement into your app? Let us bring together the athletic, news, and fundraising content that you need. The possibilities are limited only by your imagination.

Meeting the Unique Needs of K-12 DistrictsSchoolMessenger CustomApp is a mobile solution that is designed around you. From the moment we begin your project to long after the official launch of your app in the app stores, everything we do is designed to meet the needs of your specific school community. Benefit from our straightforward development process, unmatched feature set and ongoing support.

Delivering Original Design, Rich Features, and End-to-End Support

School Mobile Apps

SchoolMessenger CustomApp:The Custom K-12 District App Solution

schoolmessenger.com | P: 888-527-5225 | F: 888-333–3454

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Rapid end-to-end development process. Our simple four-step process is designed to maximize your creative input while minimizing your time commitment and resource investment. This process not only enables rapid development, but more importantly, that your school district’s precise requirements are met.

Amazing content integration that feeds itself. You don’t need another outlet to post to. That’s why we’ll develop your SchoolMessenger CustomApp to incorporate the existing streams to which you and your users already publish – pulling from your website, calendars, lunch menus, sports schedules, social media channels, and more.

Ongoing maintenance and support. Your dedicated project manager is there to walk you through the development and launch of your app. After launch, we manage hosting and technical updates (e.g. as mobile phone platforms evolve) and will help add new content streams. Our responsive, award-winning support team is available to help any time you have questions.

Analyze performance and more with App Manager. When you’d like to directly manage your SchoolMessenger CustomApp, our web-based App Manager is always there. App Manager allows you to easily analyze how people are engaging with your app and generate reports for your team. You can also

88% of time spent on smartphones is spent using apps, according to comScore.

Give the members of your school community the rich mobile experience they expect.

More than 70% of American adults own a smartphone, according to Nielsen.

This statistic highlights the importance of having a strong mobile communications strategy.

47% of low-income adults own smartphones, and 7% depend on smartphones for internet access, according to Pew Research Center.

A dedicated mobile app may be the best way to reach low-income families, who tend to have limited access to broadband internet and depend on their smartphones for school news and information.

edit content, adjust images and layout, and instantly publish your changes. With App Manager, you have maximum control over your app.

Give parents access to recent notifications and student data with InfoCenter. SchoolMessenger notification customers will appreciate our InfoCenter module, which allows districts to integrate recent notifications right into their mobile app. InfoCenter can also provide on-the-go parents with secure access to data they want to see – grades, attendance, lunch balances, transportation info, and other types of student data.* Make your app a one-stop shop for school information with InfoCenter.

See It In Action Today!Schedule a demo now. Call 1-888-527-5225 or email us at [email protected].

Parents, Staff, Students, and Alumni Have Gone Mobile – And You Should, Too

* Requires opt in and setup by the district. Additional fees may be charged depending on capabilities desired.

schoolmessenger.com | P: 888-527-5225 | F: 888-333–3454

SM1011

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Parents and community members are on social media. But time is limited even as you want to meet them where they are, and it’s challenging to keep up with the ever-evolving landscape of social sites. How can you do more – and truly understand the impact you’re having?

K12 Social from SchoolMessenger is the tool that can help you meet these social media challenges. It’s the full-featured application built to grow with your district, no matter what changes happen in the social landscape. Take control of your district’s social media presence with K12 Social.

One Place to Create and Post Content

With one click, K12 Social lets you publish your content to any number of popular social sites and profiles – Facebook pages, Twitter accounts, Pinterest boards, WordPress blogs, and much more. You can even schedule your posts and include rich media like images and video. Maximize your limited time for social media with K12 Social.

K12 Social also makes coming up with ideas for new posts effortless, assisting you with content tools from start to finish.

Listen to Conversations in Real Time

K12 Social constantly monitors an ever-growing number of web and social media sources and alerts you – in real time – whenever conversations about your district appear online. From local news sites to personal blogs to social media profiles, K12 Social identifies the people talking about your district and allows you to see what they are saying.

K12 Social also helps you provide great customer service by bringing you the messages received through your social channels. Answer questions quickly, respond to criticism, and keep rumors and inaccurate information from spreading.

Stop relying on a hodgepodge of Google Alerts and social media notifications to stay updated. Use K12 Social for the real-time knowledge you need to effectively manage your district’s brand.

Quantify Your Social Media Performance

K12 Social provides reports to help track every kind of social media activity. Review your overall performance, or drill down and see how an individual social profile is doing. Analyze how people are engaging with your posts, identify which content is most popular, or simply review recent posts you’ve published across your social media accounts.

With K12 Social, you’ll have the data you need to improve your social media efforts over time and help other district leaders understand the importance of social engagement.

Publish Across Social Networks, Listen to Conversations & Analyze Performance

Social Media

SchoolMessenger K12 Social: The Complete Social Media Solution for Districts

schoolmessenger.com | P: 888-527-5225 | F: (888) 333–3454

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Using K12 Social to Address Your District’s Biggest Challenges

K12 Social is about more than posting status updates and school pictures. Its real-time alert, monitoring, and engagement capabilities make it the ideal application for maintaining school safety, mobilizing community support, managing your district’s brand, and much more. Learn more about how K12 Social is an essential tool for achieving your communications goals in today’s mobile, social world.

School Safety and Emergency Management

Online chatter can alert school officials to real safety threats. K12 Social allows you to monitor the web for specific threats being made against your district to help keep your students and staff safe. K12 Social also makes it easy to respond when emergencies happen, helping you communicate accurate, up-to-date information across all of your social channels quickly, while monitoring the web for rumors or inaccurate information being spread through various social networks.

Building Coalitions of Support for Major Initiatives

Whether you want to pass a new tax levy, implement a new program, or make any other kind of major change, you need to identify your supporters and help them take action. K12 Social can help you find influential advocates on social media, amplify your message across platforms, and mobilize supporters when needed.

Improving Parent and Community Engagement

Many districts are pushing out news and information on social media, but those that don’t post consistently often get lost in the shuffle of activity. K12 Social is built to help you create rich content quickly, publish it or schedule it in advance, and even identify specific supporters who can help amplify your message. These tools can help make your district more visible on social and tell your district’s unique story.

Customer Service

Many of us have turned to social media to complain about bad customer service experiences or to try and get a company’s attention when we’re having a problem. If parents or community members approach you in this way through your district’s social channels, you must be ready to respond. K12 Social helps you provide the level of customer service your community expects.

Schedule a K12 Social Demo

See K12 Social in action by calling 1-888-527-5225 or e-mailing us at [email protected].

schoolmessenger.com | P: 888-527-5225 | F: (888) 333–3454

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Passwords are a major hurdle in giving staff, students, and parents access to web-based resources like online learning tools, family portals, and school management software. Maintaining and remembering strong, secure passwords for a variety of different services is a burden for any school employee, and more so for young students and busy parents.

SchoolMessenger Passport is the single sign-on (SSO) solution built to help K12 districts overcome these challenges. Like all other SchoolMessenger products, it’s powerful yet easy to implement and use. And it helps your school community save time and effort while extending access to online learning resources.

Best of all, the standard product is absolutely free and is supported by the SchoolMessenger team. Discover the many ways SchoolMessenger Passport can help your district.

Make Web Resource Management Easier

SchoolMessenger Passport is the ideal add-on for districts that rely on multiple SchoolMessenger products. Whether you use our notification, website, custom mobile app, or other services, you will be able to use SchoolMessenger Passport to access them all with just one set of login credentials.

SchoolMessenger Passport isn’t just for products from SchoolMessenger, however. Use it to log in to popular web-based school administration programs, such as your school information system, learning

management system, and student e-mail system. Your entire staff, from teachers to administrators, can use SchoolMessenger Passport to quickly access other web-based services they use.

With SchoolMessenger Passport, you won’t have to worry about staff losing or forgetting their passwords. It’s a great way to maintain strong security while saving time.

Maximize Your Online Learning Investment

Built into SchoolMessenger Passport is the ability for your full education community to access a wide variety of online learning resources.

If your district has already invested in digital curriculum, reference material, or online activities, SchoolMessenger Passport will help you maximize that investment. Easily link students, teachers, and parents to multiple apps and sites with one set of login credentials and keep them connected to those sites over time.

Plus, SchoolMessenger Passport can connect your community to a variety of web-based productivity products (such as Google Apps for Education and Microsoft Office 365 Education) and social media tools. SchoolMessenger Passport also includes access to libraries of open educational resources and other free digital content.

With these capabilities, your students can safely complete and submit class assignments without needing to remember countless passwords.

Extend Access to Online Learning & Make Web Resource Management Easier

Single Sign-On

SchoolMessenger Passport:Simply Connect Staff, Students, and Parents to Web Resources

schoolmessenger.com | P: 888-527-5225 | F: (888) 333–3454

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Get Started Today!

The SchoolMessenger Passport standard product is absolutely free. It connects SchoolMessenger products to each other and you to a broad array of useful administration tools and popular educational resource programs.

If your district hasn’t yet implemented a single sign-on (SSO) solution, SchoolMessenger Passport is the ideal choice. Learn more about the tremendous value it offers to your administrators, students, teachers, and parents.

Tech Directors and System Administrators

As a school technology leader, you may be juggling all kinds of important initiatives this year – 1:1 program rollouts, software upgrades, and more. With SchoolMessenger Passport, you can stay focused on those urgent priorities and not worry about password proliferation. Even the free standard version is supported by our technology team and quickly customized to the web products and services you depend on.

Students

To complete all of their various academic tasks – accessing class discussions, completing subject-specific assignments, checking grades, and more – students may need to login to a number of different applications. SchoolMessenger Passport simplifies the login process so students can easily access the sites and products they need. You won’t have to worry about students forgetting their passwords or saving them in insecure ways (such as on paper).

Teachers and Library Media Specialists

SchoolMessenger Passport not only addresses the challenge of multiple services that require passwords, but also providing a single place for students and parents to access those resources. Students have the ability to access all of their online resources at any time, no matter what device they are using. This makes it easier for teachers and library media specialists to connect their students to the resources they need.

Parents

Thanks to web-based resources, parents have more access than ever to their students’ academic data and learning applications. But busy, on-the-go parents find it hard to recall multiple passwords just to stay connected.SchoolMessenger Passport makes it easy for parents to access their students’ resources, making it a great tool for enhancing parent engagement. Plus, it gives parents one-click access to SchoolMessenger InfoCenter and your district’s notifications directly through Passport.

For more information, call us at 1-888-527-5225 or e-mail us at [email protected].

How SchoolMessenger Passport Benefits Your Entire Educational Community

schoolmessenger.com | P: 888-527-5225 | F: (888) 333–3454

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School flyers, report cards, student schedules, and other documents consume large amounts of money and staff time. Add up what you spend on paper, printing, and mailing costs, and the total likely comes to several dollars per student per year. Plus, the hours your staff spends on document production and delivery could number in the hundreds or even thousands.

What’s more, with student data privacy concerns at an all-time high, you need a method of distribution that’s both cost-effective and secure – especially when it comes to documents that contain personal data like grades or test scores.

SchoolMessenger SecureFile, our electronic file delivery product, is the solution to these problems. Beyond providing significant financial and time savings, SchoolMessenger SecureFile adds layers of security, reporting, and systems integration that no other form of distribution can match.

Whether you need a way to simply send routine parent handouts or safely distribute sensitive documents like progress reports or payment slips, SchoolMessenger SecureFile can handle it. Learn more about how adopting SchoolMessenger SecureFile can deliver significant benefits to your school or district.

Easy-to-Use TechnologySchoolMessenger SecureFile is a fully-integrated add-on to our SchoolMessenger Communicate notification system. This allows you to send files from the same simple, easy-to-use interface that you use to send messages to parents, minimizing your learning curve and saving you time.

Additionally, SchoolMessenger SecureFile works with any PDF file from any source system, including files generated by student information systems, payment systems, and other types of school software programs. Just upload a file, select from a few options, and you’re ready to send your document to parents via email.

Even a 1,000-plus page report card export from your student information system is easily handled. SchoolMessenger SecureFile uses proprietary algorithms to locate student-specific identifiers in each page of the report card file, and then automatically splits the file into student-specific segments. Once a document is uploaded, it takes just a few clicks to send report cards to all parents – safely, quickly, and accurately. Save time and effort with SchoolMessenger SecureFile.

Save Money and Time While Adding Robust Security and Reporting

Secure Document Delivery

SchoolMessenger SecureFile: Safely Deliver Important Files Electronically

schoolmessenger.com | P: 888-527-5225 | F: 888-333–3454

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FILE AUTOMATICALLY SPLITS WITH EACH PARENT RECEIVING THEIR

STUDENT-SPECIFIC PAGES(S), JUST AS IF IT WERE MAILED.

SECURE UPLOAD

SchoolMessenger SecureFile: How it Works

schoolmessenger.com | P: 888-527-5225 | F: 888-333–3454

Uncompromising SecuritySchoolMessenger is recognized for using the most robust systems to protect student information – and as an early signatory of the Student Privacy Pledge, we take our commitment to data security very seriously.

That’s why SchoolMessenger SecureFile uses 256-bit SSL encryption at each step in the process – from initial file upload to ultimate viewing by parents. The system also employs forced HTTPS to ensure that files are served and downloaded over secure connections. And optional password protection ensures that files are being downloaded by the right people.

Robust Reporting and AnalyticsNeither using students as couriers nor sending documents through the mail are guaranteed ways to get sensitive documents home to parents. Thanks to SchoolMessenger SecureFile, you no longer have to wonder whether a document made it home.

Our product offers full reporting capabilities so you’ll know not only whether an individual has received your files, but also if they’ve viewed or downloaded the files you sent them. With these tools, you’ll have a tangible way to measure parent engagement and the ability to follow up with unresponsive individuals.

Tested and ProvenSchoolMessenger SecureFile is already delivering value to schools and districts across North America, helping them go green and be resource-efficient.

The School District of Haverford Township in Pennsylvania is a good example. In their first six months of using SchoolMessenger SecureFile, the district sent 29,000 student documents to parents – an average of five documents per student.

By the estimate of the district’s technology director, SchoolMessenger SecureFile is saving the district more than $22,000 per school year – an amazing $3.93 per student – thanks to the paper, printing, and mailing costs that are a thing of the past.

The district is also pleased by how SchoolMessenger SecureFile helps save significant amounts of staff time. By replacing bulk mailings, staff members have moved on to higher priorities, instead of wasting time on printing documents and stuffing envelopes.

Schedule a Demo TodayFor more information or a demonstration of SchoolMessenger SecureFile, call 1-888-527-5225 or email [email protected].

Large file ready for printing & mailing. (1 or more pages per student)

SchoolMessenger®

Secure Document Delivery

Optionally require parents to enter a password to view the file.

SM1009

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55 | P a g e

TAB 9 – REQUIRED DOCUMENTS

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Clean Air and Water Act & Debarment Notice

I, the Vendor, am in compliance with all applicable standards, orders or regulations issued pursuant to the Clean Air Act of 1970, as Amended ( 42 U.S. C. 1857 (h), Section 508 of the Clean Water Act, as amended (33 U.S.C. 1368), Executive Order 117389 and Environmental Protection Agency Regulation, 40 CFR Part 15 as required under OMB Circular A-102, Attachment 0, Paragraph 14 (1) regarding reporting violations to the grantor agency and to the United States Environment Protection Agency Assistant

Administrator for the Enforcement.

I hereby further certify that my company has not been debarred, suspended or otherwise ineligible for participation in Federal Assistance programs under Executive Order 12549, "Debarment and

Suspension", as described in the Federal Register and Rules and Regulations

Potential Vendor West Interactive Services Corporation

Print Name Nate Brogan

Address 100 Enterprise Way, Suite 300-A

City, Sate, Zip Scotts Valley, CA, 95066

Authorized signature ~~~--Date November 1, 2016

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-

....

Contractor Requirements

Contractor Certification Contractor's Employment Eligibility

By entering the contract; Contractor warrants compliance with the Federal Immigration and Nationality Act (FINA), and all other federal and state immigration laws and regulations. The Contractor further warrants that it is in compliance with the various state statues of the states it is will operate this contract in.

Participating Government Entities including School Districts may request verification of compliance from any Contractor or subcontractor performing work under this Contract. These Entities reserve the right to confirm compliance in accordance with applicable laws.

Should the Participating Entities suspect or find that the Contractor or any of its subcontractors are not in compliance, they may pursue any and all remedies allowed by law, including, but not limited to: suspension of work, termination of the Contract for default, and suspension and/ or debarment of the Contractor. All costs necessary to verify compliance are the responsibility of the Contractor.

The offeror complies and maintains compliance with the appropriate statutes which requires compliance with federal immigration laws by State employers, State contractors and State subcontractors in accordance with theE-Verify Employee Eligibility Verification Program .

Contractor shall comply with governing board policy of the NCPA Participating entities in which work is being performed

Fingerprint & Background Checks

If required to provide services on school district property at least five (5) times during a month, contractor shall submit a

full set of fingerprints to the school district if requested of each person or employee who may provide such service.

Alternately, the school district may fingerprint those persons or employees. An exception to this requirement may be

made as authorized in Governing Board policy. The district shall conduct a fingerprint check in accordance with the

appropriate state and federal laws of all contractors, subcontractors or vendors and their employees for which

fingerprints are submitted to the district. Contractor, subcontractors, vendors and their employees shall not provide

services on school district properties until authorized by the District.

The offeror shall comply with fingerprinting requirements in accordance with appropriate statutes in the state in which

the work is being performed unless otherwise exempted.

Contractor shall comply with governing board policy in the school district or Participating Entity in which work is being

performed

Business Operations in Sudan, Iran

In accordance with A.R.S. 35-391 and A.R.S. 35-393, the Contractor hereby certifies that the contractor does not have

scrutinized business operations in Sudan and/or Iran .

Authorized signature (__.. .. <~---

Date November 1, 2016

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Antitrust Certification Statements (Tex. Government Code § 2155.005)

I affirm under penalty of perjury of the laws of the State of Texas that:

(1) I am duly authorized to execute this contract on my own behalf or on behalf of the company, corporation, firm,

partnership or individual (Company) listed below;

(2) In connection with this bid, neither I nor any representative of the Company has violated any provision of the Texas

Free Enterprise and Antitrust Act, Tex. Bus. & Comm. Code Chapter 15;

(3) In connection with this bid, neither I nor any representative of the Company has violated any federal antitrust law;

and

(4) Neither I nor any representative of the Company has directly or indirectly communicated any of the contents of this

bid to a competitor of the Company or any other company, corporation, firm, partnership or individual engaged in the

same line of business as the Company.

Company name West Interactive Services Corporation

Address 100 Enterprise Way, Suite 300-A

City /State/Zip Scotts Valley /CA/95066

Telephone No. 888-527-5225 ext. 201

Fax No. 800-360-7732

Email address [email protected]

Printed name Nate Brogan

Position with company Senior Vice President

Authorized signature

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FEMAStandardTermsandConditionsAddendumforContractsandGrants

IfanypurchasemadeundertheMasterAgreementisfundedinwholeorinpartbyFederalEmergencyManagementAgency(“FEMA”)grants,ContractorshallcomplywithallfederallawsandregulationsapplicabletothereceiptofFEMAgrants,including,butnotlimitedtothecontractualproceduressetforthinTitle44oftheCodeofFederalRegulations,Part13(“44CFR13”).

Inaddition,Contractoragreestothefollowingspecificprovisions:

1) Pursuantto44CFR13.36(i)(1),Universityisentitledtoexercisealladministrative,contractual,orotherremediespermittedbylawtoenforceContractor’scompliancewiththetermsofthisMasterAgreement,includingbutnotlimitedtothoseremediessetforthat44CFR13.43.

2) Pursuantto44CFR13.36(i)(2),UniversitymayterminatetheMasterAgreementforcauseorconvenienceinaccordancewiththeproceduressetforthintheMasterAgreementandthoseprovidedby44CFR13.44.

3) Pursuantto44CFR13.36(i)(3)-(6)(12),and(13),Contractorshallcomplywiththefollowingfederallaws:a. ExecutiveOrder11246ofSeptember24,1965,entitled“EqualEmploymentOpportunity,”asamended

byExecutiveOrder11375ofOctober13,1967,andassupplementedinDepartmentofLabor(“DOL”)regulations(41CFRCh.60);

b. Copeland“Anti-Kickback”Act(18U.S.C.874),assupplementedinDOLregulations(29CFRPart3);c. Davis-BaconAct(40U.S.C.276a-276a-7)assupplementedbyDOLregulations(29CFRPart5);d. Section103and107oftheContractWorkHoursandSafetyStandardsAct(40U.S.C.327-30)as

supplementedbyDOLregulations(29CFRPart5);e. Section306oftheCleanAirAct(42U.S.C.1857(h),section508oftheCleanWaterAct(33U.S.C.1368),

ExecutiveOrder11738,andEnvironmentalProtectionAgencyregulations(40CFRpart15);andf. Mandatorystandardsandpoliciesrelatingtoenergyefficiencywhicharecontainedinthestateenergy

conservationplayissuedincompliancewiththeEnergyPolicyandConservationAct(Pub.L.94-163,89Stat.871).

4) Pursuantto44CFR13.36(i)(7),ContractorshallcomplywithFEMArequirementsandregulationspertainingtoreporting,includingbutnotlimitedtothosesetforthat44CFR40and41.

5) Pursuantto44CFR13.36(i)(8),Contractoragreestothefollowingprovisions72regardingpatents:a. Allrightstoinventionsand/ordiscoveriesthatariseoraredeveloped,inthecourseoforunderthis

Agreement,shallbelongtotheparticipatingagencyandbedisposedofinaccordancewiththeparticipatingagenciespolicy.Theparticipatingagency,atitsowndiscretion,mayfileforpatentsinconnectionwithallrightstoanysuchinventionsand/ordiscoveries.

6) Pursuantto44CFR13.36(i)(9),Contractoragreestothefollowingprovisions,regardingcopyrights:a. IfthisAgreementresultsinanycopyrightablematerialorinventions,inaccordancewith44CFR13.34,FEMA

reservesaroyalty-free,nonexclusive,andirrevocablelicensetoreproduce,publishorotherwiseuse,forFederalGovernmentpurposes:1) Thecopyrightinanyworkdevelopedunderagrantorcontract;and2) Anyrightsofcopyrighttowhichagranteeoracontactorpurchasesownershipwithgrantsupport.

7) Pursuantto44CFR13.36(i)(10),Contractorshallmaintainanybooks,documents,papers,andrecordsoftheContractorwhicharedirectlypertinenttothisMasterAgreement.Atanytimeduringnormalbusinesshoursandasoftenastheparticipatingagencydeemsnecessary,Contractorshallpermitparticipatingagency,FEMA,theComptrollerGeneralofUnitedStates,oranyoftheirdulyauthorizedrepresentativestoinspectandphotocopysuchrecordsforthepurposeofmakingaudit,examination,excerpts,andtranscriptions.

8) Pursuantto44CFR13.36(i)(11),ContractorshallretainallrequiredrecordsforthreeyearsafterFEMAorparticipatingagencymakesfinalpaymentsandallotherpendingmattersareclosed.Inaddition,Contractorshallcomplywithrecordretentionrequirementssetforthin44CFR13.42.

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RequiredClausesforFederalAssistanceprovidedbyFTA

ACCESSTORECORDSANDREPORTS

Contractoragreesto:

a) Maintainallbooks,records,accountsandreportsrequiredunderthisContractforaperiodofnotlessthanthree(3)yearsafterthedateofterminationorexpirationofthisContractoranyextensionsthereofexceptintheeventoflitigationorsettlementofclaimsarisingfromtheperformanceofthisContract,inwhichcaseContractoragreestomaintainsameuntilPublicAgency,theFTAAdministrator,theComptrollerGeneral,oranyoftheirdulyauthorizedrepresentatives,havedisposedofallsuchlitigation,appeals,claimsorexceptionsrelatedthereto.

b) Permitanyoftheforegoingpartiestoinspectallwork,materials,payrolls,andotherdataandrecordswithregardtotheProject,andtoauditthebooks,records,andaccountswithregardtotheProjectandtoreproducebyanymeanswhatsoeverortocopyexcerptsandtranscriptionsasreasonablyneededforthepurposeofauditandexamination.

FTAdoesnotrequiretheinclusionoftheserequirementsofArticle1.01insubcontracts.Reference49CFR18.39(i)(11).

CIVILRIGHTS/TITLEVIREQUIREMENTS

1) Non-discrimination.InaccordancewithTitleVIoftheCivilRightsActof1964,asamended,42U.S.C.§2000d,Section303oftheAgeDiscriminationActof1975,asamended,42U.S.C.§6102,Section202oftheAmericanswithDisabilitiesActof1990,asamended,42U.S.C.§12132,andFederalTransitLawat49U.S.C.§5332,Contractororsubcontractoragreesthatitwillnotdiscriminateagainstanyemployeeorapplicantforemploymentbecauseofrace,color,creed,nationalorigin,sex,maritalstatusage,ordisability.Inaddition,ContractoragreestocomplywithapplicableFederalimplementingregulationsandotherimplementingrequirementsFTAmayissue.

2) EqualEmploymentOpportunity.ThefollowingEqualEmploymentOpportunityrequirementsapplytothisContract:

a. Race,Color,Creed,NationalOrigin,Sex.InaccordancewithTitleVIIoftheCivilRightsAct,asamended,42U.S.C.§2000e,andFederalTransitLawat49U.S.C.§5332,theContractoragreestocomplywithallapplicableEqualEmploymentOpportunityrequirementsofU.S.Dept.ofLaborregulations,“OfficeofFederalContractCompliancePrograms,EqualEmploymentOpportunity,DepartmentofLabor,41CFR,Parts60etseq.,andwithanyapplicableFederalstatutes,executiveorders,regulations,andFederalpoliciesthatmayinthefutureaffectconstructionactivitiesundertakeninthecourseofthisProject.Contractoragreestotakeaffirmativeactiontoensurethatapplicantsareemployed,andthatemployeesaretreatedduringemployment,withoutregardtotheirrace,color,creed,nationalorigin,sex,maritalstatus,orage.Suchactionshallinclude,butnotbelimitedto,thefollowing:employment,upgrading,demotionortransfer,recruitmentorrecruitmentadvertising,layoffortermination,ratesofpayorotherformsofcompensation;andselectionfortraining,includingapprenticeship.Inaddition,ContractoragreestocomplywithanyimplementingrequirementsFTAmayissue.

b. Age.InaccordancewiththeAgeDiscriminationinEmploymentAct(ADEA)of1967,asamended,29U.S.C.Sections621through634,andEqualEmploymentOpportunityCommission(EEOC)implementingregulations,“AgeDiscriminationinEmploymentAct”,29CFRPart1625,prohibitemploymentdiscriminationbyContractoragainstindividualsonthebasisofage,includingpresentandprospective

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employees.Inaddition,ContractoragreestocomplywithanyimplementingrequirementsFTAmayissue.

c. Disabilities.InaccordancewithSection102oftheAmericanswithDisabilitiesActof1990,asamended(ADA),42U.S.C.Sections12101etseq.,prohibitsdiscriminationagainstqualifiedindividualswithdisabilitiesinprograms,activities,andservices,andimposesspecificrequirementsonpublicandprivateentities.ContractoragreesthatitwillcomplywiththerequirementsoftheEqualEmploymentOpportunityCommission(EEOC),“RegulationstoImplementtheEqualEmploymentProvisionsoftheAmericanswithDisabilitiesAct,”29CFR,Part1630,pertainingtoemploymentofpersonswithdisabilitiesandwiththeirresponsibilitiesunderTitlesIthroughVoftheADAinemployment,publicservices,publicaccommodations,telecommunications,andotherprovisions.

d. SegregatedFacilities.Contractorcertifiesthattheircompanydoesnotandwillnotmaintainorprovidefortheiremployeesanysegregatedfacilitiesatanyoftheirestablishments,andthattheydonotandwillnotpermittheiremployeestoperformtheirservicesatanylocationundertheContractor’scontrolwheresegregatedfacilitiesaremaintained.Asusedinthiscertificationtheterm“segregatedfacilities”meansanywaitingrooms,workareas,restroomsandwashrooms,restaurantsandothereatingareas,parkinglots,drinkingfountains,recreationorentertainmentareas,transportation,andhousingfacilitiesprovidedforemployeeswhicharesegregatedbyexplicitdirectiveorareinfactsegregatedonthebasisofrace,color,religionornationaloriginbecauseofhabit,localcustom,orotherwise.ContractoragreesthatabreachofthiscertificationwillbeaviolationofthisCivilRightsclause.

3) SolicitationsforSubcontracts,IncludingProcurementsofMaterialsandEquipment.Inallsolicitations,eitherbycompetitivebiddingornegotiation,madebyContractorforworktobeperformedunderasubcontract,includingprocurementsofmaterialsorleasesofequipment,eachpotentialsubcontractororsuppliershallbenotifiedbyContractorofContractor'sobligationsunderthisContractandtheregulationsrelativetonon-discriminationonthegroundsofrace,color,creed,sex,disability,ageornationalorigin.

4) SanctionsofNon-Compliance.IntheeventofContractor'snon-compliancewiththenon-discriminationprovisionsofthisContract,PublicAgencyshallimposesuchContractsanctionsasitortheFTAmaydeterminetobeappropriate,including,butnotlimitedto:1)WithholdingofpaymentstoContractorundertheContractuntilContractorcomplies,and/or;2)Cancellation,terminationorsuspensionoftheContract,inwholeorinpart.

ContractoragreestoincludetherequirementsofthisclauseineachsubcontractfinancedinwholeorinpartwithFederalassistanceprovidedbyFTA,modifiedonlyifnecessarytoidentifytheaffectedparties.

DISADVANTAGEDBUSINESSPARTICIPATION

ThisContractissubjecttotherequirementsofTitle49,CodeofFederalRegulations,Part26,“ParticipationbyDisadvantagedBusinessEnterprisesinDepartmentofTransportationFinancialAssistancePrograms”,therefore,itisthepolicyoftheDepartmentofTransportation(DOT)toensurethatDisadvantagedBusinessEnterprises(DBEs),asdefinedin49CFRPart26,haveanequalopportunitytoreceiveandparticipateintheperformanceofDOT-assistedcontracts.

1) Non-DiscriminationAssurances.Contractororsubcontractorshallnotdiscriminateonthebasisofrace,color,nationalorigin,orsexintheperformanceofthisContract.Contractorshallcarryoutallapplicablerequirementsof49CFRPart26intheawardandadministrationofDOT-assistedcontracts.FailurebyContractortocarryouttheserequirementsisamaterialbreachofthisContract,whichmayresultintheterminationofthisContractorothersuchremedyaspublicagencydeemsappropriate.EachsubcontractContractorsignswithasubcontractormustincludetheassuranceinthisparagraph.(See49CFR26.13(b)).

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2) PromptPayment.ContractorisrequiredtopayeachsubcontractorperformingWorkunderthisprimeContractforsatisfactoryperformanceofthatworknolaterthanthirty(30)daysafterContractor’sreceiptofpaymentforthatWorkfrompublicagency.Inaddition,Contractorisrequiredtoreturnanyretainagepaymentstothosesubcontractorswithinthirty(30)daysafterthesubcontractor’sworkrelatedtothisContractissatisfactorilycompletedandanylienshavebeensecured.Anydelayorpostponementofpaymentfromtheabovetimeframesmayoccuronlyforgoodcausefollowingwrittenapprovalofpublicagency.ThisclauseappliestobothDBEandnon-DBEsubcontractors.ContractormustpromptlynotifypublicagencywheneveraDBEsubcontractorperformingWorkrelatedtothisContractisterminatedorfailstocompleteitsWork,andmustmakegoodfaitheffortstoengageanotherDBEsubcontractortoperformatleastthesameamountofwork.ContractormaynotterminateanyDBEsubcontractorandperformthatWorkthroughitsownforces,orthoseofanaffiliate,withoutpriorwrittenconsentofpublicagency.

3) DBEProgram.InconnectionwiththeperformanceofthisContract,ContractorwillcooperatewithpublicagencyinmeetingitscommitmentsandgoalstoensurethatDBEsshallhavethemaximumpracticableopportunitytocompeteforsubcontractwork,regardlessofwhetheracontractgoalissetforthisContract.Contractoragreestousegoodfaitheffortstocarryoutapolicyintheawardofitssubcontracts,agentagreements,andprocurementcontractswhichwill,tothefullestextent,utilizeDBEsconsistentwiththeefficientperformanceoftheContract.

ENERGYCONSERVATIONREQUIREMENTS

ContractoragreestocomplywithmandatorystandardsandpoliciesrelatingtoenergyefficiencywhicharecontainedintheStateenergyconservationplansissuedundertheEnergyPolicyandConservationAct,asamended,42U.S.C.Sections6321etseq.and41CFRPart301-10.

FEDERALCHANGES

ContractorshallatalltimescomplywithallapplicableFTAregulations,policies,proceduresanddirectives,includingwithoutlimitationthoselisteddirectlyorbyreferenceintheContractbetweenpublicagencyandtheFTA,astheymaybeamendedorpromulgatedfromtimetotimeduringthetermofthiscontract.Contractor’sfailuretosocomplyshallconstituteamaterialbreachofthisContract.

INCORPORATIONOFFEDERALTRANSITADMINISTRATION(FTA)TERMS

Theprovisionsinclude,inpart,certainStandardTermsandConditionsrequiredbytheU.S.DepartmentofTransportation(DOT),whetherornotexpresslysetforthintheprecedingContractprovisions.AllcontractualprovisionsrequiredbytheDOT,assetforthinthemostcurrentFTACircular4220.1F,datedNovember1,2008,areherebyincorporatedbyreference.Anythingtothecontraryhereinnotwithstanding,allFTAmandatedtermsshallbedeemedtocontrolintheeventofaconflictwithotherprovisionscontainedinthisContract.Contractoragreesnottoperformanyact,failtoperformanyact,orrefusetocomplywithanypublicagencyrequeststhatwouldcausepublicagencytobeinviolationoftheFTAtermsandconditions.

NOFEDERALGOVERNMENTOBLIGATIONSTOTHIRDPARTIES

AgencyandContractoracknowledgeandagreethat,absenttheFederalGovernment’sexpresswrittenconsentandnotwithstandinganyconcurrencebytheFederalGovernmentinorapprovalofthesolicitationorawardoftheunderlyingContract,theFederalGovernmentisnotapartytothisContractandshallnotbesubjecttoanyobligationsorliabilitiestoagency,Contractor,oranyotherparty(whetherornotapartytothatcontract)pertainingtoanymatterresultingfromtheunderlyingContract.

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ContractoragreestoincludetheaboveclauseineachsubcontractfinancedinwholeorinpartwithfederalassistanceprovidedbytheFTA.Itisfurtheragreedthattheclauseshallnotbemodified,excepttoidentifythesubcontractorwhowillbesubjecttoitsprovisions.

PROGRAMFRAUDANDFALSEORFRAUDULENTSTATEMENTS

ContractoracknowledgesthattheprovisionsoftheProgramFraudCivilRemediesActof1986,asamended,31U.S.C.§§3801etseq.andU.S.DOTregulations,“ProgramFraudCivilRemedies,”49CFRPart31,applytoitsactionspertainingtothisContract.UponexecutionoftheunderlyingContract,Contractorcertifiesoraffirmsthetruthfulnessandaccuracyofanystatementithasmade,itmakes,itmaymake,orcausestomemade,pertainingtotheunderlyingContractortheFTAassistedprojectforwhichthisContractWorkisbeingperformed.

Inadditiontootherpenaltiesthatmaybeapplicable,Contractorfurtheracknowledgesthatifitmakes,orcausestobemade,afalse,fictitious,orfraudulentclaim,statement,submission,orcertification,theFederalGovernmentreservestherighttoimposethepenaltiesoftheProgramFraudCivilRemediesActof1986onContractortotheextenttheFederalGovernmentdeemsappropriate.

Contractoralsoacknowledgesthatifitmakes,orcausestomemade,afalse,fictitious,orfraudulentclaim,statement,submission,orcertificationtotheFederalGovernmentunderacontractconnectedwithaprojectthatisfinancedinwholeorinpartwithFederalassistanceoriginallyawardedbyFTAundertheauthorityof49U.S.C.§5307,theGovernmentreservestherighttoimposethepenaltiesof18U.S.C.§1001and49U.S.C.§5307(n)(1)ontheContractor,totheextenttheFederalGovernmentdeemsappropriate.

ContractoragreestoincludetheaboveclausesineachsubcontractfinancedinwholeorinpartwithFederalassistanceprovidedbyFTA.Itisfurtheragreedthattheclausesshallnotbemodified,excepttoidentifythesubcontractorwhowillbesubjecttotheprovisions.

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StateNoticeAddendum

Pursuanttocertainstatenoticeprovisionsthefollowingpublicagenciesandpoliticalsubdivisionsofthereferencedpublicagenciesareeligibletoaccessthecontractawardmadepursuanttothissolicitation.Publicagenciesandpoliticalsubdivisionsareherebygivennoticeoftheforegoingrequestforproposalforpurposesofcomplyingwiththeproceduralrequirementofsaidstatutes:

Nationwide:http://www.usa.gov/Agencies/Local_Government/Cities.shtml

OtherStates:Cities,Towns,Villages,andBoroughs

No.Cities,Towns,VillagesandBoroughsinOregon

1 CEDARMILLCOMMUNITYLIBRARY2 CITYCOUNTYINSURANCESERVICES3 CITYOFADAIRVILLAGE4 CITYOFALBANY5 CITYOFASHLAND6 CITYOFASTORIAOREGON7 CITYOFAUMSVILLE8 CITYOFAURORA9 CITYOFBEAVERTON10 CITYOFBOARDMAN11 CITYOFBURNS12 CITYOFCANBY13 CITYOFCANNONBEACHOR14 CITYOFCANYONVILLE15 CITYOFCENTRALPOINTPOLICEDEPARTMENT16 CITYOFCLATSKANIE17 CITYOFCOBURG18 CITYOFCONDON19 CITYOFCOOSBAY20 CITYOFCORVALLIS21 CITYOFCOTTAGEGROVE22 CITYOFCRESWELL23 CITYOFDALLAS24 CITYOFDAMASCUS25 CITYOFDUNDEE26 CITYOFEAGLEPOINT27 CITYOFECHO28 CITYOFESTACADA29 CITYOFEUGENE30 CITYOFFAIRVIEW31 CITYOFFALLSCITY32 CITYOFGATES33 CITYOFGEARHART34 CITYOFGERVAIS35 CITYOFGOLDHILL36 CITYOFGRANTSPASS37 CITYOFGRESHAM38 CITYOFHAPPYVALLEY39 CITYOFHILLSBORO40 CITYOFHOODRIVER41 CITYOFJOHNDAY42 CITYOFKLAMATHFALLS43 CITYOFLAGRANDE44 CITYOFLAKEOSWEGO45 CITYOFLAKESIDE46 CITYOFLEBANON47 CITYOFMALIN48 CITYOFMCMINNVILLE49 CITYOFMEDFORD50 CITYOFMILLCITY51 CITYOFMILLERSBURG52 CITYOFMILWAUKIE53 CITYOFMORO

54 CITYOFMOSIER55 CITYOFNEWBERG56 CITYOFNORTHPLAINS57 CITYOFOREGONCITY58 CITYOFPHOENIX59 CITYOFPILOTROCK60 CITYOFPORTORFORD61 CITYOFPORTLAND62 CITYOFPOWERS63 CITYOFREDMOND64 CITYOFREEDSPORT65 CITYOFRIDDLE66 CITYOFSALEM67 CITYOFSANDY68 CITYOFSANDY69 CITYOFSCAPPOOSE70 CITYOFSEASIDE71 CITYOFSHADYCOVE72 CITYOFSHERWOOD73 CITYOFSPRINGFIELD74 CITYOFST.PAUL75 CITYOFSTAYTON76 CITYOFTIGARD,OREGON77 CITYOFTUALATIN,OREGON78 CITYOFWARRENTON79 CITYOFWESTLINN/PARKS80 CITYOFWILSONVILLE81 CITYOFWINSTON82 CITYOFWOODVILLAGE83 CITYOFWOODBURN84 CITYOFYACHATS85 FLORENCEAREACHAMBEROFCOMMERCE86 GASTONRURALFIREDEPARTMENT87 GLADSTONEPOLICEDEPARTMENT88 HOUSINGAUTHORITYOFTHECITYOFSALEM89 KEIZERPOLICEDEPARTMENT90 LEAGUEOFOREGONCITIES91 MALINCOMMUNITYPARKANDRECREATIONDISTRICT92 METRO93 MONMOUTH-INDEPENDENCENETWORK94 PORTLANDDEVELOPMENTCOMMISSION95 RAINIERPOLICEDEPARTMENT96 RIVERGROVEWATERDISTRICT97 SUNSETEMPIREPARKANDRECREATION98 THENEWPORTPARKANDRECREATIONCENTER99 TILLAMOOKPEOPLESUTILITYDISTRICT100 TUALATINVALLEYFIRE&RESCUE101 WESTVALLEYHOUSINGAUTHORITYNo. CountiesandParishes1 ASSOCIATIONOFOREGONCOUNTIES2 BENTONCOUNTY3 CLACKAMASCOUNTYDEPTOFTRANSPORTATION4 CLATSOPCOUNTY5 COLUMBIACOUNTY,OREGON6 COOSCOUNTYHIGHWAYDEPARTMENT7 CROOKCOUNTYROADDEPARTMENT

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8 CURRYCOUNTYOREGON9 DESCHUTESCOUNTY10 DOUGLASCOUNTY11 GILLIAMCOUNTY12 GILLIAMCOUNTYOREGON13 GRANTCOUNTY,OREGON14 HARNEYCOUNTYSHERIFFSOFFICE15 HOODRIVERCOUNTY16 HOUSINGAUTHORITYOFCLACKAMASCOUNTY17 JACKSONCOUNTYHEALTHANDHUMANSERVICES18 JEFFERSONCOUNTY19 KLAMATHCOUNTYVETERANSSERVICEOFFICE20 LAKECOUNTY21 LANECOUNTY22 LINCOLNCOUNTY23 LINNCOUNTY24 MARIONCOUNTY,SALEM,OREGON25 MORROWCOUNTY26 MULTNOMAHCOUNTY27 MULTNOMAHCOUNTY28 MULTNOMAHLAWLIBRARY29 NAMILANECOUNTY30 POLKCOUNTY31 SHERMANCOUNTY32 UMATILLACOUNTY,OREGON33 UNIONCOUNTY34 WALLOWACOUNTY35 WASCOCOUNTY36 WASHINGTONCOUNTY37 YAMHILLCOUNTY1 BOARDOFWATERSUPPLY2 COUNTYOFHAWAII3 MAUICOUNTYCOUNCILNo. HigherEducation1 BIRTHINGWAYCOLLEGEOFMIDWIFERY2 BLUEMOUNTAINCOMMUNITYCOLLEGE3 CENTRALOREGONCOMMUNITYCOLLEGE4 CHEMEKETACOMMUNITYCOLLEGE5 CLACKAMASCOMMUNITYCOLLEGE6 COLUMBIAGORGECOMMUNITYCOLLEGE7 GEORGEFOXUNIVERSITY8 KLAMATHCOMMUNITYCOLLEGEDISTRICT9 LANECOMMUNITYCOLLEGE10 LEWISANDCLARKCOLLEGE11 LINFIELDCOLLEGE12 LINN-BENTONCOMMUNITYCOLLEGE13 MARYLHURSTUNIVERSITY14 MT.HOODCOMMUNITYCOLLEGE15 MULTNOMAHBIBLECOLLEGE16 NATIONALCOLLEGEOFNATURALMEDICINE17 NORTHWESTCHRISTIANCOLLEGE18 OREGONHEALTHANDSCIENCEUNIVERSITY19 OREGONUNIVERSITYSYSTEM20 PACIFICUNIVERSITY21 PORTLANDCOMMUNITYCOLLEGE22 PORTLANDSTATEUNIV.23 REEDCOLLEGE24 ROGUECOMMUNITYCOLLEGE25 SOUTHWESTERNOREGONCOMMUNITYCOLLEGE26 TILLAMOOKBAYCOMMUNITYCOLLEGE27 UMPQUACOMMUNITYCOLLEGE28 WESTERNSTATESCHIROPRACTICCOLLEGE29 WILLAMETTEUNIVERSITY1 ARGOSYUNIVERSITY2 BRIGHAMYOUNGUNIVERSITY-HAWAII3 COLLEGEOFTHEMARSHALLISLANDS4 RESEARCHCORPORATIONOFTHEUNIVERSITYOFHAWAII5 UNIVERSITYOFHAWAIIATMANOANo. K-121 ARCHBISHOPFRANCISNORBERTBLANCHETSCHOOL2 BAKERCOUNTYSCHOOLDIST.16J-MALHEURESD

3 BAKERSCHOOLDISTRICT5-J4 BANDONSCHOOLDISTRICT5 BANKSSCHOOLDISTRICT6 BEAVERTONSCHOOLDISTRICT7 BEND/LAPINESCHOOLDISTRICT8 BEND-LAPINESCHOOLDISTRICT9 BROOKINGHARBORSCHOOLDISTRICTNO.17-C10 CANBYSCHOOLDISTRICT11 CANYONVILLECHRISTIANACADEMY12 CASCADESCHOOLDISTRICT13 CASCADESACADEMYOFCENTRALOREGON14 CENTENNIALSCHOOLDISTRICT15 CENTRALCATHOLICHIGHSCHOOL16 CENTRALPOINTSCHOOLDISTRICTNO.617 CENTRALSCHOOLDISTRICT13J18 CLACKAMASEDUCATIONSERVICEDISTRICT19 COOSBAYSCHOOLDISTRICT20 COOSBAYSCHOOLDISTRICTNO.921 COQUILLESCHOOLDISTRICT822 COUNTYOFYAMHILLSCHOOLDISTRICT2923 CRESWELLSCHOOLDISTRICT24 CROSSROADSCHRISTIANSCHOOL25 CULVERSCHOOLDISTRICTNO.26 DALLASSCHOOLDISTRICTNO.227 DAVIDDOUGLASSCHOOLDISTRICT28 DAYTONSCHOOLDISTRICTNO.829 DELASALLENCATHOLICHS30 DESCHUTESCOUNTYSDNO.6-SISTERSSD31 DOUGLASCOUNTYSCHOOLDISTRICT11632 DOUGLASEDUCATIONSERVICEDISTRICT33 DUFURSCHOOLDISTRICTNO.2934 ELKTONSCHOOLDISTRICTNO.3435 ESTACADASCHOOLDISTRICTNO.10836 FORESTGROVESCHOOLDISTRICT37 GASTONSCHOOLDISTRICT511J38 GENCONFOFSDACHURCHWESTERNOR39 GLADSTONESCHOOLDISTRICT40 GLENDALESCHOOLDISTRICT41 GLIDESCHOOLDISTRICTNO.1242 GRANTSPASSSCHOOLDISTRICT743 GREATERALBANYPUBLICSCHOOLDISTRICT44 GRESHAM-BARLOWSCHOOLDISTRICT45 HARNEYCOUNTYSCHOOLDIST.NO.346 HARNEYEDUCATIONSERVICEDISTRICT47 HEADSTARTOFLANECOUNTY48 HERITAGECHRISTIANSCHOOL49 HIGHDESERTEDUCATIONSERVICEDISTRICT50 HOODRIVERCOUNTYSCHOOLDISTRICT51 JACKSONCOSCHOOLDISTNO.952 JEFFERSONCOUNTYSCHOOLDISTRICT509-J53 JEFFERSONSCHOOLDISTRICT54 KLAMATHFALLSCITYSCHOOLS55 LAGRANDESCHOOLDISTRICT56 LAKEOSWEGOSCHOOLDISTRICT7J57 LANECOUNTYSCHOOLDISTRICT4J58 LANECOUNTYSCHOOLDISTRICT6959 LEBANONCOMMUNITYSCHOOLSNO.960 LINCOLNCOUNTYSCHOOLDISTRICT61 LINNCO.SCHOOLDIST.95C-SCIOSD62 LOSTRIVERJR/SRHIGHSCHOOL63 LOWELLSCHOOLDISTRICTNO.7164 MARIONCOUNTYSCHOOLDISTRICT103-WASHINGTONES65 MCMINNVILLESCHOOLDISTRICTNO.4066 MEDFORDSCHOOLDISTRICT549C67 MITCHCHARTERSCHOOL68 MOLALLARIVERACADEMY69 MOLALLARIVERSCHOOLDISTRICTNO.3570 MONROESCHOOLDISTRICTNO.1J71 MORROWCOUNTYSCHOOLDISTRICT72 MT.ANGELSCHOOLDISTRICTNO.9173 MT.SCOTTLEARNINGCENTERS74 MULTISENSORYLEARNINGACADEMY

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75 MULTNOMAHEDUCATIONSERVICEDISTRICT76 MYRTLEPOINTSCHOOLDISTRICTNO.4177 NEAH-KAH-NIEDISTRICTNO.5678 NESTUCCAVALLEYSCHOOLDISTRICTNO.10179 NOBELLEARNINGCOMMUNITIES80 NORTHBENDSCHOOLDISTRICT1381 NORTHCLACKAMASSCHOOLDISTRICT82 NORTHSANTIAMSCHOOLDISTRICT29J83 NORTHWASCOCTYSCHOOLDISTRICT21-CHENOWITH84 NORTHWESTREGIONALEDUCATIONSERVICEDISTRICT85 NYSSASCHOOLDISTRICTNO.2686 ONTARIOMIDDLESCHOOL87 OREGONTRAILSCHOOLDISTRICTNO.4688 OURLADYOFTHELAKESCHOOL89 PHILOMATHSCHOOLDISTRICT90 PHOENIX-TALENTSCHOOLDISTRICTNO.491 PORTLANDADVENTISTACADEMY92 PORTLANDJEWISHACADEMY93 PORTLANDPUBLICSCHOOLS94 RAINIERSCHOOLDISTRICT95 REDMONDSCHOOLDISTRICT96 REEDSPORTSCHOOLDISTRICT97 REYNOLDSSCHOOLDISTRICT98 ROGUERIVERSCHOOLDISTRICTNO.3599 ROSEBURGPUBLICSCHOOLS100 SALEM-KEIZERPUBLICSCHOOLS101 SCAPPOOSESCHOOLDISTRICT1J102 SEASIDESCHOOLDISTRICT10103 SEVENPEAKSSCHOOL104 SHERWOODSCHOOLDISTRICT88J105 SILVERFALLSSCHOOLDISTRICT106 SIUSLAWSCHOOLDISTRICT107 SOUTHCOASTEDUCATIONSERVICEDISTRICT108 SOUTHLANESCHOOLDISTRICT45J3109 SOUTHERNOREGONEDUCATIONSERVICEDISTRICT110 SOUTHWESTCHARTERSCHOOL111 SPRINGFIELDSCHOOLDISTRICTNO.19112 STANFIELDSCHOOLDISTRICT113 SWEETHOMESCHOOLDISTRICTNO.55114 THECATLINGABELSCHOOL115 TIGARD-TUALATINSCHOOLDISTRICT116 UMATILLA-MORROWESD117 VERNONIASCHOOLDISTRICT47J118 WESTHILLSCOMMUNITYCHURCH119 WESTLINNWILSONVILLESCHOOLDISTRICT120 WHITEAKERMONTESSORISCHOOL121 YONCALLASCHOOLDISTRICTNO.321 CONGREGATIONOFCHRISTIANBROTHERSOFHAWAII,INC.2 EMMANUALLUTHERANSCHOOL3 HANAHAU`OLISCHOOL4 HAWAIITECHNOLOGYACADEMY5 ISLANDSCHOOL6 KAMEHAMEHASCHOOLS7 KEKULAOS.M.KAMAKAU8 MARYKNOLLSCHOOL9 PACIFICBUDDHISTACADEMYNo. Nonprofit&Other1 211INFO2 ACUMENTRAHEALTH3 ADDICTIONSRECOVERYCENTER,INC4 ALLFOURONE/CRESTVIEWCONFERENCECTR.5 ALVORD-TAYLORINDEPENDENTLIVINGSERVICES6 ALZHEIMERSNETWORKOFOREGON7 ASHLANDCOMMUNITYHOSPITAL8 ATHENALIBRARYFRIENDSASSOCIATION9 BARLOWYOUTHFOOTBALL10 BAYAREAFIRSTSTEP,INC.11 BENTONHOSPICESERVICE12 BETHELCHURCHOFGOD13 BIRCHCOMMUNITYSERVICES,INC.14 BLACHLYLANEELECTRICCOOPERATIVE15 BLINDENTERPRISESOFOREGON

16 BONNEVILLEENVIRONMENTALFOUNDATION17 BOYSANDGIRLSCLUBSOFPORTLANDMETROPOLITANAREA18 BROADBASEPROGRAMSINC.19 CANBYFOURSQUARECHURCH20 CANCERCARERESOURCES21 CASCADIABEHAVIORALHEALTHCARE22 CASCADIAREGIONGREENBUILDINGCOUNCIL23 CATHOLICCHARITIES24 CATHOLICCOMMUNITYSERVICES25 CENTERFORRESEARCHTOPRACTICE26 CENTRALBIBLECHURCH27 CENTRALCITYCONCERN28 CENTRALDOUGLASCOUNTYFAMILYYMCA29 CENTRALOREGONCOMMUNITYACTIONAGENCYNETWORK30 CHILDPEACEMONTESSORI31 CITYBIBLECHURCH32 CLACKAMASRIVERWATER33 CLASSROOMLAWPROJECT34 COASTREHABILITATIONSERVICES35 COLLEGEHOUSINGNORTHWEST36 COLUMBIACOMMUNITYMENTALHEALTH37 COMMUNITYACTIONORGANIZATION38 COMMUNITYACTIONTEAM,INC.39 COMMUNITYCANCERCENTER40 COMMUNITYHEALTHCENTER,INC41 COMMUNITYVETERINARYCENTER42 CONFEDERATEDTRIBESOFGRANDRONDE43 CONSERVATIONBIOLOGYINSTITUTE44 CONTEMPORARYCRAFTSMUSEUMANDGALLERY45 CORVALLISMOUNTAINRESCUEUNIT46 COVENANTCHRISTIANHOODRIVER47 COVENANTRETIREMENTCOMMUNITIES48 DECISIONSCIENCERESEARCHINSTITUTE,INC.49 DELIGHTVALLEYCHURCHOFCHRIST50 DOGSFORTHEDEAF,INC.51 DOUGLASELECTRICCOOPERATIVE,INC.52 EASTHILLCHURCH53 EASTSIDEFOURSQUARECHURCH54 EASTWESTMINISTRIESINTERNATIONAL55 EDUCATIONALPOLICYIMPROVEMENTCENTER56 ELMIRACHURCHOFCHRIST57 EMERALDPUD58 EMMAUSCHRISTIANSCHOOL59 ENAVANT,INC.60 ENTERPRISEFOREMPLOYMENTANDEDUCATION61 EUGENEBALLETCOMPANY62 EUGENESYMPHONYASSOCIATION,INC.63 EUGENEWATER&ELECTRICBOARD64 EVERGREENAVIATIONMUSEUMANDCAP.MICHAELKING.65 FAIRSHARERESEARCHANDEDUCATIONFUND66 FAITHCENTER67 FAITHFULSAVIORMINISTRIES68 FAMILIESFIRSTOFGRANTCOUNTY,INC.69 FANCONIANEMIARESEARCHFUNDINC.70 FARMWORKERHOUISNGDEVCORP71 FIRSTCHURCHOFTHENAZARENE72 FIRSTUNITARIANCHURCH73 FORDFAMILYFOUNDATION74 FOUNDATIONSFORABETTEROREGON75 FRIENDSOFTHECHILDREN76 GATEWAYTOCOLLEGENATIONALNETWORK77 GOALONECOALITION78 GOLDBEACHPOLICEDEPARTMENT79 GOODSHEPHERDCOMMUNITIES80 GOODWILLINDUSTRIESOFLANEANDSOUTHCOASTCOUNTIES81 GRANTPARKCHURCH82 GRANTSPASSMANAGEMENTSERVICES,DBA83 GREATERHILLSBOROAREACHAMBEROFCOMMERCE84 HALFWAYHOUSESERVICES,INC.85 HEARINGANDSPEECHINSTITUTEINC86 HELPNOW!ADVOCACYCENTER87 HIGHLANDHAVEN

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88 HIGHLANDUNITEDCHURCHOFCHRIST89 HIVALLIANCE,INC90 HOUSINGAUTHORITYOFLINCOLNCOUNTY91 HOUSINGAUTHORITYOFPORTLAND92 HOUSINGNORTHWEST93 INDEPENDENTINSURANCEAGENTSANDBROKERSOFOREGON94 INTERNATIONALSOCIETYFORTECHNOLOGYINEDUCATION95 INTERNATIONALSUSTAINABLEDEVELOPMENTFOUNDATION96 IRCO97 JASPERMOUNTAIN98 JUNIORACHIEVEMENT99 KLAMATHHOUSINGAUTHORITY100 LACLINICADELCARINOFAMILYHEALTHCARECENTER101 LAGRANDEUNITEDMETHODISTCHURCH102 LANEELECTRICCOOPERATIVE103 LANEMEMORIALBLOODBANK104 LANECOFEDERALCREDITUNION105 LAURELHILLCENTER106 LIFEWORKSNW107 LIVINGWAYFELLOWSHIP108 LOAVES&FISHESCENTERS,INC.109 LOCALGOVERNMENTPERSONNELINSTITUTE110 LOOKINGGLASSYOUTHANDFAMILYSERVICES111 MACDONALDCENTER112 MAKINGMEMORIESBREASTCANCERFOUNDATION,INC.113 METROHOMESAFETYREPAIRPROGRAM114 METROPOLITANFAMILYSERVICE115 MIDCOLUMBIACOUNCILOFGOVERNMENTS116 MID-COLUMBIACENTERFORLIVING117 MID-WILLAMETTEVALLEYCOMMUNITYACTIONAGENCY,INC118 MORNINGSTARMISSIONARYBAPTISTCHURCH119 MORRISONCHILDANDFAMILYSERVICES120 MOSAICCHURCH121 NATIONALPSORIASISFOUNDATION122 NATIONALWILDTURKEYFEDERATION123 NEWAVENUESFORYOUTHINC124 NEWBEGINNINGSCHRISTIANCENTER125 NEWHOPECOMMUNITYCHURCH126 NEWBERGFRIENDSCHURCH127 NORTHBENDCITY-COOS/URRYHOUSINGAUTHORITY128 NORTHWESTFOODPROCESSORSASSOCIATION129 NORTHWESTLINEJOINTAPPRENTICESHIP&TRAININGCOMMITTEE130 NORTHWESTREGIONALEDUCATIONALLABORATORY131 NORTHWESTYOUTHCORPS132 OCHIN133 OHSUFOUNDATION134 OLIVETBAPTISTCHURCH135 OMNIMEDIXINSTITUTE136 OPENMEADOWALTERNATIVESCHOOLS,INC.137 OREGONBALLETTHEATRE138 OREGONCITYCHURCHOFTHENAZARENE139 OREGONCOASTCOMMUNITYACTION140 OREGONDEATHWITHDIGNITY141 OREGONDONORPROGRAM142 OREGONEDUCATIONASSOCIATION143 OREGONENVIRONMENTALCOUNCIL144 OREGONMUSUEMOFSCIENCEANDINDUSTRY145 OREGONPROGRESSFORUM146 OREGONREPERTORYSINGERS147 OREGONSTATEUNIVERSITYALUMNIASSOCIATION148 OREGONSUPPORTEDLIVINGPROGRAM149 OSLCCOMMUNITYPROGRAMS150 OUTSIDEIN151 OUTSIDEIN152 PACIFICCASCADEFEDERALCREDITUNION153 PACIFICFISHERYMANAGEMENTCOUNCIL154 PACIFICINSTITUTESFORRESEARCH155 PACIFICSTATESMARINEFISHERIESCOMMISSION156 PARALYZEDVETERANSOFAMERICA157 PARTNERSHIPSINCOMMUNITYLIVING,INC.158 PENDLETONACADEMIES159 PENTAGONFEDERALCREDITUNION

160 PLANNEDPARENTHOODOFSOUTHWESTERNOREGON161 PORTCITYDEVELOPMENTCENTER162 PORTLANDARTMUSEUM163 PORTLANDBUSINESSALLIANCE164 PORTLANDHABILITATIONCENTER,INC.165 PORTLANDSCHOOLSFOUNDATION166 PORTLANDWOMENSCRISISLINE167 PREGNANCYRESOUCECENTERSOFGRETERPORTLAND168 PRINGLECREEKSUSTAINABLELIVINGCENTER169 PUBLICDEFENDERSERVICESOFLANECOUNTY,INC.170 QUADRIPLEGICSUNITEDAGAINSTDEPENDENCY,INC.171 REBUILDINGTOGETHER-PORTLANDINC.172 REGIONALARTSANDCULTURECOUNCIL173 RELEVANTLIFECHURCH174 RENEWABLENORTHWESTPROJECT175 ROGUEFEDERALCREDITUNION176 ROSEVILLA,INC.177 SACREDHEARTCATHOLICDAUGHTERS178 SAIFCORPORATION179 SAINTANDREWNATIVITYSCHOOL180 SAINTCATHERINEOFSIENACHURCH181 SAINTJAMESCATHOLICCHURCH182 SALEMALLIANCECHURCH183 SALEMELECTRIC184 SALMON-SAFEINC.185 SCIENCEWORKS186 SEWORKS187 SECURITYFIRSTCHILDDEVELOPMENTCENTER188 SELFENHANCEMENTINC.189 SERENITYLANE190 SEXUALASSAULTRESOURCECENTER191 SEXUALASSAULTRESOURCECENTER192 SHELTERCARE193 SHERIDANJAPANESESCHOOLFOUNDATION194 SHERMANDEVELOPMENTLEAGUE,INC.195 SILVERTONAREACOMMUNITYAID196 SISKIYOUINITIATIVE197 SMART198 SOCIALVENTUREPARTNERSPORTLAND199 SOUTHCOASTHOSPICE,INC.200 SOUTHLANEFAMILYNURSERYDBAFAMILYRELIEFNURSE201 SOUTHERNOREGONCHILDANDFAMILYCOUNCIL,INC.202 SOUTHERNOREGONHUMANESOCIETY203 SPARCENTERPRISES204 SPIRITWIRELESS205 SPONSORS,INC.206 SPOTLIGHTTHEATREOFPLEASANTHILL207 SPRINGFIELDUTILITYBOARD208 STVINCENTDEPAUL209 ST.ANTHONYCHURCH210 ST.ANTHONYSCHOOL211 ST.MARYSOFMEDFORD,INC.212 ST.VINCENTDEPAULOFLANECOUNTY213 STANDFORCHILDREN214 STAROFHOPEACTIVITYCENTERINC.215 SUMMITVIEWCOVENANTCHURCH216 SUNNYSIDEFOURSQUARECHURCH217 SUNRISEENTERPRISES218 SUSTAINABLENORTHWEST219 TENASILLAHEECHILDCARECENTER220 THEEARLYEDUCATIONPROGRAM,INC.221 THENATIONALASSOCIATIONOFCREDITMANAGEMENT-OREGON,

INC.222 THENEXTDOOR223 THEOREGONCOMMUNITYFOUNDATION224 THESALVATIONARMY-CASCADEDIVISION225 TILLAMOOKCNTYWOMENSCRISISCENTER226 TILLAMOOKESTUARIESPARTNERSHIP227 TOUCHSTONEPARENTORGANIZATION228 TRAILSCLUB229 TRAININGEMPLOYMENTCONSORTIUM230 TRI-COUNTYHEALTHCARESAFETYNETENTERPRISE

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231 TRILLIUMFAMILYSERVICES,INC.232 UMPQUACOMMUNITYDEVELOPMENTCORPORATION233 UNIONGOSPELMISSION234 UNITEDCEREBRALPALSYOFORANDSWWA235 UNITEDWAYOFTHECOLUMBIAWILLAMETTE236 USCONFERENCEOFMENONNITEBRETHRENCHURCHES237 USFISHANDWILDLIFESERVICE238 USAGENCIESCREDITUNION239 VERMONTHILLSFAMILYLIFECENTER240 VIRGINIAGARCIAMEMORIALHEALTHCENTER241 VOLUNTEERSOFAMERICAOREGON242 WECAREOREGON243 WESTERNRIVERSCONSERVANCY244 WESTERNSTATESCENTER245 WESTSIDEBAPTISTCHURCH246 WILDSALMONCENTER247 WILLAMETTEFAMILY248 WILLAMETTEVIEWINC.249 WOODBURNAREACHAMBEROFCOMMERCE250 WORDOFLIFECOMMUNITYCHURCH251 WORKSYSTEMSINC252 YOUTHGUIDANCEASSOC.253 YWCASALEM1 ALOCHOLICREHABILITATIONSVSOFHIINCDBAHINAMAUKA2 ALOHACARE3 AMERICANLUNGASSOCIATION4 BISHOPMUSEUM5 BUILDINGINDUSTRYASSOCIATIONOFHAWAII6 CTRFORCULTURALANDTECHINTERCHNGBETWEASTANDWEST7 EAH,INC.8 EASTERSEALSHAWAII9 GOODWILLINDUSTRIESOFHAWAII,INC.10 HABITATFORHUMANITYMAUI11 HALEMAHAOLU12 HAROLDK.L.CASTLEFOUNDATION13 HAWAIIAGRICULTURERESEARCHCENTER14 HAWAIIEMPLOYERSCOUNCIL15 HAWAIIFAMILYLAWCLINICDBAALAKUOLA16 HONOLULUHABITATFORHUMANITY17 IUPAT,DISTRICTCOUNCIL5018 LANAKILAREHABILITATIONCENTERINC.19 LEEWARDHABITATFORHUMANITY20 MAUICOUNTYFCU21 MAUIECONOMICDEVELOPMENTBOARD22 MAUIECONOMICOPPORTUNITY,INC.23 MAUIFAMILYYMCA24 NAHALEOMAUI25 NALEIALOHAFOUNDATION26 NETWORKENTERPRISES,INC.27 ORIANUENUEHALE,INC.28 PARTNERSINDEVELOPMENTFOUNDATION29 POLYNESIANCULTURALCENTER30 PUNAHOUSCHOOL31 ST.THERESACHURCH32 WAIANAECOMMUNITYOUTREACH33 WAILUKUFEDERALCREDITUNION34 YMCAOFHONOLULUNo. Special/IndependentDistricts1 BAYAREAHOSPITALDISTRICT2 CENTRALOREGONINTERGOVERNMENTALCOUNCIL3 CENTRALOREGONIRRIGATIONDISTRICT4 CHEHALEMPARKANDRECREATIONDISTRICT5 CITYCOUNTYINSURANCESERVICES6 CLEANWATERSERVICES7 COLUMBIA911COMMUNICATIONSDISTRICT8 COLUMBIARIVERPUD

9 DESCHUTESCOUNTYRFPDNO.210 DESCHUTESPUBLICLIBRARYSYSTEM11 EASTMULTNOMAHSOILANDWATERCONSERVANCY12 GASTONRURALFIREDEPARTMENT13 GLADSTONEPOLICEDEPARTMENT14 GLENDALERURALFIREDISTRICT15 HOODLANDFIREDISTRICTNO.7416 HOODLANDFIREDISTRICT#7417 HOUSINGAUTHORITYANDCOMMUNITYSERVICESAGENCY18 KLAMATHCOUNTY9-1-119 LANEEDUCATIONSERVICEDISTRICT20 LANETRANSITDISTRICT21 MALINCOMMUNITYPARKANDRECREATIONDISTRICT22 MARIONCOUNTYFIREDISTRCT#123 METRO24 METROPOLITANEXPOSITION-RECREATIONCOMMISSION25 MONMOUTH-INDEPENDENCENETWORK26 MULTONAHCOUNTYDRAINAGEDISTRICT#127 NEAHKAHNIEWATERDISTRICT28 NWPOWERPOOL29 OAKLODGEWATERDISTRICT30 ORINT'LPORTOFCOOSBAY31 PORTOFSTHELENS32 PORTOFUMPQUA33 REGIONALAUTOMATEDINFORMATIONNETWORK34 RIVERGROVEWATERDISTRICT35 SALEMAREAMASSTRANSITDISTRICT36 SANDYFIREDISTRICTNO.7237 SUNSETEMPIREPARKANDRECREATION38 THENEWPORTPARKANDRECREATIONCENTER39 THEPORTOFPORTLAND40 TILLAMOOKPEOPLESUTILITYDISTRICT41 TUALATINHILLSPARKANDRECREATIONDISTRICT42 TUALATINVALLEYFIRE&RESCUE43 TUALATINVALLEYWATERDISTRICT44 UNIONSOIL&WATERCONSERVATIONDISTRICT45 WESTMULTNOMAHSOILANDWATERCONSERVATIONDISTRICT46 WESTVALLEYHOUSINGAUTHORITY47 WILLAMALANEPARKANDRECREATIONDISTRICT48 YOUNGSRIVERLEWISANDCLARKWATERDISTRICTNo. StateAgencies1 BOARDOFMEDICALEXAMINERS2 OFFICEOFMEDICALASSISTANCEPROGRAMS3 OFFICEOFTHESTATETREASURER4 OREGONBOARDOFARCHITECTS5 OREGONCHILDDEVELOPMENTCOALITION6 OREGONDEPARTMENTOFEDUCATION7 OREGONDEPARTMENTOFFORESTRY8 OREGONDEPTOFTRANSPORTATION9 OREGONDEPT.OFEDUCATION10 OREGONLOTTERY11 OREGONOFFICEOFENERGY12 OREGONSTATEBOARDOFNURSING13 OREGONSTATEPOLICE14 OREGONTOURISMCOMMISSION15 OREGONTRAVELINFORMATIONCOUNCIL16 SANTIAMCANYONCOMMUNICATIONCENTER17 SEIULOCAL503,OPEU1 ADMIN.SERVICESOFFICE2 HAWAIICHILDSUPPORTENFORCEMENTAGENCY3 HAWAIIHEALTHSYSTEMSCORPORATION4 SOH-JUDICIARYCONTRACTSANDPURCH5 STATEDEPARTMENTOFDEFENSE6 STATEOFHAWAII7 STATEOFHAWAII8 STATEOFHAWAII,DEPT.OFEDUCATION